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Drip Campaigns: Harness the Power!
Presented by: Mathew	
  Sweezey,	
  Marke&ng	
  Automa&on	
  
Evangelist	
  
Pardot,	
  An	
  ExactTarget®	
  Company
1#
Problem/Goal	
   Type	
  of	
  Drip	
  Program	
  	
  
Cold	
  Database	
  	
   3-­‐2-­‐1	
  
Automate	
  Lead	
  Nurturing	
   Stage-­‐Specific	
  Drip	
  
Event	
  Pre-­‐	
  and	
  Post-­‐	
  
Follow-­‐ups	
  
Event-­‐Specific	
  Drip	
  
Cold	
  Marke&ng	
  Lead	
  Drip	
   3-­‐2-­‐1	
  
Cold	
  Sales	
  Lead	
  Drip	
   Straight	
  Drip	
  
Compe&&ve	
  Drip	
   Straight	
  Drip	
  
Lost	
  Deal	
  Drip	
  	
   Straight	
  Drip	
  
1	
   2	
   3	
  
Simple can be BEST
1	
   2	
   3	
  
John,	
  	
  
	
  
I	
  Saw	
  this	
  ar&cle	
  in	
  Forbes	
  
and	
  thought	
  you	
  might	
  like	
  
it.	
  	
  
	
  
Best,	
  	
  
	
  
Mathew	
  	
  
SALES JUST
NEEDS AN
EXCUSE
3 2 1
3 2 1
3
1
2
3
1
2
Stage	
  3	
  prospects	
  are	
  the	
  most	
  
&me	
  sensi&ve.	
  It	
  will	
  also	
  be	
  
the	
  smallest	
  segment	
  in	
  your	
  
database.	
  
3
1
2
These	
  people	
  may	
  never	
  
respond.	
  May	
  be	
  bad	
  names	
  in	
  
your	
  database,	
  or	
  just	
  bad	
  
prospects.	
  
1 2 3
1 2 3
SUBJECT LINE
CALL TO ACTION
BODY
SUBJECT LINE
NO/NO*No	
  branding,	
  keyword,	
  or	
  other	
  
industry-­‐specific	
  term.	
  These	
  are	
  
subject	
  lines	
  for	
  Stage	
  1	
  emails.	
  	
  	
  
SUBJECT LINE
NO/YES*Okay	
  to	
  have	
  ONE	
  of	
  the	
  
following:	
  branding,	
  keyword,	
  or	
  
other	
  industry-­‐specific	
  term.	
  
These	
  are	
  subject	
  lines	
  for	
  Stage	
  
2	
  emails.	
  	
  	
  
SUBJECT LINE
YES/YES*Okay	
  to	
  have	
  any	
  of	
  the	
  
following:	
  branding,	
  keyword,	
  or	
  
other	
  industry-­‐specific	
  term.	
  
These	
  are	
  subject	
  lines	
  for	
  Stage	
  
3	
  emails.	
  	
  	
  
COPY
Save the
HTML*Email	
  should	
  come	
  from	
  a	
  
person	
  in	
  your	
  company.	
  
Hyperlink	
  to	
  your	
  content.	
  	
  	
  
5
3 2 1
3 2 1
SBJ:	
  Marke&ng	
  Automa&on	
  
Buyers	
  Guide	
  
	
  
John,	
  	
  
	
  
I	
  thought	
  this	
  might	
  be	
  handy	
  if	
  
you	
  are	
  looking	
  at	
  solu&ons.	
  	
  
	
  
Best,	
  	
  
	
  
Mathew	
  	
  STAGE 3 EMAIL
3 2 1
3 2 1
SBJ:	
  CoSoSware	
  increases	
  
email	
  engagement	
  by	
  
300%	
  
	
  
John,	
  	
  
	
  
Our	
  client	
  CoSoSware	
  just	
  put	
  
this	
  press	
  release	
  out,	
  and	
  I	
  
thought	
  you	
  might	
  like	
  to	
  see	
  
what	
  they	
  did	
  to	
  get	
  that	
  
increase	
  in	
  engagement.	
  	
  
	
  
Best,	
  	
  
	
  
Mathew	
  	
  
STAGE 2 EMAIL
3 2 1
3 2 1
SBJ:	
  Thought	
  you	
  might	
  
like	
  this	
  
	
  
John,	
  	
  
	
  
I	
  saw	
  this	
  in	
  Forbes	
  the	
  other	
  
day.	
  It’s	
  new	
  &ps	
  on	
  B2B	
  wri&ng.	
  	
  
	
  
Enjoy,	
  	
  
	
  
Mathew	
  	
  STAGE 1 EMAIL
CLIENT ONBOARDING
UP SELLING
NEW HIRE
1	
   2	
   3	
  
1	
   2	
   3	
  
John,	
  	
  
	
  
Just	
  wanted	
  to	
  say	
  thank	
  
you	
  and	
  see	
  how	
  things	
  
are	
  going.	
  	
  
	
  
Best,	
  	
  
	
  
Mathew	
  	
  
#1 REINFORCE
THEIR
DECISION!
1	
   2	
   3	
  
John,	
  	
  
	
  
Since	
  you’ve	
  been	
  with	
  us	
  
a	
  few	
  weeks,	
  I	
  wanted	
  to	
  
make	
  sure	
  you	
  knew	
  I	
  can	
  
help	
  with	
  any	
  ques&ons	
  
you	
  might	
  have.	
  	
  
	
  
Best,	
  	
  
	
  
Mathew	
  	
  
#2 LEND A
HAND
1	
   2	
   3	
  
John,	
  	
  
	
  
Here	
  is	
  a	
  great	
  ar&cle	
  you	
  
might	
  enjoy	
  on	
  geZng	
  set	
  
up	
  in	
  your	
  first	
  month.	
  
	
  
Best,	
  	
  
	
  
Mathew	
  	
  
#3 ADD
VALUE
1	
   2	
   3	
  
1	
   2	
   3	
  
John,	
  	
  
	
  
We	
  are	
  so	
  glad	
  to	
  have	
  you	
  
on	
  the	
  team.	
  Here	
  is	
  your	
  
coupon	
  for	
  your	
  free	
  
hoodie.	
  	
  
	
  
Best,	
  	
  
	
  
Mathew	
  	
  
#1WELCOME
THEM!
1	
   2	
   3	
  
John,	
  	
  
	
  
I’m	
  Mathew,	
  I	
  head	
  up	
  the	
  
HR	
  issues.	
  If	
  you	
  have	
  any	
  
ques&ons,	
  please	
  just	
  ping	
  
me.	
  	
  
	
  
Best,	
  	
  
	
  
Mathew	
  	
  
#2 LET THEM
KNOW KEY
PLAYERS
1	
   2	
   3	
  
John,	
  	
  
	
  
We	
  love	
  to	
  share	
  our	
  
culture!	
  If	
  you	
  would	
  be	
  up	
  
for	
  it,	
  we’d	
  love	
  for	
  you	
  to	
  
take	
  a	
  pic	
  and	
  put	
  it	
  on	
  
Instagram	
  today.	
  Thanks	
  
so	
  much!	
  
	
  
Best,	
  	
  
	
  
Mathew	
  	
  
#3 CULTURE
3 2 1
3 2 1
3 2 1
3 2 1
“FISHING”
SHORT!
NOTIFY SALES
FOLLOW INTEREST
WITH CUSTOM SCORE
TIME*Natural	
  cadence	
  is	
  the	
  best.	
  
Match	
  your	
  pauses	
  to	
  the	
  length	
  of	
  
your	
  sales	
  cycle,	
  then	
  match	
  to	
  
your	
  goal.	
  Also	
  keep	
  it	
  mixed	
  up.	
  
Generally,	
  6-­‐45	
  days	
  is	
  the	
  min	
  and	
  
max	
  Ome	
  between	
  emails.	
  
LAZY LEADS*Not	
  all	
  leads	
  in	
  a	
  database	
  are	
  
good	
  leads.	
  So,	
  set	
  expectaOons	
  
when	
  you	
  engage.	
  Don’t	
  expect	
  
100%	
  engagement	
  ever.	
  Some	
  
leads	
  will	
  never	
  engage!	
  
AUDITS-­‐  Velocity	
  
-­‐  ROI	
  IS	
  A	
  HORRIBLE	
  METRIC	
  
-­‐  Total	
  MQL	
  	
  
-­‐  Number	
  of	
  Pieces	
  of	
  Content	
  in	
  each	
  stage	
  
-­‐  Average	
  Score	
  by	
  Stage	
  
-­‐  Clicks	
  
-­‐  Timing	
  of	
  Pauses	
  	
  
Contact Info
Mathew Sweezey
Marketing Automation Evangelist
mathew.sweezey@pardot.com
@msweezey
	
  
	
  
Pardot, An ExactTarget® Company
950 East Paces Ferry Rd
Suite 3300
Atlanta, Georgia 30326
404.492.6848 - 877.3B2B.ROI
www.pardot.com
	
  
	
  
Drip Campaigns - Harness the Power!

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Drip Campaigns - Harness the Power!

  • 1. Drip Campaigns: Harness the Power! Presented by: Mathew  Sweezey,  Marke&ng  Automa&on   Evangelist   Pardot,  An  ExactTarget®  Company
  • 2. 1#
  • 3. Problem/Goal   Type  of  Drip  Program     Cold  Database     3-­‐2-­‐1   Automate  Lead  Nurturing   Stage-­‐Specific  Drip   Event  Pre-­‐  and  Post-­‐   Follow-­‐ups   Event-­‐Specific  Drip   Cold  Marke&ng  Lead  Drip   3-­‐2-­‐1   Cold  Sales  Lead  Drip   Straight  Drip   Compe&&ve  Drip   Straight  Drip   Lost  Deal  Drip     Straight  Drip  
  • 4. 1   2   3   Simple can be BEST
  • 5. 1   2   3   John,       I  Saw  this  ar&cle  in  Forbes   and  thought  you  might  like   it.       Best,       Mathew     SALES JUST NEEDS AN EXCUSE
  • 6. 3 2 1 3 2 1
  • 8. 3 1 2 Stage  3  prospects  are  the  most   &me  sensi&ve.  It  will  also  be   the  smallest  segment  in  your   database.  
  • 9. 3 1 2 These  people  may  never   respond.  May  be  bad  names  in   your  database,  or  just  bad   prospects.  
  • 10. 1 2 3 1 2 3
  • 11.
  • 12. SUBJECT LINE CALL TO ACTION BODY
  • 13. SUBJECT LINE NO/NO*No  branding,  keyword,  or  other   industry-­‐specific  term.  These  are   subject  lines  for  Stage  1  emails.      
  • 14. SUBJECT LINE NO/YES*Okay  to  have  ONE  of  the   following:  branding,  keyword,  or   other  industry-­‐specific  term.   These  are  subject  lines  for  Stage   2  emails.      
  • 15. SUBJECT LINE YES/YES*Okay  to  have  any  of  the   following:  branding,  keyword,  or   other  industry-­‐specific  term.   These  are  subject  lines  for  Stage   3  emails.      
  • 16. COPY Save the HTML*Email  should  come  from  a   person  in  your  company.   Hyperlink  to  your  content.      
  • 17. 5
  • 18. 3 2 1 3 2 1 SBJ:  Marke&ng  Automa&on   Buyers  Guide     John,       I  thought  this  might  be  handy  if   you  are  looking  at  solu&ons.       Best,       Mathew    STAGE 3 EMAIL
  • 19. 3 2 1 3 2 1 SBJ:  CoSoSware  increases   email  engagement  by   300%     John,       Our  client  CoSoSware  just  put   this  press  release  out,  and  I   thought  you  might  like  to  see   what  they  did  to  get  that   increase  in  engagement.       Best,       Mathew     STAGE 2 EMAIL
  • 20. 3 2 1 3 2 1 SBJ:  Thought  you  might   like  this     John,       I  saw  this  in  Forbes  the  other   day.  It’s  new  &ps  on  B2B  wri&ng.       Enjoy,       Mathew    STAGE 1 EMAIL
  • 21.
  • 23. 1   2   3  
  • 24. 1   2   3   John,       Just  wanted  to  say  thank   you  and  see  how  things   are  going.       Best,       Mathew     #1 REINFORCE THEIR DECISION!
  • 25. 1   2   3   John,       Since  you’ve  been  with  us   a  few  weeks,  I  wanted  to   make  sure  you  knew  I  can   help  with  any  ques&ons   you  might  have.       Best,       Mathew     #2 LEND A HAND
  • 26. 1   2   3   John,       Here  is  a  great  ar&cle  you   might  enjoy  on  geZng  set   up  in  your  first  month.     Best,       Mathew     #3 ADD VALUE
  • 27. 1   2   3  
  • 28. 1   2   3   John,       We  are  so  glad  to  have  you   on  the  team.  Here  is  your   coupon  for  your  free   hoodie.       Best,       Mathew     #1WELCOME THEM!
  • 29. 1   2   3   John,       I’m  Mathew,  I  head  up  the   HR  issues.  If  you  have  any   ques&ons,  please  just  ping   me.       Best,       Mathew     #2 LET THEM KNOW KEY PLAYERS
  • 30. 1   2   3   John,       We  love  to  share  our   culture!  If  you  would  be  up   for  it,  we’d  love  for  you  to   take  a  pic  and  put  it  on   Instagram  today.  Thanks   so  much!     Best,       Mathew     #3 CULTURE
  • 31. 3 2 1 3 2 1
  • 32. 3 2 1 3 2 1 “FISHING”
  • 34. TIME*Natural  cadence  is  the  best.   Match  your  pauses  to  the  length  of   your  sales  cycle,  then  match  to   your  goal.  Also  keep  it  mixed  up.   Generally,  6-­‐45  days  is  the  min  and   max  Ome  between  emails.  
  • 35. LAZY LEADS*Not  all  leads  in  a  database  are   good  leads.  So,  set  expectaOons   when  you  engage.  Don’t  expect   100%  engagement  ever.  Some   leads  will  never  engage!  
  • 36. AUDITS-­‐  Velocity   -­‐  ROI  IS  A  HORRIBLE  METRIC   -­‐  Total  MQL     -­‐  Number  of  Pieces  of  Content  in  each  stage   -­‐  Average  Score  by  Stage   -­‐  Clicks   -­‐  Timing  of  Pauses    
  • 37.
  • 38. Contact Info Mathew Sweezey Marketing Automation Evangelist mathew.sweezey@pardot.com @msweezey     Pardot, An ExactTarget® Company 950 East Paces Ferry Rd Suite 3300 Atlanta, Georgia 30326 404.492.6848 - 877.3B2B.ROI www.pardot.com