2. What We Do Our History
cDg, a Boeing company, is a world-class strategic partner established in 1969, continental Datagraphics (cDg) has built a reputation
for engineering-driven organizations that develop, support as a leader in technical publications and related digital document services
and maintain complex equipment. CDG’s engineering for aviation, aerospace, defense and other complex engineering and
-based services help its partners and their customers ensure manufacturing environments.
high-quality results and maximize long-term operational
each year, cDg employees deliver more than 2 million hours in the
efficiency
production of complex, mission-critical technical publications and other
technical information for the Boeing company and other commercial
cDg offers proven expertise backed by decades of
customers around the world.
experience and a broad range of services, including:
m engineering Design cDg’s strength comes from its ability to support customers with:
m engineering Data conversion Services m Expertise — a highly skilled global talent pool including hundreds
m technical authoring & Illustration of engineers, technical authors, illustrators, data analysts, parts
documentation specialists, Q/a experts, document management
m Secure Document Imaging Services
solutions specialists, and lean process improvement advisors.
m lean Process Development Services
m Delivery — advanced tools and services to produce, reproduce and
m advanced Software Solutions deliver virtually every type of information, ranging from simple
Our experienced global team of hundreds of highly skilled documents to complex engineering data.
engineers and technical publications specialists support m Security — with stringent facility security measures and screened
delivery of cost-effective solutions for numerous organizations personnel, cDg is a trusted partner for handling sensitive and
in aviation, aerospace and defense, manufacturing, and confidential information, supporting both commercial and military
other engineering-focused industries. environments.
By relying on cDg to improve the overall effectiveness of m Quality — operations fully committed to lean practices and ISO
long-term equipment support and maintenance processes, 9001:2008 certified quality management systems in place to ensure
our partners are able to concentrate on their core business, the highest standards for efficiency, accuracy, and data integrity.
increase efficiency, and ultimately provide enhanced value m Compliance — in-depth knowledge of industry standards and assured
to their customers. compliance with ItaRS and other government regulatory
requirements.
m Stability — a solid history of over 40 years proven experience in
handling high volume, complex information management projects.
Our employees are constantly integrating new ideas into our processes,
striving for higher quality standards, and applying Lean principles to help
CDG deliver highly efficient and cost effective solutions for our customers.
3. cDg Services and Solutions
engineering Design and Data conversion Services
cDg offers comprehensive engineering Design and engineering m Reliability and Maintainability
Data conversion services to help you deliver your engineering
m Materials Analysis
projects cost-effectively, on time, backed by experienced and
skilled engineers and ISO-certified quality management systems. m Safety Analysis/Engineering
m Engineering Change Management
Some of the speciality engineering services provided by cDg
include:
cDg supports conversion of engineering data to/from a number
m 3D Modeling and Simulation Services
of engineering data formats, including catIa, autocaD, Pro/e,
• Full Animation Sequences Using 3D models – SolidWorks, and others. Services include 2D to 3D conversion (or
to demonstrate equipment performance during 3D to 2D if required), and conversion of scanned raster images
engineering design processes of engineering drawings, illustrations, or photographs to vector
• Manufacturing Process Optimization using 3D output in a number of selected software formats and delivery
Simulation – used to create virtual “What If” models to platforms.
pre-test new manufacturing and assembly processes
and reduce up-front investment in proposed process
improvements. Models can be effectively combined
with lean assessment of processes for a full-circle
understanding of the potential impact of proposed
changes.
• 3D Animation Sequences for Training Materials –
used to demonstrate maintenance processes,
equipment disassembly/reassembly, or other
procedures.
m Weight Optimization
m Discrete Design Optimization
m Composites / Materials Engineering and Selection
technical Publications Services
CDG offers manufacturers and operators of complex equipment a m authoring of technical Publications and Manuals
high-quality, lower-cost alternative for management and delivery m Interactive electronic technical Manuals (IetMs or
of technical data. IetPs)
m e-learning and training Support Materials
With more than 40 years of proven technical publications
experience, cDg offers expertise to address every aspect of your m Publications delivered in a number of standard software
technical publications process, from authoring and delivery of formats and platforms
simple manuals or service bulletins, to development of complex m Industry and Publications Standards expertise, including
interactive electronic technical manuals and publications (IetMs/ S1000D™, S2000M, ata iSpec 2200, numerous Military
IETPs). We can also use your CAD data to extract figures and Specs and Standards
definitions to keep costs down and renderings accurate. m technical Publications advisory Services
cDg can support your technical authoring and illustration m S1000D™ advisory Services and training
requirements with:
4. Digital Imaging / Document Scanning Services
cDg offers digital imaging/scanning and indexing services for m High Resolution, High-accuracy engineering Scanning
virtually any size document or media format, including: • access to the world’s largest high accuracy scanner –
72”x196” scan area
m Paper Scanning (a to J size)
m Digital Data (cOlD)
• color and Black and White
m Microfilm and Microfiche Scanning Scanned image files can be converted for delivery in a number of
selected engineering software formats and delivery platforms. We
m aperture card Scanning
also can prepare files for direct loading into numerous commercial
m engineering Drawing and Blueprint Scanning
document and content management software platforms. Other
m Other large Format Document Scanning media delivery options include cD-ROM, FtP, or access via
customized web-based repositories.
advanced Software Solutions
Document and data delivery process improvements often go hand
in hand with technology such as document management solutions On-DemandTM
or Interactive electronic technical Manuals (IetMs or IetPs). Secure On-Demand™ – hosted solution providing an on-line
cDg offers a number of advanced solutions for managing your “vault” for storing business documents, engineering documents,
mission-critical documents and technical data content. or technical publications. Secure On-Demand™ can be used to
securely manage access to your content from outside the firewall,
Smart IPC™ – provides manufacturers, operators, and their enabling you to interact with customers, suppliers, and partners in
maintenance service providers with a highly specialized, a tightly controlled and secure environment.
interactive Illustrated Parts catalog (IPc) that is easily accessible
via a web browser interface. Smart IPC™ facilitates parts-related
communications and transactions across multiple departments,
including Maintenance, Parts Procurement/Purchasing, and
Maintenance Planning and engineering. Smart IPc™ offers
intelligent graphics with parts-specific links, integration with back-
Data Renaissance Suite™ and Wiring Illuminator Web™ –
end eRP systems, and many other time-saving utilities enabling
Interactive electronic technical Manual (IetM) and integrated
users to track parts
Wiring Troubleshooting solutions designed specifically for military
configuration effectivity,
field equipment maintenance and support environments.
communicate changes,
track revisions, conduct m Knowledge-based expert System allows inexperienced
searches, and create field crews to maintain complex systems
and send pick lists and m Fully integrated with lSaR, interactive wiring
procurement lists for troubleshooting and IPB parts data tools
needed parts. m Merges On the Job Training and eLearning with field
maintenance task activity
lean advisory Services
cDg offers lean Process evaluation Workshops designed to help side by side with your teams to gather in-depth information about
you get a “jump start into lean”. Our highly trained lean experts your current processes, and provide detailed, objective reports
can guide you through a deep dive look at your operations, on the findings. Once the initial evaluation is completed, we
and identify those areas of your business where lean process can recommend specific solutions and next steps based on your
improvements could make the most significant impact. We work unique requirements.
5. commitment to Quality Our customers
assurance and Security cDg’s customer base encompasses a broad spectrum of
organizations across multiple industry sectors.
With an extensive volume of work performed for government Some of our customers include:
agencies, the defense sector and the airline industry, cDg
facilities adhere to stringent security standards, thus ensuring m air transport association (ata)
confidentiality and protection of customer information and m american airlines
documents. all of our facilities and personnel are fully compliant
m american trucking associations
with ItaRs data protection regulations.
m Bae Systems
cDg offers high security facilities for processing of documents
m the Boeing company
in multiple media formats, including documents containing
confidential and sensitive information. CDG imaging facility m eaton corporation
security provisions include: m Flowserve corporation
m access limited to Screened and authorized Personnel m global aeronautica
m Security cameras On Site m goodrich
m Barcode tracking of all customer Materials
m Hawker Beechcraft corporation
m Security clearances to Handle Sensitive and
m Ipeco
Confidential Documents
m International airlines technical Pool (IatP)
As a part of our commitment to the highest standards for quality
m Messier-Dowty
assurance, all of cDg’s US operations utilize ISO 9001:2008
certified Quality Management Systems, and our UK facilities are m Ministry of Defence — U.K. (MoD)
registered to BS en ISO 9001:2008. m Raytheon
m Spirit aerosystems
U.S. ISO Certification U.K. ISO Certification m United airlines
BS EN ISO 9001:2008
Certificate No. FM 34807
Certificate No. FM 532240