Overview presentation of the Blue Medora IBM Tivoli Monitoring (ITM) Agents for Amazon EC2 and S3.

1. Blue Medora ITM Agents for
Amazon EC2 and S3
Nathan
Owen
July
2nd,
2010
nathan.owen@bluemedora.com
+1.616.719.4550

2. About
Blue
Medora
• Founded
2007
–
Privately
Backed
• Independent
ISV
focused
exclusively
on
developing
extensions
for
the
Tivoli
SAPM
product
porDolio
• OEM
Developer
of
IBM
Tivoli
Composite
ApplicaJon
Manager
(ITCAM)
for
ApplicaJons:
PeopleSoN
&
ITCAM
for
ApplicaJons:
Siebel
CRM
• Only
ISV
(other
than
IBM)
to
have
developed
commercial
IBM
Tivoli
Monitoring
(ITM)/
and
Tivoli
Common
ReporJng
(TCR)
Report
packages

3. Product
PorDolio
&
Roadmap
• 8
IBM
Tivoli
Monitoring
Agents
released
in
the
past
12
months
–
ITCAM
for
ApplicaJons:
PeopleSoN
Enterprise
6.2.2(OEM
Licensed)
–
Tivoli
Monitoring
Agent
for
IBM
Tivoli
Directory
Server
–
Tivoli
Monitoring
Agent
for
Symantec
Endpoint
ProtecJon
–
Tivoli
Monitoring
Agent
for
Files
&
Directories
–
Tivoli
Monitoring
Agent
for
Ping
Probe
–
Tivoli
Monitoring
Agent
for
Remote
SSL
CerJficates
–
Tivoli
Monitoring
Agent
for
Amazon
ElasJc
Computer
Cloud
(EC2)
–
Tivoli
Monitoring
Agent
for
Amazon
Simple
Storage
Service
(S3)
• 4
IBM
Tivoli
Monitoring
Agents
Currently
Under
Development
–
ITCAM
for
Apps:
Siebel
CRM
6.2.4
–
Tivoli
Monitoring
Agent
for
Citrix
XenServer
(July
2010)
–
Tivoli
Monitoring
Agent
for
Google
App
Engine
(Q3/10)
–
Tivoli
Monitoring
Agent
for
MicrosoN
Azure
(Q3/10)

4. Product
PorDolio
&
Roadmap
(TCR
Reports)
 4
TCR
Report
Bundles
released
in
2009
–
TCR
Reports
for
ITCAM
for
ApplicaJons:
PeopleSoN
–
TCR
Report
Package
for
IBM
Tivoli
Directory
Server
–
TCR
Report
Package
for
Remote
SSL
CerJficates
–
TCR
Report
Package
for
Ping
Probe

5. Blue
Medora
`Ready
for
IBM
Tivoli’
SoluJons
9
Tivoli
CerJfied
Tivoli
Monitoring
Agents
3
Tivoli
CerJfied
TCR
Report
Packages
12
Blue
Medora
Tivoli
CerOfied
SoluOons
World’s
Leading
ISV
focused
on
Tivoli
Monitoring
Value-­‐Added
Products

6. ITM
Agents
for
Amazon
EC2
and
S3
Agent
Highlights
 Expands
in-­‐depth
ITM
based
monitoring
coverage
to
criJcal
resources
residing
in
the
Amazon
Cloud
– Focused
on
the
Amazon
Cloud
infrastructure
itself
 Provides
deep
ITM
based
monitoring
and
management
of
Amazon
AWS
based
infrastructure
with
an
iniJal
focus
on
EC2
and
S3
– “Remote”
Agents
–
do
not
require
any
components
to
be
installed
within
EC2
or
S3
• All
data
collecJon
via
Amazon
APIs
(EC2,
Cloudwatch,
S3,
etc)
– Auto-­‐discovery
of
EC2
Instances
and
S3
Storage
Buckets
–
In-­‐depth
monitoring
metric
collecJon
of
EC2
and
S3
informaJon
– Comprehensive
“Take-­‐AcJons”
that
allow
management
of
EC2
Instances
both
individually
and
in
mass
• IBM
CerJfied
o Ready
for
IBM
Tivoli

7. ITM
Agents
for
Amazon
AWS
Major
Features
 AWS
Dashboard
Status
–
Tivoli
Enterprise
Portal
(TEP)-­‐based
“one
stop
shop”
that
allows
administrators
to
easily
determine
the
overall
health
and
status
of
Amazon
EC2
Instances
and
S3
Storage
Buckets
both
individually
and
in
aggregate
 Availability
Monitor
–
EC2
Instance
availability
(individual
and
aggregate)
 Performance
Monitoring
–
Memory,
Disk,
CPU,
and
Network
(real-­‐Jme
and
historical)
data
for
individual
EC2
instances
and
in
aggregate
(uJlizes
Amazon
Cloudwatch)
 Event
Monitoring
–
DetecJon
and
reporJng
of
Instance
state
changes
(start,
stop,
terminate,
instance
creaJon,
reboot,
Cloudwatch
Enable,
Cloudwatch
Disable)
 Management
of
EC2
Instances–
Seven
ITM
“Take-­‐AcJons”
that
allow
administrators
to
manage
their
Amazon
EC2
environments
(start,
stop,
reboot,
and
four
more
focused
on
Cloudwatch)
 SituaOons
–
Rich
set
of
ITM
“SituaJons”
that
allow
administrators
to
quickly
and
efficiently
isolate
impending
or
exisJng
criJcal
errors
or
performance
bonlenecks
in
their
EC2
and
S3
environments,
along
with
industry
“best
pracJces”
based
expert
advice
on
how
to
remedy
the
problem

8. EC2
and
S3
Agents
High
Level
Overview
WH
Proxy TDW
TEPS
Amazon
EC2
Instances
TEP
Amazon EC2
Console Instances
Hub
Amazon
TEMS
EC2 Instances
Amazon
EC2, Amazon
S3, and
Cloudwatch EC2
Remote Blue Medora Instances
TEMS ITM Remote APIs
Monitoring Agent
For Amazon AWS S3 Storage
S3
Buckets
S3 Storage
S3 Buckets

9. Focus
Areas
–
Amazon
AWS
Agent
for
ITM
The
Amazon
AWS
Agents
for
ITM
will
help
you
answer
the
following
types
of
quesOons:
• Is
Amazon
itself
experiencing
availability
issues?
• What
is
the
availability
of
our
Amazon
EC2
Instances
o Individual
o In
aggregate
• What
is
the
CPU,
Memory,
Disk,
and
Network
uJlizaJon
of
my
Amazon
EC2
Instances
o Real-­‐Jme
and
Historical
o Individual
and
Aggregate
• What
is
the
UJlizaJon,
Freespace,
and
Total
Size
of
my
Amazon
S3
Storage
Buckets?
• What
kinds
of
events
are
occurring
in
our
Amazon
environment?
• Is
Cloudwatch
enabled
(or
disabled)
for
all
of
our
E2
Instances?

10. PlaDorm
Support
 IBM
Tivoli
Monitoring
(ITM)
– ITM
6.2.1
FP2
+
– ITM
6.2.2
+
 OperaOng
Systems
– Windows
2003
and
2008
(32
and
64-­‐bit)
– AIX
5.3
and
6.1
(64-­‐bit)
– Red
Hat
Enterprise
Linux
4
and
5
on
Intel
(32
and
64-­‐bit)
– Red
Hat
Enterprise
Linux
4
and
5
on
Power
(64-­‐bit)
– Red
Hat
Enterprise
Linux
4
and
5
on
IBM
zSeries
(32
and
64-­‐bit)
– Suse
Linux
Enterprise
Server
(SLES)
10
and
11
on
Intel
(32
and
64-­‐bit)
– Suse
Linux
Enterprise
Server
(SLES)
10
and
11
on
Power
(64-­‐bit)
– Suse
Linux
Enterprise
Server
(SLES)
10
and
11
on
IBM
zSeries
(32
and
64-­‐bit)

11. Consistency
With
ExisJng
ITM
Infrastructure
ITM
Agents
for
Amazon
EC3
and
S3
have
been
designed
from
the
ground
up
to
look,
feel,
and
operate
like
IBM-­‐developed
ITM
agents
in
terms
of
ITM
remote
deployment,
manageability
via
ITM
command-­‐line
uJliJes,
installaJon
and
configuraJon

12. 1st
Class
CiJzens
of
the
Tivoli
Monitoring
Ecosystem
 ITM
Agents
for
Amazon
EC2
and
S3
operate
as
first-­‐class
ciOzens
of
the
ITM
ecosystem
 Agents
leverage
ITM’s
Tivoli
Enterprise
Portal
(TEP)
visualizaOon
capabiliOes
to
include
best
pracJces,
expert
advice,
customized
workspaces,
and
historical
data
gathering

13. Managing
Amazon
EC2
with
ITM
 Go
beyond
monitoring
and
get
things
done
in
your
environment
with
a
comprehensive
set
Amazon
EC2
specific
Take-­‐AcJons

14. Blue
Medora
Key
Contacts
&
Support
Info
 Blue
Medora
Sales
Contact
– Nathan
Owen
• Blue
Medora
Email:
nathan.owen@bluemedora.com
• Phone:
+1.616.719.4550
 Blue
Medora
Technical
Contact
– Jeremy
Rowe
• Blue
Medora
Email:
jeremy.rowe@bluemedora.com
• Phone:
+1.616.719.4550
 Online
Resources
– Product
Page
-­‐>
hnp://www.bluemedora.com/product/page/54
– Camtasia
Web
Demo
-­‐>
hnp://bluemedora.com/flash_demos/ECC/index.html
– DocumentaJon
-­‐>
hnp://www.bluemedora.com/page/48
– EvaluaJon
Download
-­‐>
hnp://www.bluemedora.com/evaluaJon

15. Questions?

16. Backup

17. Amazon
Web
Services
Health
Dashboard

18. EC2
Instances
Breakdown

19. S3
Bucket
Overview

20. Top
10
S3
Buckets
–
By
Bucket
Size
and
Object
Count

21. S3
SyntheJc
TransacJon
Performance
Test
Results
for
Put/Get

22. S3
SyntheJc
TransacJon
Performance
Test
Results
for
Put/Get
across
mulJple
S3
Regions
(EU
and
US
in
this
example)

23. EC2
Dashboard
Workspace

24. All
EC2
Instances
–
Aggregate
CPU,
Disk,
Network
–
Historical
(Last
Hour)

25. Single
EC2
Instance
-­‐
CPU,
Disk,
Network
–
Historical
(Last
Hour)

26. EC2
Agent
Predefined
SituaJons
(ie
Alerts)

27. Available
EC2
focused
Take-­‐AcJons
across
all
EC2
Instances

28. Available
EC2
focused
Take-­‐AcJons
for
Individual
EC2
Instances

29. Instance
Overview
–
Single
EC2
Instance

30. CPU,
Disk,
Network
for
a
Single
EC2
Instance

31. Aggregated
CPU
UJlizaJon
across
all
EC2
instances

32. Aggregated
Network
UJlizaJon
across
all
EC2
instances

33. EC2
Snapshots
Overview

34. EC2
Images
Breakdown
by
Image
Type

35. Top
20
Instances
by
CPU
UJlizaJon

36. Top
20
Instances
by
Network
AcJvity

37. Instance
Breakdown
by
Status

38. Instance
Details
Dashboard

39. EC2
Volumes
Overview