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Embracing  Conversations in Emergencies and Disasters Conversations in Emergencies and Disasters ,[object Object],[object Object]
Why Are You Here? ,[object Object],[object Object]
“Social Media” ,[object Object],[object Object]
“Social Media” ,[object Object]
Why is “Social Media” so Important?
We’re  talking ,  publishing , and  telling the story  with or without you.
Surprise! You don’t control the conversation anymore. You don’t control the conversation anymore.
Why Am I Here? ,[object Object],[object Object]
Who is Nate Ritter? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Who is Nate Ritter? http://blog.perfectspace.com
Why Am I Standing Here? ,[object Object],[object Object]
Why Am I Standing Here? ,[object Object],[object Object],[object Object]
Why Am I Standing Here? ,[object Object],[object Object],[object Object],[object Object]
Why Am I Standing Here? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Wait. What are Hashtags? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Wait. What are Hashtags?
Wait. What are Hashtags? (the story) (the story) October 22nd, 2007 Wildfires in San Diego uncontrolled
Wait. What are Hashtags? (the story) (the story) October 22nd, 2007 Wildfires in San Diego uncontrolled 3 blog posts re: resources and satellite imagery
Wait. What are Hashtags? (the story) (the story) October 22nd, 2007 Wildfires in San Diego uncontrolled 3 blog posts re: resources and satellite imagery Too much too fast
Wait. What are Hashtags? (the story) (the story) October 22nd, 2007 Wildfires in San Diego uncontrolled 3 blog posts re: resources and satellite imagery Too much too fast Enter Twitter
Wait. What are Hashtags? (the story) (the story) Started with prefix
Wait. What are Hashtags? (the story) (the story) Started with prefix Encouraged to use hashtags by Chris Messina
Wait. What are Hashtags? (the story) (the story) Created hotline using  GrandCentral.com
Wait. What are Hashtags? (the story) (the story) People told people ...
Wait. What are Hashtags? (the story) (the story) ... who told more people
Wait. What are Hashtags? (the story) (the story) ... who told more people From Vermont
Wait. What are Hashtags? (the story) (the story) ... who told more people From Vermont to Florida
Wait. What are Hashtags? (the story) (the story) ... who told more people From Vermont to Florida to India
Wait. What are Hashtags? (the story) (the story) Hashtags, in this case, enabled  searchability  for anything related to the San Diego Fires. #sandiegofire
Why Am I Standing Here? ,[object Object]
But, what happened?
Why Am I Standing Here? November, 2007 - San Diego, BarCamp
Why Am I Standing Here? December, 2007 - San Francisco, Net Squared
Why Am I Standing Here? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Yea? So what? ...
The  attention economy  has changed things...
 
If you give me  valuable ,  reliable ,  timely  information, I’ll pay attention to you.
Traditional Media: valuable  (job is to sell news) reliable timely  (verification process slows it down) (verification process slows it down) (verification process slows it down) (verification process slows it down)
Government Publishing: valuable reliable timely timely timely timely
Educational Publishing: valuable reliable timely timely timely timely
Citizen Publishing: valuable reliable timely timely timely timely
We’re listening to each other
What do you do now?
Listen (We’re talking to you) (We’re talking to you)
Respond
Fix the problem
Does this really work?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
So “Social Media” is important
Major tools and websites (Specifically in times of emergencies) ... the “listening” part ... the “listening” part ... the “listening” part ... the “listening” part
Twitter.com http://search.twitter.com
Flickr.com
Facebook.com
YouTube.com
Qik.com Demo: http://www.youtube.com/watch?v=pv_sqTnQ1Dk
maps.google.com
CrisisWire.com
Major tools and websites (Not necessarily perfect for crises, but good to know) ... some for listening, some for responding/publishing ... some for listening, some for responding/publishing ... some for listening, some for responding/publishing ... some for listening, some for responding/publishing
news.google.com
blogsearch.google.com
Delicious.com
Wikipedia.com
PBwiki.com
Wordpress.com
Getting Attention ,[object Object],[object Object],[object Object]
Podcasting (Audio recording and publishing) (Audio recording and publishing) ,[object Object],[object Object],[object Object],[object Object],[object Object],Video Broadcasting
The foundation of usefulness...
RSS (Real Simple Syndication) (Real Simple Syndication)
RSS (Real Simple Syndication) (Real Simple Syndication) ,[object Object],[object Object]
RSS (Real Simple Syndication) (Real Simple Syndication) ,[object Object],[object Object],[object Object],[object Object]
RSS (Real Simple Syndication) (Real Simple Syndication) ,[object Object],[object Object],[object Object],[object Object],[object Object]
RSS (Real Simple Syndication) (Real Simple Syndication) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
So, what do you do now?
Change this...
Government Publishing: valuable reliable timely timely timely timely
Government Publishing: valuable reliable timely timely timely timely
How?
Government Publishing: valuable  (pertinent info for  specific  areas) reliable  (obviously, it will be) timely  (quicker and more often) (quicker and more often) (quicker and more often) (quicker and more often)
quicker ,[object Object],[object Object],[object Object]
quicker ,[object Object],[object Object],[object Object]
quicker ,[object Object],[object Object],[object Object]
quicker ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
My turn to  listen  and  respond Creative Commons : Attribution-Noncommercial-Share Alike 3.0 Unported licensed

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Houston / Galveston PIO Nework Social Media Training (ppt)

Editor's Notes

  1. Embracing Conversations in Emergencies and Disasters Nate Ritter : http://blog.perfectspace.com