These slides were presented as part of a panel with Twitter, GSN (game developer), and Nanigans (Facebook advertising software) at The Ad Club's "New Currency" event on February 6, 2012 at the Boston Harbor Hotel.
The event examined how social and mobile are transforming financial services, with this presentation focusing on financial services companies' Facebook advertising campaigns.
2. Identifying Inefficiencies & Opportunity
U.S. Ad Spend per User/Subscriber
Facebook
Radio
Magazines
Internet
TV
Newspapers
$0 $50 $100 $150 $200
Gain customers, not clicks www.nanigans.com
3. New Ad Opportunities Require New Tech
Effective social advertising is in the details
Global Market
Reach Volatility
Multiple Measuring
Ad Types ROI
Gain customers, not clicks www.nanigans.com
4. Commercial Banks Fan Reach &
Demographics
on Facebook
Facebook Reach
(Relative) 30%
70%
< 20 13%
21-30 25%
31-40 20%
41-50 20%
51-60 14%
60+ 9%
Capital American Bank of Discover Citigroup
33% 18% 48%
One Express America
Gain customers, not clicks www.nanigans.com
5. Financial Services Campaign Goals
Fan Acquisition
• Marketplace Ads and Sponsored Stories
Registration / Form Completion
• Both on and off Facebook
Apps
• Installation and in-App engagement
Gain customers, not clicks www.nanigans.com
6. Facebook Apps in Financial Services
Gain customers, not clicks www.nanigans.com
7. Financial Services Campaign Results
CPC CTR
$1.50
0.06%
$1.00
0.04%
$0.50
0.02%
$- 0.00%
Gain customers, not clicks www.nanigans.com
Editor's Notes
GLOBAL800M active users75% outside the US in over 200 countries70 languages supportedHow can you capitalize? Which audiences convert best?VOLATILEReal-time marketplaceFacebook’s suggested bids rarely optimalUnderstanding of timing, competition, creative, targeting, etc. lead to higher marginsHow can you take advantage of the volatility?COMPLEX, W/ MULTIPE AD TYPESMarketplace Ads have several components7 types of Sponsored Stories, each with different content and placementWhich is best to use when, and to meet specific goals?DELIVERING ROASThriving engagement and commerce opportunitiesAttributing this value back to the original ad is challenging Large amounts of data and modeling required to optimize for ROIWhich ads drive purchases and word-of-mouth referrals?
GLOBAL800M active users75% outside the US in over 200 countries70 languages supportedHow can you capitalize? Which audiences convert best?VOLATILEReal-time marketplaceFacebook’s suggested bids rarely optimalUnderstanding of timing, competition, creative, targeting, etc. lead to higher marginsHow can you take advantage of the volatility?COMPLEX, W/ MULTIPE AD TYPESMarketplace Ads have several components7 types of Sponsored Stories, each with different content and placementWhich is best to use when, and to meet specific goals?DELIVERING ROASThriving engagement and commerce opportunitiesAttributing this value back to the original ad is challenging Large amounts of data and modeling required to optimize for ROIWhich ads drive purchases and word-of-mouth referrals?