All of us here have some idea of what we mean when speaking about "Configuration Management". Unfortunately, we are rarely alone in the world carrying out great deeds. There is a massive population on the planet that simply looks with a deadened gaze when we talk about what we do, yet they manage to “manage” configurations all the time. What if it didn't have to be that way? What if we learned how to speak in the different technical "languages" to help others understand the value being provided? Let’s take a look at some different approaches to help coworkers understand (and maybe even participate) in the work that we do.
52. Analogous Analogies
• Spinning a tale
• Keep it brief
• If they still look confused, your analogy
sucks
http://www.infocellar.com/software/files-folders.htm
67. Infinity Loop
• Pete, Pete and Repeat
• That’s an odd reference
http://www.justsaypictures.com/infinity.html
68. Infinity Loop
• Pete, Pete and Repeat
• That’s an odd reference
• Resolution
http://www.justsaypictures.com/infinity.html
69. Recap
• Trust in the Experience of Others
• Talk with People, Not at People
• Protect Learners from Themselves
• Know Their Language
• Let Them Go Fast
• Check-in and check-out