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    Egbert Jan van Bel – maart 2012
                                 1
Egbert Jan van Bel
3
4
4
Rise and fall of dinosaurs…
Rise and fall of marketeers…
7
8
9
10
11
12
13
14
15
16




     John Deere and the Chip Foose
     custom 4020 tractor contest
17
Waar was ‘t ze om te doen?
18


                           Service = ???
19
Muziek verkoop: toen
20
21
Muziek verkoop: nu
22
23
24
25
   Customer ‘lock-in’ becomes ‘mutual commitment’
   Frome shareholder value to customer value
   Reduction of brands
   Different spending of marketing budget
   Less ‘typical’ marketing budget
   Shift from seduction to service and customer experience (chain)
   Shift from sales to service to social
   Time is worth more than money
   Consuming in stead of selecting
   Cooperative markets and competitors (interfacing, communities)
   War on reputation and ‘data’ (information, metrics)
   From media planning to media control (PR, dialogue, owned/earned)
   Most business models are from the 70’s/80’s, what’s up today?
   The business is socializing, transparant and ‘influenced’
Kom ook………….
Graag tot ziens, www.beeckestijn.org
28



     Egbert Jan van Bel (egbertjan@vanbel.nl / 06-51315591)

     Beeckestijn Business School
     Postbus 333
     3830 AJ Leusden
     T +31 (0)88-472 22 30
     F +31 (0)84-220 79 87
     E info@beeckestijn.org
     W www.beeckestijn.org

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Egbert Jan van Bel - beeckestijn - hoe social is jouw digital marketingplan - DML12

  • 1. 1 Egbert Jan van Bel – maart 2012 1
  • 2.
  • 4. 4 4
  • 5. Rise and fall of dinosaurs…
  • 6. Rise and fall of marketeers…
  • 7. 7
  • 8. 8
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. 12
  • 13. 13
  • 14. 14
  • 15. 15
  • 16. 16 John Deere and the Chip Foose custom 4020 tractor contest
  • 17. 17
  • 18. Waar was ‘t ze om te doen? 18 Service = ???
  • 19. 19
  • 21. 21
  • 23. 23
  • 24. 24
  • 25. 25
  • 26. Customer ‘lock-in’ becomes ‘mutual commitment’  Frome shareholder value to customer value  Reduction of brands  Different spending of marketing budget  Less ‘typical’ marketing budget  Shift from seduction to service and customer experience (chain)  Shift from sales to service to social  Time is worth more than money  Consuming in stead of selecting  Cooperative markets and competitors (interfacing, communities)  War on reputation and ‘data’ (information, metrics)  From media planning to media control (PR, dialogue, owned/earned)  Most business models are from the 70’s/80’s, what’s up today?  The business is socializing, transparant and ‘influenced’
  • 28. Graag tot ziens, www.beeckestijn.org 28 Egbert Jan van Bel (egbertjan@vanbel.nl / 06-51315591) Beeckestijn Business School Postbus 333 3830 AJ Leusden T +31 (0)88-472 22 30 F +31 (0)84-220 79 87 E info@beeckestijn.org W www.beeckestijn.org