Keep It Suitably Simple: Leading scaled change management & upskilling across academia & University resources for rapid online learning deployment across 50,000 students. A presentation at the Online & E-Learning Virtual Summit. 19-20 May 2020
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Keep It Suitably Simple
1. Keep It Suitably Simple
Professor Michael Sankey
Director, Learning Transformations
President, Australasian Council on Open,
Distance and eLearning (ACODE)
2. Subtitle
Leading scaled change management & upskilling
across academia & University resources for rapid
online learning deployment across 50,000 students
michael_sankey
Storming â forming â norming
3. ⢠After the initial flurry â dealing into China
⢠Upskilling staff quickly
⢠Dealing with online assessment and proctoring
⢠The Importance of a quality framework and standards
⢠Being prepared and investing in your people
⢠Not outsourcing your expertise in online learning
⢠Sharing and learning with others
⢠Doing this quickly doesnât mean we abandon quality processes
⢠Itâs an opportunity to streamline some processes
Overview
4. Overview
⢠Fortunately, we all have pretty robust LMSâs that double as online classrooms
⢠The one where people put up PDFs and PowerPoints and call it online
learning
⢠The last 10 years have seen quite an improvement in how we use these
spaces
⢠Despite this we have 1000âs of staff in the
sector that engage very little in âteachingâ
online, as distinct from supporting teaching
in an online space
⢠Last 5 wâks we have had 100âs of staff trained
https://arthistory.umd.edu/eventinfo/collaboratory-presents-online-teaching-best-practices-and-how-tos
michael_sankey
6. BlackBoard
& associated tools
O365
& associated tools
Pre Uni Undergraduate Post-graduate Work
Year 1 Year 2 Year 3-4
Common patterns of student usage
VLE
Workplace technologies
O365
& associated tools
BlackBoard
& associated tools
7. After the initial flurry â dealing into China
michael_sankey
⢠Initially it was getting 1500 students in China online
⢠We solved that with a VPN all except for ProctorU
⢠Fortunately many made it over
⢠The next thing was getting 600 course online
⢠Now itâs doing it all again for our Trimester 2
⢠Fortunately we learned some lessons
⢠Keep it simple to start with
8. Dealing with online assessment and proctoring
michael_sankey
⢠3 weeks ago a computing science school found that more than 5% of
students were unable to successfully participate in online activities with
the access they had at home
⢠Only, since tri/semester started we loaded out most of the computers
⢠Some uniâs have said âno examsâ this tri/semester
⢠UNE experience
⢠Oral exams, take home, open book, times quizzes
⢠In our caseâŚ
10. The Importance of a quality
framework and standards
⢠TEQSA have started to pay a
particular interest in TEL
⢠Particularly in relation to fully online
courses
⢠Clearly there is a bit of a grace period
at the moment
⢠But now we have moved fully online
we cant rest on our laurels
https://www.teqsa.gov.au/latest-news/publications/guidance-
note-technology-enhanced-learning
11. Levels within TEL
There are levels of TEL seen
within the sector, dependent
largely on the capacity of the:
⢠Educational jurisdiction
⢠National technology
infrastructure
⢠Geographical constraints
⢠Level of staff training
Technology-Enabled Learning
Technology Enhanced Learning
Technology Intensive Learning
15. Being prepared and investing
in your people
michael_sankey
⢠Since this started we have been running
heavily in training staff
⢠There will be long term-benefits that last
way past COVID
⢠1st two weeks focused on getting lectures
online and using Teams
⢠We then shifted focus to alternate forms
of assessment
⢠Now on design and analytics
16.
17. Not outsourcing your expertise in online learning
michael_sankey
⢠It takes people with design skills
to make the transition
⢠In many cases we have
outsourced the move to online
⢠Itâs time to invest in our own
abilities and expand our
capabilities
18. Sharing and learning
with others
michael_sankey
⢠âWe are all in this togetherâ
⢠Most people are very willing to share
⢠Get connected
⢠Look for this from people you trust,
already know, as
⢠lots of people are putting
stuff up opportunistically
https://teledvisors.net/blog/
19. Doing this quickly doesnât mean we abandon quality
processes
michael_sankey
⢠When all is said and done we have
done an amazing job to get all our
courses online in such a short time
⢠But letâs face it some of it could be a
lot more elegant
⢠The other thing that has suffered
most is assessment
⢠And designing for usability - UD
https://transformingassessment.com
20. Itâs an opportunity to streamline some processes
michael_sankey
⢠Technology doesnât hold all the
answers
⢠But it does hold quite a few
⢠There is a temptation to allow the
technology cart to be put in front of
the pedagogical horse
⢠As we loop back around to the 2nd
wave of we have an opportunity to
make real and lasting change
Editor's Notes
The Griffith VLE
With the backbone of Blackboard Ultra and its associated tools
Around this we have the Microsoft Office 365
Then associate other externally hosted tools
All aligned with our other corporate systems
Underlying all this is data as data is the new gold
If we look at the life cycle of the student from pre university through to their work life
We see them using Blackboard heavily to scaffold core learning materials
We see many students coming to uni having used a LMS like blackboard through to post graduate study, but we do not see a lot of use in the workplace (some but not a lot)
We also know that most students also use Office products, but we do know that once students are out in the workplace they will be heavily using office products and workplace technologies, so we need to be preparing our students for the world of work
So the sweet spot is how do we make these products more interoperable to make the transition between these as easy as possible
We have tools for Technologyâenabled learning and technology enhanced learning, but not yet for Technology intensive learning
On the left of this model we have the typical measures required that institutions need in place, while on the right we have the activities that would help fulfil the measures.
This is seen at three levels meta, meso and micro.