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Keep It Suitably Simple
Professor Michael Sankey
Director, Learning Transformations
President, Australasian Council on Open,
Distance and eLearning (ACODE)
Subtitle
Leading scaled change management & upskilling
across academia & University resources for rapid
online learning deployment across 50,000 students
michael_sankey
Storming – forming – norming
• After the initial flurry – dealing into China
• Upskilling staff quickly
• Dealing with online assessment and proctoring
• The Importance of a quality framework and standards
• Being prepared and investing in your people
• Not outsourcing your expertise in online learning
• Sharing and learning with others
• Doing this quickly doesn’t mean we abandon quality processes
• It’s an opportunity to streamline some processes
Overview
Overview
• Fortunately, we all have pretty robust LMS’s that double as online classrooms
• The one where people put up PDFs and PowerPoints and call it online
learning
• The last 10 years have seen quite an improvement in how we use these
spaces
• Despite this we have 1000’s of staff in the
sector that engage very little in ‘teaching’
online, as distinct from supporting teaching
in an online space
• Last 5 w’ks we have had 100’s of staff trained
https://arthistory.umd.edu/eventinfo/collaboratory-presents-online-teaching-best-practices-and-how-tos
michael_sankey
Griffith VLE – Learning@Griffith
BlackBoard
& associated tools
O365
& associated tools
Pre Uni Undergraduate Post-graduate Work
Year 1 Year 2 Year 3-4
Common patterns of student usage
VLE
Workplace technologies
O365
& associated tools
BlackBoard
& associated tools
After the initial flurry – dealing into China
michael_sankey
• Initially it was getting 1500 students in China online
• We solved that with a VPN all except for ProctorU
• Fortunately many made it over
• The next thing was getting 600 course online
• Now it’s doing it all again for our Trimester 2
• Fortunately we learned some lessons
• Keep it simple to start with
Dealing with online assessment and proctoring
michael_sankey
• 3 weeks ago a computing science school found that more than 5% of
students were unable to successfully participate in online activities with
the access they had at home
• Only, since tri/semester started we loaded out most of the computers
• Some uni’s have said ‘no exams’ this tri/semester
• UNE experience
• Oral exams, take home, open book, times quizzes
• In our case…
michael_sankey
The Importance of a quality
framework and standards
• TEQSA have started to pay a
particular interest in TEL
• Particularly in relation to fully online
courses
• Clearly there is a bit of a grace period
at the moment
• But now we have moved fully online
we cant rest on our laurels
https://www.teqsa.gov.au/latest-news/publications/guidance-
note-technology-enhanced-learning
Levels within TEL
There are levels of TEL seen
within the sector, dependent
largely on the capacity of the:
• Educational jurisdiction
• National technology
infrastructure
• Geographical constraints
• Level of staff training
Technology-Enabled Learning
Technology Enhanced Learning
Technology Intensive Learning
Meta
Meso
Micro
3 Quality tools for TEL
1. Partnership-Based
Learning
2. Engaging and
Empowering Pedagogies
3. Scholarly-Inspired
Curriculum
4. Locally and Globally
Connected
5. Learner-Enabling Design
6. Digitally-Enabled
Learning
Being prepared and investing
in your people
michael_sankey
• Since this started we have been running
heavily in training staff
• There will be long term-benefits that last
way past COVID
• 1st two weeks focused on getting lectures
online and using Teams
• We then shifted focus to alternate forms
of assessment
• Now on design and analytics
Not outsourcing your expertise in online learning
michael_sankey
• It takes people with design skills
to make the transition
• In many cases we have
outsourced the move to online
• It’s time to invest in our own
abilities and expand our
capabilities
Sharing and learning
with others
michael_sankey
• “We are all in this together”
• Most people are very willing to share
• Get connected
• Look for this from people you trust,
already know, as
• lots of people are putting
stuff up opportunistically
https://teledvisors.net/blog/
Doing this quickly doesn’t mean we abandon quality
processes
michael_sankey
• When all is said and done we have
done an amazing job to get all our
courses online in such a short time
• But let’s face it some of it could be a
lot more elegant
• The other thing that has suffered
most is assessment
• And designing for usability - UD
https://transformingassessment.com
It’s an opportunity to streamline some processes
michael_sankey
• Technology doesn’t hold all the
answers
• But it does hold quite a few
• There is a temptation to allow the
technology cart to be put in front of
the pedagogical horse
• As we loop back around to the 2nd
wave of we have an opportunity to
make real and lasting change

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Keep It Suitably Simple

  • 1. Keep It Suitably Simple Professor Michael Sankey Director, Learning Transformations President, Australasian Council on Open, Distance and eLearning (ACODE)
  • 2. Subtitle Leading scaled change management & upskilling across academia & University resources for rapid online learning deployment across 50,000 students michael_sankey Storming – forming – norming
  • 3. • After the initial flurry – dealing into China • Upskilling staff quickly • Dealing with online assessment and proctoring • The Importance of a quality framework and standards • Being prepared and investing in your people • Not outsourcing your expertise in online learning • Sharing and learning with others • Doing this quickly doesn’t mean we abandon quality processes • It’s an opportunity to streamline some processes Overview
  • 4. Overview • Fortunately, we all have pretty robust LMS’s that double as online classrooms • The one where people put up PDFs and PowerPoints and call it online learning • The last 10 years have seen quite an improvement in how we use these spaces • Despite this we have 1000’s of staff in the sector that engage very little in ‘teaching’ online, as distinct from supporting teaching in an online space • Last 5 w’ks we have had 100’s of staff trained https://arthistory.umd.edu/eventinfo/collaboratory-presents-online-teaching-best-practices-and-how-tos michael_sankey
  • 5. Griffith VLE – Learning@Griffith
  • 6. BlackBoard & associated tools O365 & associated tools Pre Uni Undergraduate Post-graduate Work Year 1 Year 2 Year 3-4 Common patterns of student usage VLE Workplace technologies O365 & associated tools BlackBoard & associated tools
  • 7. After the initial flurry – dealing into China michael_sankey • Initially it was getting 1500 students in China online • We solved that with a VPN all except for ProctorU • Fortunately many made it over • The next thing was getting 600 course online • Now it’s doing it all again for our Trimester 2 • Fortunately we learned some lessons • Keep it simple to start with
  • 8. Dealing with online assessment and proctoring michael_sankey • 3 weeks ago a computing science school found that more than 5% of students were unable to successfully participate in online activities with the access they had at home • Only, since tri/semester started we loaded out most of the computers • Some uni’s have said ‘no exams’ this tri/semester • UNE experience • Oral exams, take home, open book, times quizzes • In our case…
  • 10. The Importance of a quality framework and standards • TEQSA have started to pay a particular interest in TEL • Particularly in relation to fully online courses • Clearly there is a bit of a grace period at the moment • But now we have moved fully online we cant rest on our laurels https://www.teqsa.gov.au/latest-news/publications/guidance- note-technology-enhanced-learning
  • 11. Levels within TEL There are levels of TEL seen within the sector, dependent largely on the capacity of the: • Educational jurisdiction • National technology infrastructure • Geographical constraints • Level of staff training Technology-Enabled Learning Technology Enhanced Learning Technology Intensive Learning
  • 13. 3 Quality tools for TEL
  • 14. 1. Partnership-Based Learning 2. Engaging and Empowering Pedagogies 3. Scholarly-Inspired Curriculum 4. Locally and Globally Connected 5. Learner-Enabling Design 6. Digitally-Enabled Learning
  • 15. Being prepared and investing in your people michael_sankey • Since this started we have been running heavily in training staff • There will be long term-benefits that last way past COVID • 1st two weeks focused on getting lectures online and using Teams • We then shifted focus to alternate forms of assessment • Now on design and analytics
  • 16.
  • 17. Not outsourcing your expertise in online learning michael_sankey • It takes people with design skills to make the transition • In many cases we have outsourced the move to online • It’s time to invest in our own abilities and expand our capabilities
  • 18. Sharing and learning with others michael_sankey • “We are all in this together” • Most people are very willing to share • Get connected • Look for this from people you trust, already know, as • lots of people are putting stuff up opportunistically https://teledvisors.net/blog/
  • 19. Doing this quickly doesn’t mean we abandon quality processes michael_sankey • When all is said and done we have done an amazing job to get all our courses online in such a short time • But let’s face it some of it could be a lot more elegant • The other thing that has suffered most is assessment • And designing for usability - UD https://transformingassessment.com
  • 20. It’s an opportunity to streamline some processes michael_sankey • Technology doesn’t hold all the answers • But it does hold quite a few • There is a temptation to allow the technology cart to be put in front of the pedagogical horse • As we loop back around to the 2nd wave of we have an opportunity to make real and lasting change

Editor's Notes

  1. The Griffith VLE With the backbone of Blackboard Ultra and its associated tools Around this we have the Microsoft Office 365 Then associate other externally hosted tools All aligned with our other corporate systems Underlying all this is data as data is the new gold
  2. If we look at the life cycle of the student from pre university through to their work life We see them using Blackboard heavily to scaffold core learning materials We see many students coming to uni having used a LMS like blackboard through to post graduate study, but we do not see a lot of use in the workplace (some but not a lot) We also know that most students also use Office products, but we do know that once students are out in the workplace they will be heavily using office products and workplace technologies, so we need to be preparing our students for the world of work So the sweet spot is how do we make these products more interoperable to make the transition between these as easy as possible
  3. We have tools for Technology–enabled learning and technology enhanced learning, but not yet for Technology intensive learning
  4. On the left of this model we have the typical measures required that institutions need in place, while on the right we have the activities that would help fulfil the measures. This is seen at three levels meta, meso and micro.