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Case Study: Quick Service Restaurant


                                                                  Wendy’s franchise saves
                                                                  $50,000, achieves 100%
                                                                  e-Pay with rapid! PayCard


                                                                         rapid! PayCard Visa Payroll Card
                                                                                            ®       ®




                              Overview
     Western                  With 65% of its employees lacking bank accounts, Western Restaurants needed a

    Restaurants               way to deliver pay that was as flexible as paper checks but easier and less costly to
                              distribute.

                              Western Restaurants is a Wendy’s franchise based in Louisville, Kentucky. With 52
“WEX rapid! PayCard is
                              locations across Kentucky, Illinois, Tennessee and Virginia, the franchise employs
secure, flexible and          roughly 1,650 workers.
reliable, and it eliminates
the payday drama for          The Problem & Goal
both our managers and         Western Restaurants had always relied on paper checks for pay delivery. With
employees alike. I can’t      roughly 43,000 checks, paper had become time-consuming and expensive. The
imagine going back to         company’s payroll costs – already $148,000 each year – kept spiraling higher, due
                              to rising shipping and processing fees. Location managers had to manually
paper checks. In fact, I
                              distribute their employees’ paychecks, hindering productivity and distracting
can’t believe we waited
                              employees from their jobs.
this long to switch!”
                              Only 35% of Western Restaurants’ employees had bank accounts – a
     Carla Cooper
     HR Manager               not-uncommon occurrence in the quick service restaurant industry, where 75-90%
     Western Restaurants      of employees are unbanked.

                              As part of a company-wide effort to go paperless, Human Resources Manager Carla
                              Cooper decided to investigate a paycard and epaystub solutions that could replace
                              paper checks.

                              Paperless Made Painless
                              Cooper first heard about WEX rapid! PayCard through favorable referrals from her


                                                                             www.rapidpaycard.com
                                                                                     888.828.2270
 MC-033 APD-AHI (12/11)
                                                                           sales@rapidpaycard.com
Case Study: Quick Service Restaurant

                                                                           rapid! PayCard Visa Payroll Card
                                                                                              ®       ®




                                colleagues. “We’d looked into other paycard companies, but none had the
                                overwhelmingly positive references that rapid! PayCard did,” she says.
  rapid! PayCard offers:
                                The Enrollment process was quick and painless and took a matter of weeks, not
  • Savings: Paperless          months to complete. Cooper was particularly impressed with the high level of service
                                she received. “I’ve been in HR for twenty years, and the WEX rapid! PayCard team
    pay means lower
                                was by far the easiest and most responsive group I’ve ever worked with on a program
    printing, shipping
                                roll-out,” says Cooper.
    costs
  • Flexibility:                It didn’t take long to realize benefits from the switch. WEX rapid! PayCard along
    Employees can access        with epaystubs saved hundreds of management-hours and shaved more than
    funds anywhere, any         $50,000 from Western Restaurants’ annual payroll expenses. Plus, the WEX rapid!
    time                        PayCard also gave non-banked employees new financial freedoms.
  • Efficiency:
                                “My employees love it because they don’t have to spend all day waiting for their
    Smoother payday
                                pay,” says Cooper. “And my managers tell me, ‘I can run my store now and focus on
    keeps focus on
                                customers, instead of paychecks.’”
    customer service
                                Solution at Work
                                By switching to WEX rapid! PayCard, Western Restaurants has eliminated paper
                                                checks entirely, which has had many long-lasting benefits the
                                                company, including:

                                                  • Achieved 100% direct deposit and epaystub enrollment - cut
                                                    out 42,900 paper checks annually
                                                  • Saved 34% on annual payroll costs—roughly $50,000
                                                  • Eliminated payday confusion and improved overall payroll
                                                    efficiency
                                                  • Provided unbanked employees new financial benefits

                                                If you have unbanked employees, e-pay can improve payroll
                                                efficiency without sacrificing reliability. WEX rapid! PayCard takes
Having a rapid! PayCard® Visa®                  care of the hard work for you, so you can take the paper out of
branded pay card means that it                  payday.
works everywhere Visa is accepted.



                                                                               www.rapidpaycard.com
                                                                                       888.828.2270
                                                                             sales@rapidpaycard.com

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Case study-wendys franchise rapid! PayCard

  • 1. Case Study: Quick Service Restaurant Wendy’s franchise saves $50,000, achieves 100% e-Pay with rapid! PayCard rapid! PayCard Visa Payroll Card ® ® Overview Western With 65% of its employees lacking bank accounts, Western Restaurants needed a Restaurants way to deliver pay that was as flexible as paper checks but easier and less costly to distribute. Western Restaurants is a Wendy’s franchise based in Louisville, Kentucky. With 52 “WEX rapid! PayCard is locations across Kentucky, Illinois, Tennessee and Virginia, the franchise employs secure, flexible and roughly 1,650 workers. reliable, and it eliminates the payday drama for The Problem & Goal both our managers and Western Restaurants had always relied on paper checks for pay delivery. With employees alike. I can’t roughly 43,000 checks, paper had become time-consuming and expensive. The imagine going back to company’s payroll costs – already $148,000 each year – kept spiraling higher, due to rising shipping and processing fees. Location managers had to manually paper checks. In fact, I distribute their employees’ paychecks, hindering productivity and distracting can’t believe we waited employees from their jobs. this long to switch!” Only 35% of Western Restaurants’ employees had bank accounts – a Carla Cooper HR Manager not-uncommon occurrence in the quick service restaurant industry, where 75-90% Western Restaurants of employees are unbanked. As part of a company-wide effort to go paperless, Human Resources Manager Carla Cooper decided to investigate a paycard and epaystub solutions that could replace paper checks. Paperless Made Painless Cooper first heard about WEX rapid! PayCard through favorable referrals from her www.rapidpaycard.com 888.828.2270 MC-033 APD-AHI (12/11) sales@rapidpaycard.com
  • 2. Case Study: Quick Service Restaurant rapid! PayCard Visa Payroll Card ® ® colleagues. “We’d looked into other paycard companies, but none had the overwhelmingly positive references that rapid! PayCard did,” she says. rapid! PayCard offers: The Enrollment process was quick and painless and took a matter of weeks, not • Savings: Paperless months to complete. Cooper was particularly impressed with the high level of service she received. “I’ve been in HR for twenty years, and the WEX rapid! PayCard team pay means lower was by far the easiest and most responsive group I’ve ever worked with on a program printing, shipping roll-out,” says Cooper. costs • Flexibility: It didn’t take long to realize benefits from the switch. WEX rapid! PayCard along Employees can access with epaystubs saved hundreds of management-hours and shaved more than funds anywhere, any $50,000 from Western Restaurants’ annual payroll expenses. Plus, the WEX rapid! time PayCard also gave non-banked employees new financial freedoms. • Efficiency: “My employees love it because they don’t have to spend all day waiting for their Smoother payday pay,” says Cooper. “And my managers tell me, ‘I can run my store now and focus on keeps focus on customers, instead of paychecks.’” customer service Solution at Work By switching to WEX rapid! PayCard, Western Restaurants has eliminated paper checks entirely, which has had many long-lasting benefits the company, including: • Achieved 100% direct deposit and epaystub enrollment - cut out 42,900 paper checks annually • Saved 34% on annual payroll costs—roughly $50,000 • Eliminated payday confusion and improved overall payroll efficiency • Provided unbanked employees new financial benefits If you have unbanked employees, e-pay can improve payroll efficiency without sacrificing reliability. WEX rapid! PayCard takes Having a rapid! PayCard® Visa® care of the hard work for you, so you can take the paper out of branded pay card means that it payday. works everywhere Visa is accepted. www.rapidpaycard.com 888.828.2270 sales@rapidpaycard.com