Mentoring intrapreneurs workshop delivered at the Intrapreneurship Conference in Barcelona 2013 #IntraCnf

1. MENTORING
INTRAPRENEURS
Stéphanie Mitrano / MERKAPT

2. Our consulting agency copilots
startups and multinationals
innovation projects

3. Stéphanie MITRANO-MÉDA
transition designer
smitrano@merkapt.com
@SMmerkapt
+33.611.623.873
Executive Coach cert. NCFE / PhD Sc. Management
Executive Coaching.
Mentoring programme Design for entrepreneurs and high potential executives.
Training : Leadership, team constitution and management, business agility, relationship and
con!ict management.
Consulting on innovative projects for start-ups & multinationals.
Teaching : Strategy, Business Model Design & Innovation, Authentic & Adaptable
Management & Organizational Behaviour Business Schools and Universities.
Pro!l complet de Stéphanie :
http://fr.linkedin.com/in/smitrano/fr

5. Formal programmes
of mentoring
HIGH
POTENTIALS
INTRAPRENEURS &
ENTREPRENEURS
WOMEN'S
NETWORKS

6. MENTORING
Success factors for
a formal programme
{
De"nition
Necessary
Conditions
Formal Programme
Design

7. MENTORING ?

8. Entrepreneurial mentoring
is a volunteer (unpaid) support
relationship between
an experienced entrepreneur (mentor)
willing to share his perspective, advice,
knowledge, ideas and network
and
a neo-entrepreneur (mentee)
willing to listen and exchange in order to
develop himself and his project.

9. TR AVEL
COMPANION

10. TWO common points
Asymmetry
Compensation
Mentor
★★★
★★★
Consultant
★★★
★★★
Coach
★★★
★★★
Trainer
★★★
★★★

11. COMPENSATION?

12. YES, several compensations...
Status
Pleasure
Usefulness
Legitimacy
Reputation
Socialisation
Contribution
Recognition
Recommendation
Indirect goals
...

13. Mentors' Motivations:
Altruism: helping a future entrepreneur, contributing to
the local economy, stimulating entrepreneurship...
Intellectual enrichment: discovering new business
issues, being curious about new start-ups, technologies
and markets...
Pride to contribute: feeling useful, being recognized in
the entrepreneurial community, in social circle, perosnal
satisfaction...

14. THREE Di#erences
Know-Hows
Behaviours
Experience
Mentor
★
★ ★ ★
★★★
Consultant
★ ★
★★
★★
Coach
★
★ ★ ★
★
Trainer
★★★
★
★

15. Mentor's roles
Re!ector
Reassurance
Motivation
Con"dent

16. Mentor's roles
Integration
Information
Challenge
Guide

17. Mentor's roles
Role Model

18. Mentor's roles
The key roles for
intra & entrepreneurs
Re!ector
Reassurance
Integration
Motivation
Information
Con"dent
Confrontation
Role Model
Guide

19. NECESSARY
CONDITIONS?

20. 1. Permission
De"ning the scope of the relationship.
Ensuring con"dentiality.
Authorising straight-talk.

21. 1. Permission
De"ning the scope of the relationship.
Ensuring con"dentiality.
Authorising straight-talk.
2. Engagement
Sharing values.
Understanding compensation.
Recognising the bene"ts.

22. 1. Permission
De"ning the scope of the relationship.
Ensuring con"dentiality.
Authorising straight-talk.
2. Engagement
Sharing values.
Understanding compensation.
Recognising the bene"ts.
3. Availability
Frequency + Quality > Duration.
Being attentive.
Stabilising an informal process.

23. 1. Permission
De"ning the scope of the relationship.
Ensuring con"dentiality.
Authorising straight-talk.
2. Engagement
Sharing values.
Understanding compensation.
Recognising the bene"ts.
3. Availability
Frequency + Quality > Duration.
Being attentive.
Stabilising an informal process.
4. Legitimacy
Realisations + Experience > Competences.
Credibility = perceived pro"le.

24. MENTOR'S QUALITIES, COMPETENCIES AND POSTURE?

25. {
MENTOR'S QUALITIES, COMPETENCIES AND POSTURE?
Empathy
Trust
Listening skills
Sharing
Credibility
Engagement
Reliability
Patient
Open-minded
Available
Likes to help others
Technical knowledge
Capacity to understand others
Interpersonal skills
Capcity to teach and guide
...
Credibility
Engagement
Interpersonal skills

26. DESIGNING
A FORMAL MENTORING
PROGRAMME

27. 3 Ingredients for
A Successful Mentoring Relationship
FIT
Interpersonal
+
Professional
Mentor
Credible
Engaged
Interpersonal skills
Mentee
Needing support
Engaged
Interpersonal skills

28. 3 Key Actions to create the conditions for
A Successful Mentoring Relationship
1. Creating & driving
a professional,
dynamic & easy-going
network.
2. Mentors & mentees'
training.
3. Coordinating the
matching process.
FIT
Interpersonal
+
Professional
Mentor
Credible
Engaged
Interpersonal skills
Mentee
Needing support
Engaged
Interpersonal skills

29. {
Framework
Network of mentors
Training
Matching
Follow up
Evaluation

30. 1 YEAR MENTORING PROGRAMME
DESIGN
SET-UP
MATCHING
Trainings
Coaching
Information
Launch
Consulting
Active
networking
{
PILOTING
}
MENTORING
ENRICHMENT
ENRICHMENT
MONITORING
360° Evaluation
ENRICHMENT
Workshops
Programme
objectives
Talent pool
activation
Performance
criteria
Rules of
engagement
Talent pool
identi!cation
Prerequisites
assessment:
• Permission
• Willingness
• Availability
• Legitimacy
1/2 month
1 month
Relationship
e#ciency
measurement
with 2H3S
Scoring :
Dyad !tting:
• Legitimacy
• Permission
• Willingness
• Similarity
• Complementarity
• Availability
• Proximity
• H Factor
1/2 month
• Horizon
• Height
• Speed
• Stability
• Space
3 months
3 months
3 months
1 month
Programme
enhancement
and
acceleration

31. Thank you!