This document provides an agenda for an Ultranet training day that will cover: 1. An overview of preliminary issues like security and user access, as well as expectations for staff. 2. A full-day agenda including hands-on sessions on creating profiles, applications, spaces, and collaborative spaces. 3. Tips for continuing to learn and use the Ultranet such as experimenting gradually and getting help from others.

1. Welcome to the PSC Ultranet Training Day

4. Preliminary issues Security of the system User access (log in problems etc.) Copyright Expectations of staff

5. Overview

6. Today Session 1: Quick tour, create profile, some applications Break – 20 minutes Session 2: Spaces, play Lunch – 50 minutes Session 3: KLA teams, creating an online collaborative space and ‘populating’ it with pages, portlets & information

7. Tips on how to continue learning about the Ultranet Experiment and play A little bit at a time, targeted at a particular project /set goals Prepare in advance (project folders, creating in Word, how students/staff will interact with the information…) Get some help / work with a friend

8. Log on http://ultranet.vic.edu.au https://ultranet.vic.edu.au/oamsso/login.html

9. Log on problems Authentication failure Check TO number Retype password carefully Server not found Try alternate address Refresh Turn off your wireless connection then turn it on again and retry Clear cookies and quit Internet Explorer then try again Call Jared Buddy up with someone else until it can be sorted out

10. Helpdesk

11. Help desk phone number: 1300 331 955 Help desk email: ultranet.helpdesk@csg.com.au

13. Spaces