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How Publishers Can Succeed
Using Pay Per Call Marketing
The State of Pay Per Call Marketing
• As more Internet traffic comes from mobile
devices, it makes sense for advertisers
generating leads to have their leads call in
directly to a call center rather than trying to
get a consumer to fill out a lead form on a
mobile page and attempt to connect with
them later.
The Evolution of Pay-Per-Call Marketing
By 2018, mobile search will
drive 73 billion inbound
phone calls to businesses
(source BIA/Kelsey)
The Evolution of Pay-Per-Call Marketing
70% of mobile searchers
have used the call button
right from the search results
(Google, The Role of Click to Call in the Path to Purchase)
Monetization Challenges for Publishers
• Monetizing site traffic across different
devices
• Optimizing the advertiser’s creative assets
and landing page to go from desktop Web
to mobile Web
• Converting ads to meet the publisher’s
monetization needs in terms of site traffic
How Does Pay-Per-Call
Work for Publishers
Pay-Per-Call Benefits for Publishers
• Easy to incorporate
• Generate new streams of revenue
• Higher conversion rates
•Higher payouts compared to lead-
gen
Pay-Per-Call Benefits for Publishers
• Including a phone number increases online
CTR up to 30%
• Average phone order values are 1.5- 2x higher
than online orders
• 30-50% call to conversion rates (compared to
1-3% with clicks)
• Opportunity to monetize mobile
Marketing Methods
Marketing To Fulfill Demand
Online
• Online Search
• Online Directories
• Down Stream Placements
Offline
• Yellow Pages (Phone Book)
• 411 Listings
• Call Center Transfers
Marketing Methods
Marketing To Create Demand
Online
• E-mail
• Display
• Incentivized
• Social
• Content Promotion
• Video
• Contextual
Offline
• TV
• Radio
• Direct Mail
• Newspapers
• Magazines
• Call Center Transfers
Successful Media Channels for Pay-Per-Call
Campaigns
• Success in any marketing campaign, including
pay-per-call, largely depends on the industry
or vertical the advertiser operates in
• The best place to reach any consumer in need
of help is at the spot they’re encountering
issues – on the desktop Web
• One media channel that consistently has
success with pay-per-call would be print
Takeaways
• Wider adoption by both advertisers and publisher of pay-per-
call
• As the percentage of time consumers spend on their mobile
devices increase, mobile pay-per-call ad spend is expected to
increase
• We will see more pay-per-call ad units developed by ad
networks and publishers
• New pay-per-call ad units that can get a consumer to dial in
based on their interest and intent will command a much higher
CPM
For More Information
Contact:
Jeff Fisher
Matomy Media Group
Senior Marketing Strategist
jfisher@matomy.com
Office: 212.209.0036
Sean Geraghty
Invoca
Senior Advisor
sgeraghty@invoca.com
Office: 805.880.7726
Thank you!

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How Publishers Can Succeed Using Pay Per Call Marketing

  • 1. How Publishers Can Succeed Using Pay Per Call Marketing
  • 2. The State of Pay Per Call Marketing • As more Internet traffic comes from mobile devices, it makes sense for advertisers generating leads to have their leads call in directly to a call center rather than trying to get a consumer to fill out a lead form on a mobile page and attempt to connect with them later.
  • 3. The Evolution of Pay-Per-Call Marketing By 2018, mobile search will drive 73 billion inbound phone calls to businesses (source BIA/Kelsey)
  • 4. The Evolution of Pay-Per-Call Marketing 70% of mobile searchers have used the call button right from the search results (Google, The Role of Click to Call in the Path to Purchase)
  • 5. Monetization Challenges for Publishers • Monetizing site traffic across different devices • Optimizing the advertiser’s creative assets and landing page to go from desktop Web to mobile Web • Converting ads to meet the publisher’s monetization needs in terms of site traffic
  • 6. How Does Pay-Per-Call Work for Publishers
  • 7.
  • 8. Pay-Per-Call Benefits for Publishers • Easy to incorporate • Generate new streams of revenue • Higher conversion rates •Higher payouts compared to lead- gen
  • 9. Pay-Per-Call Benefits for Publishers • Including a phone number increases online CTR up to 30% • Average phone order values are 1.5- 2x higher than online orders • 30-50% call to conversion rates (compared to 1-3% with clicks) • Opportunity to monetize mobile
  • 10. Marketing Methods Marketing To Fulfill Demand Online • Online Search • Online Directories • Down Stream Placements Offline • Yellow Pages (Phone Book) • 411 Listings • Call Center Transfers
  • 11. Marketing Methods Marketing To Create Demand Online • E-mail • Display • Incentivized • Social • Content Promotion • Video • Contextual Offline • TV • Radio • Direct Mail • Newspapers • Magazines • Call Center Transfers
  • 12. Successful Media Channels for Pay-Per-Call Campaigns • Success in any marketing campaign, including pay-per-call, largely depends on the industry or vertical the advertiser operates in • The best place to reach any consumer in need of help is at the spot they’re encountering issues – on the desktop Web • One media channel that consistently has success with pay-per-call would be print
  • 13. Takeaways • Wider adoption by both advertisers and publisher of pay-per- call • As the percentage of time consumers spend on their mobile devices increase, mobile pay-per-call ad spend is expected to increase • We will see more pay-per-call ad units developed by ad networks and publishers • New pay-per-call ad units that can get a consumer to dial in based on their interest and intent will command a much higher CPM
  • 14. For More Information Contact: Jeff Fisher Matomy Media Group Senior Marketing Strategist jfisher@matomy.com Office: 212.209.0036 Sean Geraghty Invoca Senior Advisor sgeraghty@invoca.com Office: 805.880.7726