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                    <span style="font-size:14px;">Trevor Lyttle - Implementing e-payments at QUB Library</span><br/>
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Trevor Lyttle - Implementing e-payments at QUB Library

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Slide 1:Implementing epayments at QUB Library Trevor Lyttle Assistant Director, Information Services, QUB

Slide 2:The background • Fines Policy • Circulation Services Strategy • Range of payment methods needed • Adverse audit reports

Slide 3:Payment methods in 2007 • Cash or cheque only at Issue Desks • Smartcard terminal in Main Library

Slide 4:Epayments requirement • Online payments • Electronic terminals

Slide 5:Electronic terminals • Credit and debit cards • Available at Issue Desks – now rolled out to all branches • Cardholder present • Cardholder not present • Easy to get – phone the bank and use existing merchant IDs

Slide 6:Online payments • Worldpay • Queen’s Online • My Library

Slide 7:Queen’s Online - the electronic university

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