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IQ Messenger Presentatie
1. IQ Messenger: hét full IP
platform
Voor zorg, detentie, industrie &
dienstverlening, overheid,
onderwijs en cultuur
When the message is critical
CALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO
2. What is IQ Messenger?
IQ Messenger is a unique Full IP Any to Any supervised
Messaging and Alarming platform. IQ Messenger is the intelligent
hub between a broad range of new and existing branch
specific communication and messaging systems.
Without vendor preference and equipped with our unique and
unified applications for administration, reporting and supervision
we are able to transform non-coherent systems into one smart
and powerful solution.
CALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO
3. Market situation and
IQ Messenger proposition
When the message is critical
CALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO
4. Current market situation for messaging and alarming
Many hardware/product vendors
Even many propriety standards and protocols
Existing vendors are only focused on own products
Old technology
No vendor intention to integrate with “competitors”
No multi vendor centralized graphical management
No multi vendor centralized supervision
Complex deployment
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5. The IQ Messenger proposition
Brand new and full IP developed platform
No vendor preferences, truly open platform
More than 35 market leading vendor integrations
More than 15 new developed applications
Embracing conventional and IP technology
Unique and easy graphical user interface
Extremely versatile, flexible and reliable
Competitive pricing and easy deployment
CALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO
6. How do we do this?
By supporting many technologies
• ESPA
• DECT
• Private GSM
• SIP
• H. 264 Video
• IP, Java, XML, C#, etc
• I/O and KNX
• Etc
By providing special features
• Easy to use web based graphical user interface.
• Free selectable graphical workflow management.
• Full messaging control cross all attached multi vendor
components
• Extensive logging of events and reporting.
• Fast integration of new vendors into platform
• Modular Licensing
• Compliance with all international standards
By supporting many vendors
• Ascom, Ackerman, Verkerk, Essec, Hertek
• Polycom, Ascom, NEC
• Condigi
• Avaya, Mitel, Siemens
• PMN, Druid
• Robin
• Griffid
• Etc
By providing IQ Messenger reliability
• All integrations are supervised
• Crossed supervision (watchdog)
• Full control over all alarms incl. supervisions
• High availability by optional redundant server
• NEN 2575 compliant
• Centralized logging of all (system) alarms
• Remote management , monitoring and alarming
CALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO
7. IQ Messenger ambition
When the message is critical
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8. Our IQ Messenger ambition
To put the functional and operational demands of professionals
and clients in pole position.
To change their world of critical communication, messaging
and alarming with our unique brand independent IQ
Messenger platform, easy graphical
management, comprehensive range of applications and
supervised market leading vendor hardware integrations.
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9. IQ Messenger verticals
When the message is critical
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10. IQ Messenger, build for market demands
Elderly care
Medical cure
Psychiatric & mental care
Industry
Government
Education
Detention
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11. Integration & application overview
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12. IQ Messenger
product integrations
When the message is critical
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13. IQ Messenger, DECT systems
DECT systems, Ascom, Polycom, Nec, Mitel
and Avaya
DECT specials like the DECT room unit
and DECT voice medallion
Unique brand combinations possible
NEN 2575 compliant
Easy graphical maintenance and control
Support of all personal alarming and messaging features
Bluetooth positioning with LiveTrack and Graphical floor plan
Fully integrated and supervised by IQ Messenger and GUI
CALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO
14. IQ Messenger, DECT Room Unit
Integrated nurse call and two way telephone
Supports Polycom DECT with roaming and handover
Rechargeable and portable
Also available with 2 inputs + 2 outputs for local devices
Completely wireless
Fully supervised by IQ Messenger platform
Unique device and functionality
Fully integrated by the IQ Messenger platform and GUI
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15. IQ Messenger, DECT voice medallion
Integrated personal alarming and two way telephone
Supports Polycom DECT with roaming and handover
Rechargeable and portable
Completely wireless
Fully supervised by IQ Messenger platform
Unique device and functionality
Fully integrated by the IQ Messenger platform and GUI
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16. IQ Messenger, Voice over WiFi (VoWiFi)
VoWiFi systems from Spectralink, Ascom (Mitel and Avaya)
Easy graphical maintenance and control
Support of all personal alarming and messaging features
Bluetooth and Ekahau positioning with LiveTrack and
graphical floor plan
Fully integrated and supervised by IQ Messenger platform
and GUI
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17. IQ Messenger, Private GSM
P-GSM support from CapX
Easy graphical maintenance and control
Supports personal alarming and messaging
features of Sonim handsets
Support of interactive messaging on any GSM by
smart SIM app
Bluetooth and RF positioning with LiveTrack and
graphical floor plan
Fully integrated and supervised by IQ Messenger
platform and GUI
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18. Automated PMR alarm calls in any VHF/UHF environment
Based op Motorola radio and IQ Messenger hardware
Selection of 4 radio channels and 16 recordable audio files
Easy (remote) connectivity, requires power and multiple I/0
Manageable by the unique IQ Manager GUI application
Automated periodic test procedure calls
Can be combined with all other IQ Messenger integrations
like SMS, I/O, ESPA, E-mail, DECT, P-GSM, location detection
IQ Messenger, Private Mobile Radio (PMR)
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19. Runs on Android, iOS and Windows 8 phone and tablet
Icons, colors and priorities for direct recognition
Real time alarms and alarm history with actions
Accept, reject, call back with video functionality
Forced WiFi on and auto provisioning WiFi access
password with Android
IQ SmartApp for Android, iOS & Windows 8
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20. SmartApp alarms
All active alarms Response options
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21. SmartApp history
History overview History details
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23. SmartApp video calling on phone & tablet
On phone On tablet
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24. SmartApp for Windows 8 phone
Main screen
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25. SmartApp for Windows 8 phone
Receiving & handling alarms
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26. SmartApp for Windows 8 phone
Alarms history & details
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27. SmartApp for Windows 8 phone
Live security video
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28. NFC with SmartApp on Android and Windows 8
Access control, NFC/SmartApp combination
Registration of all NFC events
Exact date and time stamping (atom clock)
Very easy to use
Perfect fit for care and security purposes
For Android and Windows 8 phones
NFC ID and NFC passport control with met IQ SmartApp
(prevents fraud in extramural health care)
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29. IQ Messenger, CareScreen application
High quality touch screen application
Runs on Android
Integrated and supervised nurse call alarming and presence
Integrated video calling to any other touch screens and PC
Manageable icons and functionality for each screen
Integrated video intercom
Complete service icon menu for care, telemedicine and service demands
Fully integrated and supervised by IQ Messenger platform
All integrated devices like wrist transmitter are part of an alarm flow
including video
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30. Example, CareScreen video calling to any PC/tablet
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31. Example, CareScreen touch picture calling
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32. Example, CareScreen icon touch service menu
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33. Example, CareScreen interactive Telemedicine
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34. Complete integrated emergency call out system
Manageable by the unique IQ Manager GUI application
Full response and escalation procedures
Connection to PBX or public trunk (analogue and SIP)
Sizeable from 4-500 ports
Many emergency features like DirectStart, RecordStart etc
Fully supervised by IQ Messenger platform
Can be combined with all other IQ Messenger integrations
like SMS, I/O, ESPA, E-mail, DECT, P-GSM, location detection
When no alarm messaging available on DECT
Support call routing using DTMF
IQ Messenger, Emergency Call Out
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35. IQ Messenger, ESPA & I/O
IP connected with IQ Messenger platform
Bi-directional ESPA-444 and ESPA-X support
Smart sensing of triggered inputs (time thresholds)
Outputs triggered with exact timer control
No maximum of I/O contacts and ESPA interfaces
ESPA & I/O interfaces are permanently supervised
Fully integrated by the IQ Messenger platform and GUI
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36. IQ Messenger, KNX domotics
IP connected with IQ Messenger platform
Bi-directional KNX support
Control over TV/audio, heating, burglar alarm, lighting
Deployment on any existing KNX bus
Special developed KNX/IR remote unit for TV/audio
KNX interfaces are permanently supervised
Fully integrated by the IQ Messenger platform and GUI
CALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO
37. IQ Messenger, SMS messaging
Bi-directional SMS messaging (alarm in and output)
Supports all network operators
Supports Conel GSM router
Supervised by IQ Messenger server
Fully integrated by the IQ Messenger platform and GUI
CALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO
38. IQ Messenger, Email messaging
Bi-directional Email messaging (alarm in and output)
Supports Outlook and Exchange
No additional hardware required
Supervised by IQ Messenger server
Fully integrated by the IQ Messenger platform and GUI
CALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO
39. IQ Messenger, CarePhone
IP and/or GSM connectivity (with failover mode)
Complete range of alarm accessories like bracelet,
smoke detector and motion detector etc
Permanently supervised by IQ Messenger platform
Built-in number dialer
Built-in UPS
Fully integrated by the IQ Messenger platform
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40. IQ Messenger, Video intercom
Vandal proof video intercom (built-in/on)
Supports H.264 SIP video calling
Supported by our IQ Touch screen
Built-in (door opening) relay triggered by DTMF
Pan/tilt by DTMF
Fish-eye or screen filled format
Fully integrated with Apartment Video Intercom application
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41. IQ Messenger, Appartment Video Intercom
Touch screen application
Integrated with SIP video door intercom
Vandal and weather proof touch screen available
Fast searching for apartment numbers and tenant names
Very easy to search and call tenants
Can be used as stand-alone application
Runs on Linux or Windows
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42. Example, touchscreen user interface for door intercom
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43. Robin Heliview & Cornerview
HD build-in camera
High output speakers & sensitive mic’s
Motion detection
Audio detection
4 NO/NC inputs
2 NO outputs
SIP H264 (video) calling
PoE network connection
Flush /surface mount
Fully supervised by IQ Messenger server
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44. IQ Messenger, Nurse Call systems
Support of many systems
Perfect migration or co operation of different nurse call systems
Nurse call can be part of intelligent alarm flows
Interfaces with other NC systems possible by ESPA or IP
Fully integrated and supervised by IQ Messenger platform
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45. IQ Messenger, wander detection
Useable as bracelet or medallion
Positioning with use of beacons and IQ floor plan
application
Very easy beacon installation, AC power only
Auto detection for prohibited areas
Personal alarm
Waterproof, IP 67
Long battery life
Alarms, position and low battery are supervised
Fully integrated by IQ Messenger platform and GUI
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46. IQ Messenger, Kadex domotica
Sensors for intramural and extramural use
Personal button, optional with access control
Personal tilt sensor for detection of the amount of movement
Bidirectional wander detection beacons
PIR’s for detection of movement, get up and fall out of bed
Actor relays for integrated fire safety by means of extramural
switchgear
Locator for applications like access control, time attendance
and wander detection
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47. IQ Messenger, Microsoft Lync
Build for Lync 2010/ 2013
Trusted Server to Server integration
Adaptation of Lync Presence states
Intelligent Presence routing of alarm messages
Emergency Call out & Conference
Integration in the graphical floor plan
Full support of all other integrations
Alarms and messages are supervised
Fully integrated by IQ Messenger platform and GUI
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48. IQ Messenger
servers & applications
When the message is critical
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49. IQ Messenger, runs on many servers
Compact NEN 2575 approved version, no moving parts
Standard server version
Redundant server version
VM server version
Runs on Linux for maximum availability
Part of the IQ FlexBundle proposition
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50. IQ Messenger, manager application
Complete Manager tool for set-up and maintenance
Unique graphical drag & drop interface
Extremely flexible and versatile
Very easy to use
Web based
Enables to combine all device integrations and
applications
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51. Example, alarm flow with multipe date-time related actions
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52. Example, alarm flow trigger and output (red & green icons)
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53. IQ Messenger, historical reporting
Historical reporting of all alarms and
devices
Reports direct on screen or scheduled
and send by mail
Special reports for personal alarming
Many automated scheduled reports
can be created
Insight in alarm response and escalations
True timing by atom clock synchronization
Web based
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54. Example, auto generated historical report
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55. IQ Messenger, Real Time Alarm Console application
Real time alarm reporting application
Alarms in different colors and sounds (user selectable)
Last day/week alarm history buttons for quick reference
Option for mandatory alarm response
Real time insight in alarm response and escalations
True timing by atom clock synchronization
Web based
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56. Example, real time alarms in colors and audio with timers
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57. IQ Messenger, desktop phone messaging
Real time messages on desktop phones
Alarms in different colors and sounds (user selectable)
integrations with Mitel, Avaya and Siemens
Real time insight in alarm response and escalations
True timing by atom clock synchronization
Web based
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58. Example, real time messages on desktop phone
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59. IQ Messenger, positioning
Positioning for all Bluetooth devices like DECT, GSM and tags
Positioning with Ekahau RTLS server (Ascom, Ekahau, NEC)
Positioning for wander alarm (Condigi)
Positioning for paging (Atus, Ascom)
Positioning for static objects like I/O, nurse call, security etc
Positioning with Near Field Communication (NFC)
Personal alarming with positioning
LiveTracking for real time location information
Message send to closest handsets in case of personal alarm
Integrated in IQ Messenger Graphical Floor Plan
Fully integrated into IQ Messenger platform
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61. IQ Messenger, Graphical Floor Plan
Real time alarms made visible in the Graphical Floor Plan
LiveTrack, changing positioning with Bluetooth devices
All IQ Messenger integrated devices made visible
Alarms in different colors and sounds (user selectable)
Real time insight in alarm response and escalations
True timing by atom clock synchronization
Web based
CALL OUT | MESSAGING | PERSONAL ALARMING | APPLICATIONS | SECURITY | INTEGRATIONS | VIDEO
62. Example, floor plan nurse call in colors and audio
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63. IQ Messenger, Security video
Fully integrated with Griffid video server
Supports over 1500 types of cameras (Analogue, IP, fixed,
PTZ etc)
Any combination of existing and new IP cameras possible
Integrated with Real Time Alarm Console with PTZ control
over cameras, stream and recordings
Perfect addition to nurse call system and acoustic
monitoring
Very easy to use desktop application
Runs on Windows
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64. Example, IQ Security video together with
the Real Time Alarm Console application
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65. Questions of suggestions?
When the message is critical
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66. Thank you for your attention
Pieter Zeemanweg 57
3316 GZ Dordrecht
The Netherlands
+31 88 20 22 333
info@iqmessenger.com
www.iqmessenger.com
When the message is critical
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