The CEO of an IT company outlines how the company has operated during the war in Ukraine. The company implemented a business continuity plan, distributed employees across multiple locations in Ukraine and abroad, restructured its organization to focus on production while also supporting volunteering efforts. It established multiple legal entities and banking accounts internationally to ensure financial stability. The company provided psychological support to employees and helped refugees and the military, while maintaining infrastructure and partnerships to continue operations during the conflict.

1. IT COMPANY OPERATING
IN TIME OF WAR
Serhiy Kharytonov
CEO JetSoftPro
CEO BJet ERP
linkedin.com/in/serhiykharytonov

2. AGENDA
My Way/IT Bio
Preparation to Force-Majors
Work with the People
Work with the Partners
Infrastructure Readiness
Org-chart Restructuring
Location Distribution
Right Legal Structure
Right Finance Structure
BCP Plan
DRP Plan
Help to ZSU
Help to Refugees
Wide Volunteering
Q&A
22/10/2022
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3. Introduction
I started professional career in IT at 1989 from HW
micro-Chips development, through IT infrastructure
maintenance & support, to SW engineering, software
development, system analysis & architecture design,
business analysis, project & program management,
IT consulting and till top level strategic & visionary
positions of CEO/CTO/CIO in IT industry.
22/10/2022
IT COMPANY OPERATING IN TIME OF WAR
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4. MY WAY/ IT BIO I T C O M P A N Y O P E R A T I N G
I N T I M E O F W A R
22/10/2022 4

5. PREPS. TO THE FORCE-MAJOR
• BCP Plan
• DRP Plan
• Right Infrastructure Settlement
• Predefined Communication Channels
• Escalation Plan
• Situation Monitoring
• Psychology Support
• Financial Emergency Fund
• Ability to Long-time Opperations
…
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6. WORK WITH THE PEOPLE
• Top Management Communication
• Organize the Office Shelter
• Financial Support
• Psychology Support
• Mobilized Employees Support
• Organize the Long-term Facilities To Host People
• Organize Emergency Trainings for Company Staff
• Organizing Donation Event & Auctions
…
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7. WORK WITH THE PARTNERS
• Emergency Communication
• Out Of UA Staffing/Rotation/Substitution
• Regular Stable Communication
• Personnel Relocation
• BCP Plan
• DRP Plan
…
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8. INFRASTRUCTURE READINESS
• Multilevel Power Electricity Back-up
• Internet Access Back-up
• Cloud-base Company Internal Infrastructure
• Cloud-base Company Development Infrastructure
• Wi-Fi & LAN Access Back-up
• Employees’ Work-Place – Laptop-base
• Telecom Access Back-up
• On-Premise Servers Back-up
…
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9. ORG-CHART RESTRUCTURING
• Focus on Production Processes #1
• Risk Mitigation
• Admin Staff Restructuring
• Refocusing Part of Admin Staff – Onto the War Purposes
• Volunteering
• Refugees Management
• ZSU donation
• NGO “Zakhyst Vil’nogo Svitu”
• Social Group Organization
• Company support of Initiatives
…
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10. LOCATION DISTRIBUTION
• Relocation from East UA to West UA
• Relocation to Poland and EU
• Distribution Employees Among West UA Locations
• Office back-up workplaces
…
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11. RIGHT LEGAL STRUCTURE
• 1+ Legal Entities in UA
• 1+ Legal Entities in US
• 1+ Legal Entities in EU
• 1+ Legal Entities in UK
…
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12. RIGHT FINANCE STRUCTURE
• 1+ Banking Accounts in UA
• 1+ Banking Accounts in US
• 1+ Banking Accounts in EU
• 1+ Payment Systems Backup - PayPal, Pyoneer, TransferWise,…
…
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13. BUSINESS CONTINUITY PLAN (BCP)
• Work with Mentioned About Risks
• Support ITIL Processes and Requirements
• Continuous Improvements
…
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14. DISASTER RECOVERY PLAN (DRP)
• Fix the Damages
• SLA/OLA Support
• Continuous Improvements
…
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15. HELP TO ZSU
• Organize the NGO
• Donation Support
• Direct Request Processing and Support
• Volunteering Activity Organization
• Company Initiatives Support
…
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16. HELP TO REFUGEES
• Relocation From East of UA to West
• Resettlement Support
• Meal Support
• Hosting Support
• Working Places Support
• Legal Support
• Transportation Support
• Financial Support
…
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17. WIDE VOLUNTEERING
• Organize Right Company Structure by Directions
• Build Right External Structure to be Effective
• Organize the Transportation and Delivering to/from Abroad
• Organize the Delivery to Front/ZSU
• Social and Public Activities
• Development SW Platforms
• Interaction with Volunteering Network in World
…
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18. Q&A
Never give up!.. and
Stand With Ukraine!
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Japan TV

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THANK YOU
Serhiy Kharytonov
serhiy.kharytonov@JetSoftPro.com