SlideShare a Scribd company logo
1 of 16
Download to read offline
Social CRM
Socializing Customer
Relations
Leon CK Leong
Chief Business Development Officer
Techsailor – TO THE NEW
leon@techsailor.com
sg.linkedin.com/in/leonck/
Email me if you’d like to have the slides
Turning Customers into Friends
economically driven
emotionally driven
Brand and Customer
relationships should
not be just about
contests, prizes and
promotions”
“
Build touch points with your audiences
Service
Feedback
Ideas
Advocacy
Loyalty
Experience
Social
On platforms where your target
audiences are active
Only 6 out of 25 use cases in general use
My Starbucks
Ideas collected
close to
200,000 user-
generated ideas
Starbucks: Customer Innovations
Lenovo’s Peer Support Community led to a
20% decrease in laptop service call volumes
Lenovo: Customer Service/Support
Västtrafik: Customer Experience
Sweden’s Västtrafik
redefines the
public transport
experience for
tourists with a
mobile application
Technology
3 sides to Cross-Channel Integration
People
Understand your
Customer’s Journey
Identify your Brand’s
Influencers
Process
Connecting
Social Data with
Business KPIs
Bridging
Technology Silos
in the business
Technology
Technology audit on
existing systems
Integration of Social
CRM Functions /
Products
Technology
Technology audit on
existing systems
Integration of Social
CRM Functions /
Products
Email Leon leon@techsailor.com OR
Anshul anshul@thoughtbuzz.com
If you would like a copy of the slides
Creating new customer experiences
on Social Media

More Related Content

What's hot

The Mobile and Social Media Journey
The Mobile and Social Media JourneyThe Mobile and Social Media Journey
The Mobile and Social Media JourneyAcromobile
 
Top 10 Trends in CX-Customer Experience Transformation [Updated 2020]
Top 10 Trends in CX-Customer Experience Transformation [Updated 2020]Top 10 Trends in CX-Customer Experience Transformation [Updated 2020]
Top 10 Trends in CX-Customer Experience Transformation [Updated 2020]Mobinius Technologies
 
2009 10 26 Final Vap Keynote Summit
2009 10 26 Final Vap Keynote Summit2009 10 26 Final Vap Keynote Summit
2009 10 26 Final Vap Keynote Summitdvap
 
Top 4 Cloud Contact Center Trends To Watch In 2021
Top 4 Cloud Contact Center Trends To Watch In 2021Top 4 Cloud Contact Center Trends To Watch In 2021
Top 4 Cloud Contact Center Trends To Watch In 2021Anjani Vigha
 
Cloud squads social crm simplified
Cloud squads   social crm simplifiedCloud squads   social crm simplified
Cloud squads social crm simplifiedAshish Seth
 
Microsoft CRM xRM4legal 2015 Update
Microsoft CRM xRM4legal 2015 UpdateMicrosoft CRM xRM4legal 2015 Update
Microsoft CRM xRM4legal 2015 UpdateDavid Blumentals
 
Сергій Караванець "Презентація стартапу Bonuswall"
Сергій Караванець "Презентація стартапу Bonuswall"Сергій Караванець "Презентація стартапу Bonuswall"
Сергій Караванець "Презентація стартапу Bonuswall"Lviv Startup Club
 
How App Helps to Get Close to Audience & Generate Leads
How App Helps to Get Close to Audience & Generate LeadsHow App Helps to Get Close to Audience & Generate Leads
How App Helps to Get Close to Audience & Generate LeadsiMenu Cards
 
Accelerate Order-to-Cash on Any Device, Fuel Revenue Through Your CRM. Webin...
Accelerate Order-to-Cash on Any Device, Fuel Revenue Through Your CRM. Webin...Accelerate Order-to-Cash on Any Device, Fuel Revenue Through Your CRM. Webin...
Accelerate Order-to-Cash on Any Device, Fuel Revenue Through Your CRM. Webin...Acromobile
 
The social economy: Unlocking value and productivity through social technologies
The social economy: Unlocking value and productivity through social technologiesThe social economy: Unlocking value and productivity through social technologies
The social economy: Unlocking value and productivity through social technologiesMcKinsey on Marketing & Sales
 
RetainUp - Email design samples
RetainUp - Email design samplesRetainUp - Email design samples
RetainUp - Email design samplesRahi Jain
 
Deliveroo’s Best Practices for Managing Customers’ Digital Experiences with U...
Deliveroo’s Best Practices for Managing Customers’ Digital Experiences with U...Deliveroo’s Best Practices for Managing Customers’ Digital Experiences with U...
Deliveroo’s Best Practices for Managing Customers’ Digital Experiences with U...Jonathan Matz
 
Chapter 10: Email and Other Digital Channels: The Comprehensive Medicare Mar...
Chapter 10: Email and Other Digital Channels:  The Comprehensive Medicare Mar...Chapter 10: Email and Other Digital Channels:  The Comprehensive Medicare Mar...
Chapter 10: Email and Other Digital Channels: The Comprehensive Medicare Mar...Scott Levine
 
Mobile app-monetization-intetics-2020
Mobile app-monetization-intetics-2020Mobile app-monetization-intetics-2020
Mobile app-monetization-intetics-2020Intetics
 
Beyond websites: A Modern Digital Experience Platform
Beyond websites: A Modern Digital Experience PlatformBeyond websites: A Modern Digital Experience Platform
Beyond websites: A Modern Digital Experience PlatformPhase2
 

What's hot (20)

The Mobile and Social Media Journey
The Mobile and Social Media JourneyThe Mobile and Social Media Journey
The Mobile and Social Media Journey
 
Top 10 Trends in CX-Customer Experience Transformation [Updated 2020]
Top 10 Trends in CX-Customer Experience Transformation [Updated 2020]Top 10 Trends in CX-Customer Experience Transformation [Updated 2020]
Top 10 Trends in CX-Customer Experience Transformation [Updated 2020]
 
2009 10 26 Final Vap Keynote Summit
2009 10 26 Final Vap Keynote Summit2009 10 26 Final Vap Keynote Summit
2009 10 26 Final Vap Keynote Summit
 
Top 4 Cloud Contact Center Trends To Watch In 2021
Top 4 Cloud Contact Center Trends To Watch In 2021Top 4 Cloud Contact Center Trends To Watch In 2021
Top 4 Cloud Contact Center Trends To Watch In 2021
 
Cloud squads social crm simplified
Cloud squads   social crm simplifiedCloud squads   social crm simplified
Cloud squads social crm simplified
 
Microsoft CRM xRM4legal 2015 Update
Microsoft CRM xRM4legal 2015 UpdateMicrosoft CRM xRM4legal 2015 Update
Microsoft CRM xRM4legal 2015 Update
 
Сергій Караванець "Презентація стартапу Bonuswall"
Сергій Караванець "Презентація стартапу Bonuswall"Сергій Караванець "Презентація стартапу Bonuswall"
Сергій Караванець "Презентація стартапу Bonuswall"
 
7 cx-lessons-final
7 cx-lessons-final7 cx-lessons-final
7 cx-lessons-final
 
How App Helps to Get Close to Audience & Generate Leads
How App Helps to Get Close to Audience & Generate LeadsHow App Helps to Get Close to Audience & Generate Leads
How App Helps to Get Close to Audience & Generate Leads
 
Accelerate Order-to-Cash on Any Device, Fuel Revenue Through Your CRM. Webin...
Accelerate Order-to-Cash on Any Device, Fuel Revenue Through Your CRM. Webin...Accelerate Order-to-Cash on Any Device, Fuel Revenue Through Your CRM. Webin...
Accelerate Order-to-Cash on Any Device, Fuel Revenue Through Your CRM. Webin...
 
The social economy: Unlocking value and productivity through social technologies
The social economy: Unlocking value and productivity through social technologiesThe social economy: Unlocking value and productivity through social technologies
The social economy: Unlocking value and productivity through social technologies
 
RetainUp - Email design samples
RetainUp - Email design samplesRetainUp - Email design samples
RetainUp - Email design samples
 
Deliveroo’s Best Practices for Managing Customers’ Digital Experiences with U...
Deliveroo’s Best Practices for Managing Customers’ Digital Experiences with U...Deliveroo’s Best Practices for Managing Customers’ Digital Experiences with U...
Deliveroo’s Best Practices for Managing Customers’ Digital Experiences with U...
 
Chapter 10: Email and Other Digital Channels: The Comprehensive Medicare Mar...
Chapter 10: Email and Other Digital Channels:  The Comprehensive Medicare Mar...Chapter 10: Email and Other Digital Channels:  The Comprehensive Medicare Mar...
Chapter 10: Email and Other Digital Channels: The Comprehensive Medicare Mar...
 
Daily hundred Pitch Deck 2014
Daily hundred Pitch Deck 2014Daily hundred Pitch Deck 2014
Daily hundred Pitch Deck 2014
 
Mobile app-monetization-intetics-2020
Mobile app-monetization-intetics-2020Mobile app-monetization-intetics-2020
Mobile app-monetization-intetics-2020
 
The social enterprise
The social enterpriseThe social enterprise
The social enterprise
 
Beyond websites: A Modern Digital Experience Platform
Beyond websites: A Modern Digital Experience PlatformBeyond websites: A Modern Digital Experience Platform
Beyond websites: A Modern Digital Experience Platform
 
Are your digital channels driving growth?
Are your digital channels driving growth?Are your digital channels driving growth?
Are your digital channels driving growth?
 
What the affiliates say
What the affiliates sayWhat the affiliates say
What the affiliates say
 

Similar to Social CRM - Socializing Customer Relations

Sitecore "Own the experience" - it's worth it
Sitecore "Own the experience" - it's worth itSitecore "Own the experience" - it's worth it
Sitecore "Own the experience" - it's worth itSagittarius
 
Communities bdm days apac
Communities bdm days apacCommunities bdm days apac
Communities bdm days apacChris Thomas
 
Tourism - Adding Digital to those #Moments
Tourism - Adding Digital to those #MomentsTourism - Adding Digital to those #Moments
Tourism - Adding Digital to those #Momentsdmg events Asia
 
Visual Matter, a full service Creative & Marketing agency. We specialize in c...
Visual Matter, a full service Creative & Marketing agency. We specialize in c...Visual Matter, a full service Creative & Marketing agency. We specialize in c...
Visual Matter, a full service Creative & Marketing agency. We specialize in c...VisualMatter
 
Acquity Group Overview
Acquity Group OverviewAcquity Group Overview
Acquity Group OverviewDoug Freeman
 
Social Crm With Clearvale
Social Crm With ClearvaleSocial Crm With Clearvale
Social Crm With Clearvalerwang5688
 
Social Crm With Clearvale
Social Crm With ClearvaleSocial Crm With Clearvale
Social Crm With Clearvalerwang5688
 
Visual Matter: Our price point brings us clients, the end result keeps out cl...
Visual Matter: Our price point brings us clients, the end result keeps out cl...Visual Matter: Our price point brings us clients, the end result keeps out cl...
Visual Matter: Our price point brings us clients, the end result keeps out cl...Visual Matter
 
Interactive Innovation: How Smart and Successful BtoB Marketers Use Digital M...
Interactive Innovation: How Smart and Successful BtoB Marketers Use Digital M...Interactive Innovation: How Smart and Successful BtoB Marketers Use Digital M...
Interactive Innovation: How Smart and Successful BtoB Marketers Use Digital M...Vivastream
 
What's Next: The Holistic Content Studio
What's Next: The Holistic Content StudioWhat's Next: The Holistic Content Studio
What's Next: The Holistic Content StudioOgilvy Consulting
 
Track B-3: Delivering Actionable Experiences Through Effective Digital Marketing
Track B-3: Delivering Actionable Experiences Through Effective Digital MarketingTrack B-3: Delivering Actionable Experiences Through Effective Digital Marketing
Track B-3: Delivering Actionable Experiences Through Effective Digital Marketingscoopnewsgroup
 
How Social CRM Can Help Address Changing Consumer Demands
How Social CRM Can Help Address Changing Consumer DemandsHow Social CRM Can Help Address Changing Consumer Demands
How Social CRM Can Help Address Changing Consumer DemandsFabio Cipriani
 
Building up your digital presence with Local Marketing
Building up your digital presence with Local Marketing Building up your digital presence with Local Marketing
Building up your digital presence with Local Marketing OVHcloud
 
IGLOO - Canadian Marketing Association
IGLOO - Canadian Marketing AssociationIGLOO - Canadian Marketing Association
IGLOO - Canadian Marketing AssociationYvette Nanasi
 
Level Up With WebEngage
Level Up With WebEngageLevel Up With WebEngage
Level Up With WebEngageWebEngage
 
Live Chat Insight: Online Customer Engagement has Evolved - Ian Rowley, Who's On
Live Chat Insight: Online Customer Engagement has Evolved - Ian Rowley, Who's OnLive Chat Insight: Online Customer Engagement has Evolved - Ian Rowley, Who's On
Live Chat Insight: Online Customer Engagement has Evolved - Ian Rowley, Who's OnAspDotNetStorefront
 

Similar to Social CRM - Socializing Customer Relations (20)

Sitecore "Own the experience" - it's worth it
Sitecore "Own the experience" - it's worth itSitecore "Own the experience" - it's worth it
Sitecore "Own the experience" - it's worth it
 
Communities bdm days apac
Communities bdm days apacCommunities bdm days apac
Communities bdm days apac
 
Tourism - Adding Digital to those #Moments
Tourism - Adding Digital to those #MomentsTourism - Adding Digital to those #Moments
Tourism - Adding Digital to those #Moments
 
Acquity Group overview
Acquity Group overviewAcquity Group overview
Acquity Group overview
 
Visual Matter, a full service Creative & Marketing agency. We specialize in c...
Visual Matter, a full service Creative & Marketing agency. We specialize in c...Visual Matter, a full service Creative & Marketing agency. We specialize in c...
Visual Matter, a full service Creative & Marketing agency. We specialize in c...
 
Influential connectors
Influential connectorsInfluential connectors
Influential connectors
 
Influential connectors
Influential connectorsInfluential connectors
Influential connectors
 
Acquity Group Overview
Acquity Group OverviewAcquity Group Overview
Acquity Group Overview
 
Social Crm With Clearvale
Social Crm With ClearvaleSocial Crm With Clearvale
Social Crm With Clearvale
 
Social Crm With Clearvale
Social Crm With ClearvaleSocial Crm With Clearvale
Social Crm With Clearvale
 
Visual Matter: Our price point brings us clients, the end result keeps out cl...
Visual Matter: Our price point brings us clients, the end result keeps out cl...Visual Matter: Our price point brings us clients, the end result keeps out cl...
Visual Matter: Our price point brings us clients, the end result keeps out cl...
 
Interactive Innovation: How Smart and Successful BtoB Marketers Use Digital M...
Interactive Innovation: How Smart and Successful BtoB Marketers Use Digital M...Interactive Innovation: How Smart and Successful BtoB Marketers Use Digital M...
Interactive Innovation: How Smart and Successful BtoB Marketers Use Digital M...
 
What's Next: The Holistic Content Studio
What's Next: The Holistic Content StudioWhat's Next: The Holistic Content Studio
What's Next: The Holistic Content Studio
 
Track B-3: Delivering Actionable Experiences Through Effective Digital Marketing
Track B-3: Delivering Actionable Experiences Through Effective Digital MarketingTrack B-3: Delivering Actionable Experiences Through Effective Digital Marketing
Track B-3: Delivering Actionable Experiences Through Effective Digital Marketing
 
How Social CRM Can Help Address Changing Consumer Demands
How Social CRM Can Help Address Changing Consumer DemandsHow Social CRM Can Help Address Changing Consumer Demands
How Social CRM Can Help Address Changing Consumer Demands
 
Building up your digital presence with Local Marketing
Building up your digital presence with Local Marketing Building up your digital presence with Local Marketing
Building up your digital presence with Local Marketing
 
IGLOO - Canadian Marketing Association
IGLOO - Canadian Marketing AssociationIGLOO - Canadian Marketing Association
IGLOO - Canadian Marketing Association
 
Level Up With WebEngage
Level Up With WebEngageLevel Up With WebEngage
Level Up With WebEngage
 
Live Chat Insight: Online Customer Engagement has Evolved - Ian Rowley, Who's On
Live Chat Insight: Online Customer Engagement has Evolved - Ian Rowley, Who's OnLive Chat Insight: Online Customer Engagement has Evolved - Ian Rowley, Who's On
Live Chat Insight: Online Customer Engagement has Evolved - Ian Rowley, Who's On
 
Dynamics 365
Dynamics 365Dynamics 365
Dynamics 365
 

Recently uploaded

TAM AdEx-A Pixelated view into Digital Advertising Trends for Y 2023.pdf
TAM AdEx-A Pixelated view into Digital Advertising Trends for Y 2023.pdfTAM AdEx-A Pixelated view into Digital Advertising Trends for Y 2023.pdf
TAM AdEx-A Pixelated view into Digital Advertising Trends for Y 2023.pdfSocial Samosa
 
The best Crypto Marketing Strategies pdf
The best Crypto Marketing Strategies pdfThe best Crypto Marketing Strategies pdf
The best Crypto Marketing Strategies pdfShifali roy
 
Product Demo: HubSpot's Coolest AI Tools for B2B Tech Companies
Product Demo: HubSpot's Coolest AI Tools for B2B Tech CompaniesProduct Demo: HubSpot's Coolest AI Tools for B2B Tech Companies
Product Demo: HubSpot's Coolest AI Tools for B2B Tech CompaniesKiwi Creative
 
SVETLANA YONCHEVA Evolution of digital marketing.pdf
SVETLANA YONCHEVA Evolution of digital marketing.pdfSVETLANA YONCHEVA Evolution of digital marketing.pdf
SVETLANA YONCHEVA Evolution of digital marketing.pdfvikrs213
 
Cricket Playbook for Growth Marketers: Adjust x Glance report
Cricket Playbook for Growth Marketers: Adjust x Glance reportCricket Playbook for Growth Marketers: Adjust x Glance report
Cricket Playbook for Growth Marketers: Adjust x Glance reportSocial Samosa
 
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...Sophie Logan
 
Harnessing Social Media for Marketing Growth
Harnessing Social Media for Marketing GrowthHarnessing Social Media for Marketing Growth
Harnessing Social Media for Marketing Growthabinashdm2014
 
Digital Marketing Analytics: Driving Hotel Success (2016 May report)
Digital Marketing Analytics: Driving Hotel Success (2016 May report)Digital Marketing Analytics: Driving Hotel Success (2016 May report)
Digital Marketing Analytics: Driving Hotel Success (2016 May report)yaeyukimoto
 
SEO Trends in 2024: What You Need to Know to Succeed
SEO Trends in 2024: What You Need to Know to SucceedSEO Trends in 2024: What You Need to Know to Succeed
SEO Trends in 2024: What You Need to Know to SucceedMumbai Pixels
 
The Creative Marketing campaigns of WeRoad
The Creative Marketing campaigns of WeRoadThe Creative Marketing campaigns of WeRoad
The Creative Marketing campaigns of WeRoadFabio Bin
 
A_B Testing Personalized Meditation Recommendations.pdf
A_B Testing Personalized Meditation Recommendations.pdfA_B Testing Personalized Meditation Recommendations.pdf
A_B Testing Personalized Meditation Recommendations.pdfVWO
 
Ice Cream Brand Harmony Study - TINT Emotional Profiling Research
Ice Cream Brand Harmony Study - TINT Emotional Profiling ResearchIce Cream Brand Harmony Study - TINT Emotional Profiling Research
Ice Cream Brand Harmony Study - TINT Emotional Profiling ResearchTINT Marketing
 
Top 15 Emerging Technologies for the Modern World
Top 15 Emerging Technologies for the Modern WorldTop 15 Emerging Technologies for the Modern World
Top 15 Emerging Technologies for the Modern WorldD Cloud Solutions
 
A navigation of two creative processes Study
A navigation of two creative processes StudyA navigation of two creative processes Study
A navigation of two creative processes Studystuwilson.co.uk
 
scope in Digital Marketing & advertising
scope in Digital Marketing & advertisingscope in Digital Marketing & advertising
scope in Digital Marketing & advertisingKBS SHOP
 
Digital Marketing Services like SEO, SMM, SEM
Digital Marketing Services like SEO, SMM, SEMDigital Marketing Services like SEO, SMM, SEM
Digital Marketing Services like SEO, SMM, SEMNazal Digital
 
Converting with Comedy: Research Parallels for CRO
Converting with Comedy: Research Parallels for CROConverting with Comedy: Research Parallels for CRO
Converting with Comedy: Research Parallels for CROVWO
 
Marketing Team of 1, A Framework To Win!
Marketing Team of 1, A Framework To Win!Marketing Team of 1, A Framework To Win!
Marketing Team of 1, A Framework To Win!Joseph Skibbie
 
Dhanuka Agritech Limited - Sales and Marketing Intern
Dhanuka Agritech Limited - Sales and Marketing InternDhanuka Agritech Limited - Sales and Marketing Intern
Dhanuka Agritech Limited - Sales and Marketing Internrisabhpandeyconnect
 
The 2024 Next Gen Attention Study - www.livewire.group
The 2024 Next Gen Attention Study - www.livewire.groupThe 2024 Next Gen Attention Study - www.livewire.group
The 2024 Next Gen Attention Study - www.livewire.groupLivewire
 

Recently uploaded (20)

TAM AdEx-A Pixelated view into Digital Advertising Trends for Y 2023.pdf
TAM AdEx-A Pixelated view into Digital Advertising Trends for Y 2023.pdfTAM AdEx-A Pixelated view into Digital Advertising Trends for Y 2023.pdf
TAM AdEx-A Pixelated view into Digital Advertising Trends for Y 2023.pdf
 
The best Crypto Marketing Strategies pdf
The best Crypto Marketing Strategies pdfThe best Crypto Marketing Strategies pdf
The best Crypto Marketing Strategies pdf
 
Product Demo: HubSpot's Coolest AI Tools for B2B Tech Companies
Product Demo: HubSpot's Coolest AI Tools for B2B Tech CompaniesProduct Demo: HubSpot's Coolest AI Tools for B2B Tech Companies
Product Demo: HubSpot's Coolest AI Tools for B2B Tech Companies
 
SVETLANA YONCHEVA Evolution of digital marketing.pdf
SVETLANA YONCHEVA Evolution of digital marketing.pdfSVETLANA YONCHEVA Evolution of digital marketing.pdf
SVETLANA YONCHEVA Evolution of digital marketing.pdf
 
Cricket Playbook for Growth Marketers: Adjust x Glance report
Cricket Playbook for Growth Marketers: Adjust x Glance reportCricket Playbook for Growth Marketers: Adjust x Glance report
Cricket Playbook for Growth Marketers: Adjust x Glance report
 
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...
What's Happening with Your Microsoft Advertising's Search Campaigns? - Sophie...
 
Harnessing Social Media for Marketing Growth
Harnessing Social Media for Marketing GrowthHarnessing Social Media for Marketing Growth
Harnessing Social Media for Marketing Growth
 
Digital Marketing Analytics: Driving Hotel Success (2016 May report)
Digital Marketing Analytics: Driving Hotel Success (2016 May report)Digital Marketing Analytics: Driving Hotel Success (2016 May report)
Digital Marketing Analytics: Driving Hotel Success (2016 May report)
 
SEO Trends in 2024: What You Need to Know to Succeed
SEO Trends in 2024: What You Need to Know to SucceedSEO Trends in 2024: What You Need to Know to Succeed
SEO Trends in 2024: What You Need to Know to Succeed
 
The Creative Marketing campaigns of WeRoad
The Creative Marketing campaigns of WeRoadThe Creative Marketing campaigns of WeRoad
The Creative Marketing campaigns of WeRoad
 
A_B Testing Personalized Meditation Recommendations.pdf
A_B Testing Personalized Meditation Recommendations.pdfA_B Testing Personalized Meditation Recommendations.pdf
A_B Testing Personalized Meditation Recommendations.pdf
 
Ice Cream Brand Harmony Study - TINT Emotional Profiling Research
Ice Cream Brand Harmony Study - TINT Emotional Profiling ResearchIce Cream Brand Harmony Study - TINT Emotional Profiling Research
Ice Cream Brand Harmony Study - TINT Emotional Profiling Research
 
Top 15 Emerging Technologies for the Modern World
Top 15 Emerging Technologies for the Modern WorldTop 15 Emerging Technologies for the Modern World
Top 15 Emerging Technologies for the Modern World
 
A navigation of two creative processes Study
A navigation of two creative processes StudyA navigation of two creative processes Study
A navigation of two creative processes Study
 
scope in Digital Marketing & advertising
scope in Digital Marketing & advertisingscope in Digital Marketing & advertising
scope in Digital Marketing & advertising
 
Digital Marketing Services like SEO, SMM, SEM
Digital Marketing Services like SEO, SMM, SEMDigital Marketing Services like SEO, SMM, SEM
Digital Marketing Services like SEO, SMM, SEM
 
Converting with Comedy: Research Parallels for CRO
Converting with Comedy: Research Parallels for CROConverting with Comedy: Research Parallels for CRO
Converting with Comedy: Research Parallels for CRO
 
Marketing Team of 1, A Framework To Win!
Marketing Team of 1, A Framework To Win!Marketing Team of 1, A Framework To Win!
Marketing Team of 1, A Framework To Win!
 
Dhanuka Agritech Limited - Sales and Marketing Intern
Dhanuka Agritech Limited - Sales and Marketing InternDhanuka Agritech Limited - Sales and Marketing Intern
Dhanuka Agritech Limited - Sales and Marketing Intern
 
The 2024 Next Gen Attention Study - www.livewire.group
The 2024 Next Gen Attention Study - www.livewire.groupThe 2024 Next Gen Attention Study - www.livewire.group
The 2024 Next Gen Attention Study - www.livewire.group
 

Social CRM - Socializing Customer Relations