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Broadcast Your
Business - Adding
 YouTube to Your
Marketing Strategy

   Hall Web Services




         www.hallme.com
Who We Are
                                   Hall Web Services
                                   www.hallme.com

                                   • 10+ Years in Business
                                   @Hall_Web

Amanda O'Brien                           Kyle Pouliot
Inbound Marketing Manager                Inbound Marketing Specialist
amanda@hallme.com                        kyle@hallme.com
@amanda_pants                            @kyyuulle

Jonas Levasseur                          Fred Greenhalgh
Vice President Hall Web Services         Internet Marketing Manager
Video Production Manager                 fred@hallme.com
jonas@hallme.com                         @finalrune




                                                 www.hallme.com
Who You Are
•   Small Business Owners
•   Start-ups
•   Entrepreneurs
•   Marketing Professionals
•   Social Networking experts and/or novices
•   Professional videographers/photographers
•   I won an Oscar!




                                          www.hallme.com
What you know

•   Watch Videos
•   Share Videos
•   Time waster
•   Social Media




                                   www.hallme.com
What you may not know
Poll of 400 senior marketing and media executives, 67% identified online
video as a primary focus of their 2009 digital marketing campaigns

4th most visited site on the Internet (above MSN and Live.com)

13 hours of video uploading to YouTube every MINUTE*

100,000 YouTube Videos viewed per day*

Last month (July 2009) YouTube had its biggest month EVER
85.1 million U.S. visitors




  http://www.btobonline.com/apps/pbcs.dll/article?AID=/20090106/FREE/901069995/1078/newsletter011



                                                                           www.hallme.com
What we are going to talk about
•     Social Media and WHY
•     Research Buying and the marketing power shift
•     You Tube basics – how to, tools, making a channel etc.
•     Setting objectives and measurable goals
•     Content and sharing that content
•     Viral Videos
•     Non-viral videos
•     Measuring
•     Case studies
        “Don't focus on understanding how to use the
    individual tools, focus on understanding WHY people
      are using the tools.” - Mack Collier Viral garden




                                                          www.hallme.com
Time to Re-think Your Marketing Strategy!

    Old/Outbound Marketing       New/Inbound Marketing

•    TV Radio Ads            •    Social Media
•    Print Ads               •    SEO/SEM
•    Direct Mail             •    Blogging
•    Telemarketing           •    Online Videos


      An Interruption               An Interaction




                                          www.hallme.com
Benefits of Social Networking
•   Corporate Transparency
•   Build Trust with Customers
•   Generate Inbound Links
•   Reputation Management
•   Promote your blog and website
•   Inexpensive
•   Build relationships before purchasing point
•   Be a part of the zillions of conversations that are already going on
•   Extend your events, seminars, webcasts, conventions
•   Public relations, customer service, thought leader, sales leads etc.




                                                            www.hallme.com
Research Buying
•   People are looking BEFORE they buy
•   Give them something to find
•   Corporate transparency



•   Customers preview products and SELLERS – About Us
•   Each experience changes users perspectives and
    expectations




                                         www.hallme.com
Research Buying and video

•   Corporate Transparency
•   Personalized Buying
•   Lowering Risk




       People do business with PEOPLE!



                                www.hallme.com
How Social Media Got Started
•   Internet Commerce
•   Product Reviews
•   Validation
•   Why stop there
      – News
     –   Events
     –   Services




                         www.hallme.com
Shift in Power
•   Buyer has more power than the seller
•   We value the opinion of others when we buy
•   Ability to converse with hundreds before a purchase
•   Find what I want – Validate the Purchase – Buy it
•   Used to put content out to networks. Now the
    networks are the content producers
•   Conversation vs. Presentation




                                           www.hallme.com
"Technology is shifting the power away from the editors, the
publishers, the establishment, the media elite. Now it's the people who
are in control".
                                                         Rupert Murdoch
                                      Chairman and CEO, News Corp.
                   #2 of Fortunes 25 most powerful people in business




                                               www.hallme.com
Users vs. Viewers
More Internet Users than TV household subscribers




   114.2 million                                                    156.7 million


      Source: Nielsen Online http://www.clickz.com/3633357
      http://blog.nielsen.com/nielsenwire/tag/total-us-television-viewers/


                                                                             www.hallme.com
You Tube Basics
•   Be professional (quality)
•   Stay focused – short and sweet (you do have 10 minutes)
•   Make is useful
•   Inexpensive
•   Simple distribution
•   Appeals to visual learners
•   Focus on the first 10 seconds (capture)
•   Be yourself



         Photo credit: http://www.flickr.com/photos/54939367@N00/2223058951/


                                                                         www.hallme.com
Getting started
                    Setting objectives
•    Where are you now?
•    What do you want to achieve? And by when?
•    How does this fit in with your business?
•    Who is your audience and what do they want to hear?
•    What measurement tools are you going to use?
•    What is your strategy? And company policies?
•    What works for you is different
•    What are you going to measure?
•    Check back and start over

“Hope is not a strategy” - Marta Kagan   Social Media Evangelist | Online Marketing Pro




                                                          www.hallme.com
Measurable Goals
Popularity:

•    Views – more views = more search
•    Subscribers
•    Channel Views




                                        www.hallme.com
Measurable Goals
Engaging:

•    Comments
•    Favorites
•    Reviews
•    Embeds
•    Link Backs
•    Social Media Posting
•    Landing pages




                                   www.hallme.com
YouTube Insights
•   Free tool
•   How often videos are viewed in different
    geographic regions
•   How popular they are relative to all
    videos in that market over a given period
    of time
•   How long it takes for a video to become
    popular
•   What happens to video views as
    popularity peaks




                                                www.hallme.com
Content Possibilities
•   Improve customer service
•   Reduce ad spend? HUGE example Evian Water
•   Brand recognition
•   Put a face to your brand




                                      www.hallme.com
Content Ideas
•   Presentations
•   Training videos
•   Help
•   Marketing
•   Events
•   Interviews with experts (pssst... you are an expert too)
•   Contests
•   Video Blog
•   Testimonials
•   Shy? Screen recordings



                                              www.hallme.com
Let's Start Filming




Photo credit: http://www.flickr.com/photos/pmtorrone/6208920/sizes/l/

                                                                        www.hallme.com
Tools you need
•   Ideas
•   Creativity
•   Video camera? Flip Cam? Web cam?
•   External microphone jack
•   Microphone?
•   Editing software?
•   Tripod? Great if one person
•   Screen recording? Camtasia




                                       www.hallme.com
Staying Organized
•   Outline or Script
•   Know your shots
•   Keep it timely




       Photo credit: http://www.flickr.com/photos/australian-war-memorial/3527157206/

                                                                                 www.hallme.com
Lighting
•   2 x 3 times normal light
•   Household or halogen lamps
•   Light both sides of your subject
•   Don't shoot infront of a window
•   Take it outside (watch your noise)
•   Outside – stand in shade point light toward subject




       Photo credit: http://www.flickr.com/photos/29629687@N08/3772083840/

                                                                             www.hallme.com
Sound
•   Microphone on camera
•   External microphone
•   Dub over
•   Tape sounds before and after recording for bandaids
•   More important than video?
•   Watch echo – empty rooms, tile
•   Talk to Fred




                                           www.hallme.com
Editing Programs
•    Free
    – Mac – iMovie
    – Windows – Movie Maker
•    Pay (cheap)                        More footage = more editing
    – Corel Video Studio                   = means more time!

    – Nero                           Rule of thumb – one hour of editing
                                     per one minute of produced content
•    Pay (more)
    – Adobe Premiere Video Editing
    – Apple Final Cut Pro




                                              www.hallme.com
Video Formats
•    Windows format for the web
    – .WMV
•    Apple format for iTunes and the web
    – .MOV
•    Apple format for iTunes, iPods, iPhones
    – .MV4
•    Flash – use for web posting, 99% compatibility
•    Upload to YouTube, Blip.tv, Vimeo and they format




                                            www.hallme.com
Uploading a video
•     Webcam




    Video blog, announcement, contest, personal profile for About Us section




                                                        www.hallme.com
Uploading a video




              www.hallme.com
Copyright Infringement
     Notification




                 www.hallme.com
SEO for your videos
•    Video title
    – Informational – to be found
    – Viral – to be clicked on
•    Video description
    – Add a link
•    Keywords
•    Tagging
    – Not public
    – What videos show up near your video




                                            www.hallme.com
Owning Your Search Terms
            With Video
•    Find search term
•    Know how your customers are searching
•    Great for
    – How to's
    – Answer questions
    – Product demos




                                             www.hallme.com
Annotations
•    Add annotations
    – Note
    – Spotlight
    – Speech bubble
•    Great for tutorials
•    Closed captions




                                   www.hallme.com
Making a channel – why not?




                   www.hallme.com
Creating a channel
•   Sign up
•   Username - branding
•   Key word dense description
•   Website
•   Keywords
•   Location
•   Education, Interests etc. etc. etc




                                         www.hallme.com
Have a channel? Upgrade now
•    www.youtube.com/my_profile
•    Upgrade my channel
•    Setting, Themes and colors, modules
•    Background image - 256k




                                           www.hallme.com
Playlists
•   Quick list of videos you want to save
•   Play back to back
•   Setup to play on profile
•   Public or private
•   Separate by content and categories
•   Great for company video resource library




                                               www.hallme.com
Embedding into your site




                  www.hallme.com
Rating and commenting
•   Must be registered user
•   Links back to your channel
•   Lets people know what users like
•   Active member of community
•   Delete




                                       www.hallme.com
Sharing your content
•   Twitter
•   Facebook
•   Digg
•   Post to blog




                            www.hallme.com
Going Viral
•   What does going viral mean to you?
•   Content, content, content
•   Fresh, daring, exciting, funny
•   Get it out to industry influencers
•   Make it share-able
•   Track progress – respond quickly




                                         www.hallme.com
World Wide Rave
•       No one cares about your products but you
•       No coercion required
•       Lose control
•       Put down roots
•       Create triggers that urge people to share
•       Point the world to your virtual doorstep


    “You can create a World Wide Rave too – Just create something valuable, that
    people want to share and make it easy for them to do so.” - David Meerman Scott




                                                             www.hallme.com
Benefits of Non-Viral
•   A picture is worth a thousand words
•   Give your company a voice
•   The views keep coming
•   Good for company culture




                                          www.hallme.com
Texas Instruments
                       Thank an Engineer
    Develops analog, digital signal processing, RF and DLP® semiconductor technologies that help
    customers deliver consumer and industrial electronics products
    Objective: “Our objectives were to show design engineers that TI “gets” them and that we
    appreciate their role in bringing today’s innovations to all of us. We also hoped to build brand
    loyalty.” - Amber Pizano TI


•      March Campaign Results
      – 151,000 Video Views
      – 25,000 Further action/landing page
      – Average time on site 4:21




                                                                         www.hallme.com
Promotion
•    Social Media sites – spread the word
    – Use a URL shortener to measure
•    Encourage ratings
•    Ask friends and coworkers
•    Website
•    Blog
•    Respond to comments




                                            www.hallme.com
Paid promotion
•   Search listings
•   Right side ads
•   In video ads
•   Home page listing




                            www.hallme.com
Blip.tv
•   Stats a little detailed
•   Supports almost all video formats
•   No size limitation
•   Videos backed up
•   Custom thumbnails
•   Download options
•   Don't have to login or be user to leave comments
•   Video descriptions in rich text
•   Maintains video quality (you tube compress 320x240)




                                           www.hallme.com
Vimeo
•   High quality video - HD
•   Community versus users – like Flickr
•   Non-commercial use only
•   More family oriented
•   Easier to upload and use




                                           www.hallme.com
Tube Mogul
•   Free
•   Deploys to popular video sites
•   Metrics
•   Track competitor videos




                                     www.hallme.com
Don't
•   Sell, Sell, Sell
•   Forget your audience
•   Try to be somebody else
•   Get lost in the tools
•   Take too long (short and sweet)
•   Forget to have a plan
•   Take yourself too seriously
•   Think of YouTube as a magic bullet




                                         www.hallme.com
Recap
•   People are researching before they buy
•   The internet is social and more engaging
•   Have a plan
•   Measurable Goals
•   Decide what's important
•   Analyze the outcome
•   Pick the right tools for you
•   Lighting, Sound, Editing
•   Make it about you




                                               www.hallme.com
Get Started!
World Wide Rave: http://www.worldwiderave.com/

YouTube Help: http://www.google.com/support/youtube/

YouTube blog: http://youtube-global.blogspot.com/


• SEO Vision Blog - http://www.hallme.com/blog
• Webinars – http://www.hallme.com/webinars
• Call us! 1-877-425-5932 (HALL-WEB)
• amanda@hallme.com




                                                 www.hallme.com
Q&A
                                   Hall Web Services
                                   www.hallme.com

                                   • 10+ Years in Business
                                   @Hall_Web

Amanda O'Brien                           Kyle Pouliot
Inbound Marketing Manager                Inbound Marketing Specialist
amanda@hallme.com                        kyle@hallme.com
@amanda_pants                            @kyyuulle

Jonas Levasseur                          Fred Greenhalgh
Vice President Hall Web Services         Internet Marketing Manager
Video Production Manager                 fred@hallme.com
jonas@hallme.com                         @finalrune




                                                 www.hallme.com

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  • 1. Broadcast Your Business - Adding YouTube to Your Marketing Strategy Hall Web Services www.hallme.com
  • 2. Who We Are Hall Web Services www.hallme.com • 10+ Years in Business @Hall_Web Amanda O'Brien Kyle Pouliot Inbound Marketing Manager Inbound Marketing Specialist amanda@hallme.com kyle@hallme.com @amanda_pants @kyyuulle Jonas Levasseur Fred Greenhalgh Vice President Hall Web Services Internet Marketing Manager Video Production Manager fred@hallme.com jonas@hallme.com @finalrune www.hallme.com
  • 3. Who You Are • Small Business Owners • Start-ups • Entrepreneurs • Marketing Professionals • Social Networking experts and/or novices • Professional videographers/photographers • I won an Oscar! www.hallme.com
  • 4. What you know • Watch Videos • Share Videos • Time waster • Social Media www.hallme.com
  • 5. What you may not know Poll of 400 senior marketing and media executives, 67% identified online video as a primary focus of their 2009 digital marketing campaigns 4th most visited site on the Internet (above MSN and Live.com) 13 hours of video uploading to YouTube every MINUTE* 100,000 YouTube Videos viewed per day* Last month (July 2009) YouTube had its biggest month EVER 85.1 million U.S. visitors http://www.btobonline.com/apps/pbcs.dll/article?AID=/20090106/FREE/901069995/1078/newsletter011 www.hallme.com
  • 6. What we are going to talk about • Social Media and WHY • Research Buying and the marketing power shift • You Tube basics – how to, tools, making a channel etc. • Setting objectives and measurable goals • Content and sharing that content • Viral Videos • Non-viral videos • Measuring • Case studies “Don't focus on understanding how to use the individual tools, focus on understanding WHY people are using the tools.” - Mack Collier Viral garden www.hallme.com
  • 7. Time to Re-think Your Marketing Strategy! Old/Outbound Marketing New/Inbound Marketing • TV Radio Ads • Social Media • Print Ads • SEO/SEM • Direct Mail • Blogging • Telemarketing • Online Videos An Interruption An Interaction www.hallme.com
  • 8. Benefits of Social Networking • Corporate Transparency • Build Trust with Customers • Generate Inbound Links • Reputation Management • Promote your blog and website • Inexpensive • Build relationships before purchasing point • Be a part of the zillions of conversations that are already going on • Extend your events, seminars, webcasts, conventions • Public relations, customer service, thought leader, sales leads etc. www.hallme.com
  • 9. Research Buying • People are looking BEFORE they buy • Give them something to find • Corporate transparency • Customers preview products and SELLERS – About Us • Each experience changes users perspectives and expectations www.hallme.com
  • 10. Research Buying and video • Corporate Transparency • Personalized Buying • Lowering Risk People do business with PEOPLE! www.hallme.com
  • 11. How Social Media Got Started • Internet Commerce • Product Reviews • Validation • Why stop there – News – Events – Services www.hallme.com
  • 12. Shift in Power • Buyer has more power than the seller • We value the opinion of others when we buy • Ability to converse with hundreds before a purchase • Find what I want – Validate the Purchase – Buy it • Used to put content out to networks. Now the networks are the content producers • Conversation vs. Presentation www.hallme.com
  • 13. "Technology is shifting the power away from the editors, the publishers, the establishment, the media elite. Now it's the people who are in control". Rupert Murdoch Chairman and CEO, News Corp. #2 of Fortunes 25 most powerful people in business www.hallme.com
  • 14. Users vs. Viewers More Internet Users than TV household subscribers 114.2 million 156.7 million Source: Nielsen Online http://www.clickz.com/3633357 http://blog.nielsen.com/nielsenwire/tag/total-us-television-viewers/ www.hallme.com
  • 15. You Tube Basics • Be professional (quality) • Stay focused – short and sweet (you do have 10 minutes) • Make is useful • Inexpensive • Simple distribution • Appeals to visual learners • Focus on the first 10 seconds (capture) • Be yourself Photo credit: http://www.flickr.com/photos/54939367@N00/2223058951/ www.hallme.com
  • 16. Getting started Setting objectives • Where are you now? • What do you want to achieve? And by when? • How does this fit in with your business? • Who is your audience and what do they want to hear? • What measurement tools are you going to use? • What is your strategy? And company policies? • What works for you is different • What are you going to measure? • Check back and start over “Hope is not a strategy” - Marta Kagan Social Media Evangelist | Online Marketing Pro www.hallme.com
  • 17. Measurable Goals Popularity: • Views – more views = more search • Subscribers • Channel Views www.hallme.com
  • 18. Measurable Goals Engaging: • Comments • Favorites • Reviews • Embeds • Link Backs • Social Media Posting • Landing pages www.hallme.com
  • 19. YouTube Insights • Free tool • How often videos are viewed in different geographic regions • How popular they are relative to all videos in that market over a given period of time • How long it takes for a video to become popular • What happens to video views as popularity peaks www.hallme.com
  • 20. Content Possibilities • Improve customer service • Reduce ad spend? HUGE example Evian Water • Brand recognition • Put a face to your brand www.hallme.com
  • 21. Content Ideas • Presentations • Training videos • Help • Marketing • Events • Interviews with experts (pssst... you are an expert too) • Contests • Video Blog • Testimonials • Shy? Screen recordings www.hallme.com
  • 22. Let's Start Filming Photo credit: http://www.flickr.com/photos/pmtorrone/6208920/sizes/l/ www.hallme.com
  • 23. Tools you need • Ideas • Creativity • Video camera? Flip Cam? Web cam? • External microphone jack • Microphone? • Editing software? • Tripod? Great if one person • Screen recording? Camtasia www.hallme.com
  • 24. Staying Organized • Outline or Script • Know your shots • Keep it timely Photo credit: http://www.flickr.com/photos/australian-war-memorial/3527157206/ www.hallme.com
  • 25. Lighting • 2 x 3 times normal light • Household or halogen lamps • Light both sides of your subject • Don't shoot infront of a window • Take it outside (watch your noise) • Outside – stand in shade point light toward subject Photo credit: http://www.flickr.com/photos/29629687@N08/3772083840/ www.hallme.com
  • 26. Sound • Microphone on camera • External microphone • Dub over • Tape sounds before and after recording for bandaids • More important than video? • Watch echo – empty rooms, tile • Talk to Fred www.hallme.com
  • 27. Editing Programs • Free – Mac – iMovie – Windows – Movie Maker • Pay (cheap) More footage = more editing – Corel Video Studio = means more time! – Nero Rule of thumb – one hour of editing per one minute of produced content • Pay (more) – Adobe Premiere Video Editing – Apple Final Cut Pro www.hallme.com
  • 28. Video Formats • Windows format for the web – .WMV • Apple format for iTunes and the web – .MOV • Apple format for iTunes, iPods, iPhones – .MV4 • Flash – use for web posting, 99% compatibility • Upload to YouTube, Blip.tv, Vimeo and they format www.hallme.com
  • 29. Uploading a video • Webcam Video blog, announcement, contest, personal profile for About Us section www.hallme.com
  • 30. Uploading a video www.hallme.com
  • 31. Copyright Infringement Notification www.hallme.com
  • 32. SEO for your videos • Video title – Informational – to be found – Viral – to be clicked on • Video description – Add a link • Keywords • Tagging – Not public – What videos show up near your video www.hallme.com
  • 33. Owning Your Search Terms With Video • Find search term • Know how your customers are searching • Great for – How to's – Answer questions – Product demos www.hallme.com
  • 34. Annotations • Add annotations – Note – Spotlight – Speech bubble • Great for tutorials • Closed captions www.hallme.com
  • 35. Making a channel – why not? www.hallme.com
  • 36. Creating a channel • Sign up • Username - branding • Key word dense description • Website • Keywords • Location • Education, Interests etc. etc. etc www.hallme.com
  • 37. Have a channel? Upgrade now • www.youtube.com/my_profile • Upgrade my channel • Setting, Themes and colors, modules • Background image - 256k www.hallme.com
  • 38. Playlists • Quick list of videos you want to save • Play back to back • Setup to play on profile • Public or private • Separate by content and categories • Great for company video resource library www.hallme.com
  • 39. Embedding into your site www.hallme.com
  • 40. Rating and commenting • Must be registered user • Links back to your channel • Lets people know what users like • Active member of community • Delete www.hallme.com
  • 41. Sharing your content • Twitter • Facebook • Digg • Post to blog www.hallme.com
  • 42. Going Viral • What does going viral mean to you? • Content, content, content • Fresh, daring, exciting, funny • Get it out to industry influencers • Make it share-able • Track progress – respond quickly www.hallme.com
  • 43. World Wide Rave • No one cares about your products but you • No coercion required • Lose control • Put down roots • Create triggers that urge people to share • Point the world to your virtual doorstep “You can create a World Wide Rave too – Just create something valuable, that people want to share and make it easy for them to do so.” - David Meerman Scott www.hallme.com
  • 44. Benefits of Non-Viral • A picture is worth a thousand words • Give your company a voice • The views keep coming • Good for company culture www.hallme.com
  • 45. Texas Instruments Thank an Engineer Develops analog, digital signal processing, RF and DLP® semiconductor technologies that help customers deliver consumer and industrial electronics products Objective: “Our objectives were to show design engineers that TI “gets” them and that we appreciate their role in bringing today’s innovations to all of us. We also hoped to build brand loyalty.” - Amber Pizano TI • March Campaign Results – 151,000 Video Views – 25,000 Further action/landing page – Average time on site 4:21 www.hallme.com
  • 46. Promotion • Social Media sites – spread the word – Use a URL shortener to measure • Encourage ratings • Ask friends and coworkers • Website • Blog • Respond to comments www.hallme.com
  • 47. Paid promotion • Search listings • Right side ads • In video ads • Home page listing www.hallme.com
  • 48. Blip.tv • Stats a little detailed • Supports almost all video formats • No size limitation • Videos backed up • Custom thumbnails • Download options • Don't have to login or be user to leave comments • Video descriptions in rich text • Maintains video quality (you tube compress 320x240) www.hallme.com
  • 49. Vimeo • High quality video - HD • Community versus users – like Flickr • Non-commercial use only • More family oriented • Easier to upload and use www.hallme.com
  • 50. Tube Mogul • Free • Deploys to popular video sites • Metrics • Track competitor videos www.hallme.com
  • 51. Don't • Sell, Sell, Sell • Forget your audience • Try to be somebody else • Get lost in the tools • Take too long (short and sweet) • Forget to have a plan • Take yourself too seriously • Think of YouTube as a magic bullet www.hallme.com
  • 52. Recap • People are researching before they buy • The internet is social and more engaging • Have a plan • Measurable Goals • Decide what's important • Analyze the outcome • Pick the right tools for you • Lighting, Sound, Editing • Make it about you www.hallme.com
  • 53. Get Started! World Wide Rave: http://www.worldwiderave.com/ YouTube Help: http://www.google.com/support/youtube/ YouTube blog: http://youtube-global.blogspot.com/ • SEO Vision Blog - http://www.hallme.com/blog • Webinars – http://www.hallme.com/webinars • Call us! 1-877-425-5932 (HALL-WEB) • amanda@hallme.com www.hallme.com
  • 54. Q&A Hall Web Services www.hallme.com • 10+ Years in Business @Hall_Web Amanda O'Brien Kyle Pouliot Inbound Marketing Manager Inbound Marketing Specialist amanda@hallme.com kyle@hallme.com @amanda_pants @kyyuulle Jonas Levasseur Fred Greenhalgh Vice President Hall Web Services Internet Marketing Manager Video Production Manager fred@hallme.com jonas@hallme.com @finalrune www.hallme.com