Best Practices Enterprise Search
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My presentation at Enterprise Search Summit and KMWorld in Washington DC October 17, 2012
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Best Practices Enterprise Search
- 1. Best Practices for Enterprise Search Kurt Kragh Sørensen IntraTeam A/S www.IntraTeam.com
- 2. Kurt Kragh Sørensen • Worked with intranets since 2000 and search since 2009 • Facilitated Community of Practice groups since 2002 • Benchmarked intranets since 2005 • @KurtKragh www.IntraTeam.com
- 3. About IntraTeam • 260 members of our 25 communities of practice in Denmark and Sweden – Primarily focused on intranet, search and SharePoint • 2,300+ profiles on our online community www.IntraTeam.com • Community about optimizing the intranet and the digital workplace • @IntraTeam 5,000+ followers • IntraTeam Event Copenhagen www.IntraTeam.com
- 4. Who are you? www.IntraTeam.com
- 6. Who has too much content? www.IntraTeam.com
- 8. photo ©www.IntraTeam.com 2007 by Tomasz Sienicki
- 9. IT and top management will rather buy hard- and software than spend manpower on fixing search! www.IntraTeam.com
- 10. Freshness Intranet Content Quality 300000 2008 250000 2007 200000 2006 2005 150000 2004 2003 100000 Temporary Archive 50000 50% 0 2003 2004 2005 2006 2007 2008 www.IntraTeam.com
- 11. Freshness intranet Content Quality Positive feedback from editors and publishers!!!! 300000 250000 200000 150000 2008 100000 2007 TemporaryArchive 50000 0 2007 2008 www.IntraTeam.com
- 14. Developed by Lars Fastrup http://www.fastrup.net www.IntraTeam.com
- 15. Site Quality Score Explained 100% - Site contains no inactive documents outside the archive 50% - Half the documents outside the archive have not been opened or edited within the last 6 months. 0% - No documents outside the archive have been used within the last 6 months Developed by Lars Fastrup http://www.fastrup.net www.IntraTeam.com
- 16. Active documents Quality score 100 % Not updated for Not accessed for 6 months 6 months Archived All documents created by the user Historical documents Developed by Lars Fastrup http://www.fastrup.net www.IntraTeam.com
- 17. 17 www.IntraTeam.com
- 18. Archived Documents are Grey 18 www.IntraTeam.com Developed by Lars Fastrup http://www.fastrup.n
- 19. Default settings www.IntraTeam.com
- 20. 22 december 2011 COWIportal 20 www.IntraTeam.com
- 23. Thanks to Ed Dale, Ernst & Young www.IntraTeam.com
- 24. RESULTS FROM THE FINDWISE ENTERPRISE SEARCH AND FINDABILITY SURVEY SIGN-UP & DOWNLOAD REPORT www.IntraTeam.com
- 25. ? www.IntraTeam.com
- 26. Thank you for your patience @IntraTeam @KurtKragh Kurt@IntraTeam.dk www.IntraTeam.com
Editor's Notes
- Examples:100% In doc lib: 4 active + 0 inactive documents (All documents in doc lib are active)50% In doc lib: 2 active + 2 inactive documents (Half of documents in doc lib are inactive)0% In doc lib: 5 inactive + 0 active documents (All documents in doc lib are inactive)
- Smiley – visualisering af kvalitetsniveau (samt en reminder til ’ejeren’ om at huske kvalitet) . Venlig politibetjent.Rettigheder, hvem kan arkivere hvad? Følger den gængse rettighedsstruktur:Alle der har contribute eller højere adgang til et dokument kan arkivere det.
- The archiveddocumentsareonly flagged