Basic guidelines for Mobility and Digital Transformation leaders to build truly agile, scalable, secure and successful strategy with DronaHQ.Success criteria for Enterprise Mobility and key metrics for ROI.
2. About me
Co-Founder of DronaHQ - enterprise mobility since 2007
13+ years in mobility
100+ customers, 300,000+ users
Raised 2 rounds of funding
Operations in Mumbai, Bangalore, SFO, NYC
3. Index
Overview of Mobile ecosystem
Drivers of ROI of mobile investments
Challenges with mobility
Mitigating the hurdles
Case study
5. Business case for an enterprise
app
Hypothesis: x mins/hours of productivity gain realized when
app is used by a user
6. Metrics for ROI
Usage:
Downloads
Active users (MAU/DAU)
Usage of apps in minutes/hours
Functional
# of Transactions per user
# of transactions at organization level
7. Challenges to deliver ROI to
management
USAGE is the #1 hurdle to ROI in mobilty
App discovery is a major challenge
Gartner says – app fatigue leads to users not downloading single function apps
App loyalty remains a challenge
Too many Single function apps to download
Users choose which apps might be extremely necessary for them to have
Most of the other apps never see the light of the day on users device
9. Problems with long tail effect
Too many apps with small set of users
Higher cost of maintenance per user per app
Lower ROI due to less users/usage/# of transactions
Decision to sunset apps becomes difficult
15. Introduce new apps subtly
UNIFIED INBOX HELPS
SOFTLY INTRODUCE
YOUR NEW APP
16. Summarizing
Move all single function apps into one single app
All notifications in one app
Emails, One drive, etc – in the same app
SSO
17. App 1 App 2 3 4 n
Monolithic Apps v/s Micro service based Apps
App 1 App 2 App n MDM
Mobile OS Mobile OS
Unified container
App Management + App Runtime
App 2
CHANGES
18. Things to consider while designing
ONE app
Architecture of app: Monolith vs Micro service Architecture
Micro Service architecture gives scalability
Sandboxed space for all single functions
Ability to deploy/upgrade single function apps on your ONE APP
Agile & distributed development
Design
Keep It Simple
Searchable
Scalable
19. Case study: Lead ITeS Org.
Prior 2016: Mobility Infrastructure
MADP/MBS platform: IBM Worklight
Built 75+ apps
EMM: Airwatch from Vmware
Issues:
User: upgrading apps, pain of downloading apps for small functional apps, Too
many apps
Business: painful task of marketing every app, user acuisition cost too high
Application team: maintaining apps, devops, app store management,
replicating features like inbox across apps
20. Solution: DronaHQ
Organisation deployed DronaHQ as a unified endpoint client app
Implementation strategy
Phase 1: secured existing 75 apps investments by porting them on DronaHQ &
launched to all users. Timeline: <3months
Phase 2: Launched o365 suite on DronaHQ
Phase 3: Launched critical apps like claims
Deployment strategy
Phase 1: Rolled it out on Airwatch
Phase 2: Hardened DronaHQ to roll it out on public app store for users who
opted out of enrolling their devices
21. DHQ SECURE EMAIL
DHQ STUDIO
DHQ UNIFIED ACCESS APP
DHQ CORE
DHQ READY APPS
API gateway
Agentless secure email
Drag-Drop app builder
Unified end-point app to access all apps at once place across different platforms
All Enterprise controls baked into a core for developers to use
List of vertical specific and generic ready apps that can be connected to systems
DHQ CONTENT LOCKER Give access of content securely to users
Expose your APIs securely over internet
22. Post1 year of implementation…
CIO OFFICE GOT A MANAGEMENT BUY IN FOR MOBILE FIRST STRATEGY
FOR ALL ENTERPRISE IT FUNCTION.