What is Employee Engagement?
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Based on the NY Times bestseller, We: How to Increase Performance and Profits Through Full Engagement. This presentation defines what employee engagement is, and what it's not.
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What is Employee Engagement?
- 1. What is Employee Engagement? Tweet This for Monthly Book Drawing: I’m learning about Employee Engagement from @Kruse www.KevinKruse.com kevin@KevinKruse.com
- 2. Kevin Kruse • Co-author NY Times bestseller, We: How to Increase Performance and Profits Through Full Engagement • Serial entrepreneur • Winner “Best Place to Work” in PA Award www.KevinKruse.com kevin@KevinKruse.com
- 3. “What is employee engagement, anyway?” www.KevinKruse.com kevin@KevinKruse.com
- 4. HAPPY SATISFIED www.KevinKruse.com kevin@KevinKruse.com
- 5. Employee engagement = Emotional commitment to organization’s goals. www.KevinKruse.com kevin@KevinKruse.com
- 6. “Engaged employees care more, perform better, and stay longer.” Engagement Discretionary Effort www.KevinKruse.com kevin@KevinKruse.com
- 7. How do we measure engagement? Note: Assessment methodology from Kenexa. www.KevinKruse.com kevin@KevinKruse.com
- 8. “Culture trumps strategy.” “Culture is everything.” -Lou Gerstner, IBM www.KevinKruse.com kevin@KevinKruse.com
- 9. Job satisfaction and engagement is at an ALL-TIME LOW Now, what can we do about it? www.KevinKruse.com kevin@KevinKruse.com
- 10. Want a free chapter? www.WeTheBook.com Kevin’s Blog on Business Excellence www.KevinKruse.com LinkedIn: http://www.linkedin.com/in/kevinkruse67 Twitter: @Kruse Bestseller Facebook: http://www.facebook.com/KruseAuthor www.KevinKruse.com kevin@KevinKruse.com
Editor's Notes
- [If no introduction, do my own introduction]If you want slides…
- Let’s get really clear on our terms up front. Engaged doesn’t mean Happy. We all know that one guy back in the office, he’s always humming a tune, and chatting everyone up at the copy machine, and self-appointed leader of the lunch brigade, and we look at him and we hate him. Don’t you have any work to do?
- Let’s get really clear on our terms up front. Engaged doesn’t mean Happy. We all know that one guy back in the office, he’s always humming a tune, and chatting everyone up at the copy machine, and self-appointed leader of the lunch brigade, and we look at him and we hate him. Don’t you have any work to do?
- There are different definitions of engagement out there and different ways to measure it. I use Kenexa’s approach which is a measurement of 4 things…