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Affiliate Marketing Council
Assembly meeting
26th July 2012


                              3 December 2012
Agenda

Programme of activities
    2012
    Looking forward to 2013
Affiliate Advertiser Survey
Legislation and standards
Performance Marketing Industry study
2013 Steering Group
Notes from A4u
AOB
Programme
 Programme




IAB: www.iabuk.net
AMC Council 2012 activity framework -
          updated
                             Q1                         Q2                             Q3                           Q4
              J         F         M       A         M           J       J          A          S        O        N         D

Regulation                                                           ePrivacy Guidance / advice / status updates…
                  Consumer
/                                                    Consumer 
                  Transparency
Standards                                              site
                                                                              EU Data Protection Proposals …
                  Framework
/ Practice                                                           Updated 
                  Product     FAQs / WIKI                            BP docs
                   feed 
                  guides                      Voucher Code of               Voucher Code of                            Affiliate 
                                                 Conduct                       Conduct                                payments

Research /                                                                                        Advertiser survey / A4U
events / 
training                                                                                                    A4UExpo
                      PwC             Performance Marketing Industry Study

                                                                                                           Innovation Forum
Mktg /                                        Website / blog integration with new IAB website
Comms 
                                                                    Case study development…
                             PR framework
                  Whitepapers new & updated
Industry roadshow            PMI study base, case studies, network presentations. Pop-ups at lunchtime?
                             Target agencies / newspapers / brand owners – 3 in year???
Customer journeys            Work with Sky to understand work – extend to generic piece?

Deal shopping and rise of    1.   Survey
performance brands           2.   Article/s focus… strong PR story (membership development)
Advertiser m/ship            Pursue brand / retailer members (via panel / director dinners)

Advertiser survey            3rd in the series – September?

PMI study                    2013 update on figures - November

Affiliate Marketing 101      Training workshop aimed at Brands / Agencies

EU Data Protection Review    1.   Introduction to Affiliate Marketing
response/s                   2.   MEP / MP: representation
                             3.   Updated ePrivacy guidance
Mobile: call for developer   Develop position to call for greater Affiliate / eCommerce focus in mobile /
focus                        app development. Working group: Maureen McDonagh / Gillian makepeace
Council membership           Running campaign to develop

ROI whitepaper               Making sense of the data

Ethical Merchant Charter     Revitalise and represent

Affiliate standards          Develop seminar event?

Collaboration                1.   Cross industry, eg: IMRG, Retail Consortium??
                             2.   Cross-industry consumer data initiative
Ethical Publisher Charter    Balance with Merchants
News
 News




IAB: www.iabuk.net
Affiliates take higher proportion of online marketing spend;
commission payments continue to rise; significant increase
in affiliate programmes




                     IAB / A4u 
                     Affiliate 
                     Advertiser 
                     Survey 2012
IAB: www.iabuk.net
Affiliate’s increased share of marketing investment is clear
                 indication of the channel’s strengthening role within the
                 marketing mix
   Qn: What % of your overall online marketing spend is attributed to affiliate marketing?
    Qn: What % of your overall online marketing spend is attributed to affiliate marketing?




    Programmes investing less than 10% of                                                 Programmes investing more than
    their marketing budget in the affiliate                                               31% of their marketing budget in
    channel decreased by:                                                                 the affiliate channel rose by:




               18%
    Advertisers investing less than 10% of their
                                                                                        45%
                                                                     Advertisers investing more than 31% of their
    marketing budget in the affiliate channel fell from              marketing budget in the affiliate channel rose
    51% (2011) to 42% (2012)                                         from 11% (2011) to 16% (2012)



                                                                        NOTE: Online marketing spend defined as media spend within paid search, online display,
                                                                        email marketing, lead generation, social media channels and content marketing.
Source: IAB A4U Affiliate Marketing Survey, October 2012
Advertisers making monthly commission payments
                 of over £31K significantly increased
   Qn: What is your average monthly affiliate commission payment?
    Qn: What is your average monthly affiliate commission payment?

    •   (Commission payments over £31K show a 21% uplift from 2011 to 2012)
    •   Advertisers paying out more than £100K per month in payments increased by 16%



                                                  34% 41%




Source: IAB A4U Affiliate Marketing Survey, October 2012
Affiliate channel’s growth in 2013 fuelled by increased marketing
                   investment in affiliate programmes: 72% say commission 
                   payments will continue to increase
   Qn: Do you forecast aarise or fall in affiliate commission payments during the next 12 months?
    Qn: Do you forecast rise or fall in affiliate commission payments during the next 12 months?




         Expect increased payments (72%)                                             Expect decreased payments (12%)




                                                                                     Expect payments to stay the same (17%)



     •     Significantly almost three quarters of respondents expect monthly
           commission payments to rise during 2013 
     •     81% of those expecting increased payments (see note), say
           they’re increasing investment in their affiliate programmes pointing
           to greater reliability of and confidence in the channel.
     •     Only 12% expect commission payments to decrease and 54% of
           those cite economic conditions for their prediction.
                                                                                  NOTE: base size of reasons for rise, fall and no
                                                                                  change inconsistent and so regard charts as
                                                                                  narrative indicators only.
Source: IAB A4U Affiliate Marketing Survey, October 2012
Coverage so far!




IAB: www.iabuk.net
Coverage so far!
Coverage so far!
Legislation & Standards
 Legislation & Standards




IAB: www.iabuk.net
Focus and Headlines

• EU Privacy – 6 months on
• EU Data Protection Proposal- update
• Wider regulatory and enforcement climate (ASA,
 OFT, ICO)
EU Privacy

• ICO feedback on ePrivacy compliance (Nov 2012)
  •   Responses from 68 companies written to in May

  •   No company specifics yet but overall:

       •   88% say they were fully compliant or working towards compliance
       •   Visual Reviews by ICO indicate
EU Privacy

• “Between 25 May and 6 September 2012 we received
  388 complaints about 207 websites. (3,646 complaints
  about unwanted marketing communications in September
  alone)”




• 86 further organisations written to in October 2012, more
  feedback expected in November
EU Privacy

• IAB Legislation Committee Focus 2013
  •   Update Transparency Framework
  •   Update Performance Marketing Consumer Portal
  •   Support process of gaining cross industry body approach
  •   Identify opportunities to educate consumers – maybe talk to Which?
  •   Encourage communication within the Affiliate/Performance industry (e.g.
      Developing Publisher Best Practice Charter?)


• KEY MESSAGE: Monitor feedback, reassess
 approach to compliance and make changes where
 necessary. Be transparent, open and visible with site
 users/ consumers.
EU Data Protection proposals


ey Issues

otential threat to online is extensive
   •   Scope of personal data is more extensive
   •   Non-opted in “profiling” could be an issue regardless of ability to identify
       users
   •   Explicit consent is more far reaching and less “catch all”




he legislative process
   •   Proposals still being discussed at National & EU levels including:
        •  UK Ministry of Justice
        •  MEPs & European Council of Ministers Assessments
        •  Timescales – after 2014 (some sources state introduction as 2016-
EU Data Protection proposals


obbying & Promoting Counter Arguments & Alternatives


CO and UK Government are arguing that proposed changes
would be damaging, not beneficial, to the UK economy

eneral consensus that the proposals need reworking
      •   IAB has responded in detail to Ministry of Justice “Call for Evidence”
      •   Commercial impact argument put forward
      •   Various, better informed amendments suggested
      •   MEPs and relevant ministers lobbied


AB Performance Marketing Industry study and case studies in
pipeline and will provide substance to the counter argument
IAB: www.iabuk.net
ocus on and evidencing ability to self regulate (committee focus
General Regulatory and enforcement climate

• Greater focus on consumer trust and transparency….
• ASA to extend remit to handling OBR complaints.
      •   Adchoices icon and associated self regulation playing key part
• OFT focus on comparison websites calling for greater
  transparency
• Both of above extend into territory of privacy and therefore
  tracking/cookies


• What does all of this mean?
      •   Ideally, a greater recognition of self regulation and less need for prescribed, blunt EU
          legislation
• Take away point:
      •   Focus on transparency, appropriate and proportionate controls for handling consumer
          privacy
      •   Monitor development of EU Data Protection proposals

IAB: www.iabuk.net
Best Practice & Legislation
Reminder of work completed and available to everyone:
   •   Voucher Code, Code of Conduct
   •   Voucher Code Enforcement Procedure
   •   Ethical Merchant Charter
   •   Mobile Marketing: Best Practice Guide
   •   Conducting Affiliate Audits: Best Practice Guide
   •   Product Feed Best Practice Guide
   •   Product Feed Best Practice Guide: Mobile
   •   Product Feed Best Practice Guide: Travel
   •   Product Feed Best Practice Guide: Retail
   •   Downloadable Software Applications, Code of Conduct
   •   Retargeting, remarketing and behavioural advertising in affiliate marketing




        IAB: www.iabuk.net
Best Practice & Legislation
Plan to merge two committees: ‘Legislation & Standards Committee’
   • Composition to be agreed in January 2013
   • Based on previous attendance and IAB membership
   • Chair to be agreed

Best Practice projects underway or suggested for 2013
   •   Payments guide: close to completion
   •   Ethical Publisher Charter to mirror Ethical Merchant Charter
   •   Code of Conduct for Mobile, evolving best practice guidance
   •   Forge closer links with the Performance Marketing Association (US)




        IAB: www.iabuk.net
Performance Marketing Industry
 Performance Marketing Industry
 study
 study




IAB: www.iabuk.net
Performance Marketing Industry study
• Biggest project of type undertaken by IAB
• Measures economic value of the Performance
    Marketing industry
•   Revenues, ecommerce / retail contributions
• Profiles the market
•   The long tail… retailers, SME businesses, entrepreneurs, economic
    stimulator
• Identifies growth trends
• Produces independent document supporting industry
  initiatives – eg government lobbying – and individual
  business needs – eg financing…
• Updatable - annual
Ground-breaking PMI study update

• PwC presenting initial findings to the
  working group Tuesday 4th December
• Full report for publication and launch 3 rd
  week January
• Presentation to AMC Assembly: Thursday
  24th January 2013



IAB: www.iabuk.net
Current contributors to the PMI study

                               Total raised to date:




      Your 
                               £58K
     logo?                     Total needed:




                               £32K
Steering Group in 2013
 Steering Group in 2013




IAB: www.iabuk.net
Council structure


                                Monthly meetings
            Chair
         IAB Industry
         Programmes
                          Steering Group
                                                          n

        IAB Resources                       Working Groups
             Regulation                                Legislation
              Research                                & Standards
               Training                             Research task
                Events
                  …etc
                            Assembly                 Training task
                                                                …
                                        Qurterly 
                                       meetings
iabuk.net/contact
2012 contribution
    Company              Steering        LegCom          PMI        Other
                          Group
 Affiliate Window 10                 5            Plan + fund   Best Practice |
                                                                Consumer site |
                                                                PR | Social
 Affilinet           8               4            Fund          Social

 Commission          9               4            Plan +fund    Social
 Junction
 Criteo              6

 Debenhams           6                            Fund          Payments

 LastMinute          3               1

 LBi                 8                            Fund          Social |
                                                                Payments
 Mindshare           8                            Fund          Case studies

 Nectar
IAB: www.iabuk.net
                     6               3            Plan + fund   Consumer site
2012 Contribution
  Company            Steering        LegCom          PMI         Other
                      Group
NonStop         6                                           Social
Consulting
Ogilvy          7                             Plan

OMG             8                5            Fund          Innovation |
                                                            Social
Rakuten         6                3            Fund          Ad Survey |
Linkshare                                                   Social
RedLetterDays   7                             Plan + fund

Savoo           9                             Fund          Innovation |
                                                            Payments |
                                                            Blog
TradeDoubler    10               5            Fund          PR | Social

Vouchercodes.   7                3            Fund          Ethical Publ
co.uk
Webgains        5                             Fund
2013 invitation
• 20 seats
• Member of the IAB
• Strong record of commitment in 2012
• Expected to contribute to council work
• Must attend or send nominee
• Submit nomination to clare@iabuk.net by Friday 14th
  December
• 2013 Steering Group announced 24th January 2013



IAB: www.iabuk.net
Notes from A4u
 Notes from A4u




IAB: www.iabuk.net
7th May 2013, Grosvenor House Hotel, London



  ENTRIES NOW OPEN
 New Categories for 2013

  - Best Brand Engagement Campaign
  - Most Incremental Performance Marketing Campaign
  - Best Agency-led Performance Marketing Campaign
  - Grand Prix Award
  - Best Account Manager at an Agency or Network
(Publisher's Choice)

 Full Category List: http://bit.ly/rMdrNV
2013 Event Dates
                   - 12 / 13 March
2013, NYC


                   - 7th May 2013,
London



                        - 2 / 3 July,
Amsterdam (TBA)
Date of next meeting

 Thursday 24th January, 4.00pm, IAB Offices




IAB: www.iabuk.net

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November 2012 IAB AMC

  • 1. Affiliate Marketing Council Assembly meeting 26th July 2012 3 December 2012
  • 2. Agenda Programme of activities 2012 Looking forward to 2013 Affiliate Advertiser Survey Legislation and standards Performance Marketing Industry study 2013 Steering Group Notes from A4u AOB
  • 4. AMC Council 2012 activity framework - updated   Q1 Q2 Q3 Q4 J F M A M J J A S O N D Regulation  ePrivacy Guidance / advice / status updates… Consumer /  Consumer  Transparency Standards  site EU Data Protection Proposals … Framework / Practice Updated  Product  FAQs / WIKI BP docs   feed  guides Voucher Code of Voucher Code of Affiliate  Conduct Conduct payments Research /  Advertiser survey / A4U events /  training A4UExpo PwC Performance Marketing Industry Study   Innovation Forum Mktg /  Website / blog integration with new IAB website Comms  Case study development…   PR framework   Whitepapers new & updated
  • 5. Industry roadshow PMI study base, case studies, network presentations. Pop-ups at lunchtime? Target agencies / newspapers / brand owners – 3 in year??? Customer journeys Work with Sky to understand work – extend to generic piece? Deal shopping and rise of 1. Survey performance brands 2. Article/s focus… strong PR story (membership development) Advertiser m/ship Pursue brand / retailer members (via panel / director dinners) Advertiser survey 3rd in the series – September? PMI study 2013 update on figures - November Affiliate Marketing 101 Training workshop aimed at Brands / Agencies EU Data Protection Review 1. Introduction to Affiliate Marketing response/s 2. MEP / MP: representation 3. Updated ePrivacy guidance Mobile: call for developer Develop position to call for greater Affiliate / eCommerce focus in mobile / focus app development. Working group: Maureen McDonagh / Gillian makepeace Council membership Running campaign to develop ROI whitepaper Making sense of the data Ethical Merchant Charter Revitalise and represent Affiliate standards Develop seminar event? Collaboration 1. Cross industry, eg: IMRG, Retail Consortium?? 2. Cross-industry consumer data initiative Ethical Publisher Charter Balance with Merchants
  • 7. Affiliates take higher proportion of online marketing spend; commission payments continue to rise; significant increase in affiliate programmes IAB / A4u  Affiliate  Advertiser  Survey 2012 IAB: www.iabuk.net
  • 8. Affiliate’s increased share of marketing investment is clear indication of the channel’s strengthening role within the marketing mix Qn: What % of your overall online marketing spend is attributed to affiliate marketing? Qn: What % of your overall online marketing spend is attributed to affiliate marketing? Programmes investing less than 10% of Programmes investing more than their marketing budget in the affiliate 31% of their marketing budget in channel decreased by: the affiliate channel rose by: 18% Advertisers investing less than 10% of their 45% Advertisers investing more than 31% of their marketing budget in the affiliate channel fell from marketing budget in the affiliate channel rose 51% (2011) to 42% (2012) from 11% (2011) to 16% (2012) NOTE: Online marketing spend defined as media spend within paid search, online display, email marketing, lead generation, social media channels and content marketing. Source: IAB A4U Affiliate Marketing Survey, October 2012
  • 9. Advertisers making monthly commission payments of over £31K significantly increased Qn: What is your average monthly affiliate commission payment? Qn: What is your average monthly affiliate commission payment? • (Commission payments over £31K show a 21% uplift from 2011 to 2012) • Advertisers paying out more than £100K per month in payments increased by 16% 34% 41% Source: IAB A4U Affiliate Marketing Survey, October 2012
  • 10. Affiliate channel’s growth in 2013 fuelled by increased marketing investment in affiliate programmes: 72% say commission  payments will continue to increase Qn: Do you forecast aarise or fall in affiliate commission payments during the next 12 months? Qn: Do you forecast rise or fall in affiliate commission payments during the next 12 months? Expect increased payments (72%) Expect decreased payments (12%) Expect payments to stay the same (17%) • Significantly almost three quarters of respondents expect monthly commission payments to rise during 2013  • 81% of those expecting increased payments (see note), say they’re increasing investment in their affiliate programmes pointing to greater reliability of and confidence in the channel. • Only 12% expect commission payments to decrease and 54% of those cite economic conditions for their prediction. NOTE: base size of reasons for rise, fall and no change inconsistent and so regard charts as narrative indicators only. Source: IAB A4U Affiliate Marketing Survey, October 2012
  • 11. Coverage so far! IAB: www.iabuk.net
  • 14. Legislation & Standards Legislation & Standards IAB: www.iabuk.net
  • 15. Focus and Headlines • EU Privacy – 6 months on • EU Data Protection Proposal- update • Wider regulatory and enforcement climate (ASA, OFT, ICO)
  • 16. EU Privacy • ICO feedback on ePrivacy compliance (Nov 2012) • Responses from 68 companies written to in May • No company specifics yet but overall: • 88% say they were fully compliant or working towards compliance • Visual Reviews by ICO indicate
  • 17. EU Privacy • “Between 25 May and 6 September 2012 we received 388 complaints about 207 websites. (3,646 complaints about unwanted marketing communications in September alone)” • 86 further organisations written to in October 2012, more feedback expected in November
  • 18. EU Privacy • IAB Legislation Committee Focus 2013 • Update Transparency Framework • Update Performance Marketing Consumer Portal • Support process of gaining cross industry body approach • Identify opportunities to educate consumers – maybe talk to Which? • Encourage communication within the Affiliate/Performance industry (e.g. Developing Publisher Best Practice Charter?) • KEY MESSAGE: Monitor feedback, reassess approach to compliance and make changes where necessary. Be transparent, open and visible with site users/ consumers.
  • 19. EU Data Protection proposals ey Issues otential threat to online is extensive • Scope of personal data is more extensive • Non-opted in “profiling” could be an issue regardless of ability to identify users • Explicit consent is more far reaching and less “catch all” he legislative process • Proposals still being discussed at National & EU levels including: • UK Ministry of Justice • MEPs & European Council of Ministers Assessments • Timescales – after 2014 (some sources state introduction as 2016-
  • 20. EU Data Protection proposals obbying & Promoting Counter Arguments & Alternatives CO and UK Government are arguing that proposed changes would be damaging, not beneficial, to the UK economy eneral consensus that the proposals need reworking • IAB has responded in detail to Ministry of Justice “Call for Evidence” • Commercial impact argument put forward • Various, better informed amendments suggested • MEPs and relevant ministers lobbied AB Performance Marketing Industry study and case studies in pipeline and will provide substance to the counter argument IAB: www.iabuk.net ocus on and evidencing ability to self regulate (committee focus
  • 21. General Regulatory and enforcement climate • Greater focus on consumer trust and transparency…. • ASA to extend remit to handling OBR complaints. • Adchoices icon and associated self regulation playing key part • OFT focus on comparison websites calling for greater transparency • Both of above extend into territory of privacy and therefore tracking/cookies • What does all of this mean? • Ideally, a greater recognition of self regulation and less need for prescribed, blunt EU legislation • Take away point: • Focus on transparency, appropriate and proportionate controls for handling consumer privacy • Monitor development of EU Data Protection proposals IAB: www.iabuk.net
  • 22. Best Practice & Legislation Reminder of work completed and available to everyone: • Voucher Code, Code of Conduct • Voucher Code Enforcement Procedure • Ethical Merchant Charter • Mobile Marketing: Best Practice Guide • Conducting Affiliate Audits: Best Practice Guide • Product Feed Best Practice Guide • Product Feed Best Practice Guide: Mobile • Product Feed Best Practice Guide: Travel • Product Feed Best Practice Guide: Retail • Downloadable Software Applications, Code of Conduct • Retargeting, remarketing and behavioural advertising in affiliate marketing IAB: www.iabuk.net
  • 23. Best Practice & Legislation Plan to merge two committees: ‘Legislation & Standards Committee’ • Composition to be agreed in January 2013 • Based on previous attendance and IAB membership • Chair to be agreed Best Practice projects underway or suggested for 2013 • Payments guide: close to completion • Ethical Publisher Charter to mirror Ethical Merchant Charter • Code of Conduct for Mobile, evolving best practice guidance • Forge closer links with the Performance Marketing Association (US) IAB: www.iabuk.net
  • 24. Performance Marketing Industry Performance Marketing Industry study study IAB: www.iabuk.net
  • 25. Performance Marketing Industry study • Biggest project of type undertaken by IAB • Measures economic value of the Performance Marketing industry • Revenues, ecommerce / retail contributions • Profiles the market • The long tail… retailers, SME businesses, entrepreneurs, economic stimulator • Identifies growth trends • Produces independent document supporting industry initiatives – eg government lobbying – and individual business needs – eg financing… • Updatable - annual
  • 26. Ground-breaking PMI study update • PwC presenting initial findings to the working group Tuesday 4th December • Full report for publication and launch 3 rd week January • Presentation to AMC Assembly: Thursday 24th January 2013 IAB: www.iabuk.net
  • 27. Current contributors to the PMI study Total raised to date: Your  £58K logo? Total needed: £32K
  • 28. Steering Group in 2013 Steering Group in 2013 IAB: www.iabuk.net
  • 29. Council structure Monthly meetings Chair IAB Industry Programmes Steering Group n IAB Resources Working Groups Regulation Legislation Research & Standards Training Research task Events …etc Assembly Training task … Qurterly  meetings iabuk.net/contact
  • 30. 2012 contribution Company Steering  LegCom PMI Other Group Affiliate Window 10 5 Plan + fund Best Practice | Consumer site | PR | Social Affilinet 8 4 Fund Social Commission 9 4 Plan +fund Social Junction Criteo 6 Debenhams 6 Fund Payments LastMinute 3 1 LBi 8 Fund Social | Payments Mindshare 8 Fund Case studies Nectar IAB: www.iabuk.net 6 3 Plan + fund Consumer site
  • 31. 2012 Contribution Company Steering  LegCom PMI Other Group NonStop 6 Social Consulting Ogilvy 7 Plan OMG 8 5 Fund Innovation | Social Rakuten 6 3 Fund Ad Survey | Linkshare Social RedLetterDays 7 Plan + fund Savoo 9 Fund Innovation | Payments | Blog TradeDoubler 10 5 Fund PR | Social Vouchercodes. 7 3 Fund Ethical Publ co.uk Webgains 5 Fund
  • 32. 2013 invitation • 20 seats • Member of the IAB • Strong record of commitment in 2012 • Expected to contribute to council work • Must attend or send nominee • Submit nomination to clare@iabuk.net by Friday 14th December • 2013 Steering Group announced 24th January 2013 IAB: www.iabuk.net
  • 33. Notes from A4u Notes from A4u IAB: www.iabuk.net
  • 34. 7th May 2013, Grosvenor House Hotel, London ENTRIES NOW OPEN New Categories for 2013 - Best Brand Engagement Campaign - Most Incremental Performance Marketing Campaign - Best Agency-led Performance Marketing Campaign - Grand Prix Award - Best Account Manager at an Agency or Network (Publisher's Choice) Full Category List: http://bit.ly/rMdrNV
  • 35. 2013 Event Dates - 12 / 13 March 2013, NYC - 7th May 2013, London - 2 / 3 July, Amsterdam (TBA)
  • 36. Date of next meeting Thursday 24th January, 4.00pm, IAB Offices IAB: www.iabuk.net