Julien Viet is the eXo Platform Product Manager and a member of the JSR 286 Portlet 2.0 Expert Group. He founded JBoss Portal and eXo Platform, an open source project started in 2001 that includes products for portals, enterprise content management, collaboration, and knowledge management. This document outlines Julien Viet's presentation on why organizations use portals, an introduction to portlets including what Portlet 2.0 adds, and concludes with a question and answer section.