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March 21, 2013
Legal Marketing Association New York: Create Content That Matters




hugeinc.com
info@hugeinc.com
45 Main St. #220 Brooklyn, NY 11201
+1 718 625 4843
“   As a content strategist, I help
    organizations figure out how they
    can consistently create content that
    is meaningful to customers and
    builds the brand.
                                          ”
       John McCrory
       Director, Content Strategy, Huge



       @johnmccrory
       jmccrory@hugeinc.com
       linkedin.com/in/johnmccrory
Agenda:
 1. A changed landscape
2. Marketers as publishers
    3. Four principles of
   making great content
A changed
landscape.
How we get news has shifted.
Advertisers quickly noticed.
Our pitch calls ring at empty desks.
Journalism is an early warning
   system of how digital is
upending all media businesses.
We’re at the Millennial Cliff.
                     The Generations in 2015
                           In millions
100


 90


 80


 70


 60


 50


 40


 30


 20


 10


  0
      Baby Boomers     Gen X           Millennials   Gen Z
Change leaps ahead
when technological change
  works hand-in-hand with
generational social change.
Lawyers are going to get Yelped.
    Are you ready for that?
Lawyers are going to get Yelped.
    Are you ready for that?

   How are you going to take
     advantage of that?
Go direct:
Be a publisher.
Marketers as
publishers.
Four principles
of making great
content.
1.
Find a topic you can own.
A.
    Know your strengths.
What topics do you know best?
B.
    Know your audience.
 What do they need to know?
What are they looking for before
  they are looking for you?
Personas and scenarios.
C.
   Pick what you’ll win on.
What’s the competition doing
and what audience needs are
       not being met?
Opportunity
2.
Meet your audience on their
          terms.
A.
Go where your customers are.
 The audience chooses the
         channel.
B.
  “4 times in 4 different ways.”
Re-package and redistribute your
   content in multiple formats.
Create content in different sizes.

 Taste      Snack        Entrée      Full meal




 Search    Infographic   Blog post   Long-form
 listing                               Article
           Video clip     Video
 Tweet                                 eBook
C.
     Plan for portability.
Design your content for search
      and syndication.
Truncation happens.
How brief is brief?
•  For page titles and headings
   50 characters


•  Summaries and descriptions
   160 characters


•  Tweets are limited to
   140 characters


•  Allow space: don’t write up to the limit
3.
Start small and do it really well.
A.
Be the person I want to know.
Craft a consistent voice and
don’t try to be everything for
           everyone.
Guide content creators.

                                                                Tone of Voice
                                                                                                    Just Tell the Sto
                                                                                                                      ry




        Editorial Style
        Guide.
        Fourseasons.com
        Friday, Decemb
                         Redesign
                       er 17, 2010
                                                              Core Brand Va

                                                                 Warmth

                                                                Elegance
                                                                            lues
                                                                                                                  need




                                                                Quality


                                                             Added Digital
                                                                           Values
                                                               Dynamic

                                                               Modern

                                                               Unique
                                                                                                * Digital writing is like
                                                                                                   a good convers
                                                                                                                    ation...
                                                            Images and Tex
                                                                           t Go Hand in Ha
                                                                                           nd      with a very busy

                                                                                                   person.




                                                    11201
                                Floor, Brooklyn, NY
             45 Main Street, 2nd ugeinc.com
             718 625 4843—www.h


                                                                                                Friday, Decembe
                                                                                                                  r 17, 2010
                                                                                                                               Page 7
B.
Help your lawyers become better
      writers and speakers.
Improve communication skills.
•  Hire a writing or speaking coach.


•  Lawyers can earn CLE credits in webinars designed to
   improve their writing skills.


•  Provide media training.


•  Interview subjects instead of asking them to write, or pair
   them with a ghostwriter.
C.
Create a content calendar.
 Align your efforts to your
        channels.
Planning ahead cuts anxiety.
•  Make a spreadsheet with a column for each week for the next
   three months.

•  List each week’s events at the top of its column.

•  Make rows for each channel you use, and decide what you’ll
   create in each channel for each week.

•  Bonus points: color code your events by type or audience.

•  Near the end of the second month of a quarter, create the next
   quarter’s calendar.
4.
Have a point of view.
“When you write, you are finding
the never-before thought about.”
If you want your audience to give
    you time in their day, to pay
    attention and listen to you,
you gotta have something to say.
hugeinc.com
info@hugeinc.com
45 Main St. #220 Brooklyn, NY 11201
+1 718 625 4843
Huge.
About Huge.
We help transform brands
 and grow businesses.
Our approach.
Great user experiences are what drive
business performance and marketing.
AdAge A-List for 2012
Top ten agencies as ranked by AdAge, across all marketing disciplines.


 Social media agency of the year
                2011 and 2012 by OMMA / MediaPost.


          Most innovative agency
      for 2012 by Digiday and One of Five for 2011 by Mashable.
Clients.

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Legal Marketing Association New York, March 2013

  • 1. March 21, 2013 Legal Marketing Association New York: Create Content That Matters hugeinc.com info@hugeinc.com 45 Main St. #220 Brooklyn, NY 11201 +1 718 625 4843
  • 2. As a content strategist, I help organizations figure out how they can consistently create content that is meaningful to customers and builds the brand. ” John McCrory Director, Content Strategy, Huge @johnmccrory jmccrory@hugeinc.com linkedin.com/in/johnmccrory
  • 3. Agenda: 1. A changed landscape 2. Marketers as publishers 3. Four principles of making great content
  • 5. How we get news has shifted.
  • 7. Our pitch calls ring at empty desks.
  • 8. Journalism is an early warning system of how digital is upending all media businesses.
  • 9. We’re at the Millennial Cliff. The Generations in 2015 In millions 100 90 80 70 60 50 40 30 20 10 0 Baby Boomers Gen X Millennials Gen Z
  • 10.
  • 11. Change leaps ahead when technological change works hand-in-hand with generational social change.
  • 12. Lawyers are going to get Yelped. Are you ready for that?
  • 13. Lawyers are going to get Yelped. Are you ready for that? How are you going to take advantage of that?
  • 14. Go direct: Be a publisher.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Four principles of making great content.
  • 21. 1. Find a topic you can own.
  • 22. A. Know your strengths. What topics do you know best?
  • 23. B. Know your audience. What do they need to know? What are they looking for before they are looking for you?
  • 25. C. Pick what you’ll win on. What’s the competition doing and what audience needs are not being met?
  • 27. 2. Meet your audience on their terms.
  • 28. A. Go where your customers are. The audience chooses the channel.
  • 29.
  • 30. B. “4 times in 4 different ways.” Re-package and redistribute your content in multiple formats.
  • 31. Create content in different sizes. Taste Snack Entrée Full meal Search Infographic Blog post Long-form listing Article Video clip Video Tweet eBook
  • 32. C. Plan for portability. Design your content for search and syndication.
  • 34. How brief is brief? •  For page titles and headings 50 characters •  Summaries and descriptions 160 characters •  Tweets are limited to 140 characters •  Allow space: don’t write up to the limit
  • 35. 3. Start small and do it really well.
  • 36. A. Be the person I want to know. Craft a consistent voice and don’t try to be everything for everyone.
  • 37. Guide content creators. Tone of Voice Just Tell the Sto ry Editorial Style Guide. Fourseasons.com Friday, Decemb Redesign er 17, 2010 Core Brand Va Warmth Elegance lues need Quality Added Digital Values Dynamic Modern Unique * Digital writing is like a good convers ation... Images and Tex t Go Hand in Ha nd with a very busy person. 11201 Floor, Brooklyn, NY 45 Main Street, 2nd ugeinc.com 718 625 4843—www.h Friday, Decembe r 17, 2010 Page 7
  • 38. B. Help your lawyers become better writers and speakers.
  • 39. Improve communication skills. •  Hire a writing or speaking coach. •  Lawyers can earn CLE credits in webinars designed to improve their writing skills. •  Provide media training. •  Interview subjects instead of asking them to write, or pair them with a ghostwriter.
  • 40. C. Create a content calendar. Align your efforts to your channels.
  • 41.
  • 42. Planning ahead cuts anxiety. •  Make a spreadsheet with a column for each week for the next three months. •  List each week’s events at the top of its column. •  Make rows for each channel you use, and decide what you’ll create in each channel for each week. •  Bonus points: color code your events by type or audience. •  Near the end of the second month of a quarter, create the next quarter’s calendar.
  • 43. 4. Have a point of view.
  • 44. “When you write, you are finding the never-before thought about.”
  • 45. If you want your audience to give you time in their day, to pay attention and listen to you, you gotta have something to say.
  • 46. hugeinc.com info@hugeinc.com 45 Main St. #220 Brooklyn, NY 11201 +1 718 625 4843
  • 47. Huge.
  • 48. About Huge. We help transform brands and grow businesses.
  • 49. Our approach. Great user experiences are what drive business performance and marketing.
  • 50. AdAge A-List for 2012 Top ten agencies as ranked by AdAge, across all marketing disciplines. Social media agency of the year 2011 and 2012 by OMMA / MediaPost. Most innovative agency for 2012 by Digiday and One of Five for 2011 by Mashable.