Jua Kenya Travel

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QUOTATION FOR ELEVEN (11) DAYS TRANSPORT, FIVE NIGHTS
PAX: 4 (2 DOUBLES)
TOTAL QUOTE MINUS ENTRY FEES: 3,445 USD
1 ACCOMODATION
RATE PP NIGHTS TOTAL PP TOTAL COST
(4 PAX)
MARA CROCODILE /
ENCHORO WILDLIFE CAMP
(FB)
100 USD 3 300 USD 1,200 USD
SAVANA PARADISE (HB) 85 USD 2 170 USD 680 USD
TOTAL 1,880 USD
2 TRANSPORT
RATE PER DAY DAYS TOTAL
(11 DAYS)
TRANSPORT (VAN) + DRIVER
GUIDE (11 DAYS)
128.6 USD 11 1,415 USD
TOTAL 1,415 USD
3 PARK ENTRY RATES
RATE PPPD (12
HRS)
DAYS TOTAL PP TOTAL
(4 PAX)
MASAI MARA N. PARK 80USD 3 240 USD 960 USD
CHYULU HILLS N. PARK 22 USD 2 44 USD 176 USD
AMBOSELI N PARK 60 USD 1 60 USD 240 USD
TOTAL 1,136 USD
4 FACILITATION/ SERVICE CHARGE
RATE DAYS TOTAL
TOUR FACILITATION COST 150 USD ONE-OFF TOTAL 150 USD
Egerton→ Masai Mara→ Hells Gate→Amboseli→Chyulu
Hills→Diani→Kisite (Mpunguti Marine Park)→ Mombasa
ITINERARY

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THE PACKAGE INCLUSIONS
1. Meals and accommodation at (on Full board for 3 nights and half board for 2 nights)
2. Transport for 11 days
3. Driver Guide for 11 days
THE PACKAGE EXCLUSIONS
1. Tips / Gratuity for waiters, chefs etc.
2. Extras
a. Alcohol (beer, wine, spirits)
b. Laundry or spa
c. Boat hires
d. Fee for local guide
3. Conservancy fee if facility in Amboseli or Naivasha is within a private conservancy.
NOTE:
The client shall be expected to make full payment in advance and early enough for apt
arrangements and reservations to be assured.
o LIPA NA M-PESA; Paybill 4040521 Account No, Your Name – Jua Kenya Travel
Ltd or
o Payment can be made via bank transfer or Diamond Trust Bank Paybill (516600)
Account No. 0610641206001 – SWIFT Code: DTKEKENA
Note: Amboseli Park Rates:60 USD pppd; Guiding fee: From Ksh.2,000 per day.
Other facilities available:
o Mara Giraffe Hill Camp- Rate: 90 USD (Facility Not highly recommended)
o Enchoro Wildlife Camp- Rate: 100 USD
Park Entry Fee in Masai Mara is valid for 12 hours, down from previous 24 hours; Entry fee
for Amboseli and Chyulu Hills is valid for 24 hours.
We look forward to offering you a remarkable treat!

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TERMS AND CONDITIONS
The terms & conditions below are general in nature. When you make a booking, the terms & conditions in effect at that
time for your package govern your purchase, and a copy of these terms should be attached to your booking receipt email.
• Bookings and Prices
• Payments, Refunds & Credits
• Changes
• Cancellations
• Included Services
• Trip Operation
• Participation
• Passports, Visas & Entry Requirements
• Your Information & Privacy
• Miscellanea
To help us provide you with the very best services at the lowest possible prices and avoid confusion and
misunderstandings, we ask that you read the Terms & Conditions (the "Terms") below carefully. By booking, registering
for, making a payment towards, or participating in a tour or other travel product or service with Jua Kenya Travel Ltd,
("we," or "us"), you agree to the Terms that apply to that package in effect at the time of your booking. These Terms
represent a legally binding contract.
Bookings & Prices
By making travel bookings on our website or with one of our agents, or otherwise purchasing any travel services offered
by Jua Kenya, you warrant that 1) you are at least 18 years of age and have the legal authority to create a binding legal
obligation; 2) you accept and agree to all the Terms presented herein; and 3) all information supplied by you for the
purposes of that booking is true, accurate, current, and complete to the best of your knowledge.
BOOKING ON BEHALF OF OTHERS: If you make a booking for anyone other than yourself, you are considered the
designated contact person for those other travelers. You represent and warrant that you are legally authorized to act on
their behalf; that you have obtained all required consents; and that you will inform them of these Terms and warrant that
they accept and agree to them. You are also responsible for making all payments due for your booking; notifying us if any
changes or cancellations are required; and keeping the other travelers informed of all information relevant to your trip.
REGISTRATION: After you complete your booking, we'll send you an email or WhatsApp message containing a link to a
secure traveler registration form. For most packages, you must complete this form within 5 days of booking. Let us know
if you are unable to complete it within this timeframe, or your booking may be subject to cancellation.
CONFIRMATION: After we receive your booking and deposit, we will confirm availability of all components and send you a
confirmation email within 1–2 business days. If any option or component you selected is not available, we will alert you
and give you the option to modify your booking or to cancel and receive a refund of your deposit.
From the time of your booking confirmation until your final payment; your price may only be changed if: 1) you
request Changes or Customizations to your booking; 2) new or increased government taxes or fees are implemented that
apply to your package or its components; 3) vendor costs applicable to your package or its components increase. Under
any of these circumstances, we will inform you how your package price will be affected.

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Once your booking is fully paid the package price will not change, unless: 1) you request Changes or Customizations to
your booking; 2) new or increased government taxes or fees are implemented that apply to your package or its
components. In either case, we will inform you how your package price will be affected.
SPECIAL MEAL REQUESTS OR DIETS: You may enter special meal requests or dietary restrictions for each traveler when
you complete your registration. We will relay your requests to the airlines and our partners in the destinations. Please
confirm meal requests with us before departure. We cannot guarantee that your requests will be honored, and some
requests or restrictions may be difficult to accommodate in some destinations.
PRICES: Advertised package prices are based on double occupancy rooms or cabins and the least expensive travel dates,
departure city, hotels, and other options available, and do not include Optional Excursions or other optional items, unless
otherwise noted. Your total price will vary based upon the dates, flights, hotels, seasons, and other options you select
when you book.
Advertised package prices may reflect an "Instant Savings" discount. On occasion, we may also offer price reductions, sale
discounts, coupon discounts, or other promotional discounts on certain packages, departures, or services. Such discounts
are valid for a limited time, only apply to new bookings, and may have other conditions or limitations. Existing bookings
for which a deposit has been received are not entitled to price reductions or discounts that were not valid at the time of
booking.
Prices and availability are subject to change until you make a booking, and that booking is confirmed. After that, your
package price will not change, with some exceptions listed above.
All advertised prices and costs are in USD currency, unless noted otherwise.
Payments, Refunds & Credits
Payments
DEPOSITS: A deposit of 80% of the total package cost, is to be paid via one of our accepted payment methods, and is
required to secure your Tour Booking, which will be applied toward the cost of your package. Deposits are generally
nonrefundable after we confirm your booking, unless we cancel your departure.
FINAL PAYMENT: If any balance is due after making your booking, you must pay this balance via one of our
accepted payment methods by your final payment due date (usually the start date). You may make as many payments as
you like in any amount until the due date. If you have not paid in full by your due date, your booking will be subject to a
$50 late fee. If you have not paid in full 24 hours after your due date. If you make payments in excess of your balance
due, you can choose to receive a refund of the excess amount or to convert it to a Travel Credit with no expiration date.
PAYMENT METHODS: We accept payments towards your deposit or balance due by the following methods:
1. Bank Transfer, Visa, MasterCard, Discover, and American Express: You can use one of these cards when booking
or making a payment via our website or with an agent by phone, or the bank.
2. PayPal account: You can use your PayPal account to make payments via our website only. You will be redirected
to the PayPal site and required to log into your account during the process.
We do not accept any other forms of payment. Payments must be made in U.S. currency, or a conversion fee may apply.
Changes
Changes & Customizations
CHANGING YOUR PACKAGE OR DEPARTURE: Requests to modify an existing booking to change your package or
to change your departure (to another scheduled departure date for the same package) are subject to availability

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of the new package or departure. Such changes are subject to fees, which will be added to your balance due.
When such requests are received on or before your final payment due date, the change fees schedule below
applies. When such requests are received after your final payment due date, they are considered cancellations
and are subject to cancellation fees, but any refund due to you after such fees may be applied as a credit towards
the new package or departure. In either case, and regardless of our booking policy, if the total price of the new
package or departure you select (including all selected options and any applicable fees payable to Jua Kenya)
is more than your previous total, you are responsible for paying the difference, which will be added to your
balance due. If the total price of the new package or departure you select is less than your previous total, we will
apply the difference as a credit to your balance due, or if you have already paid in full, refund you the difference.
CUSTOMIZATIONS: If you wish to arrange flights from other cities or otherwise modify or customize one of our packages,
please make your request when you book or contact us prior to booking. If you wish to make changes to an existing
booking, please contact us as soon as possible. We will let you know if your request is possible and the cost. After
your final payment due date, changes to your package are usually difficult and may involve significant additional cost.
Requests for significant changes to our packages, particularly those involving flights, including upgrading your flight
cabin, departing and/or returning to a different city, modifying your travel dates, adding, or changing destinations, or
combining two packages, are considered Customizations. We quote Customizations once you have made a booking and
paid a deposit. We will research the best options and send the quote, including a tentative flight schedule if relevant,
usually within 5 business days.
Quotes are valid for a limited time. Once you accept our quote, we will add the amount to your balance due. Some
customizations may require immediate payment while others will be payable by your final payment due date. Once a
Change or Customization has been quoted, accepted, and confirmed, it is generally subject to the same cancellation
policy that applies to your package.
EXTENDED STAYS: On some packages, you may be able to extend your stay by departing after and/or arriving before the
scheduled dates. We can arrange modified flight dates, extra hotel nights, and/or transfers, subject to availability and
other restrictions. See Changes & Customizations for more information.
CHANGE FEES: Most Changes and Customizations are subject to fees. When you request a change, we will advise you of
the applicable costs and fees or include them in your quote. The fee schedule below currently applies.
CHANGE FEES (per person)
Name changes $50 + Any airline fees*
Airline seat upgrades (e.g., business class) $0 + Difference in airfare*
Changes to departure/return airports $0 +
Any difference in airfare* plus any
extra costs for hotels, transfers, etc.
Early departures/late returns $100 +
Most other changes $150 +
Changes to your package or departure by your final
payment due date
$0 +
Any difference in price of your new
package or departure*
Changes to your package or departure by your final
payment due date not covered by our Carefree
Booking policy
$150 +
Any change (Name, Date etc.) to any package
after deposit and confirmation.
See cancellations
Changes to your package or departure after your final
payment due date
See cancellations
* Plus, the cost of new flights or airline change fees if flight tickets have already been issued.

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This fee schedule may change at any time, and your booking is subject to the schedule in effect at the time of booking. A
copy of the Terms and fee schedule that govern your booking should be attached to your booking receipt email.
NAME CHANGES: Due to government and airline requirements, you must provide us the names of all travelers, including
titles such as Jr. or Sr. and any multiple first, middle, or last names, exactly as they appear on each passport. These are
typically entered on our registration form. After you submit the registration form, any name changes (due to errors,
marriage, or other reasons) should be reported to us immediately. Such changes may be subject to a $50 per-change fee
by Jua Kenya Travel, plus any fees assessed by airlines or other vendors. Note that any errors that are not corrected prior
to travel could prevent you from boarding your flights or your entry to some countries and may require the purchase of
new airfare.
AIRLINE & OTHER VENDOR FEES: In addition to the change fees charged by Jua Kenya, Changes or Customizations may
also incur additional fares, fees or penalties from our vendors, particularly by our airline partners. When you request a
change, the quote we give you will include these charges. If your package includes flights or you have added flights to
your booking, note that once we issue flight tickets, those tickets are governed by airline policies and are generally
unchangeable and nonrefundable. Any change affecting your flights (including change of traveler names, airports,
departure date, or return date) requested after tickets are issued usually requires the payment of airline-imposed fees or
the purchase of new airfare, which will be added to your balance due.
Cancellations
Cancellations by You
If you elect to cancel your booking for any reason, you must notify us in writing. Cancellations are subject to fees which
vary by your date of booking, your date of cancellation, and by package; select a package for details. Cancellation fees
may change at any time, and your booking is subject to the schedule in effect at the time of booking. A copy of the Terms
and fee schedule that govern your booking should be attached to your booking receipt email.
When you cancel, we will refund all monies paid, minus:
• your deposit or the applicable cancellation fee, whichever is greater.
• the cost of any issued flight tickets if nonrefundable, or any cancellation fee assessed by the facility booked or
airline if refundable.
When you request cancellation, we will advise you of the total of these fees and your total refund, if any. In some cases,
as indicated in the fee schedule, some, or all of the cancellation fee we withhold may be applied as a Travel Credit, which
does not expire and can be used toward any future booking.
If you make a booking for two or more travelers, it is possible for one or more travelers on that booking to cancel while
allowing the remaining traveler(s) to continue. Cancellation fees will only be assessed on the cancelling travelers. If such a
change requires any double occupancy rooms or cabin to be converted to single occupancy, the remaining traveler(s) are
responsible for any applicable single occupancy rates, which will be added to their balance due. In some cases, it may be
possible for a new traveler to be added to a booking replacing another traveler. If so, a name change fee will apply, as
well as any applicable facility, airline & other vendor fees, particularly for any issued flight tickets.
Cancellations by Us
Most of our advertised packages require a minimum number of travelers to operate. We reserve the right to cancel or
reschedule any departure due to insufficient demand, unsafe conditions, events beyond our control, or any other reason.
If we cancel a departure, we will notify you prior to the final payment due date (unless the cancellation is due to an
unforeseen situation that arises after that) and offer alternate dates of travel or a full refund. We also reserve the right to
cancel a specific booking or remove a specific traveler prior to departure, at our own discretion, and refund all monies
paid to Jua Kenya.

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We are not responsible for any incidental expenses or consequential losses that you incur as a result of a cancelled
booking, including but not limited to loss of earnings, loss of enjoyment, or the cost of any connecting flights,
accommodations, airport transportation, visas, document fees, vaccinations, or other services you may purchase that are
dependent upon the operation of your trip. Where possible, we recommend that you wait until after your final payment
due date to purchase any such services.
Included Services
INCLUDED SERVICES: Varies by package; see the "included features" list on the package page.
NOT INCLUDED: For most of our packages, unless otherwise noted, the following items are not included in the advertised
package price:
 Excess baggage fees
 Advance seat reservations
 Entry visa fees
 Optional extensions & excursions
 Personal, baggage & travel insurance
 Gratuities
 Beverages
 Items not specifically mentioned in the itinerary or "included features" list.
 Any items of a personal nature
UNUSED SERVICES: Unused services cannot be refunded once the trip has begun. No refund can be made for absence by
travelers from any part of the itinerary.
RESERVATIONS & TICKET ISSUANCE: For most packages, we reserve flights after you book, and we issue tickets after we
receive your final payment. In some cases, we may need to issue tickets sooner. For Customizations involving flights, you
may choose to pay for those flights and have us issue tickets sooner to guarantee the price. However, flights generally
cannot be booked more than 330 days in the future, and prices quoted more than 330 days in the future may be subject
to change. After tickets are issued, they are subject to airline policies and are generally unchangeable and nonrefundable,
and any change affecting your flights usually either requires the purchase of new airfare or is subject to change fees.
AIRLINE POLICIES: When you purchase flights from us (as part of a package), we act only as a sales agent for the
applicable airline, and flights and fares are subject to the rules and policies of the airline. While we have contracts with
some airlines that provide us with special fares, cancellation policies, and ticket issuance requirements, in general, flights
that we furnish to you are subject to the same rules, policies, and fees that would apply if you purchased the flights
yourself. Should you have an issue with the airline, we will do our best to help, but we are not responsible for the airline's
policies or fees, or the service provided by them. The passage contract in use by the airlines concerned, when issued,
constitutes the sole contract between the airline and passengers.
FLIGHT SCHEDULES & CONNECTING FLIGHTS:
Airlines may change flight schedules at any time without prior notice, even after flights have been confirmed and ticketed.
We are neither responsible nor liable for any costs resulting from a change in airline schedules or missed connections
with the flights we provide. This includes but is not limited to fees or penalties incurred for airfare, international or
domestic, not provided by us; additional accommodations before, during, or after one of our packages; or any airport
transportation not purchased from us.
Accommodations
Our packages include carefully selected hotels, resorts, safari camps, lodges and/or cruise ships. Advertised prices are for
standard single, occupancy rooms or cabins. You can enter your preferred number of beds (one or two) per room or cabin
when you book, and we will do our best to honor your request. double or triple occupancy rooms or cabins may be

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available upon request. Special requests (bedding, smoking preference, etc.) are subject to availability and confirmation
by hotels, resorts, safari camps, lodges, or cruise line.
At least 14 days prior to departure, we will send you a detailed list of all accommodations on your package. Sometimes it
is necessary to change the hotels or cruise ship used on your package. In that event, we will make every effort to ensure
that substitutes meet or exceed the quality and location of the original.
While we do our best to select upscale accommodations, some hotels may not have air-conditioning, especially in remote
locations. In such cases, other types of climate control are generally available.
Optional Excursions
Any activity, transportation, meal, product, or service listed as optional and not expressly included in the itinerary or price
of a package is considered an Optional Excursion. In most cases, these Optional Excursions are offered by Third Party
Suppliers. Some may be purchased from us with your booking, while others must be selected and paid for in destination,
sometimes in local currency. We cannot guarantee availability of Optional Excursions, and for those paid for in
destination, we cannot guarantee the price. If an Optional Excursion you paid for with your booking is not available, we
will refund your payment for that excursion. We make no warranties and expressly deny any claims or liability whatsoever,
including loss of enjoyment, arising from participation in, or the lack of availability of, Optional Excursions or any
information provided by us or our representatives about these Optional Excursions.
Travel Insurance
We recommend you carry travel insurance or equivalent coverage.
Trip Operation
ITINERARIES: We make every effort to ensure our tours & packages run smoothly and according to the posted itineraries.
However, international travel is complex, and we reserve the right to modify our itineraries as we deem necessary to keep
everything running comfortably. Please refer to the latest version of your itinerary on our website prior to travel, which we
will also send you at least 14 days prior to departure. The planned itinerary is representative of the types of
accommodations, transport and activities planned, but the actual itinerary, including routes, schedules, amenities, modes
of transport, and other items, may still be subject to alteration or substitution without prior notice due to circumstances
on the ground or upon recommendation of our partners in destination. In these cases, we will make every effort to ensure
the changes result in an equivalent or better experience for our travelers.
In rare cases, due to circumstances beyond our control (see Force Majeure below), and for the safety, comfort, and
wellbeing of our guests, it may become necessary to make major changes to our itineraries, including omitting certain
destinations or segments of a tour, or even cancelling a departure entirely. Should this occur, we will inform you as soon
as reasonably possible. We will also make every effort to obtain refunds from our suppliers for the unused services, which
we will refund to you. However, it may not be possible to obtain refunds from all of our suppliers (especially for ticketed
flights), and we cannot guarantee a refund of your entire package price. See our Refund policy.
FORCE MAJEURE: Certain unexpected circumstances may arise, such as (but not limited to) weather events, pandemics,
quarantines, border closures, acts of governments or authorities, wars, hostilities, political uprisings or civil disturbances,
riots, strikes, terrorist activities or the threat of terrorist activities, criminal acts committed by third parties, defects of
vehicles or breakdown in equipment, or an Act of God, that are beyond anyone's control, which force a cancellation or
disruption of services. These circumstances are considered a force majeure. We will not be held responsible or liable in
any way for such events, including death, bodily injury, illness, damage, delay, or other losses caused by such events.
However, we will always strive to take care of our guests, in liaison with the local authorities, whenever such incidences
occur in the course of the trip.
THIRD PARTY SUPPLIERS: Jua Kenya plans with airlines, cruise lines, hotels and other accommodation providers, coach
companies, transfer operators, shore excursion operators, tour and local guides, activity providers, and other independent
parties ("Third Party Suppliers") to provide you with some or all of the components of your booking. Third Party Suppliers

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may also engage the services of local operators and sub-contractors. We take great care in selecting Third Party
Suppliers, but we do not supervise or control these suppliers and cannot be responsible for their acts or omissions.
The international carriage of passengers is subject to international conventions and treaties,
Participation
TOUR MANAGERS: On our escorted group tours, you'll be accompanied by a professional tour manager /driver guide, who
is an authority on the destination and is responsible for the safety and wellbeing of our travelers and for the smooth
operation of the tour. The decisions of the tour manager are final on all matters likely to affect the safety or wellbeing of
all travelers participating in the trip.
GROUP PARTICIPATION: On our group tours, you'll usually be traveling with a group of strangers, and this can sometimes
be challenging, especially in a foreign country. To avoid any discord within our groups and to provide our travelers with a
positive touring experience, we reserve the right to reject or remove any traveler whose behavior is determined to be
incompatible with the group. If you fail to comply with a decision made by our tour manager, behave in a way that is
judged to cause or likely to cause danger, distress, or material annoyance to others, interfere with the wellbeing or
mobility of the group, are deemed to be fractious to the group, at the sole discretion of Jua Kenya and/or our tour
managers and representatives, we may ask you to leave the tour. In this case, we will not refund any portion of the
package cost, and all expenses incurred by the termination of the touring program are your responsibility. We may also
elect not to carry you on any future trips.
AGE REQUIREMENTS: For most of our tours & packages, you must be 18 or older to make a booking. Travelers under 18
years at the time of travel are considered minors. Minors must be accompanied by an adult 21 years or older. One adult
may accompany up to two minors. Each adult accompanying one or more minors is jointly and individually responsible for
the behavior, wellbeing, supervision, and monitoring of such minors. If the consent of a parent, guardian, or any other
person is required by applicable law for any minor to travel, the accompanying adult is responsible for securing all
consents and documents and ensuring that they and the minor(s) meet all legal requirements to travel, to enter into and
depart from applicable countries and regions. We will not be responsible for any fees, damages, or losses that may result
from failure to secure necessary consents, permits, and approvals.
TRAVELERS WITH DISABILITIES OR DIFFICULTIES: Travelers requiring any type of special assistance must notify us of their
requirements at the time of booking. We will make reasonable attempts to accommodate such special needs and to notify
our partners of these requirements. However, we cannot guarantee that all disabilities or difficulties can be
accommodated, especially in remote locales.
Our itineraries often feature sightseeing and other activities which may involve strenuous activities such as hiking
moderate distances, walking up steps or over uneven surfaces, ascending to high elevations, or traveling in small boats.
In general, travel conditions in some destinations may be more difficult than what you are accustomed to. It is the
responsibility of all travelers to consider their abilities, consult with appropriate medical personnel, and determine if they
are in sufficient physical condition to comfortably undertake the requirements of each itinerary. If you are uncertain,
please contact us to discuss.
If during travel, our representatives become concerned that your physical health or mental condition may make it unsafe
for you to continue to participate in the planned itinerary, they may ask you to avoid certain activities. In extreme cases,
we or our representatives may ask you to leave the tour. In this case, we will make reasonable attempts to transport you
to the appropriate medical facility, airport, or other departure point, but otherwise, you will be responsible for all costs
incurred. In either case, there will be no refund of unused services. You grant us and our representatives permission to
discuss your situation, including your physical health or mental condition, and share any information we deem relevant
with any travel companion, family member, medical professional, designated emergency contact, or other person we
believe would be necessary or appropriate to deal with such concerns, at our sole discretion. Also see Emergency Medical
Treatment. We recommend you carry travel insurance.
ACCEPTANCE OF RISK: You acknowledge that travel, especially to foreign and remote destinations, may involve some risk
to your health and safety. The degree and nature of personal risk involved depends on the products or services booked

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and the location(s) in which a product or service operates. There may be a significant degree of personal risk involved in
participating in physical and/or high-risk activities (such as ziplining, snorkeling, or hot air balloon rides), carriage by
watercraft, or traveling to high altitudes, remote locations, or countries with developing infrastructure.
By booking with us, you acknowledge that you have considered the potential risks, dangers and challenges, and your
own personal capabilities and needs, and you assume responsibility for all such risks. You agree to take all prudent
measures in relation to your own safety while traveling, including but not limited to the proper use of safety devices
(including seatbelts, harnesses, flotation devices, and helmets) and obeying all posted signs and oral or written warnings
regarding health and safety.
EMERGENCY MEDICAL TREATMENT: Should any medical emergency arise which precludes your ability to consent to
emergency treatment when such authorization is required, we or our representatives will endeavor to communicate with
your travel companions or previously designated emergency contact to request permission for any necessary treatment. If
our representatives believe, at their sole discretion, that time or circumstances do not permit such communication, you
authorize our representatives to consent on your behalf to any medical treatment, including all types of medical
examinations, diagnoses, medication, treatment, or physician or hospital care, that is deemed advisable by, and is to be
rendered under, the supervision of any physician or surgeon. You agree not to hold us or our representatives responsible
for actions relating to any such medical or emergency treatment.
BAGGAGE & PERSONAL EFFECTS: Our tour manager/ driver guide will always be around to ensure that he/she safeguards
your luggage, camera, and other personal effects, including any items purchased while on tour. We are however, not
responsible for lost or stolen personal items. Luggage or other personal items that are damaged by our airline partners
are the responsibility of the airline. Should this occur, be sure to submit a baggage claim form before exiting the airport,
typically in the baggage claim area.
LOCAL PURCHASES: We make every effort to give you an opportunity to browse local markets, shops and stores, time
permitting. Some itineraries include scheduled stops at specialty stores or factories where you can view a demonstration
of a local craft or purchase merchandise. If you decide to purchase these or any other items while on tour, you are
responsible for those purchases. We are not responsible for the quality or authenticity of these items. It is always a good
idea to consult with our team member to help inspect all merchandise before leaving the store or shop, as most stores
will not permit you to return, or exchange purchased items. Prices may not include shipping/handling fees or customs
charges.
LOCAL LAWS: During travel, you must always comply with the laws and regulations of all places visited. Committing any
illegal act may result in your removal from a tour and put you at risk of fines or punishment by local authorities, for which
we cannot be held responsible.
Passports, Visas & Entry Requirements
Travelers with passports from other countries should determine the passport, visa, identification, and entry requirements
that apply to them. Requirements are subject to change, often without notice, and we suggest you verify requirements
with the relevant embassy or consulate. Ultimately, it is the responsibility of each traveler to understand and comply with
all entry requirements, including acquiring and carrying the proper travel documents and paying any Entry & Exit Fees.
We will not be held responsible for any trip interruptions, cancellations, or costs incurred by failure to comply with these
requirements.
Your Information & Privacy
PRIVACY POLICY: When you make a booking, we require certain personal information (see below). We may collect
additional or other information, as described in our Privacy Policy. By using our website, booking travel with us, or
submitting any personal information to us, you indicate your acceptance of our Privacy Policy.
REQUIRED INFORMATION: To make a booking, we require that you supply certain personal information, including the full
legal name, gender, birthdate, and passport information for each traveler, as required by law and/or reasonably required
to enable us and our suppliers to provide your purchased travel products and services. We also require contact

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(+254) 788232328/ 722930578
info@juakenya.com
www.juakenya.com
377-20500, Narok-Kenya
information, including address, phone number, and email address, from the person making the booking. We request a
phone number and email address for all other travelers, except for minors and family members who live together at the
same address, so that we may reach you and your travel companions in case of last-minute itinerary changes or
emergencies. For each traveler, we also require the name and contact information of a designated emergency contact
person who is not traveling. You are responsible for verifying that any information you provide for yourself and on behalf
of other travelers on your booking is complete and accurate. Under no circumstances will we be liable for any errors or
omissions in the information you have provided to us, or any fees or damages related to such errors or omissions.
IMAGES & MARKETING: While participating in any of our packages, images, photos, or videos may be taken by us, our
representatives, or contractors, that may contain or feature you. If you consent to any such pictures being taken and grant
a perpetual, royalty-free, worldwide, irrevocable license to us, to reproduce for any purpose whatsoever (including
marketing, promotions, and the creation of promotional materials by or with sub-licensees), in any medium whatsoever,
whether currently known or hereinafter devised, without any further obligation or compensation payable to you, you can
sign our consent form on the arrival day or at your convenience.
Miscellanea
These Terms represents the entire agreement between travelers and Jua Kenya Travel Ltd. There is no additional liability.
If any provision of these Terms is so broad as to be unenforceable, such provision will be interpreted to be only so broad
as is enforceable. The invalidity or unenforceability of any provision hereof will in no way affect the validity or
enforceability of any other provision.
These Terms will inure to the benefit of and be binding upon the parties and their respective heirs, legal and personal
representatives, executors, estate trustees, successors, and assigns. In the event that some other person or entity seeks
compensation for claims from which you have released us from liability by agreeing to these Terms, you (or your estate)
will indemnify and hold harmless Jua Kenya for all sums reasonably incurred in response to such claims, including our
reasonable attorney costs and fees.
These Terms and purchases with us are subject to the laws of Kenya. Any dispute arising from these packages shall be
litigated only in the courts of Kenya, which shall have exclusive jurisdiction.
We reserve the right to update or alter these Terms at any time. We will post amendments to these Terms on our website
at https://www.juakenya.com/terms/, and any amendment will take effect immediately upon posting.
We retain the right at our sole discretion to deny access to anyone to our website (https://www.juakenya.com) and the
products and services we offer, at any time and for any reason.