This presentation, delivered at the AIIM23 conference in New Orleans on April 27, 2023, was a panel on the skills information professionals will need to be successful and remain relevant in the future.

1. The Top Skills for IM Pros
of the Future
Jesse Wilkins, CIPP/US, CIPM, IGP, CRM, ICE-CCP
President and Principal Consultant
April 27, 2023

2. LIFELONG
LEARNING IS NO
LONGER A
LUXURY, BUT A
NECESSITY FOR
EMPLOYMENT.
- JAY SAMIT

3. The Panel
Jesse Wilkins, CIPP/US,
CIPM, CRM/CIGO, IGP,
EDP, ICE-CCP
President,
Athro Consulting
Jed Cawthorne, CIP
Principal Evangelist,
Shinydocs
Nate Hughes
Executive Director, ARMA
Caroline Walters, CRM
University Records
Officer, University of
Virginia
President, ICRM

4. Certifications and Certificates
Certification Certificate
Goal is to assess existing knowledge, skills, or
competencies
Goal is to assess understanding of a specific
course of learning
Proctored assessment based on industry
defined competencies
Assessment measures outcome of learning
event and is generally not proctored
Assessment is valid and reliable Exam is what provider says it is
Often offer broader/deeper focus Generally narrower/shallower focus
Requires renewal or maintenance One and done
Adapted from Institute for Credentialing Excellence

5. Questions
for the
Panel

6. For More Information
Jesse Wilkins Jed Cawthorne Nate Hughes Caroline Walters
President,
Athro Consulting
Jesse.wilkins@athrocons
ulting.com
Principal Evangelist,
Shinydocs
Executive Director, ARMA University Records
Officer, University of
Virginia
President, ICRM