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Reference via Instruction and Outreach

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J
Jennie Pu

Presentation given by Lisa Harms and Jennie Pu for ARLIS/NY Reference Forum at the Metropolitan Museum of Art, May 29, 2009.

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Reference via Instruction and Outreach Lisa Harms & Jennie Pu Thomas J. Watson Library ARLIS/NY Reference Forum, May 29, 2009 Metropolitan Museum of Art
The Thomas J. Watson Library is the central research library of The Metropolitan Museum of Art.
Watson Library Patrons ,[object Object],[object Object]
The Library’s Instruction Program focuses on the Museum’s curatorial, conservation and research staff.
Instruction Timeline Sept 2006 Watson Library staff experiment with Web 2.0 tools Form Web 2.0 Team, deliver Web 2.0 class To Museum staff July 2007 August 2007 Nov 2007 ERIT Team formed Fall Semester Classes launched
Watson Library Instruction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
E-Resources Instruction Team (ERIT) ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sample of classes
[object Object],[object Object],[object Object],[object Object]
http://library.metmuseum.org/instruction
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ERIT Team
How we develop classes ,[object Object],[object Object],[object Object]
Team vetting is key
How we document content ,[object Object],[object Object],[object Object]
Document policies & procedures on Watsinfo
Use Web 2.0 tools to organize ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outstanding Service Initiative ,[object Object],[object Object]
[object Object],[object Object],[object Object],We incorporated elements of this initiative into our instruction program.
Following Up After Class ,[object Object]
 
Survey Feedback ,[object Object],[object Object]
 
Survey Feedback ,[object Object],[object Object],[object Object],[object Object]
We have incorporated some suggestions ,[object Object],[object Object],[object Object]
 
Challenges and Future Plans ,[object Object],[object Object],[object Object],[object Object]
Challenges and Future Plans ,[object Object],[object Object],[object Object],[object Object]
http://library.metmuseum.org Thomas J. Watson Library Questions? [email_address] [email_address] http://www.flickr.com/photos/darwinbell/2602728681/

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Reference via Instruction and Outreach

Editor's Notes

  1. The Teacher, Smithsonian Institution, National Museum of American Art