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Digital	
  Marke,ng	
  Mix:	
  
Key	
  Strategies	
  to	
  Boost	
  Your	
  Online	
  
Lead	
  Genera,on	
  
Jamshaid	
  (Jam)	
  Hashmi	
  
jam@clicktecs.com	
  	
  
Twi7er	
  :	
  jamshaidhashmi	
  
	
  	
  
Outline	
  
•  Digi,za,on	
  of	
  Business	
  
•  2	
  Components	
  of	
  the	
  Mix	
  
– PPC	
  :	
  Pay	
  Per	
  Click	
  	
  
– SEO	
  :	
  Search	
  Engine	
  Op,miza,on	
  &	
  Social	
  Media	
  
•  5	
  Power	
  Tips	
  for	
  Sales	
  /	
  Service	
  Reps	
  
– Leveraging	
  Linkedin	
  
– Cool	
  Tools	
  
– Content	
  Marke,ng	
  via	
  Centralized	
  Blog	
  
•  Q/A	
  	
  
The
transformation
of data from
offline (physical)
to online (digital)
Digi?za?on	
  
Your	
  Customers	
  are	
  Becoming	
  Digi?zed	
  
©	
  Reach	
  Local.	
  
10	
  Years	
  Ago 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Today*	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  5	
  Years	
  From	
  Now	
  
Media	
  Consump?on	
  
*41%	
  of	
  consumer	
  media	
  consump,on	
  is	
  online	
  (Jupiter	
  Research)	
  
…and	
  so	
  is	
  Your	
  Business	
  	
  
©	
  Reach	
  Local.	
  
Build	
  
Presence	
  
	
  
	
  
	
  
Acquire	
  
Customers	
  
	
  
	
  
	
  
Retain	
  
Customers	
  
	
  
	
  
	
  
Manage	
  
Reputa?on	
  
10	
  Years	
  Ago 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Today 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  5	
  Years	
  From	
  Now	
  
Opportunity	
  is	
  Online!	
  
Search
5%
Commerce
14%
Communication
(Email & IM)
27%
Social
(community)
12%
Surf
(content)
42%
Online 50%
Offline 50%
Media Consumption
(hours per week)
By spending less than 10% of their ad dollars online,
local businesses are missing the opportunity to reach
consumers where they spend 50% of their time!
SURF	
   SEARCH	
  
SOCIAL	
  
Tipping	
  Point	
  =	
  Cri?cal	
  Mass	
  
New	
  
Technology	
  
Emerges	
  
Consumer	
  
Behavioral	
  
Change	
  
Businesses	
  
React	
  
Marke,ng	
  
Spend	
  
Moved	
  from	
  
Offline	
  to	
  
Online	
  
Did	
  you	
  know…?	
  
	
  	
  
Sales	
  metrics	
  are	
  changing	
  to	
  reflect	
  
changes	
  in	
  buyer	
  behaviour	
  	
  
	
  
Components	
  of	
  the	
  Mix	
  
Digital	
  
Marke,ng	
  
System	
  
Paid	
  Search	
  
(PPC)	
  
Search	
  
Engine	
  
Op,miza,on	
  
(SEO)	
  
Email	
  
Marke,ng	
  
Social	
  Media	
  
(SMO)	
  
Targeted	
  Traffic	
  
Analy,cs	
  and	
  
Conversion	
  Wrapper	
  
Components	
  of	
  the	
  Mix	
  
Digital	
  
Marke,ng	
  
System	
  
Paid	
  Search	
  
(PPC)	
  
Search	
  
Engine	
  
Op,miza,on	
  
(SEO)	
  
Email	
  
Marke,ng	
  
Social	
  Media	
  
(SMO)	
  
Targeted	
  Traffic	
  
Analy,cs	
  and	
  
Conversion	
  Wrapper	
  
Keyword	
  
Your	
  business	
  can	
  appear	
  here	
  
Recap:	
  What	
  is	
  PPC?	
  
Source:	
  Enquiro	
  &	
  Marke,ngsherpa	
  
Pay	
  Per	
  Click	
  
13.5%	
  
Pay	
  Per	
  Click	
  –	
  12.2%	
  
Where	
  Do	
  They	
  Click?	
  
PPC	
  Pos	
   %	
  
1	
   7.4	
  
2	
   3.4	
  
3	
   1.1	
  
4	
   .3	
  
5	
   2.6	
  
6	
   .9	
  
7	
   1.7	
  
8	
   .4	
  
9	
   .1	
  
10	
   .4	
  
How	
  Many	
  Clicks?	
  
PPC	
  is	
  across	
  plaorms..	
  
Demographic	
  and	
  Geographic	
  Targe?ng	
  
Recap	
  :	
  What	
  is	
  SEO?	
  
Keyword	
  
Organic	
  SEO	
  
Results	
  
Don’t	
  forget	
  about	
  the	
  other	
  
search	
  engines!	
  
Source:	
  Enquiro	
  &	
  Marke,ngsherpa	
  
	
  
	
  
	
  
	
  
	
  
	
  
Organic	
  
Search	
  
	
  
	
  
74.3%	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Where	
  Do	
  They	
  Click?	
  
Organic	
  Pos	
   %	
  
1	
   27.1	
  
2	
   11.7	
  
3	
   8.7	
  
4	
   5.1	
  
5	
   4.0	
  
6	
   4.1	
  
7	
   4.1	
  
8	
   3.2	
  
9	
   2.8	
  
10	
   3.6	
  
How	
  Many	
  Clicks?	
  
Changes	
  &	
  Updates	
  
SEO	
  &	
  Social	
  Media	
  Together	
  
•  Just	
  adding	
  pages	
  and	
  pages	
  of	
  content	
  as	
  an	
  SEO	
  
strategy	
  doesn’t	
  cut	
  it	
  anymore	
  
•  Social	
  Media	
  is	
  the	
  new	
  way	
  	
  
to	
  take	
  your	
  SEO	
  strategy	
  to	
  	
  
the	
  next	
  level	
  
•  Social	
  Media	
  increases	
  the	
  	
  
number	
  of	
  high	
  quality	
  links	
  	
  
and	
  targeted	
  traffic	
  
•  Social	
  Signals	
  are	
  playing	
  an	
  	
  
increasing	
  role	
  in	
  ranking	
  
of	
  sites	
  
Hello.	
  	
  I’m	
  SMO.	
  
And	
  I’m	
  SEO!	
  
Recap	
  :	
  What	
  is	
  Social	
  Media?	
  
social	
  media	
  is	
  basically	
  a	
  
conversa?on	
  
Hi!	
   What’s	
  up?	
  Did	
  you	
  
hear?	
  
You	
  won’t	
  
believe...	
  
What	
  is	
  Social	
  Media?	
  
•  Using	
  Networks	
  such	
  as:	
  
Put	
  It	
  In	
  Context	
  
•  So	
  far	
  we	
  have	
  discussed	
  
– PPC	
  
– SEO	
  
– Social	
  Media	
  
•  What	
  does	
  it	
  all	
  mean	
  in	
  Context?	
  
What	
  If…?	
  
•  Stuff	
  people	
  read	
  about	
  you,	
  or	
  from	
  you	
  
online,	
  made	
  you	
  look	
  like	
  an	
  Expert?	
  
	
  
•  Would	
  that	
  make	
  them	
  more	
  likely	
  to	
  do	
  
business	
  with	
  you?	
  	
  
How?	
  Do	
  you	
  Know	
  the	
  Answer?	
  
You	
  Mean…	
  I	
  can	
  get	
  LEADS?	
  
Sounds	
  like	
  Work	
  
Hub	
  =	
  Blog	
  =	
  Website	
  
	
  
5	
  Powerful	
  Tips	
  for	
  Linkedin	
  
**	
  Company	
  Blog	
  is	
  the	
  Authorita,ve	
  Source	
  of	
  Content	
  
Be	
  Found	
  
Variety	
  of	
  Keywords	
  
Tip	
  #1	
  :	
  Updated	
  Profile	
  
• 100%	
  Profile	
  
Completeness	
  
• Use	
  a	
  Picture	
  	
  
• Set	
  Public	
  Profile	
  
Seongs	
  
• U,lize	
  Keywords	
  
Everywhere	
  
• Edit	
  Contact	
  Seong	
  
• Be	
  Interes?ng!	
  
• Connect	
  Your	
  Blog!	
  	
  
Tip	
  #2	
  :	
  Add	
  Connec?ons	
  
• Add	
  Connec,ons	
  Using	
  Mobile	
  Apps	
  (Card	
  Munch)	
  
Automa,cally	
  adds	
  to	
  your	
  contacts	
  on	
  the	
  cloud	
  and	
  sends	
  a	
  Linkedin	
  Invite	
  
• Add	
  Connec,ons	
  via	
  email	
  accounts	
  
Tip	
  #3	
  :	
  Join	
  Groups	
  
• 50	
  Groups	
  Max	
  
• Find	
  Where	
  Your	
  	
  
Prospects	
  Are!	
  
• Start	
  Conversa,ons,	
  
Answer	
  Ques,ons,	
  Be	
  
Helpful…	
  Link	
  Back	
  to	
  
your	
  site.	
  
• Share	
  a	
  Link	
  to	
  Your	
  blog	
  
to	
  all	
  groups	
  via	
  the	
  share	
  
feature	
  
Tip	
  #	
  4	
  :	
  Share	
  Info	
  
• HootSuite	
  
• Auto	
  Posts	
  1	
  Click	
  
• Can	
  also	
  grab	
  the	
  
RSS	
  so	
  it	
  looks	
  like	
  
you	
  are	
  pos,ng	
  
interes,ng	
  facts	
  
every	
  hour,	
  6	
  hours,	
  
24	
  hours	
  etc…	
  
• Group	
  Tweet	
  
• Same	
  Content	
  Can	
  
be	
  pushed	
  out	
  to	
  all	
  
50	
  groups	
  and	
  
poten,ally	
  hundreds	
  
of	
  thousands	
  of	
  
prospects	
  in	
  seconds	
  
• Share	
  the	
  link	
  to	
  
your	
  Blog!	
  
Tip	
  #	
  5	
  :	
  Segment	
  Lists	
  
• Linkedin	
  Contacts	
  
can	
  be	
  messaged	
  
if	
  you	
  tag	
  them	
  
into	
  groups	
  of	
  no	
  
more	
  then	
  50	
  
people	
  
• Segmen,ng	
  Lists	
  
of	
  contacts	
  can	
  
allow	
  for	
  targeted	
  
messages	
  	
  
• Linkedin	
  
Messages	
  get	
  
read!	
  
• Message	
  a	
  link	
  to	
  
your	
  Blog!	
  
Q/A	
  
Jam@clicktecs.com	
  
	
  

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Digital Marketing Mix Strategies for Boosting Online Leads

  • 1. Digital  Marke,ng  Mix:   Key  Strategies  to  Boost  Your  Online   Lead  Genera,on   Jamshaid  (Jam)  Hashmi   jam@clicktecs.com     Twi7er  :  jamshaidhashmi      
  • 2. Outline   •  Digi,za,on  of  Business   •  2  Components  of  the  Mix   – PPC  :  Pay  Per  Click     – SEO  :  Search  Engine  Op,miza,on  &  Social  Media   •  5  Power  Tips  for  Sales  /  Service  Reps   – Leveraging  Linkedin   – Cool  Tools   – Content  Marke,ng  via  Centralized  Blog   •  Q/A    
  • 3. The transformation of data from offline (physical) to online (digital) Digi?za?on  
  • 4. Your  Customers  are  Becoming  Digi?zed   ©  Reach  Local.   10  Years  Ago                                Today*                                                                    5  Years  From  Now   Media  Consump?on   *41%  of  consumer  media  consump,on  is  online  (Jupiter  Research)  
  • 5. …and  so  is  Your  Business     ©  Reach  Local.   Build   Presence         Acquire   Customers         Retain   Customers         Manage   Reputa?on   10  Years  Ago                      Today                                  5  Years  From  Now  
  • 6. Opportunity  is  Online!   Search 5% Commerce 14% Communication (Email & IM) 27% Social (community) 12% Surf (content) 42% Online 50% Offline 50% Media Consumption (hours per week) By spending less than 10% of their ad dollars online, local businesses are missing the opportunity to reach consumers where they spend 50% of their time! SURF   SEARCH   SOCIAL  
  • 7. Tipping  Point  =  Cri?cal  Mass   New   Technology   Emerges   Consumer   Behavioral   Change   Businesses   React   Marke,ng   Spend   Moved  from   Offline  to   Online  
  • 8. Did  you  know…?       Sales  metrics  are  changing  to  reflect   changes  in  buyer  behaviour      
  • 9. Components  of  the  Mix   Digital   Marke,ng   System   Paid  Search   (PPC)   Search   Engine   Op,miza,on   (SEO)   Email   Marke,ng   Social  Media   (SMO)   Targeted  Traffic   Analy,cs  and   Conversion  Wrapper  
  • 10. Components  of  the  Mix   Digital   Marke,ng   System   Paid  Search   (PPC)   Search   Engine   Op,miza,on   (SEO)   Email   Marke,ng   Social  Media   (SMO)   Targeted  Traffic   Analy,cs  and   Conversion  Wrapper  
  • 11. Keyword   Your  business  can  appear  here   Recap:  What  is  PPC?  
  • 12. Source:  Enquiro  &  Marke,ngsherpa   Pay  Per  Click   13.5%   Pay  Per  Click  –  12.2%   Where  Do  They  Click?  
  • 13. PPC  Pos   %   1   7.4   2   3.4   3   1.1   4   .3   5   2.6   6   .9   7   1.7   8   .4   9   .1   10   .4   How  Many  Clicks?  
  • 14. PPC  is  across  plaorms..  
  • 16. Recap  :  What  is  SEO?   Keyword   Organic  SEO   Results   Don’t  forget  about  the  other   search  engines!  
  • 17. Source:  Enquiro  &  Marke,ngsherpa               Organic   Search       74.3%                   Where  Do  They  Click?  
  • 18. Organic  Pos   %   1   27.1   2   11.7   3   8.7   4   5.1   5   4.0   6   4.1   7   4.1   8   3.2   9   2.8   10   3.6   How  Many  Clicks?  
  • 20. SEO  &  Social  Media  Together   •  Just  adding  pages  and  pages  of  content  as  an  SEO   strategy  doesn’t  cut  it  anymore   •  Social  Media  is  the  new  way     to  take  your  SEO  strategy  to     the  next  level   •  Social  Media  increases  the     number  of  high  quality  links     and  targeted  traffic   •  Social  Signals  are  playing  an     increasing  role  in  ranking   of  sites   Hello.    I’m  SMO.   And  I’m  SEO!  
  • 21. Recap  :  What  is  Social  Media?   social  media  is  basically  a   conversa?on   Hi!   What’s  up?  Did  you   hear?   You  won’t   believe...  
  • 22. What  is  Social  Media?   •  Using  Networks  such  as:  
  • 23. Put  It  In  Context   •  So  far  we  have  discussed   – PPC   – SEO   – Social  Media   •  What  does  it  all  mean  in  Context?  
  • 24. What  If…?   •  Stuff  people  read  about  you,  or  from  you   online,  made  you  look  like  an  Expert?     •  Would  that  make  them  more  likely  to  do   business  with  you?    
  • 25. How?  Do  you  Know  the  Answer?  
  • 26. You  Mean…  I  can  get  LEADS?  
  • 28. Hub  =  Blog  =  Website    
  • 29. 5  Powerful  Tips  for  Linkedin   **  Company  Blog  is  the  Authorita,ve  Source  of  Content  
  • 32.
  • 33. Tip  #1  :  Updated  Profile   • 100%  Profile   Completeness   • Use  a  Picture     • Set  Public  Profile   Seongs   • U,lize  Keywords   Everywhere   • Edit  Contact  Seong   • Be  Interes?ng!   • Connect  Your  Blog!    
  • 34. Tip  #2  :  Add  Connec?ons   • Add  Connec,ons  Using  Mobile  Apps  (Card  Munch)   Automa,cally  adds  to  your  contacts  on  the  cloud  and  sends  a  Linkedin  Invite   • Add  Connec,ons  via  email  accounts  
  • 35. Tip  #3  :  Join  Groups   • 50  Groups  Max   • Find  Where  Your     Prospects  Are!   • Start  Conversa,ons,   Answer  Ques,ons,  Be   Helpful…  Link  Back  to   your  site.   • Share  a  Link  to  Your  blog   to  all  groups  via  the  share   feature  
  • 36. Tip  #  4  :  Share  Info   • HootSuite   • Auto  Posts  1  Click   • Can  also  grab  the   RSS  so  it  looks  like   you  are  pos,ng   interes,ng  facts   every  hour,  6  hours,   24  hours  etc…   • Group  Tweet   • Same  Content  Can   be  pushed  out  to  all   50  groups  and   poten,ally  hundreds   of  thousands  of   prospects  in  seconds   • Share  the  link  to   your  Blog!  
  • 37. Tip  #  5  :  Segment  Lists   • Linkedin  Contacts   can  be  messaged   if  you  tag  them   into  groups  of  no   more  then  50   people   • Segmen,ng  Lists   of  contacts  can   allow  for  targeted   messages     • Linkedin   Messages  get   read!   • Message  a  link  to   your  Blog!