Real-time communications can be added to SAP Portal via Jabber SDK for Web. The SDK provides a comprehensive feature set by providing an interface to Cisco communication infrastructure: Unified Communication Manager and Unified Presence. By leveraging the capabilities offered within the Cisco Jabber SDK, Jabborate offers you an out-of-the-box solution to add voice, video, IM, presence, and conferencing capabilities into your SAP Portal.

1. PRODUCT OVERVIEW

2. ENTERPRISE
COMMUNICATION
SOLUTION
BY BULPROS

3. BULPROS Key Facts
Core team of 350+ developers
BULPROS is one of the fastest growing IT companies in
Europe. It is headquartered in Sofia, Bulgaria, with offices in
Germany and the USA.
Partnerships with leading companies
Cisco Development and Advanced Services partner
Microsoft Silver partner in software, Azure Circle partner
IBM, Red Hat, and VMWare partner
Certified process and quality
ISO 9001:2008 Certified for IT Services and Support; a
proprietary business processes framework; and certified agile
software development methodologies.

4. SOLUTION OVERVIEW

5. Jabborate Solution
Why the gap?
There is a divide between productivity systems and the enterprise communication platform.
Access to real-time communications within the productivity system is limited, and this
requires users to switch frequently between applications to accomplish a single task.
Furthermore, even simple tools like chat have different interfaces depending on the
actual application. Last, existing tools are limited to internal users of the corresponding
system, and opening them to external users requires expensive custom solutions.

6. Jabborate Vision
Why Jabborate?
Jabborate integrates real-time communications where users need them most: the
productivity and collaboration systems. It adds instant messaging, presence, audio,
video, and conference calls, for direct communication to your collaboration endpoints.
Across all your applications, users will be able to communicate via a unified interface.
This reduces friction, while increasing user adoption and engagement.

7. Jabborate Solution
End-user features
Jabborate adds core communication options:
Audio calls
Video calls
Conference calls
Instant messaging
Presence
Contextual meetings
Collaboration endpoints include IP phones,
collaboration rooms, and various software
clients including iOS or Android apps.

8. Jabborate Solution
How Jabborate does it?
Jabborate adds communication capabilities to your productivity systems by
integrating them with Cisco Jabber (UCM) and WebEx.
It works seamlessly with heterogeneous infrastructures: any combination
of on-site servers, virtual machines, or cloud-based applications.

9. SOLUTION ARCHITECTURE

10. SAP
Technical Overview
User: The end-user downloads Cisco’s Web Communicator plugin once and gets
access to Instant Messaging, Audio and Video calls, as well as Presence.
Admin: Jabborate resides within the NetWeaver portal, communicating to SAP for
the user data and to Cisco’s UCM/UP to establish real-time communications.

11. Technical Requirements
Server-side requirements
SAP: SAP Enterprise Portal 7.4 (CRM, ERP)
UC: Unified Communications Manager 9.2
IM/P: On-prem WebEx 2.5 (REST API); or
WebEx Collaboration Cloud (XML API)
Note: Windows RT 8 and 8.1 are not supported.
Client-side requirements:
Jabborate is based on Jabber SDK for Web.
Browser/OS: All modern browsers are
supported via a browser plugin.

12. Licensing and support
Licensing models
Three licensing models based on the size of the deployment
 Flat fee subscription for deployments below 2500 seats
 Per seat subscription for deployments over 2500 seats
 Enterprise license for deployments with enterprise agreements
Maintenance updates
Support for new versions of host platforms are included free of charge. Minor and
major releases would depend on the specific license.
Third-level support
BULPROS will provide prompt support for all issues that concern the code base,
with the option to assist partners with the initial deployment as well as the ongoing
maintenance of Jabborate.
Advanced Services Partner

13. PRODUCT DEMO
SAP

14. Dr. Adolf Kohl
CTO
T: +359 2 489 5715
M: + 359 887 607 166
E-mail: adolf.kohl@bulpros.com
Mladost 4, Business Park Sofia, Build. 4, fl. 5
Sofia 1766, BULGARIA

15. Copyrights and disclaimer
©2014 Bulpros. Jabborate is a registered trademark owned by Bulpros .
Registration process underway in both the USA and European Union.
All other registered trademarks or trademarks are property of their respective
owners: Cisco, IBM, Microsoft, SAP, etc. Logos , screenshots, product photos,
and all other promotional materials are used for illustration purposes only and
do not represent a statement of endorsement or affiliation.
Note: the presentation contains conceptual and work-in-progress screenshots
to illustrate how Jabborate works. The final product might deviate from them
to a significant extent as we are continually improving the user experience.