Ivesia partners with a world-class television network in ensuring quality and reliability of their portal infrastructure. The Customer is a television network company offering the highest quality entertainment along with information programming content. Their television network reaches more than 98 million households and their movie network reaches more than 70 million households that include almost 4 million unique visitors and 93 million page views to the website on a monthly basis. The Customer's web portal is rich in features covering TV shows, movies, games, community news, videos, style, entertainment, astrology, sweepstakes, quiz shows and shopping. It has a collection of technologies addressing a variety of components, all integrated in a content management system.

1. C A S E S T U D Y
Ivesia partners with a world-class
television network in ensuring
quality and reliability of their
portal infrastructure
THE CUSTOMER
The Customer is a television network company offering the highest quality entertainment along with information
programming content. Their television network reaches more than 98 million households and their movie network
reaches more than 70 million households that include almost 4 million unique visitors and 93 million page views
to the website on a monthly basis.
The Customer is synonymous with providing critically acclaimed, award-winning, original programming that spans
movies, miniseries, dramas, comedies and reality series.
The network is the top-rated and most watched ad-supported cable network.
BUSINESS OVERVIEW
The Customer's web portal is rich in features covering TV shows, movies, games, community news, videos, style,
entertainment, astrology, sweepstakes, quiz shows and shopping. It has a collection of technologies addressing a
variety of components, all integrated in a content management system.

2. Considering its popularity with consumers, the Customer fully understands the importance of web
experience as a way of complementing their TV viewing habits. Therefore, the portal needs to be of
superior reliability and performance.
Technology landscape of the portal includes:
1. Drupal5 and Drupal6 for the content management system
2. Akamai as the CDN server and integration with Brightcove for playing videos
3. Proprietary social network and digital media for its online community application
4. Multiple sub sites that drive specific traffic
5. MySQL community version with a master database, backup database and 2
slave databases used to address load balancing needs
6. Memcached server addressing volume requirements, 5 memcached servers
are used to speed up dynamic web applications and content delivery
This provides an idea on the complexity of the infrastructure being maintained with scalability
at the core of the infrastructure. The Customer by virtue of being a television network, needs
to update and change information in a very dynamic manner.
BUSINESS NEED
The Customer updated a great deal of information dynamically and added many newer features to the
portal, catering to their business requirements. The company needed consistent quality initiatives in
order to ensure reliability and performance of added features before they are rolled into production.
Their specific needs included:
• Ensuring sustainability of additional features while ensuring that the existing functionality works well
• Ensuring performance of functionality across browsers
• Logging the defects found in the bug tracking tool, which the development team can fix
• Double-checking and validating fixed changes and release in the staging server,
which will be moved to the production server
WHY IVESIA?
Ivesia had extensive knowledge of the content management system used. Moreover, Ivesia also helped
the customer in the development of portal. This gave confidence to the customer on utilizing the
services of Ivesia to ensure quality as well as faster releases of features.
In addition, the following reasons favored Ivesia as the partner:
• Credibility of the Ivesia QA team in ensuring reliability, quality and performance of media portals
• Comprehensive knowledge on the content management systems coupled with knowledge on
development practices
• QA offerings that are flexible and customized as per customer's requirements
• 24x7 work cycles by offshoring through Ivesia's Indian office

3. IVESIA'S ROLE
• Creation of functional test cases, adding them in the project and issue tracking tool, JIRA
• Ad-hoc testing of newer features
• Functional testing of additional features in the staging server
• Re-verifying and validating fixed features in the staging server
QA process followed by Ivesia is as follows:
Request QA
Test Case Development
New Enhancements/Bug Fixes/ Testing newer enhancements/Testing the
Migration to D6 Process bugs using the test cases/Executing the
checklist conditions for migration changes
Assign the tickets
to Developers/
Issue fixed by Project Managers Post issues to the defect tracking
the development team management tool JIRA
Assign
QA review
Test the Bug fixes in DEV and
Unit testing by the developers
QA URL's and if it passes QA
Release in the production server
Test and ensure the fix/changes works
(push and deploy the file
fine in the production URL
changes to production server)
Pass production
review
Close the ticket on Pass condition
else re-open and assign it
to the PM/Developers
FEATURES
1. Ivesia's QA was tuned to the customer's development process and release cycles, where we
assist them in releasing newer functionality twice a week without fail
2. QA partnership with Ivesia provides 24x7 work cycles for the customer, increasing their
effectiveness throughout. Ivesia does QA during the evening, and the defects get fixed during
regular business hours at the client location
3. Any issues found during the testing is directly reported as a bug in the project tracking
software JIRA
4. Ad-hoc testing is mostly carried out as it is a live environment and the test cases are
maintained in JIRA. This means an increased responsibility on the part of QA resources,
as they will not be able to depend on formal test cases
5. Checklists for QA review and product review are maintained in JIRA
6. Project report forms can be pulled out from the bug and project tracking software,
allowing the customer to look at the effectiveness

4. SUCCESS
The success of Ivesia's relationship is reflected from the fact that Ivesia handles some of the main
components of development as well as QA of all their new features release in the production
server. All the functional testing needs of the customer are handled by Ivesia team.
Ivesia QA offers unbiased quality assurance by virtue of it being independent of the development
organization, while ensuring quality and reliability of their portal system, which complements their
offerings through other media.
ABOUT US
Ivesia Solutions is a global leader in providing
information technology solutions. Ivesia offers
software development, software QA and project
staffing services through a global delivery
model. Ivesia's solutions have helped
corporations in reducing their time-to-market
while ensuring reliability, performance and
quality of the IT infrastructure.
Being a pioneer in information technology
solutions, Ivesia has helped customers from
various verticals that include healthcare, media,
ISVs, pharmaceuticals & biotech, financial
services, education, and energy.
Ivesia has a strong customer base and
innovative service offerings. Ivesia is looking at
exponential growth in the coming years.
Ivesia's portfolio of services includes:
Product Engineering
Software Development
Content Management System
Software QA
New Hampshire Office
SharePoint Development Corporate Headquarters
2 Keewaydin Drive,
Smartphone Application Salem, NH 03079,
Project Staffing USA
Phone: (603) 890-1010
Phone: (603) 685-2400
Fax: (603) 890-1276
Email: info@ivesia.com
Offshore Development Center
36 Vijaya Raghava Road,
T. Nagar, Chennai - 600 017,
Tamil Nadu, India
Phone: 91 44 28155583 - 84
Email: offshore@ivesia.com