A presentation on mobile devices and carriers for your business.

1. Mobile Devices and Your Business – Mobility Done Right Presented By: Paul Hager, CEO Information Technology Professionals

2. Why are people using them and what are people using them for? Email Extend Your Business Calendar While You are Out File Access Oh yeah to make phone calls

3. Start With Where Your Data Is.. The importance of starting with your Business Management Software and Core Technology Capability and Working Backwards What data do you want remote access to? What tools do you need to facilitate that access

4. Desktop vs. OTA Syncing Desktop Syncing vs Over the Air Syncing Advantages and Disadvantages Does your practice management interact with the desktop sync application? Do I need to do this if I do OTA sync?

5. Carrier Choices National Carriers Verizon Sprint AT&T T-Mobile Regional Carriers US Cellular Cricket

6. Cell Technologies Explained It Makes a Difference GSM CDMA Which is Better and Should I Care?

7. GSM Global System for Mobile Communications GSM was invented as a global standard in 1987 in an attempt to ensure continued and standard coverage throughout the globe. Use SIM Cards Slower speeds but greater reach International Coverage is more common

8. CDMA Code Division Multiple Access CDMA was invented and developed by Qualcomm a company in the U.S. and is thus more popular in North America and some of Asia. Some newer phones have an additional SIM chip for world travel Greater speeds but less total space coverage Little international coverage

9. By Carrier

10. Coverage Will you have access to your Practice as you Travel? US Regional Carriers don’t like it when you travel because they have to pay for tower usage International Take your phone or a temporary phone International Roaming www.mobal.com Get a SIM

11. Device Choices Top Selling PDA’s in 2009 BlackBerry Curve Apple iPhone 3GS BlackBerry Pearl Apple iPhone 3G BlackBerry Bold BlackBerry Storm HTC Google G1 Palm Pre HTC Touch Pro HTC Touch Diamond Source: Comscore

12. Blackberry Blackberry Great for mid to large organizations BES vs BIS Large range of phones/features RIM produces many versions but fewer “blockbuster” releases Best keyboard platform Tethering allowed Outlook Sync through Blackberry Desktop

13. Blackberry Enterprise Server Email Calendar Contacts Remote Wipe Access Control Push Applications Blackberry Enterprise Server Express is the new version http://na.blackberry.com/eng/services/business/server/express/ Free up to 75 users Must install with BESadmin account follow install directions to set permissions properly 1 Free support incident May need to wipe devices before first use with BE All network traffic runs through BES

14. Blackberry Internet Services Email (Copy) (BB Redirector is another option) Log in to your carrier’s BIS site Sprint: https://bis.na.blackberry.com/html?brand=sprint Verizon: https://bis.na.blackberry.com/html?brand=vzw AT&T: https://bis.na.blackberry.com/html?brand=mycingular T-Mobile: http://www.t-mobile.com/bis/ Personal Email / Corporate No Calendar or Contacts BIS Alternatives Hosted Exchange/BES 3rd Party Apps http://www.bberrysync.com/ Privacy?

15. Apple iphone Apple – iphone Paid for Active Sync License Direct Connection to Email/Contacts/Calendar Remote Wipe Some access control based on your Exchange Server Version No/little Special Server Configuration Exchange 2003 SP2 or higher OS 4 has some multitasking support No tethering at this point Outlook Sync through itunes

16. Palm (HP) Pre Palm Pre Paid for Active Sync License Direct Connection to Email/Contacts/Calendar Remote Wipe Some access control based on your Exchange Server Version May require some exchange configuration before working Multitasking support Tethering support No Local Outlook Sync by Default

17. Android 1st Exchange enabled Google Devices Direct Connection to Email/Contacts/Calendar Remote Wipe Some access control based on your Exchange Server Version Can Return Apps within 24 hrs (once) True multitasking support No legal tethering Be Advised no out of box Outlook Sync only Exchange Android / HTC Sense is a nice combo

18. Windows Mobile (HTC) Microsoft OS so best integration with your Office Products Direct Connection to Email/Contacts/Calendar Remote Wipe More control based on your Exchange Server Version Some devices support tethering Multitasking coming in Windows 7 mobile

19. New Faces New Devices Windows 7 Phone Q4 (Dell Lightning) New iphone 4G to be released July 2010? Maybe Verizon at the same time Droid – Gained the most Dell & HP now in the game

20. Other Considerations Battery life Touch Screen vs Keyboard Accessories For decent video reviews of phones goto: http://reviews.cnet.com/smartphones/

21. Platform/Application Choices Will your Practice Management System have an App? Apple – itunes 140k+ apps Google – Android Market 20k + apps Blackberry – Blackberry World App 700 + apps Palm App Catalog – 271 +

22. For Assistance or Information For more information or a consultation contact your Legal IT Professionals at: Information Technology Professionals Joe Ulm, 1-877-539-7274 julm@itprosusa.com http://www.itprosusa.com http://Blog.itprosusa.com