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Flight
Manual
Soaring to New Heights
Ipre.net……………………………………………………………………………………..1
Market Leader……………………………………………………………………………..2
General Manager…………………………………………………………………………..3
IXact Contact……………………………………………………………………………4-5
Mobile Card Cast…………………………………………………………………………..6
Realbiz Media……………………………………………………………………………...7
Marketing………………………………………………………………………………..8-9
Accounting……………………………………………………………………………10-14
Innovative Trendsetters Group……………………………………………………….......15
Relocation/ Referrals……………………………………………………………………..16
Adams Business Consultants……………………………………………………………..17
Affiliates……………………………………………………………………………….....18
Home Services………………………………………………………………………...19-26
Ninja Selling……………………………………………………………………………...27
Mentoring Program……………………………………………………………………….28
Office Locations……………………………………………………………………....29-30
Corporate Staff…………………………………………………………………………....31
REALTORS Associations………………………………………………………………...32
www.ipre.net
Your one-stop
resource!
TO LOG IN:
First letter of your first name,
followed by your last name. (Ex: jsmith)
Last four digits of your social security number
and ipre (1234ipre)
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General Manager: Virginia Spencer
Office: 561-776-4400
Cell: 561-310-9533
virginia@ipre.com
Please contact Virginia regarding any of these issues:
►Transaction Problems
►Disputes Between Agents
►Escrow Disputes
►Errors and Omissions Claims
►Annual and Seasonal Leases
►Home Warranty
►Ethics Violations
►Referral Company
►Adams Business Brokers
►Commercial Department
►Illustrated Properties Charities
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Contact DEBBIE ZULOAGA to get set up:
561- 776- 4412 or dzuloaga@ipre.com
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Vice President of Marketing & Lead Generation: Kym Hottowe, 561-776-4402, khottowe@ipre.com
Director of Marketing: Lisa Kells, 561-776-4557, lkells@ipre.com
Marketing Coordinator: Cory Reed, 561-776-4445, creed@ipre.com
Marketing Department/Corporate Office: 561-626-7000,2725 PGA Blvd, Palm Beach Gardens
IPRE.NET: Your #1 Tool for Marketing Tools and Guidelines
Log in with the first letter of your first name, followed by your last name, and then the last 4 digits of
your social security number and ipre. (ex: jsmith, 1234ipre).
Click on the marketing tab at the top of the home page:
There’s a marketing menu on the left with information including:
 Advertising: Print advertising with contact names and information for area publications
 Branding and consulting services
 Brochures and postcards
 Business cards
 Graphic design: We have a graphic design consultant available to you for your custom marketing
 Guidelines & laws: About advertising, code of ethics and logo usage
 Logos: Copy & paste our various logos for your marketing use
 Luxury collection: Exclusive marketing program for showcasing $1million+ properties.
 Presentation flyers: Corporate, buyer and seller flyers are available for your use
 Digital marketing services: Virtual tours, floor plans aerial photographers, & agent-headshots Signs:
 Yard signs
Contact the Marketing Department for:
 Promotional Materials: Maps, license tags, polo shirts, etc
 Presentation Materials and collateral: Letterhead & envelopes, stationery, notecards,
company-branded folders and presentation covers, leather binders, etc.
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ACCOUNTING STAFF
Cathy Weiss - Controller cweiss@ipre.com
Manages all accounting and accounting software functions, prepares monthly
financial statements and all annual accounting work, manages cash. Cathy also
handles all employee HR Duties and payroll and staffing needs.
Debi Welch - Accounting Manager dwelch@ipre.com
Supervises daily accounting activities, handles property management bookkeeping, manages
checking balances, 1099 preparation, Tourist sales tax returns. Debi also processes weekly
payroll for staff and the bank reconciliations for both trust accounts.
Vicki Worsham - Escrow Specialist escrow@ipre.com
Handles the rental escrow and sales escrow disbursements and deposits. Vicki also handles any
requests for Verification of Deposits.
Jane Powell - Agents Accounts Receivables receivables@ipre.com
Processes all agent’s bills, payments and reimbursements to/from agents. Jane also handles the
charity accounting and courier deliveries.
Amanda Portilla -
Commission Specialist & Bookkeeper commissions@ipre.com
Processing of all commission checks, handles bank reconciliations for most bank accounts and
daily data transfers and Accounts Payable for rents and mortgages.
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LEASE DISBURSEMENTS (GREEN FORM) (Non-Seasonal)
– Vicki Worsham - escrow@ipre.com
Lease Disbursement Forms - Please make sure that all information on the Green Lease
Disbursement sheet is filled in correctly. We need this form completely filled out prior to
processing. It is especially important to:
- Include both FIRST and LAST NAMES to whom the check should be cut
Include your branch location
Fill in the dollar amount (not a percentage) on the form
PRINT CLEARLY
New Leases – When submitting a lease deposit for new leases, a fully executed copy of the lease
or promise to lease needs to accompany the deposit transmittal form.
Lease Disbursement Procedures – Please make sure that either you or your Administrator fill out
a lease disbursement form when a check is being requested. As we receive these, we note the date
to disburse on the top of each based on the type of funds we receive. The check will be cut
according to this date, and set aside for EVENING signature. These checks are processed the next
morning and sent out to your respective branches on your next normal scheduled delivery date. In-
house courier schedules are as follows:
Everyday Monday/Wed/Friday via FedEx
Corporate Singer Island Delray Beach
Jupiter Royal Palm Beach Palm Beach
PGA National/Fairway Riverwalk Sewall’s Point
Wellington West Palm Beach Port St. Lucie
Abacoa Mariner Sands
Hobe Sound
Manalapan
Daytona
Naples
Boynton Beach
Tue/Thursday
Old Port Cove
LEASE DISBURSEMENTS - Seasonal
We normally schedule cutting both owner’s and agents commission checks no sooner than 30 days
prior to the lease commencing. If you find you need the owner’s check sooner, please give us a call
to let us know or note this on the Lease Disbursement form at initial time of presentation. All
funds must be clear in order to disburse.
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SALES ESCROW DISBURSEMENTS (BLUE FORM)
- Vicki Worsham - escrow@ipre.com
Please make sure to COMPLETELY fill out the form, PRINT CLEARLY and
submit it to us AT LEAST 5 days prior to closing. We usually cut a check to the
title company/attorney or issue a wire transfer within 2 days of receiving your
request, HOWEVER as with any check or wire transfer we are dependent on an authorized
signer being available to sign checks.
If it is an emergency, and something has fallen thru the cracks, please email Vicki Worsham
at escrow@ipre.com so she can watch for the paperwork and take care
of this as quickly as possible.
If you require an escrow letter, please fax or email your request on the “Escrow Letter
Request” form to Vicki’s attention at escrow@ipre.com.
DEPOSITS (GOLDENROD FORM)
Deposit Transmittal Form – Please make sure to completely fill out the form and attach to
the check along with a signed escrow authorization.
Incoming Wire Transfers – If you are expecting funds to be wired into our account, please
fax or email a copy of the deposit transmittal form to escrow@ipre.com and note the dollar
amount you are expecting and the approximate date these funds are expected.
BY LAW we are required to DEPOSIT ALL EARNEST money within 72 hours
of receiving it. This means you must get it to us immediately. In order for us to process the
deposit, you must have your Administrator enter the sale information. If you do not have all
the contract info for the sale, please have her enter in at least the address and buyer’s name
and fill in the information for the sale once you receive it.
In the rare occurrence that your buyer is requesting that you hold their funds until a certain
date (using a postdated checks) please do not turn these checks into accounting until they are
ready to be deposited.
Please have your buyer sign the Escrow Authorization form with ANY escrow funds
Illustrated Properties will be holding for them. This is a mandatory requirement.
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COMMISSION CHECKS (PURPLE FORM)
commissions@ipre.com
Contract Cover Sheets – Please make sure that the form is completely filled out
and that your Administrator has entered the sales into Profit Power PRIOR to sending
it to accounting for processing. Please also make sure that a copy of the HUD all checks
are attached to the purple Contract Form for accounting. We CANNOT process a check for
a sale that has not been entered into Profit Power.
Transaction Fee – Our current Transaction Fee is $ 275 per transaction. Please make
sure you instruct the closing agent to cut this fee separate of the commission check. If IPRE
has both Selling & Listing side – a $ 275 fee will be due for each side. Non collection of
this fee must be approved PRIOR to closing by Virginia Spencer or Tom Day to avoid
having it deducted from your commission check.
Rental Commission Checks – are NOT sent with the other rental disbursements. There
is a one business day lag in cutting and sending out a rental’s corresponding commission
check in order to transfer funds from our rental escrow checking account to our commission
checking account.
CANCELLATION OF CONTRACT (PINK FORM)
Use this form to refund monies to buyers (fall thru), Offer not accepted and to transfer
escrow deposits from one property to another. The following signatures must be on
this form in order for accounting to cut an escrow check:
Deal Fell Thru – AS-IS Contract Cancelled by BUYER -ALL parties must sign
Deal Fell Thru – Mortgage Contingency not satisfied -ALL parties must sign
Deal Fell Thru – Other Contingency not satisfied -ALL parties must sign
Deal Fell Thru – Default of Buyer of Seller -ALL parties must sign
Offer Not Accepted or Offer withdrawn before acceptance -BUYER only must sign
Transfer escrow funds from one property to another -BUYER only must sign
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LEASE COMMISSION CHECKS
Any commission checks that relate directly to a lease will follow the next business day.
These checks are NOT cut by Escrow, so for any questions regarding commissions
please email: commissions@ipre.com to answer your questions about ALL commission
checks.
Lease Disbursement Dates – All funds must clear our bank in order to pay the
landlords. Clearing times as instructed by our bank are as follows:
FUNDS CLEARING TIME
Checks 7 business days
Cashier Checks/Money Orders 5 business days
Wire Transfers Next business day if rec’d by 2 pm
Cash DO NOT ACCEPT CASH
International Funds - Checks ALL International funds MUST be wired
U.S. Funds drawn on an international bank – If your client insists on paying with a
check which states: U.S. funds but it is drawn on an out of country bank (i.e. Canada,
Jamaica etc). Please be aware that these funds take 8 WEEKS to clear any American
bank. It is highly recommended that a wire transfer be requested if your closing is
scheduled to close in less than 8 weeks.
Copies of leases and rental checks – We encourage you to please make a copy for your
files of all checks and leases. When an agent/owner needs a copy of the lease and/or
check, you should be able to supply this to your customer.
Rental/Owner/Disbursement checks – Once signed, we will return all checks to your
branch. You will need to make arrangements to either mail or disburse these checks to
your agents and/or owners.
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What We Do:
ITG, the Innovative Trendsetters Group of Illustrated Properties is a
network of business professionals whose goal is to exchange ideas and
innovative approaches to ensure success in the real estate and business
worlds.
● Introduce new technology applications
● Learn how to be steps ahead of your competitors
● Reinforce new agent morale and offer support
● Hold monthly strategy meetings
● Host social events for real estate & business professionals
Call Today to Join the
Innovative Trendsetters Group
Talbot Sutter, Director
ITG@ipre.com
Office: 561.626.7000
Direct: 561.512.8505
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IPRE RELOCATION
Relocation/ Referrals
Corporate Office
Contact: Marilyn Rabbitt
Director of Relocation
561-776-4555
mrabbitt@ipre.com
Peri Stump
Relocation Coordinator
561-776-4481
pstump@ipre.com
The Relocation Department sends and receives referrals
for you through the Leading Real Estate Companies of
the World network.
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Adams Business Consultants, Inc
Acquisitions and Investments
Corporate Office
2725 PGA Boulevard
Palm Beach Gardens, FL 33410
Office: 561-622-1111
Fax: 561-624-3404
www.ipre.com * jsiddell@aol.com
Adams Business Consultants provides a full range of business acquisition, brokerage,
financing, valuation and consulting services for the owners of small and medium-sized
businesses that wish to diversify, expand, or optimize their operations or divest
themselves of their current business.
Associates of Adams Business Consultants have extensive backgrounds in business
and have the technical expertise to expedite transactions. Many of them have owned or
managed and even sold their own businesses. As a result, they are sensitive to the needs
of the small business owner with regard to the sale or purchase of a business. They offer
services such as:
Mergers, Acquisitions, Divestitures, and Business Brokerage
Sellers’ Services
Buyers’ Services
Valuations
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TITLE NETWORK, Inc.
Jim Cioffi, Esq.
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MORTGAGE SERVICES
Group One Mortgage
Steve Austin 561-352-9278
Bobby Bashwiner 561-758-5983
Kurt Heide 561-213-4093
Lisa Hemann 561-601-8342
Jeannine Henrion 561-537-6910
Anders Johncke 561-818-1331
Rick Meltzer 561-308-9940
Brian Tierney 561-324-1247
Susan Sessa 561-329-6169
Wells Fargo
Stacey Nitkkowski
Branch Manager 561-767-6704
Charles Bratten 561-801-5499
Donna Johnson 561-379-7783
Stephen Knight 561-847-0882
Andrea Mazzitelli 917-589-0328
Judy Myers 561-379-7893
Gary Paganello 561-722-6775
Toni Ridzy 954-415-2217
Bryant Stuckey 772-486-3049
One-Stop Shopping
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TITLE INSURANCE
Title insurance is required in the state of Florida. Buyers who obtain a mortgage will be required
to purchase a mortgage title policy. Both of our affiliate companies offer our clients the lowest
state-allowed rates on title insurance.
James Cioffi
561-745-0030, james@jcclaw.com
www.universallandtitle.com
Susan Anderson, Account Executive
(561) 635-3313, sanderson@universallandtitle.com
Palm Beach Gardens, Palm Beach, West Palm Beach, Delray Beach
Milissa Kidwell
(561) 714-4599, mkidwell@universallandtitle.com
PGA National, Lake Worth, Abacoa, Jupiter, Old Port Cove, Manalapan
Cindy Miller
(772) 370-0740, cmiller@universallandtitle.com
Sewalls Point, Hobe Sound, Mariner Sands, Port St Lucie
Wendy Wagner
(561) 351-8822, wwagner@universallandtitle.com
Wellington, Royal Palm Beach
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INSURANCE SERVICES
We are committed to providing first-class service to Illustrated Properties’ clients and
agents. With access to the most prestigious insurance carriers, we will find the best
combination of converage and price for all insurance needs.
Celedinas Insurance: 561-622-2550
David Dunham Insurance: 561-694-0185
HOME WARRANTIES & SERVICES
Illustrated Properties partners with American Home Shield to offer home warranties on all of
our listings and sales. www.ahswarranty.com.
HOME SERVICES
AIR CONDITIONING
Air Advisors (Mike Small) (561) 383-5600
Palm Beach AC (Randy) (561) 304-2665
State Energy, Inc. A/C (Cliff Finley) (561) 232-4700
APPLIANCES, NEW
Sears Appliance Select (561) 694-1411
BUILDING CONTRACTOR/GENERAL CONTRACTOR
Best Restorations, Inc. (Clare Moloney) (561) 819-5550
Excellence Property & Lifestyle Mngmnt, LLC (Ingrid) (561) 771-1111
CUSTOM CABINETS/CARPENTRY/WOODWORKING
Total Design in Cabinetry (Debbie Sullivan) (561) 214-2241
Schrapper's Fine Cabinetry & Design (Beverly Levine) (561) 746-3827
CUSTOM CLOSETS
Custom Closet Solutions (Joe Cramer) (772) 349-9363
CARPET CLEANING
All Dry Carpet Care (Sabrina) (561) 748-4580
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COMMERCIAL CLEANING SERVICES
The Whitaker Company (561) 283-6754
ELECTRICIAN
Impact Electrical Services Inc (Jason)
www.impactelectricalservices.com (561) 686-3799
Richard Jones Electric, Inc. (Richard) (561) 746-6984
FLOORING
DeLoreto Flooring (Joe DeLoreto)
jdeloreto@comcast.net (772) 370-7907
Architectural Stone (Nina) (561) 845-5009
HANDYMAN WORK
Done in 1 (Eileen Donohue) (561) 768-0094
GENERATORS
1 Stop Generator Shop (Christina Cowan) (561) 840-0009
HOME IMPROVEMENTS & REPAIRS
Pavao Construction & Remodeling (Scott Pavao) (561) 427-8028
Best Restorations, Inc. (Clare Moloney) (561) 819-5550
HOME STAGING & ORGANIZING
Home Staging by Victoria (Victoria LaBelle)(561) 531-0828
Worth Staging (Catherine Whitehurst) (561) 856-0999
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HOUSE SITTING
Debbie's At Your Service (Debbie Barrett) -Jupiter Area (561) 745-9909
HOUSE CLEANING/MAID SERVICE
Deon's Cleaning (Deon Curtis) (561) 346-9152
INTERIOR DESIGNER/DECORATORS
Excentricities
www.excentricitiesinc.com (Carol Adams) (561) 845-3250
The Finishing Touch Decorating, Inc. (Karen Davis) (561) 371-4085LS
Interiors Group, Inc. (Lori Schlegel) (561) 282-6679
KITCHEN & BATH REMODELING
Best Restorations, Inc. (Clare Moloney) (561) 819-5550
Schrappers Fine Cabinetry (Beverly Levine) (561) 746-3827
LANDSCAPING, LAWN MAINTENANCE & WATER FEATURES
California Gardens(Sergio Santacruz) (561) 697-8954
Palm Beach Landscape & Maintenance (Ivania Escobar) (561) 315-1470
LAWN & ORNAMENTAL SPRAYING
California Gardens(Sergio Santacruz) (561) 697-8954
Nozzle Nolen, Inc. (extension 36) (561) 844-3544
LIMOUSINE SERVICES
Federal Limousine (Dan or Lori Capozzi) (561) 626-8121
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LOCKSMITHS & SAFES
Superior Locksmith (561) 744-6700
MOLD INSPECTIONS
Before You Buy Real Estate Inspections (Gene Raffa) (561) 662-8220
MOLD/ODOR/MILDEW REMEDIATION
Global Prevention Services Mold Prevention & Remediation
(Joseph Madaffari) (561) 512-9206
Servpro (Mitchell Rubin) (561) 881-8784
Restore Force (Whitney) (561) 951-6552
MANAGEMENT
Debbie's At Your Service (Debbie Barrett) (561) 745-9909
MOVING & STORAGE
A-1 Moving & Storage
(Katie Newitt) www.a1moving.com (561) 625-0600 x115
All-Dixie Moving Services (David Philpot) (561) 262-9080
Devries Moving & Storage Solutions, Inc. (Eric DeVries) (561) 744-4659
ODOR REMOVAL
Restore Force (Whitney) (561) 951-6552
EarthSafe Restorations (Ed Castillo) (561) 254-5217
PAINTING & WALLPAPERING
Done In 1 (Eileen Donohue) (855) 366-3461
Five Star Painting (Bryce Boynton) (561) 313-3896
PEST CONTROL SERVICES
Nozzle Nolen, Inc. (extension 36) (561) 844-3544
Clean & Treat (John) (561) 842-4700
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PLUMBING REPAIR
Main Drain Plumbing (Dan Kuzmick) (561) 371-5954
POOL CONSTRUCTION, MAINTENANCE, REPAIR, SERVICE
Neece Pool Service (Brett Neece) (561) 401-8304
Pool Safety Barrier (Sherry Koepka) (561) 694-1411
PRESSURE CLEANING
Roof B Kleen (Jodi Lynn) (561) 630-9070
RELOCATION SERVICES
Illustrated Properties (Marilyn Rabbitt) (561) 776-4555
ROOFING
Hartman Roofing (Rob) (561) 790-0763
Pace Roofing (Joseph Pace) (561) 642-88440
Pestana Roofing (Dan Pestana) (561) 585-0541
Roofing & Construction (Amy Girod) (561) 935-4979
SMOKE & FIRE RESTORATION
EarthSafe Restorations (Ed Castillo) 561-254-5217
TERMITE CONTROL
Nozzle Nolen, Inc. (extension 21) (561) 844-3544
TITLE INSURANCE
Prosperity Title (Matt Brannon) (561) 855-2375
The Title Network (James A. Cioffi, Esquire) (561) 747-6000
Universal Land Title of the Palm Beaches (561) 626-8443
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WATER EXTRACTION / WATER DAMAGE
Advanced Professional Solutions
(Joe) (561) 512-9206 (Robert -24hr service) (772) 631-1516
Countrywide ChemDry (Kevin Rance) (561) 691-0995
Servpro (Mitchell Rubin) (561) 881-8784
ASAP Water Damage Restoration (Leonard Anderson) (772) 288-0292
WATER FILTRATION
Atlantic Filter (561) 683-0101
WINDOW CLEANING
Deon's Cleaning (Deon Curtis) (561) 346-9152
WINDOW TREATMENTS
Budget Blinds
(Michelle: sachnin@budgetblinds.com) (561) 640-4104
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Licensed Ninja Instructor:
Dennis Giannetti, Illustrated Properties’ Chief Learning Consultant
Contact: 772-214-4567, ninjagoals@gmail.com
Soaring to New Heights with the Ninja Selling System
What is the Ninja Selling System and how will it help your life and business?
The Ninja Selling System is a nationally recognized sales system created by Mr. Larry Kendall
of Ft. Collins, Colorado. Unique to many sales systems, Mr. Kendall created Ninja Selling
based on a combination of experiences, research and proven results in the field. In other words,
it was created by interviewing, measuring and researching people—just like you.
The system has been proven to work regardless of an individual’s unique personality, whether
it’s the salesperson or the customer/client. It has been proven in good and less-than-optimal
markets, and has been measured across the country and has shown what matters most—
RESULTS.
The objective of Ninja Selling is to “increase your dollar per hour so you can have a
meaningful and fulfilling life”. In other words, it helps you leverage your time so you make
more with it.
The Ninja Selling Program at Illustrated Properties is unique to the area. Led by Illustrated
Properties Chief Learning Consultant, Dennis Giannetti, who is one of 5 currently Certified
Ninja Coaches in the country, the training team has gone through the coveted Ninja Installation
Process (the primary hands-on workshop of the Ninja Selling System). We also have a program/
events coordinator and a results analyst to further enhance your own personal Ninja Selling
experience.
What does the Ninja Selling System Offer?
In one word: RESULTS. Our graduates have experienced significant increases in the number of
sides closed each year, record personal volume and of course, significant increases in personal
income. We have a saying in Ninja Selling—TSW or This Stuff Works. And, we have the
numbers to prove it.
We are confident that if you follow the system, the system will work for you. Remember, in this
business, you earn more when you do more business. And you’re never as successful as you can
be unless the business allows you to have a life. Illustrated Properties Ninja Selling System will
propel your business to soar to new heights and the next level. That is a guarantee.
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No matter how much experience a person has,
one can always benefit from a mentoring relationship.
The mentoring relationship creates more energy and helps the real estate agent accomplish
larger goals than they ever dreamed possible. At Illustrated Properties, our mentors provide
opportunities for growth, show agents how to work more efficiently, and improve their bottom
line. The mentor guides the agent’s everyday activities by providing assistance in the following
areas.
1. Create and organize their business plan
2. Encourage daily disciplines
3. Assist with qualifying buyers
4. Prepare successful marketing campaigns
5. Writing transaction documents
6. Creating comparative market analysis
7. Implement all basic tools required for success
8. Refine the agent’s skill set to meet their goals
9. Counsel on issues centering around transactions
10. Assist with negotiations
Illustrated Properties has made a commitment to our agents’ successes, and this program is
exclusive and complimentary. We have carefully selected and trained our mentors to be the
best in the industry. Both our mentors have over 35 years of real estate experience with multiple
sales and management awards. They have an unselfish desire to share their knowledge and
experience with agents willing to make a commitment to this business. If you are committed,
and you truly care about making your business the best it can be, then give them a call and find
out how YOU can soar to new heights.
Donn Roebke, REALTOR®
Regional Mentor & Trainer
droebke@ipre.com
561-386-4344
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Corporate Offices 626-7000 / Fax # 624-4418
2725 PGA Blvd., PBG, FL 33410 Maria Fresneda & Nancy Raboin
800-626-5773
Abacoa Plaza 622-5006 / Fax # 626-0304
5500 Military Trail, Ste 42, Jupiter, FL 33458 Kathleen (Tashy) Ross
888-231-6376
Boynton Beach 413-2040/ Fax #200-0304
12393 Hagen Ranch Rd, Ste 305 Jennifer Molejon
Boynton Beach, 33437
Daytona 386-265-5909
700 West Granada Blvd, Ste 220, Ormond Beach, Fl 32174 E-fax: 888-894-2748
Jean Treloar
Delray Beach 272-4015 / Fax # 272-4065
700 E. Atlantic Ave., Delray Beach, FL 33483 Lana Magris
Fairway Office 626-7900/Fax # 624-2911
7100 Fairway Dr., Ste. 44, PBG, FL. 33418 Susan Cirasuolo & Chrissy Daly
Jupiter 746-0008 / Fax # 747-5086
300 W. Indiantown Road, Jupiter, FL 33458 Cheri Yonker
800-729-6555
Jupiter Hills Country Club 561-427-6996
17813 SE Village Circle, Tequesta, Fl 33469 Sindi Pass-Jones
Jupiter Island (772) 546-5250 / Fax # 772-546-3163
9148 Bridge Road, Hobe Sound, FL 33455 Mike Dooley, Candace Keen
Martin Bldg #5517 BRID # 2005279B
Lost Tree Realty 626-2202/ Fax # 776-4433
2725 PGA Blvd., PBG, FL. 33410 Sindi Pass-Jones
Manalapan 582-5338 / Fax # 582-9816
230 South Ocean Blvd, Manalapan, FL 33462 Mary Walsh
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Mariner Sands (772) 223-1000 / Fax #772-221-3261
6500 S.E. Mariner Sands Drive 1-800-437-2127
Stuart, FL. 34997 Pat Fitzgerald/ Debbie Johnson
Old Port Cove 626-3411 / Fax # 627-9748
1200 US Highway 1 Ste B, NPB FL 33408 Edna Chris
Palm Beach 366-1121 / Fax # 835-8605
139 N County Road, Unit 15, Palm Beach, FL. 33480 Tiffany Aurand
PGA Realty 626-7900 / Fax # 624-2911
7100 Fairway Dr., Ste. 44, PBG, FL. 33418 Susan Cirasuolo & Chrissy Daly
Port St. Lucie (772) 335-0222 /
Fax#772-879-63881100 SW St. Lucie West Blvd. Suite 100 Katie Hice
Port St. Lucie, FL. 34986
RiverWalk 688-1946 / Fax # 688-1841
7477 RiverWalk Cir #213, WPB, FL 33411 Debbie Graham
Royal Palm Beach 793-4550 / Fax # 793-3450
400 B Civic Center Way, RPB, FL 33411 Karen Graham
Sewalls Point (772) 221-1118 / Fax # (772) 221-1255
3601 S.E. Ocean Boulevard #101, Sewalls Point, FL 34996 Darlene Alfi
Singer Island 845-0101 / Fax # 848-2346
1265 Plaza Circle, Singer Island, FL 33404 Deborah Colalella
Stuart Downtown 772-600-7252/Fax # 772-240-7431
200 SW Atlanta Ave, Stuart, FL 34995 772-240-0997: Alex Haigh
VillageWalk (239) 596-2520 / Fax # (239)596-2522
3250 Village Walk Circle #101, Naples, FL 34109
Wellington 793-2300 / Fax # 790-0529
11924 W Forest Hill Blvd., Ste 18, Wellington, FL 33414 Karen Corrigan
West Palm Beach 588-2002 / Fax # 585-6977
1810 S Dixie Hwy, West Palm Beach, FL. 33401 Barbara Lundy
30
CORPORATE STAFF
OFFICE #
Bud Adams CEO 776-5527
Virginia Spencer General Manager 776-4400
Tom Day Senior Vice President 776-4446
Janet Brock REO 776-4423
Shannon Burrows Corporate Admin/Program Coord. 776-4570
Linda Doser Branch Manager: Boynton Beach 413-2040
Amanda Fell Dir. of Operations and Asst. to CEO 776-4447
Maria Fresneda Manager of Administrators 776-4448
Dennis Giannetti Chief Learning Officer 772-214-4567
Kym Hottowe VP of Marketing/Lead Generation 776-4402
Lisa Kells Director of Marketing 776-4557
Doug Kruhm Director of IT 776-4470
Amanda Portilla Payables/Comm 776-4424
Jane Powell Receivables & Billing 776-4458
Marilyn Rabbitt Relocation 776-4555
Nancy Raboin Assistant Administrator 776-4564
Cory Reed Marketing Coordinator 776-4445
Donn Roebke Regional Mentor & Trainer 386-4344
John Siddell Adams Business Consulting 622-1111
Peri Stump Relocation 776-4481
Sharon Wasserman Corporate Front Desk (M/Th/F) 626-7000
Cathy Weiss Controller 776-4417
Debbie Welch Accounting 776-4550
Jane Westlake Corporate Front Desk (T/W) 626-7000
Vicki Worsham Escrow/Comm 776-4457
Debbie Zuloaga Agent Resources, IXact Trainer 776-4412
31
DBPR
1940 Monroe Street PHONE: 850-487-1395
Tallahassee, Florida 32399-1027 FAX: 850-488-8040
REALTORS ASSOCIATION OF THE PALM BEACHES
And BEACHES MLS
Main (561) 585-4544 Boca Raton (561) 997-8266 Palm Beach Gardens (561) 727-2791
Fax (561) 585-4348 Fax (561) 241-3127 Fax (561) 249-7867
One Harvard Circle, Ste. #102 3200 N. Military Tr. Ste. #102 4880 Donald Ross Rd. Ste 110
West Palm Beach, 33409 Boca Raton, FL 33431 Palm Beach Gardens, FL 33418
JUPITER TEQUESTA HOBE SOUND BOARD OF REALTORS
2151 Alt A1A PHONE: 561-746-2707
Suite 1100 FAX: 561-575-9766
Jupiter, Fl 33477
PALM BEACH BOARD OF REALTORS
140 Royal Palm Way PHONE: 561-659-3810
Suite 205 FAX: 561-835-8692
Palm Beach, Fl 33480
REALTORS ASSOCIATION OF MARTIN COUNTY
43 SW Monterey Road PHONE: 772-283-1748
Stuart, Fl 34994 FAX: 772-288-0215
PORT ST LUCIE BOARD OF REALTORS
6666 South U.S. Hwy 1 PHONE: 772-465-6080
Suite 1 FAX: 772-464-5774
Port St. Lucie, Fl 34952-1439
NAPLES AREA BOARD OF REALTOR
1455 Pine Ridge Rd PHONE: 239-597-1666
Naples, Fl 34109 FAX: 239-597-7725
32

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Launch Pad Book Sept 2013 v2

  • 2. Ipre.net……………………………………………………………………………………..1 Market Leader……………………………………………………………………………..2 General Manager…………………………………………………………………………..3 IXact Contact……………………………………………………………………………4-5 Mobile Card Cast…………………………………………………………………………..6 Realbiz Media……………………………………………………………………………...7 Marketing………………………………………………………………………………..8-9 Accounting……………………………………………………………………………10-14 Innovative Trendsetters Group……………………………………………………….......15 Relocation/ Referrals……………………………………………………………………..16 Adams Business Consultants……………………………………………………………..17 Affiliates……………………………………………………………………………….....18 Home Services………………………………………………………………………...19-26 Ninja Selling……………………………………………………………………………...27 Mentoring Program……………………………………………………………………….28 Office Locations……………………………………………………………………....29-30 Corporate Staff…………………………………………………………………………....31 REALTORS Associations………………………………………………………………...32
  • 3. www.ipre.net Your one-stop resource! TO LOG IN: First letter of your first name, followed by your last name. (Ex: jsmith) Last four digits of your social security number and ipre (1234ipre) 1
  • 4. 1 2
  • 5. General Manager: Virginia Spencer Office: 561-776-4400 Cell: 561-310-9533 virginia@ipre.com Please contact Virginia regarding any of these issues: ►Transaction Problems ►Disputes Between Agents ►Escrow Disputes ►Errors and Omissions Claims ►Annual and Seasonal Leases ►Home Warranty ►Ethics Violations ►Referral Company ►Adams Business Brokers ►Commercial Department ►Illustrated Properties Charities 3
  • 6. 4
  • 7. 5
  • 8. 6
  • 9. Contact DEBBIE ZULOAGA to get set up: 561- 776- 4412 or dzuloaga@ipre.com 7
  • 10. Vice President of Marketing & Lead Generation: Kym Hottowe, 561-776-4402, khottowe@ipre.com Director of Marketing: Lisa Kells, 561-776-4557, lkells@ipre.com Marketing Coordinator: Cory Reed, 561-776-4445, creed@ipre.com Marketing Department/Corporate Office: 561-626-7000,2725 PGA Blvd, Palm Beach Gardens IPRE.NET: Your #1 Tool for Marketing Tools and Guidelines Log in with the first letter of your first name, followed by your last name, and then the last 4 digits of your social security number and ipre. (ex: jsmith, 1234ipre). Click on the marketing tab at the top of the home page: There’s a marketing menu on the left with information including:  Advertising: Print advertising with contact names and information for area publications  Branding and consulting services  Brochures and postcards  Business cards  Graphic design: We have a graphic design consultant available to you for your custom marketing  Guidelines & laws: About advertising, code of ethics and logo usage  Logos: Copy & paste our various logos for your marketing use  Luxury collection: Exclusive marketing program for showcasing $1million+ properties.  Presentation flyers: Corporate, buyer and seller flyers are available for your use  Digital marketing services: Virtual tours, floor plans aerial photographers, & agent-headshots Signs:  Yard signs Contact the Marketing Department for:  Promotional Materials: Maps, license tags, polo shirts, etc  Presentation Materials and collateral: Letterhead & envelopes, stationery, notecards, company-branded folders and presentation covers, leather binders, etc. 8
  • 11. 9
  • 12. ACCOUNTING STAFF Cathy Weiss - Controller cweiss@ipre.com Manages all accounting and accounting software functions, prepares monthly financial statements and all annual accounting work, manages cash. Cathy also handles all employee HR Duties and payroll and staffing needs. Debi Welch - Accounting Manager dwelch@ipre.com Supervises daily accounting activities, handles property management bookkeeping, manages checking balances, 1099 preparation, Tourist sales tax returns. Debi also processes weekly payroll for staff and the bank reconciliations for both trust accounts. Vicki Worsham - Escrow Specialist escrow@ipre.com Handles the rental escrow and sales escrow disbursements and deposits. Vicki also handles any requests for Verification of Deposits. Jane Powell - Agents Accounts Receivables receivables@ipre.com Processes all agent’s bills, payments and reimbursements to/from agents. Jane also handles the charity accounting and courier deliveries. Amanda Portilla - Commission Specialist & Bookkeeper commissions@ipre.com Processing of all commission checks, handles bank reconciliations for most bank accounts and daily data transfers and Accounts Payable for rents and mortgages. 10
  • 13. LEASE DISBURSEMENTS (GREEN FORM) (Non-Seasonal) – Vicki Worsham - escrow@ipre.com Lease Disbursement Forms - Please make sure that all information on the Green Lease Disbursement sheet is filled in correctly. We need this form completely filled out prior to processing. It is especially important to: - Include both FIRST and LAST NAMES to whom the check should be cut Include your branch location Fill in the dollar amount (not a percentage) on the form PRINT CLEARLY New Leases – When submitting a lease deposit for new leases, a fully executed copy of the lease or promise to lease needs to accompany the deposit transmittal form. Lease Disbursement Procedures – Please make sure that either you or your Administrator fill out a lease disbursement form when a check is being requested. As we receive these, we note the date to disburse on the top of each based on the type of funds we receive. The check will be cut according to this date, and set aside for EVENING signature. These checks are processed the next morning and sent out to your respective branches on your next normal scheduled delivery date. In- house courier schedules are as follows: Everyday Monday/Wed/Friday via FedEx Corporate Singer Island Delray Beach Jupiter Royal Palm Beach Palm Beach PGA National/Fairway Riverwalk Sewall’s Point Wellington West Palm Beach Port St. Lucie Abacoa Mariner Sands Hobe Sound Manalapan Daytona Naples Boynton Beach Tue/Thursday Old Port Cove LEASE DISBURSEMENTS - Seasonal We normally schedule cutting both owner’s and agents commission checks no sooner than 30 days prior to the lease commencing. If you find you need the owner’s check sooner, please give us a call to let us know or note this on the Lease Disbursement form at initial time of presentation. All funds must be clear in order to disburse. 11
  • 14. SALES ESCROW DISBURSEMENTS (BLUE FORM) - Vicki Worsham - escrow@ipre.com Please make sure to COMPLETELY fill out the form, PRINT CLEARLY and submit it to us AT LEAST 5 days prior to closing. We usually cut a check to the title company/attorney or issue a wire transfer within 2 days of receiving your request, HOWEVER as with any check or wire transfer we are dependent on an authorized signer being available to sign checks. If it is an emergency, and something has fallen thru the cracks, please email Vicki Worsham at escrow@ipre.com so she can watch for the paperwork and take care of this as quickly as possible. If you require an escrow letter, please fax or email your request on the “Escrow Letter Request” form to Vicki’s attention at escrow@ipre.com. DEPOSITS (GOLDENROD FORM) Deposit Transmittal Form – Please make sure to completely fill out the form and attach to the check along with a signed escrow authorization. Incoming Wire Transfers – If you are expecting funds to be wired into our account, please fax or email a copy of the deposit transmittal form to escrow@ipre.com and note the dollar amount you are expecting and the approximate date these funds are expected. BY LAW we are required to DEPOSIT ALL EARNEST money within 72 hours of receiving it. This means you must get it to us immediately. In order for us to process the deposit, you must have your Administrator enter the sale information. If you do not have all the contract info for the sale, please have her enter in at least the address and buyer’s name and fill in the information for the sale once you receive it. In the rare occurrence that your buyer is requesting that you hold their funds until a certain date (using a postdated checks) please do not turn these checks into accounting until they are ready to be deposited. Please have your buyer sign the Escrow Authorization form with ANY escrow funds Illustrated Properties will be holding for them. This is a mandatory requirement. 12
  • 15. COMMISSION CHECKS (PURPLE FORM) commissions@ipre.com Contract Cover Sheets – Please make sure that the form is completely filled out and that your Administrator has entered the sales into Profit Power PRIOR to sending it to accounting for processing. Please also make sure that a copy of the HUD all checks are attached to the purple Contract Form for accounting. We CANNOT process a check for a sale that has not been entered into Profit Power. Transaction Fee – Our current Transaction Fee is $ 275 per transaction. Please make sure you instruct the closing agent to cut this fee separate of the commission check. If IPRE has both Selling & Listing side – a $ 275 fee will be due for each side. Non collection of this fee must be approved PRIOR to closing by Virginia Spencer or Tom Day to avoid having it deducted from your commission check. Rental Commission Checks – are NOT sent with the other rental disbursements. There is a one business day lag in cutting and sending out a rental’s corresponding commission check in order to transfer funds from our rental escrow checking account to our commission checking account. CANCELLATION OF CONTRACT (PINK FORM) Use this form to refund monies to buyers (fall thru), Offer not accepted and to transfer escrow deposits from one property to another. The following signatures must be on this form in order for accounting to cut an escrow check: Deal Fell Thru – AS-IS Contract Cancelled by BUYER -ALL parties must sign Deal Fell Thru – Mortgage Contingency not satisfied -ALL parties must sign Deal Fell Thru – Other Contingency not satisfied -ALL parties must sign Deal Fell Thru – Default of Buyer of Seller -ALL parties must sign Offer Not Accepted or Offer withdrawn before acceptance -BUYER only must sign Transfer escrow funds from one property to another -BUYER only must sign 13
  • 16. LEASE COMMISSION CHECKS Any commission checks that relate directly to a lease will follow the next business day. These checks are NOT cut by Escrow, so for any questions regarding commissions please email: commissions@ipre.com to answer your questions about ALL commission checks. Lease Disbursement Dates – All funds must clear our bank in order to pay the landlords. Clearing times as instructed by our bank are as follows: FUNDS CLEARING TIME Checks 7 business days Cashier Checks/Money Orders 5 business days Wire Transfers Next business day if rec’d by 2 pm Cash DO NOT ACCEPT CASH International Funds - Checks ALL International funds MUST be wired U.S. Funds drawn on an international bank – If your client insists on paying with a check which states: U.S. funds but it is drawn on an out of country bank (i.e. Canada, Jamaica etc). Please be aware that these funds take 8 WEEKS to clear any American bank. It is highly recommended that a wire transfer be requested if your closing is scheduled to close in less than 8 weeks. Copies of leases and rental checks – We encourage you to please make a copy for your files of all checks and leases. When an agent/owner needs a copy of the lease and/or check, you should be able to supply this to your customer. Rental/Owner/Disbursement checks – Once signed, we will return all checks to your branch. You will need to make arrangements to either mail or disburse these checks to your agents and/or owners. 5 14
  • 17. What We Do: ITG, the Innovative Trendsetters Group of Illustrated Properties is a network of business professionals whose goal is to exchange ideas and innovative approaches to ensure success in the real estate and business worlds. ● Introduce new technology applications ● Learn how to be steps ahead of your competitors ● Reinforce new agent morale and offer support ● Hold monthly strategy meetings ● Host social events for real estate & business professionals Call Today to Join the Innovative Trendsetters Group Talbot Sutter, Director ITG@ipre.com Office: 561.626.7000 Direct: 561.512.8505 15
  • 18. IPRE RELOCATION Relocation/ Referrals Corporate Office Contact: Marilyn Rabbitt Director of Relocation 561-776-4555 mrabbitt@ipre.com Peri Stump Relocation Coordinator 561-776-4481 pstump@ipre.com The Relocation Department sends and receives referrals for you through the Leading Real Estate Companies of the World network. 16
  • 19. Adams Business Consultants, Inc Acquisitions and Investments Corporate Office 2725 PGA Boulevard Palm Beach Gardens, FL 33410 Office: 561-622-1111 Fax: 561-624-3404 www.ipre.com * jsiddell@aol.com Adams Business Consultants provides a full range of business acquisition, brokerage, financing, valuation and consulting services for the owners of small and medium-sized businesses that wish to diversify, expand, or optimize their operations or divest themselves of their current business. Associates of Adams Business Consultants have extensive backgrounds in business and have the technical expertise to expedite transactions. Many of them have owned or managed and even sold their own businesses. As a result, they are sensitive to the needs of the small business owner with regard to the sale or purchase of a business. They offer services such as: Mergers, Acquisitions, Divestitures, and Business Brokerage Sellers’ Services Buyers’ Services Valuations 17
  • 20. TITLE NETWORK, Inc. Jim Cioffi, Esq. 18
  • 21. MORTGAGE SERVICES Group One Mortgage Steve Austin 561-352-9278 Bobby Bashwiner 561-758-5983 Kurt Heide 561-213-4093 Lisa Hemann 561-601-8342 Jeannine Henrion 561-537-6910 Anders Johncke 561-818-1331 Rick Meltzer 561-308-9940 Brian Tierney 561-324-1247 Susan Sessa 561-329-6169 Wells Fargo Stacey Nitkkowski Branch Manager 561-767-6704 Charles Bratten 561-801-5499 Donna Johnson 561-379-7783 Stephen Knight 561-847-0882 Andrea Mazzitelli 917-589-0328 Judy Myers 561-379-7893 Gary Paganello 561-722-6775 Toni Ridzy 954-415-2217 Bryant Stuckey 772-486-3049 One-Stop Shopping 19
  • 22. TITLE INSURANCE Title insurance is required in the state of Florida. Buyers who obtain a mortgage will be required to purchase a mortgage title policy. Both of our affiliate companies offer our clients the lowest state-allowed rates on title insurance. James Cioffi 561-745-0030, james@jcclaw.com www.universallandtitle.com Susan Anderson, Account Executive (561) 635-3313, sanderson@universallandtitle.com Palm Beach Gardens, Palm Beach, West Palm Beach, Delray Beach Milissa Kidwell (561) 714-4599, mkidwell@universallandtitle.com PGA National, Lake Worth, Abacoa, Jupiter, Old Port Cove, Manalapan Cindy Miller (772) 370-0740, cmiller@universallandtitle.com Sewalls Point, Hobe Sound, Mariner Sands, Port St Lucie Wendy Wagner (561) 351-8822, wwagner@universallandtitle.com Wellington, Royal Palm Beach 20
  • 23. INSURANCE SERVICES We are committed to providing first-class service to Illustrated Properties’ clients and agents. With access to the most prestigious insurance carriers, we will find the best combination of converage and price for all insurance needs. Celedinas Insurance: 561-622-2550 David Dunham Insurance: 561-694-0185 HOME WARRANTIES & SERVICES Illustrated Properties partners with American Home Shield to offer home warranties on all of our listings and sales. www.ahswarranty.com. HOME SERVICES AIR CONDITIONING Air Advisors (Mike Small) (561) 383-5600 Palm Beach AC (Randy) (561) 304-2665 State Energy, Inc. A/C (Cliff Finley) (561) 232-4700 APPLIANCES, NEW Sears Appliance Select (561) 694-1411 BUILDING CONTRACTOR/GENERAL CONTRACTOR Best Restorations, Inc. (Clare Moloney) (561) 819-5550 Excellence Property & Lifestyle Mngmnt, LLC (Ingrid) (561) 771-1111 CUSTOM CABINETS/CARPENTRY/WOODWORKING Total Design in Cabinetry (Debbie Sullivan) (561) 214-2241 Schrapper's Fine Cabinetry & Design (Beverly Levine) (561) 746-3827 CUSTOM CLOSETS Custom Closet Solutions (Joe Cramer) (772) 349-9363 CARPET CLEANING All Dry Carpet Care (Sabrina) (561) 748-4580 21
  • 24. COMMERCIAL CLEANING SERVICES The Whitaker Company (561) 283-6754 ELECTRICIAN Impact Electrical Services Inc (Jason) www.impactelectricalservices.com (561) 686-3799 Richard Jones Electric, Inc. (Richard) (561) 746-6984 FLOORING DeLoreto Flooring (Joe DeLoreto) jdeloreto@comcast.net (772) 370-7907 Architectural Stone (Nina) (561) 845-5009 HANDYMAN WORK Done in 1 (Eileen Donohue) (561) 768-0094 GENERATORS 1 Stop Generator Shop (Christina Cowan) (561) 840-0009 HOME IMPROVEMENTS & REPAIRS Pavao Construction & Remodeling (Scott Pavao) (561) 427-8028 Best Restorations, Inc. (Clare Moloney) (561) 819-5550 HOME STAGING & ORGANIZING Home Staging by Victoria (Victoria LaBelle)(561) 531-0828 Worth Staging (Catherine Whitehurst) (561) 856-0999 22
  • 25. HOUSE SITTING Debbie's At Your Service (Debbie Barrett) -Jupiter Area (561) 745-9909 HOUSE CLEANING/MAID SERVICE Deon's Cleaning (Deon Curtis) (561) 346-9152 INTERIOR DESIGNER/DECORATORS Excentricities www.excentricitiesinc.com (Carol Adams) (561) 845-3250 The Finishing Touch Decorating, Inc. (Karen Davis) (561) 371-4085LS Interiors Group, Inc. (Lori Schlegel) (561) 282-6679 KITCHEN & BATH REMODELING Best Restorations, Inc. (Clare Moloney) (561) 819-5550 Schrappers Fine Cabinetry (Beverly Levine) (561) 746-3827 LANDSCAPING, LAWN MAINTENANCE & WATER FEATURES California Gardens(Sergio Santacruz) (561) 697-8954 Palm Beach Landscape & Maintenance (Ivania Escobar) (561) 315-1470 LAWN & ORNAMENTAL SPRAYING California Gardens(Sergio Santacruz) (561) 697-8954 Nozzle Nolen, Inc. (extension 36) (561) 844-3544 LIMOUSINE SERVICES Federal Limousine (Dan or Lori Capozzi) (561) 626-8121 23
  • 26. LOCKSMITHS & SAFES Superior Locksmith (561) 744-6700 MOLD INSPECTIONS Before You Buy Real Estate Inspections (Gene Raffa) (561) 662-8220 MOLD/ODOR/MILDEW REMEDIATION Global Prevention Services Mold Prevention & Remediation (Joseph Madaffari) (561) 512-9206 Servpro (Mitchell Rubin) (561) 881-8784 Restore Force (Whitney) (561) 951-6552 MANAGEMENT Debbie's At Your Service (Debbie Barrett) (561) 745-9909 MOVING & STORAGE A-1 Moving & Storage (Katie Newitt) www.a1moving.com (561) 625-0600 x115 All-Dixie Moving Services (David Philpot) (561) 262-9080 Devries Moving & Storage Solutions, Inc. (Eric DeVries) (561) 744-4659 ODOR REMOVAL Restore Force (Whitney) (561) 951-6552 EarthSafe Restorations (Ed Castillo) (561) 254-5217 PAINTING & WALLPAPERING Done In 1 (Eileen Donohue) (855) 366-3461 Five Star Painting (Bryce Boynton) (561) 313-3896 PEST CONTROL SERVICES Nozzle Nolen, Inc. (extension 36) (561) 844-3544 Clean & Treat (John) (561) 842-4700 24
  • 27. PLUMBING REPAIR Main Drain Plumbing (Dan Kuzmick) (561) 371-5954 POOL CONSTRUCTION, MAINTENANCE, REPAIR, SERVICE Neece Pool Service (Brett Neece) (561) 401-8304 Pool Safety Barrier (Sherry Koepka) (561) 694-1411 PRESSURE CLEANING Roof B Kleen (Jodi Lynn) (561) 630-9070 RELOCATION SERVICES Illustrated Properties (Marilyn Rabbitt) (561) 776-4555 ROOFING Hartman Roofing (Rob) (561) 790-0763 Pace Roofing (Joseph Pace) (561) 642-88440 Pestana Roofing (Dan Pestana) (561) 585-0541 Roofing & Construction (Amy Girod) (561) 935-4979 SMOKE & FIRE RESTORATION EarthSafe Restorations (Ed Castillo) 561-254-5217 TERMITE CONTROL Nozzle Nolen, Inc. (extension 21) (561) 844-3544 TITLE INSURANCE Prosperity Title (Matt Brannon) (561) 855-2375 The Title Network (James A. Cioffi, Esquire) (561) 747-6000 Universal Land Title of the Palm Beaches (561) 626-8443 25
  • 28. WATER EXTRACTION / WATER DAMAGE Advanced Professional Solutions (Joe) (561) 512-9206 (Robert -24hr service) (772) 631-1516 Countrywide ChemDry (Kevin Rance) (561) 691-0995 Servpro (Mitchell Rubin) (561) 881-8784 ASAP Water Damage Restoration (Leonard Anderson) (772) 288-0292 WATER FILTRATION Atlantic Filter (561) 683-0101 WINDOW CLEANING Deon's Cleaning (Deon Curtis) (561) 346-9152 WINDOW TREATMENTS Budget Blinds (Michelle: sachnin@budgetblinds.com) (561) 640-4104 26
  • 29. Licensed Ninja Instructor: Dennis Giannetti, Illustrated Properties’ Chief Learning Consultant Contact: 772-214-4567, ninjagoals@gmail.com Soaring to New Heights with the Ninja Selling System What is the Ninja Selling System and how will it help your life and business? The Ninja Selling System is a nationally recognized sales system created by Mr. Larry Kendall of Ft. Collins, Colorado. Unique to many sales systems, Mr. Kendall created Ninja Selling based on a combination of experiences, research and proven results in the field. In other words, it was created by interviewing, measuring and researching people—just like you. The system has been proven to work regardless of an individual’s unique personality, whether it’s the salesperson or the customer/client. It has been proven in good and less-than-optimal markets, and has been measured across the country and has shown what matters most— RESULTS. The objective of Ninja Selling is to “increase your dollar per hour so you can have a meaningful and fulfilling life”. In other words, it helps you leverage your time so you make more with it. The Ninja Selling Program at Illustrated Properties is unique to the area. Led by Illustrated Properties Chief Learning Consultant, Dennis Giannetti, who is one of 5 currently Certified Ninja Coaches in the country, the training team has gone through the coveted Ninja Installation Process (the primary hands-on workshop of the Ninja Selling System). We also have a program/ events coordinator and a results analyst to further enhance your own personal Ninja Selling experience. What does the Ninja Selling System Offer? In one word: RESULTS. Our graduates have experienced significant increases in the number of sides closed each year, record personal volume and of course, significant increases in personal income. We have a saying in Ninja Selling—TSW or This Stuff Works. And, we have the numbers to prove it. We are confident that if you follow the system, the system will work for you. Remember, in this business, you earn more when you do more business. And you’re never as successful as you can be unless the business allows you to have a life. Illustrated Properties Ninja Selling System will propel your business to soar to new heights and the next level. That is a guarantee. 27
  • 30. No matter how much experience a person has, one can always benefit from a mentoring relationship. The mentoring relationship creates more energy and helps the real estate agent accomplish larger goals than they ever dreamed possible. At Illustrated Properties, our mentors provide opportunities for growth, show agents how to work more efficiently, and improve their bottom line. The mentor guides the agent’s everyday activities by providing assistance in the following areas. 1. Create and organize their business plan 2. Encourage daily disciplines 3. Assist with qualifying buyers 4. Prepare successful marketing campaigns 5. Writing transaction documents 6. Creating comparative market analysis 7. Implement all basic tools required for success 8. Refine the agent’s skill set to meet their goals 9. Counsel on issues centering around transactions 10. Assist with negotiations Illustrated Properties has made a commitment to our agents’ successes, and this program is exclusive and complimentary. We have carefully selected and trained our mentors to be the best in the industry. Both our mentors have over 35 years of real estate experience with multiple sales and management awards. They have an unselfish desire to share their knowledge and experience with agents willing to make a commitment to this business. If you are committed, and you truly care about making your business the best it can be, then give them a call and find out how YOU can soar to new heights. Donn Roebke, REALTOR® Regional Mentor & Trainer droebke@ipre.com 561-386-4344 28
  • 31. Corporate Offices 626-7000 / Fax # 624-4418 2725 PGA Blvd., PBG, FL 33410 Maria Fresneda & Nancy Raboin 800-626-5773 Abacoa Plaza 622-5006 / Fax # 626-0304 5500 Military Trail, Ste 42, Jupiter, FL 33458 Kathleen (Tashy) Ross 888-231-6376 Boynton Beach 413-2040/ Fax #200-0304 12393 Hagen Ranch Rd, Ste 305 Jennifer Molejon Boynton Beach, 33437 Daytona 386-265-5909 700 West Granada Blvd, Ste 220, Ormond Beach, Fl 32174 E-fax: 888-894-2748 Jean Treloar Delray Beach 272-4015 / Fax # 272-4065 700 E. Atlantic Ave., Delray Beach, FL 33483 Lana Magris Fairway Office 626-7900/Fax # 624-2911 7100 Fairway Dr., Ste. 44, PBG, FL. 33418 Susan Cirasuolo & Chrissy Daly Jupiter 746-0008 / Fax # 747-5086 300 W. Indiantown Road, Jupiter, FL 33458 Cheri Yonker 800-729-6555 Jupiter Hills Country Club 561-427-6996 17813 SE Village Circle, Tequesta, Fl 33469 Sindi Pass-Jones Jupiter Island (772) 546-5250 / Fax # 772-546-3163 9148 Bridge Road, Hobe Sound, FL 33455 Mike Dooley, Candace Keen Martin Bldg #5517 BRID # 2005279B Lost Tree Realty 626-2202/ Fax # 776-4433 2725 PGA Blvd., PBG, FL. 33410 Sindi Pass-Jones Manalapan 582-5338 / Fax # 582-9816 230 South Ocean Blvd, Manalapan, FL 33462 Mary Walsh 29
  • 32. Mariner Sands (772) 223-1000 / Fax #772-221-3261 6500 S.E. Mariner Sands Drive 1-800-437-2127 Stuart, FL. 34997 Pat Fitzgerald/ Debbie Johnson Old Port Cove 626-3411 / Fax # 627-9748 1200 US Highway 1 Ste B, NPB FL 33408 Edna Chris Palm Beach 366-1121 / Fax # 835-8605 139 N County Road, Unit 15, Palm Beach, FL. 33480 Tiffany Aurand PGA Realty 626-7900 / Fax # 624-2911 7100 Fairway Dr., Ste. 44, PBG, FL. 33418 Susan Cirasuolo & Chrissy Daly Port St. Lucie (772) 335-0222 / Fax#772-879-63881100 SW St. Lucie West Blvd. Suite 100 Katie Hice Port St. Lucie, FL. 34986 RiverWalk 688-1946 / Fax # 688-1841 7477 RiverWalk Cir #213, WPB, FL 33411 Debbie Graham Royal Palm Beach 793-4550 / Fax # 793-3450 400 B Civic Center Way, RPB, FL 33411 Karen Graham Sewalls Point (772) 221-1118 / Fax # (772) 221-1255 3601 S.E. Ocean Boulevard #101, Sewalls Point, FL 34996 Darlene Alfi Singer Island 845-0101 / Fax # 848-2346 1265 Plaza Circle, Singer Island, FL 33404 Deborah Colalella Stuart Downtown 772-600-7252/Fax # 772-240-7431 200 SW Atlanta Ave, Stuart, FL 34995 772-240-0997: Alex Haigh VillageWalk (239) 596-2520 / Fax # (239)596-2522 3250 Village Walk Circle #101, Naples, FL 34109 Wellington 793-2300 / Fax # 790-0529 11924 W Forest Hill Blvd., Ste 18, Wellington, FL 33414 Karen Corrigan West Palm Beach 588-2002 / Fax # 585-6977 1810 S Dixie Hwy, West Palm Beach, FL. 33401 Barbara Lundy 30
  • 33. CORPORATE STAFF OFFICE # Bud Adams CEO 776-5527 Virginia Spencer General Manager 776-4400 Tom Day Senior Vice President 776-4446 Janet Brock REO 776-4423 Shannon Burrows Corporate Admin/Program Coord. 776-4570 Linda Doser Branch Manager: Boynton Beach 413-2040 Amanda Fell Dir. of Operations and Asst. to CEO 776-4447 Maria Fresneda Manager of Administrators 776-4448 Dennis Giannetti Chief Learning Officer 772-214-4567 Kym Hottowe VP of Marketing/Lead Generation 776-4402 Lisa Kells Director of Marketing 776-4557 Doug Kruhm Director of IT 776-4470 Amanda Portilla Payables/Comm 776-4424 Jane Powell Receivables & Billing 776-4458 Marilyn Rabbitt Relocation 776-4555 Nancy Raboin Assistant Administrator 776-4564 Cory Reed Marketing Coordinator 776-4445 Donn Roebke Regional Mentor & Trainer 386-4344 John Siddell Adams Business Consulting 622-1111 Peri Stump Relocation 776-4481 Sharon Wasserman Corporate Front Desk (M/Th/F) 626-7000 Cathy Weiss Controller 776-4417 Debbie Welch Accounting 776-4550 Jane Westlake Corporate Front Desk (T/W) 626-7000 Vicki Worsham Escrow/Comm 776-4457 Debbie Zuloaga Agent Resources, IXact Trainer 776-4412 31
  • 34. DBPR 1940 Monroe Street PHONE: 850-487-1395 Tallahassee, Florida 32399-1027 FAX: 850-488-8040 REALTORS ASSOCIATION OF THE PALM BEACHES And BEACHES MLS Main (561) 585-4544 Boca Raton (561) 997-8266 Palm Beach Gardens (561) 727-2791 Fax (561) 585-4348 Fax (561) 241-3127 Fax (561) 249-7867 One Harvard Circle, Ste. #102 3200 N. Military Tr. Ste. #102 4880 Donald Ross Rd. Ste 110 West Palm Beach, 33409 Boca Raton, FL 33431 Palm Beach Gardens, FL 33418 JUPITER TEQUESTA HOBE SOUND BOARD OF REALTORS 2151 Alt A1A PHONE: 561-746-2707 Suite 1100 FAX: 561-575-9766 Jupiter, Fl 33477 PALM BEACH BOARD OF REALTORS 140 Royal Palm Way PHONE: 561-659-3810 Suite 205 FAX: 561-835-8692 Palm Beach, Fl 33480 REALTORS ASSOCIATION OF MARTIN COUNTY 43 SW Monterey Road PHONE: 772-283-1748 Stuart, Fl 34994 FAX: 772-288-0215 PORT ST LUCIE BOARD OF REALTORS 6666 South U.S. Hwy 1 PHONE: 772-465-6080 Suite 1 FAX: 772-464-5774 Port St. Lucie, Fl 34952-1439 NAPLES AREA BOARD OF REALTOR 1455 Pine Ridge Rd PHONE: 239-597-1666 Naples, Fl 34109 FAX: 239-597-7725 32