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Intetics –The Remote In-Sourcing Company®
Helping Companies AdvanceTheir
Operating Performance by Building
RemoteTechnicalTeams from
Talent Rich Eastern Europe
Our Mission
Our company name ‘Intetics’ is a combination of the words ‘Internet,’ ‘Technology,’ and ‘Ethics.’ By combining
these words we emphasize that Internet has started a new epoch in our social and business lives as one of the
Technologies that feeds our belief that “new” implies “better”, while Ethics is a permanent, universal value that
in our view governs all advances. A strong sense of dynamic development and constant ethical grounding
is the driving force behind Intetics to encourage innovation, trust, and professional growth and to help our
clients succeed.
OurVision
Already in the top 10 in terms of industry recognition, Intetics aspires to become one of the top 10 outsouring
companies in Eastern Europe. Our key proposition lies in serving as a total developer of dedicated technical
teams that serve as an extension of the client’s technical capabilities, including both on-shore and
off-/near-shore components, while covering a wide spectrum of technical capabilities.We provide the
optimal approach for mid-market companies and fast moving organizations of all sizes to access the deep
technical talent available in Eastern Europe.
innovative teams
that work for you
The competitive landscape for mid-market companies and
innovators has shifted dramatically in recent times. Stuck
in the middle, they are feeling pressure from the largest
global companies eyeing the mid-market for growth. Larger
companies are able to bring economies of scale through
global resource pools that drive down their costs and market
price points.To survive or thrive, mid-market companies and
innovators must find ways to keep up.
As if price pressure from the competition isn’t enough, these
more nimble players face additional operational challenges.
They lack the brand awareness and marketing budgets of
larger firms. Because mid-market players cannot scale as
quickly as the larger competitor, they must be more efficient
and productive.They cannot afford to miss opportunities
in R&D, technical innovation, or technology deployments.
Additionally, they must continuously deliver uniquely
differentiated products and/or services.
Whether they are divisions of larger firms or early stage
firms, innovators face many of the same challenges as mid-
market players.These organizations feel pressure from all
angles, whether it is from quickly creating value in cash flow
management, tapping resources to drive an idea from concept
to payoff, or keeping staff from being recruited by larger
corporations.
In the end, talent is the one key element all of these
businesses require to be successful.
The Competitive Challenges FacingToday’s Mid-Market
Companies and Innovators
1
Regardless of the challenges your business faces, talent really
does matter. At the heart of most successful companies’
ability to grow and profit are teams of superior talent,
delivering extraordinary value into the marketplace. For
mid-market firms and innovators, the need for outstanding
talent is even more relevant if they want to compete
effectively.
Intetics Is Here to Help
Intetics has created a unique business model, called Remote
In-Sourcing®, that helps mid-market players and innovators
address their challenges as they have never been able to do
before. Remote In-Sourcing® allows companies to access
highly skilled, cost-effective Eastern European engineering
and ITtalent quickly, seamlessly, and economically.There
are no upfront employment transition costs and risk as your
business scales up and down.Through Remote In-Sourcing®
you have the control and flexibility over how, when, and where
you deploy your team. In short, it’s your team.
Simply put, we help you tap into world-class talent predictably,
quickly, and profitably to be competitive, regardless of your
size and ability to scale.
Talent Pool in Eastern Europe
Intetics teams are powered by technical talent from the
Ukraine and Belarus for its teams.This area in Eastern
Europe has long been known for its high-quality engineering
and ITprofessionals with a strong education system that
emphasizes math and science. A combination of large talent
pools and a culture that inspires hard work and desire makes
Ukraine one the most promising outsourcing hubs in Eastern
Europe. In 2011, Ukraine was recognized by outsourcing
experts as the top destination for IToutsourcing and won the
nomination for “Outsourcing Destination of the Year” as part
of the European Outsourcing Excellence Awards. In terms of
an educated populace, Belarus is among 30 world leaders in
secondary and higher education, according to the Legatum
Prosperity Index. In fact, the education in Belarus is ranked
ahead of many European countries, including Germany,
Switzerland, and the United Kingdom. Ukraine is 16th out of
105 countries in the total number of university students, and
is ranked 7th in the number of students pursuing technical
specializations, according to the Global Education Digest.
Scale Fast, Without Risk,
World-Class Teams
•	Superior talent
•	Act as your own employees –
your team
•	Compelling pricing
•	Without risk of hiring/training
talent abroad
•	And, without competing for very
scarce, expensive technical
talent pools in the United States
2
Talent Really Matters
“The Intetics team is staffed with highly
professional team members who have
excellent design skills aligned with
very reliable project management
disciplines.”
Impaq Co., UK
world-class teams
“We were impressed with Intetics’
lightening fast turnaround on our
requests. For example, we would send
them a list of things to do late evening
and find it all completed the following
morning.”
				
Jay S. Hemmady
CIO, UTi Transport Solutions
“Intetics is a highly capable, mature, and
trustworthy software development
partner with whom my partners and I
feel we can build our business. Intetics
is simply the best offshore outsourcing
partner I have ever worked with.”
Doug Grimsted
CEO, Aginity, LLC, USA
Market Innovator in big data advanced analytics,
partnering with IBM to deliver value across retail, digital
media, and CPG Fortune 500 companies.
O U R C L I E N T S S AY I T B E S T A B O U T O U R W O R L D - C L A S S T E A M S
change orders? Finally, could teams integrate with client
organizations so well ,the client hardly knew they were
offshore?
Intetics introduced Remote In-Sourcing® a few years later.
Things began to change.
Why is Remote In-Sourcing® better?
Remote In-Sourcing® is a new business model and an
innovative business philosophy that goes beyond Offshore
DedicatedTeams (ODT) to establish a new value point in the
outsourcing marketplace:
•	Higher Net Delivered Value – Intetics teams are extremely
cost effective. More importantly, we don’t bill hourly or
“change order you to death.” Your InteticsTeam works just
like your own employees, so overtime is managed just like
your own employees. InteticsTeams consistently beat all
quality and productivity measures, and we give that back
to you in increased output, unlike other firms who keep
productivity in firm margin.
•	Unparalleled Alignment and Control – Ramp up or ramp
down to meet the needs of your business.We’d never think
of cancellation penalties. Maintain absolute control over
each resource, training, promotion, reassignment, etc. You
get all the control of full-time employees with no cost risks.
And, our resources are trained on your company and its
objectives.They aren’t on a project.They’re YOUR Intetics
Team.
•	Innovation Focused on Your Objectives – Other business
models use methods and unique IP inventions to improve
their own margins and train employees on their special
techniques. ALL of the intellectual property used by your
Intetics team is yours.You can use our methods more broadly
so all your teams improve. InteticsTeams are incented to
innovate on your behalf, to be the best team you have, and to
help you achieve your business objectives.We don’t measure
them against Intetics objectives.We measure them against
yours so your objectives become the sole focus of our
attention.
Now that you are aware of how we can help you tap into world-
class talent, let’s explore how Remote In-Sourcing® could be
valuable for your organization. First, let’s look at the evolution
of outsourcing in general.
In the early 21st century, businesses increasingly outsourced
technical development to suppliers outside their own country,
western economies in particular. Outsourcing was very
successful and worked well for a while. But, eventually, like
with any new idea, inherent weaknesses started to emerge.
Since the outsourced team was not part of the hiring firm’s
“culture” or “team,” typical outsourcing issues started to
occur: turnover on projects or teams, questionable employee
commitment, difficulty in controlling and managing offshore
teams thousands of miles and several time zones away,
different training and hiring models conflicted with the hiring
firm’s approach, learning curves were long, and re-starts
happened far too often.
Outsourcing companies started to experiment with Offshore
DedicatedTeams (ODT) so they could become more
integrated with clients and become a better cultural fit. Still,
language barriers, lack of control, lack of innovation, and low
client commitment started to erode value and ODTsuffered
the same consequences. Nevertheless, cost was still an
over-riding factor and many chose to stick with the “cheaper”
route that wasn’t necessarily always better.The problems of
turnover, management, training, and more were still prevalent.
The cost factor made some markets, such as India, China,
and South America more appealing. Many companies have
accepted the flaws in the ODTteams and moved to these
markets to access inexpensive “production” work that met
minimum requirements.
In 1995, a world-class Belarus outsourcing firm started
innovating outsourcing models in hopes of finding a better
way.They started asking questions.What if one could offer
a “virtual” ODTteam that mirrored the client’s culture, work
ethic, and knowledge base in a seamless and unrestrictive
way?What if teams were free to work just like employees
of companies are free to work? Could teams be formed
that placed as much value on creativity, innovation, and hard
work as others did in project management, hourly billing, and
4
Remote In-Sourcing – the Evolution of Outsourcing
Intetics gives you the best of both worlds – staff that acts and performs like your own employees with the economics of low-cost
development comparable to other parts of the world. High quality at a low cost.
“Even without being asked, the Intetics
team comes up with innovative ideas to
improve quality, productivity, delivery
time scales and the actual software
product. China, India and other countries
might get the job done and on budget.
But, that’s it. Do they have the mindset
to be able to innovate, even when asked?
We feel that the Intetics team see things
through our eyes and are constantly
pushing to improve the work they do for
us.”
Neil Dobson,
Managing Director, Flowmation Systems
In this model, resources completely belong to the client and
behave just like employees in every way while Intetics takes on
the headaches and downside risks. Because of this approach,
clients can leverage the power of high quality and low cost
without the risks and problems.
•	Remote In-Sourcing® is a unique offering, distinguished from
a variety of similar sourcing models existing today.We build
an organization, not a project team, hired and assigned as
employees for specific clients for long-term engagement.
•	We ensure 100 per cent match between client’s needs and
resources provided, not a compromise between needs and
past vendor experience.
•	We offer teams that range in size from 3 or 4 members up to
groups of 50 or more with built-in ability to respond quickly to
the need to add more and/or different skills.
•	Clients get a true partner relationship, not a client-vendor
one, building an effective organization armed with proper
processes, not a simple staff augmentation service.
•	Instead of doing a particular project or a quick fix, Intetics
addresses client business needs and strategic development
that includes ongoing support from a talent hiring,
management, and administrative standpoint.
•	We go beyond meeting deliverables and deadlines to
delivering innovation to clients.
•	Our teams operate with more productivity at rates that are
comparable to the cost of project-oriented outsourcing.
The Intangibles
Remote In-Sourcing® works because we fully integrate
Intetics teams into your existing organization and support
team members with certifications, training,professional
development, and processes to ensure they function at an
optimal level for you.We instill in all our team members an
appreciation of innovation and a desire to deliver beyond
customer expectations that you will not get with other
outsourcing solutions.
•	Process and Quality Certified – All teams adhere to ISO 9001
Quality Management System standards and methodologies
in workflow and processes.
•	Blended Accelerated Training Approach –We offer a unique
training approach that blends our process certification,
methods, and management with your culture, business
objectives, and business knowledge, including a
train-the-trainer approach that increases effectiveness,
reduces deployment times, and reduces risk and costs.
•	Incentives and Professional Development –We deploy
Intetics team members as if they are your employees.We
provide career paths, tiered training programs, and additional
certifications to help them grow professionally.
•	Culture – Our focus on education, creativity, and an
employee-driven culture has translated into low attrition
of only 7 per cent which ranks us among the very best
outsourcing companies in the world.
•	Innovation in Our DNA –We encourage and promote
innovative thinking and creativity among our team members
so they deliver perhaps the most important intangible –
a desire to do more and provide greater value without our
clients having to ask.
high quality •
low cost
				Dedicated
				Offshore
			 Intetics	 from India and
Major Area of		 Your 	 Remote	 Low Cost
Differentiation	Attribute	 Employee	 In-Sourcing®	Countries
Higher Net	 Hourly Rate
Delivered Value	 Infrastructure Cost
	 Severance Risk / Constraints
	 Turnover/learning curve
	 Work Hours
	Productivity
	Quality
Unparalleled	 Speed to Scale Up
Alignment and 	 Speed / Ability to Scale Down
Control	 Change Management
	 ResourceTransparency
	 Nature of relationship
	 Time Zone / Adjacency
	 Hired Directly for you on joint criteria
	Trained
	 Evaluate / Promoted / Career Interest
	 Alignment with company objectives
Innovation 	 Innovation on Approach andTools
Focused on Your	 Innovation on Content
Objectives	 All IP
Highest Hourly Cost
Added Cost
Severance/Tax Effects
5-7%
Salary
You Get Full Benefit
Inspect Sample
Slow to Add, Expensive
Limited/Costly
Impacts Schedule
It’s YourTeam
It’s YourTeam
Local
Your Co’s Criteria
Your Program
Company-Focused
Company-Focused
Innovation-Focused
You Own Methods
Your IP
40% to 60% Less
Imbedded in Rate
None
7%
Like a Salaried EE
You Get Full Benefit
Inspect Sample
All Levels Scale
All Levels Scale
Impacts Schedule
It’s YourTeam
It’s YourTeam
7 Hours Different
Joint Optimal
IntegratedTraining
Just Like Your Eyes
Company-Focused
Proven Innovators
Full Access to Methods
Your IP
60% to 70% Less
Imbedded in Rate
Cancellation Clause
Up to 20%
Billable Hours
Firm Keeps the Margin
Verify High Percentage
Junior Levels Scale
Cancellation Clause
Extra Billable Hours
LackTransparency
Project Assignments
12 Hours Different
Firm’s Broadest Need
Firm-Focused
Very “Firm-Focused”
Grow the Firm
Firm Owns Methods
Task Focused
Firm Reuses Materials
Outsourced Development
Intetics can provide you with your own fully staffed
and provisioned dedicated ITdepartment, replete with
infrastructure, expert resources, and administrative
services – all at a fixed monthly budget – from one of our
secure ISO-certified European Development Centers, which
allows you to draw on highly competent technical staff in
Eastern Europe.
Intetics’ ISO 9001 Certified Mature Development process is
based on the latest software development methodologies.
Every project is continuously monitored and supervised
by ourTechnical Directors and Senior Management.Test
Driven Development andW-ModelTesting ensure the quality
of all products and systems developed for our clients.
Furthermore, our ISO 9001 Quality Management System
ensures that your team performs with the highest quality and
predictability.
We continuously invest in the education of our team
members. In fact, 70 per cent of our technical staff members
are certified professionals holding numerous Microsoft, Sun,
IBM, PHP Zend, ISTQB and Brainbench certifications. Regular
training and testing is undertaken to support professional
growth needs of the staff.Their software development
productivity exceeds the industry average by about 25 per
cent, while their code defect density is consistently lower
than the entire industry.
Advanced Analytics DataWarehouse
Development
Intetics creates fully operational remote data warehousing
and analytics departments for organizations, helping them
successfully solve their business challenges with minimal
effort and maximum efficiency.
These advanced data warehouse solutions are scalable and
easily adapted to the level of service required.Tailored to
achieve your strategic goals, they will save you precious time
and substantially reduce your operating expenditures by 20
per cent or more!
We are experts at organizing data accurately, including vast
amounts of unstructured data, then making it useful for
application use. From capturing data from all kinds of input
sources – print, images, emails, web, digitized, and more – to
providing smart and highly accurate data analysis through
data mining, cleaning, statistical analysis, testing,
“We were a little bit skeptical about the
whole offshore outsourcing deal but Intetics
were able to change such our perception and
made the whole idea very attractive.”
				
Alla Liokumovich
IT Director, Würth Baer Supply Company, USA
Our training, talent pool, and long-standing relationships with firms like Cengage Learning (formerThomson Delmar Learning),
Check Point, Encyclopaedia Britannica, Nokia, S&C Electric, Snap-on, StudiVZ, SugarCRM, and Würth Group have given us great
experience in building teams in a number of key areas critical to our clients.
6
Our Expertise
Application work is challenging, but Intet-
ics seems to have all the right tools and
people in place to get it done where it is
for mobile or enterprise development.
-Customer
BI applications, and data visualization, we build teams
that take on and solve the headaches of maintaining high
performance big data environments.
Applications Development
Through the development of new innovative application
software products, ERP systems, custom databases, mobile
and desktop applications, and web sites, our team delivers
real, measurable business results:
•	Technology Discovery and Prototyping
•	Full Cycle Product Design
•	Advanced Java, .NET, PHP
•	Rich Internet Applications (GWT, ExtJS, Adobe AIR, MS
Silverlight)
•	Big Data Solutions (Netezza, Hadoop)
•	Social networks, specialized CRM and ERP
•	Cloud Solutions and SaaS (Amazon EC2,Windows Azure)
•	Mobile development (Android, iOS,Windows Phone)
•	Application development combined with data processing /
BPO, “total outsourcing”
We offer teams of experienced application developers with
vast expertise in varying industries, who know ITdevelopment
well, and are flexible enough to customize and optimize their
development activities to tailor to individual industries for
specific business applications.
GeoSpatial Data Services
Intetics with its Remote In-Sourcing® model delivers optimal
cost savings, quality work, and scalable services tailored for
your GIS demands by remote teams that “push the envelope”
of innovation.
Deploy our teams to execute any highly complex GIS task,
including CAD integration, on a project or ongoing basis in part
or completely integrated. Remote In-Sourcing® offers three
areas of support:
•	GeoData Teams – Data is at the heart of GIS, and we focus
on getting it right from the beginning.We are precise in how
we collect the data and design its use within GIS applications.
Professional cartographers, geodesy specialists and
geologists understand field data collection and are strong at
supplementing it with other spatial data sources, including
mapping data.We build teams that are skilled at designing,
building and managing databases for modeling of large
sets of spatial data, vectorization, and integration in one
integrated GIS-centric workspace.
•	GeoResearch Teams – Our GeoResearch teams are skilled
in spatial analysis, application development, ITsupport,
and CAD and location-based services within the context
of GIS.We begin with the business case and organizational
requirements and apply these GeoTechnical services to
execute all aspects of the project – assessment, project
scope creation, feasibility studies, project planning and
management, and actual implementation.
T E A M B U I L D I N G E X P E R I E N C E I N C R I T I C A L A R E A S
7
Data
Processing
Data
Collection
Data Quality
Assurance
GeoBusiness Solutions Team
GeoResearch Team
GeoData Team
Data
Management
Turn-key
GIS
Spatial
Analysis
GeoDB Design GeoSoftware
Trend
Analysis
Logistics
Solutions
Site
Selection
•	GeoBusiness Solution Teams – Our GeoBusiness
Solutions teams can apply the GIS to solve whole
business problems creating and maintaining high value
business solutions in field maintenance, logistics, and
site selection to improve workflow and optimize business
performance. GIS is an optimal platform for integrating data
from existing workforce, fleet, and customer management
systems so you can get the most out of your ITinvestment.
CAD Services
Computer aided design (CAD) implementations have evolved
dramatically over the last several decades. Simulation of
product design allows companies to “test” and view designs
without expensive test runs or full-scale production of
manufacturing.The importance of CAD has exponentially
grown for anyone involved with product design. As such, you
can’t afford to have just any offshore organization doing the
work – you need a team that understands the data, math, and
science that drives each and every drawing.
Intetics has teams of skilled, well-trained CAD engineers
who can assist you with your most difficult CAD work. Deploy
these teams quickly and effectively to deliver the optimal CAD
work product you need. Your Intetics CAD team will:
•	Give you access to world-class CAD talent –We don’t hire or
assign generalists then move them around.We hire exactly
into your precise specifications and dedicate a team solely
to you. It’s not a project. It’s a remote, dedicated team that
understands your specific deployment of CAD.
•	Deliver any level of CAD capability – Our teams are skilled
in the creation, modification, analysis, or optimization of
design work in 2D or 3D modeling at any level of complexity.
We can create teams with design experience in a variety of
applications utilizing CAD.
You choose the deployment for your specific needs and we
will create the team that can meet them.
•	Provide understanding of CAD Integration in workflow –
CAD often involves more than just shapes.We have teams
that understand the mathematics, data management, and
actual drawing to dig deep into the engineering process
involved behind the designs themselves.We understand
the underlying conceptual design and layout of products,
through strength and dynamic analysis of assemblies to
definition of manufacturing methods of components.We are
able to work with application-specific conventions so the
designs we deliver meet original specifications.
G I S I N T H E C O N T E X T O F R E M O T E I N - S O U R C I N G
“Inventing new solutions to
difficult problems is just in
their DNA.”
Nokia L&C
Leading global provider of maps, traffic,
and location data enabling navigation,
location based services and mobile
advertising around the world.
8
ITInfrastructure Support
Reduce the burden on your staff of handling system
administration and maintenance tasks. Intetics creates fully
operational remote departments for organizations, complete
with infrastructure, expert resources, and administrative
support services – all at a fixed monthly budget – at our
secure, ISO 27001 certified European Production Centers.
Due to our powerful combination of strong technical skills and
deep experience, we guarantee the reliability, efficiency, and
security of your information systems.
We’ll support you in a number of areas:
•	Application maintenance and support – Intetics
provides end-to-end remote management and support for
your applications.
•	Database Administration –We protect the safety of
your mission-critical data by providing expert database
administration services built around your specific
business requirements.
•	Network and Data Center Administration –To help you
meetthechallengeofyourincreasinglycomplexandgrowing
information technology infrastructure, rely on Intetics to
manage your computer systems remotely for you.
•	Security Management – Our security management
services detect suspicious activity and quickly address
vulnerabilities within your networks and systems to
prevent unauthorized access to key data.
Why Intetics?
We innovate in everything we do to provide our
clients with the highest value and highest productive
output per dollar spent, allowing them to thrive,
compete, and win.We configure teams that work
for you, own your brand, own your value, and bring
innovation, which is “in their DNA.”
Our mantra has five core values – stability, quality,
commitment, collaboration, and capability. Intetics
has the unique and unprecedented ability to deliver
and build on these principles better than anyone in
the world.We have been adding value to our clients
since 1995 and continue to contribute to their success
at levels unmatched in our industry. Regardless of
market fluctuations, recessions, and rebounds, what
is best for any business is the ability to free up capital
and reduce operating expenses to fund future growth.
No one can supplement your business and provide
seamless transitions like Intetics — and our history
proves it.
We invite you to include us in your next challenge and
allow us to measure our success by your prosperity.
“DMTI contracted Intetics to
perform web-based research
related to municipal data
acquisition in Canada. Before
using Intetics, we handled
these tasks on a one-off basis.
Intetics’ infrastructure allowed
for effective systematic
search and download and their
programme improved the
efficiency of our projects by
more than 30%.Today, Intetics
are performing additional
research and resolution work
for us, and we expect to see the
same efficiency improvements
in the future..”
Marlene Ziobrowski, Manager,
Data Research and Governance,
DMTI Spatial Inc.
innovation
expertise
About Intetics
Intetics Co. is a leading global sourcing company focused on establishing
and operating remote teams for software development, systems
integration, engineering, data processing and back-office support. Based on
our unique, proprietary business model of Remote In-Sourcing®, Intetics
has successfully served as the innovative partner for over 200 firms
worldwide, helping them solve their business challenges with minimal effort
and maximum efficiency.
The Remote In-Sourcing® Company
Contact Us
809 Ridge Rd. Suite 205
Wilmette, IL 60091
Phone: +1 312 625 5669
Fax: +1 847 256 3190
Germany: +49 211 3878 9350
UK: +44 20 3514 1416
USA: +1 877 763 8338
E-mail: contact@intetics.com
www.intetics.com

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Intetics: Get software development teams that match your project needs

  • 1. Intetics –The Remote In-Sourcing Company® Helping Companies AdvanceTheir Operating Performance by Building RemoteTechnicalTeams from Talent Rich Eastern Europe
  • 2. Our Mission Our company name ‘Intetics’ is a combination of the words ‘Internet,’ ‘Technology,’ and ‘Ethics.’ By combining these words we emphasize that Internet has started a new epoch in our social and business lives as one of the Technologies that feeds our belief that “new” implies “better”, while Ethics is a permanent, universal value that in our view governs all advances. A strong sense of dynamic development and constant ethical grounding is the driving force behind Intetics to encourage innovation, trust, and professional growth and to help our clients succeed. OurVision Already in the top 10 in terms of industry recognition, Intetics aspires to become one of the top 10 outsouring companies in Eastern Europe. Our key proposition lies in serving as a total developer of dedicated technical teams that serve as an extension of the client’s technical capabilities, including both on-shore and off-/near-shore components, while covering a wide spectrum of technical capabilities.We provide the optimal approach for mid-market companies and fast moving organizations of all sizes to access the deep technical talent available in Eastern Europe. innovative teams that work for you
  • 3. The competitive landscape for mid-market companies and innovators has shifted dramatically in recent times. Stuck in the middle, they are feeling pressure from the largest global companies eyeing the mid-market for growth. Larger companies are able to bring economies of scale through global resource pools that drive down their costs and market price points.To survive or thrive, mid-market companies and innovators must find ways to keep up. As if price pressure from the competition isn’t enough, these more nimble players face additional operational challenges. They lack the brand awareness and marketing budgets of larger firms. Because mid-market players cannot scale as quickly as the larger competitor, they must be more efficient and productive.They cannot afford to miss opportunities in R&D, technical innovation, or technology deployments. Additionally, they must continuously deliver uniquely differentiated products and/or services. Whether they are divisions of larger firms or early stage firms, innovators face many of the same challenges as mid- market players.These organizations feel pressure from all angles, whether it is from quickly creating value in cash flow management, tapping resources to drive an idea from concept to payoff, or keeping staff from being recruited by larger corporations. In the end, talent is the one key element all of these businesses require to be successful. The Competitive Challenges FacingToday’s Mid-Market Companies and Innovators 1
  • 4. Regardless of the challenges your business faces, talent really does matter. At the heart of most successful companies’ ability to grow and profit are teams of superior talent, delivering extraordinary value into the marketplace. For mid-market firms and innovators, the need for outstanding talent is even more relevant if they want to compete effectively. Intetics Is Here to Help Intetics has created a unique business model, called Remote In-Sourcing®, that helps mid-market players and innovators address their challenges as they have never been able to do before. Remote In-Sourcing® allows companies to access highly skilled, cost-effective Eastern European engineering and ITtalent quickly, seamlessly, and economically.There are no upfront employment transition costs and risk as your business scales up and down.Through Remote In-Sourcing® you have the control and flexibility over how, when, and where you deploy your team. In short, it’s your team. Simply put, we help you tap into world-class talent predictably, quickly, and profitably to be competitive, regardless of your size and ability to scale. Talent Pool in Eastern Europe Intetics teams are powered by technical talent from the Ukraine and Belarus for its teams.This area in Eastern Europe has long been known for its high-quality engineering and ITprofessionals with a strong education system that emphasizes math and science. A combination of large talent pools and a culture that inspires hard work and desire makes Ukraine one the most promising outsourcing hubs in Eastern Europe. In 2011, Ukraine was recognized by outsourcing experts as the top destination for IToutsourcing and won the nomination for “Outsourcing Destination of the Year” as part of the European Outsourcing Excellence Awards. In terms of an educated populace, Belarus is among 30 world leaders in secondary and higher education, according to the Legatum Prosperity Index. In fact, the education in Belarus is ranked ahead of many European countries, including Germany, Switzerland, and the United Kingdom. Ukraine is 16th out of 105 countries in the total number of university students, and is ranked 7th in the number of students pursuing technical specializations, according to the Global Education Digest. Scale Fast, Without Risk, World-Class Teams • Superior talent • Act as your own employees – your team • Compelling pricing • Without risk of hiring/training talent abroad • And, without competing for very scarce, expensive technical talent pools in the United States 2 Talent Really Matters
  • 5. “The Intetics team is staffed with highly professional team members who have excellent design skills aligned with very reliable project management disciplines.” Impaq Co., UK world-class teams “We were impressed with Intetics’ lightening fast turnaround on our requests. For example, we would send them a list of things to do late evening and find it all completed the following morning.” Jay S. Hemmady CIO, UTi Transport Solutions “Intetics is a highly capable, mature, and trustworthy software development partner with whom my partners and I feel we can build our business. Intetics is simply the best offshore outsourcing partner I have ever worked with.” Doug Grimsted CEO, Aginity, LLC, USA Market Innovator in big data advanced analytics, partnering with IBM to deliver value across retail, digital media, and CPG Fortune 500 companies. O U R C L I E N T S S AY I T B E S T A B O U T O U R W O R L D - C L A S S T E A M S
  • 6. change orders? Finally, could teams integrate with client organizations so well ,the client hardly knew they were offshore? Intetics introduced Remote In-Sourcing® a few years later. Things began to change. Why is Remote In-Sourcing® better? Remote In-Sourcing® is a new business model and an innovative business philosophy that goes beyond Offshore DedicatedTeams (ODT) to establish a new value point in the outsourcing marketplace: • Higher Net Delivered Value – Intetics teams are extremely cost effective. More importantly, we don’t bill hourly or “change order you to death.” Your InteticsTeam works just like your own employees, so overtime is managed just like your own employees. InteticsTeams consistently beat all quality and productivity measures, and we give that back to you in increased output, unlike other firms who keep productivity in firm margin. • Unparalleled Alignment and Control – Ramp up or ramp down to meet the needs of your business.We’d never think of cancellation penalties. Maintain absolute control over each resource, training, promotion, reassignment, etc. You get all the control of full-time employees with no cost risks. And, our resources are trained on your company and its objectives.They aren’t on a project.They’re YOUR Intetics Team. • Innovation Focused on Your Objectives – Other business models use methods and unique IP inventions to improve their own margins and train employees on their special techniques. ALL of the intellectual property used by your Intetics team is yours.You can use our methods more broadly so all your teams improve. InteticsTeams are incented to innovate on your behalf, to be the best team you have, and to help you achieve your business objectives.We don’t measure them against Intetics objectives.We measure them against yours so your objectives become the sole focus of our attention. Now that you are aware of how we can help you tap into world- class talent, let’s explore how Remote In-Sourcing® could be valuable for your organization. First, let’s look at the evolution of outsourcing in general. In the early 21st century, businesses increasingly outsourced technical development to suppliers outside their own country, western economies in particular. Outsourcing was very successful and worked well for a while. But, eventually, like with any new idea, inherent weaknesses started to emerge. Since the outsourced team was not part of the hiring firm’s “culture” or “team,” typical outsourcing issues started to occur: turnover on projects or teams, questionable employee commitment, difficulty in controlling and managing offshore teams thousands of miles and several time zones away, different training and hiring models conflicted with the hiring firm’s approach, learning curves were long, and re-starts happened far too often. Outsourcing companies started to experiment with Offshore DedicatedTeams (ODT) so they could become more integrated with clients and become a better cultural fit. Still, language barriers, lack of control, lack of innovation, and low client commitment started to erode value and ODTsuffered the same consequences. Nevertheless, cost was still an over-riding factor and many chose to stick with the “cheaper” route that wasn’t necessarily always better.The problems of turnover, management, training, and more were still prevalent. The cost factor made some markets, such as India, China, and South America more appealing. Many companies have accepted the flaws in the ODTteams and moved to these markets to access inexpensive “production” work that met minimum requirements. In 1995, a world-class Belarus outsourcing firm started innovating outsourcing models in hopes of finding a better way.They started asking questions.What if one could offer a “virtual” ODTteam that mirrored the client’s culture, work ethic, and knowledge base in a seamless and unrestrictive way?What if teams were free to work just like employees of companies are free to work? Could teams be formed that placed as much value on creativity, innovation, and hard work as others did in project management, hourly billing, and 4 Remote In-Sourcing – the Evolution of Outsourcing
  • 7. Intetics gives you the best of both worlds – staff that acts and performs like your own employees with the economics of low-cost development comparable to other parts of the world. High quality at a low cost. “Even without being asked, the Intetics team comes up with innovative ideas to improve quality, productivity, delivery time scales and the actual software product. China, India and other countries might get the job done and on budget. But, that’s it. Do they have the mindset to be able to innovate, even when asked? We feel that the Intetics team see things through our eyes and are constantly pushing to improve the work they do for us.” Neil Dobson, Managing Director, Flowmation Systems In this model, resources completely belong to the client and behave just like employees in every way while Intetics takes on the headaches and downside risks. Because of this approach, clients can leverage the power of high quality and low cost without the risks and problems. • Remote In-Sourcing® is a unique offering, distinguished from a variety of similar sourcing models existing today.We build an organization, not a project team, hired and assigned as employees for specific clients for long-term engagement. • We ensure 100 per cent match between client’s needs and resources provided, not a compromise between needs and past vendor experience. • We offer teams that range in size from 3 or 4 members up to groups of 50 or more with built-in ability to respond quickly to the need to add more and/or different skills. • Clients get a true partner relationship, not a client-vendor one, building an effective organization armed with proper processes, not a simple staff augmentation service. • Instead of doing a particular project or a quick fix, Intetics addresses client business needs and strategic development that includes ongoing support from a talent hiring, management, and administrative standpoint. • We go beyond meeting deliverables and deadlines to delivering innovation to clients. • Our teams operate with more productivity at rates that are comparable to the cost of project-oriented outsourcing. The Intangibles Remote In-Sourcing® works because we fully integrate Intetics teams into your existing organization and support team members with certifications, training,professional development, and processes to ensure they function at an optimal level for you.We instill in all our team members an appreciation of innovation and a desire to deliver beyond customer expectations that you will not get with other outsourcing solutions. • Process and Quality Certified – All teams adhere to ISO 9001 Quality Management System standards and methodologies in workflow and processes. • Blended Accelerated Training Approach –We offer a unique training approach that blends our process certification, methods, and management with your culture, business objectives, and business knowledge, including a train-the-trainer approach that increases effectiveness, reduces deployment times, and reduces risk and costs. • Incentives and Professional Development –We deploy Intetics team members as if they are your employees.We provide career paths, tiered training programs, and additional certifications to help them grow professionally. • Culture – Our focus on education, creativity, and an employee-driven culture has translated into low attrition of only 7 per cent which ranks us among the very best outsourcing companies in the world. • Innovation in Our DNA –We encourage and promote innovative thinking and creativity among our team members so they deliver perhaps the most important intangible – a desire to do more and provide greater value without our clients having to ask. high quality • low cost Dedicated Offshore Intetics from India and Major Area of Your Remote Low Cost Differentiation Attribute Employee In-Sourcing® Countries Higher Net Hourly Rate Delivered Value Infrastructure Cost Severance Risk / Constraints Turnover/learning curve Work Hours Productivity Quality Unparalleled Speed to Scale Up Alignment and Speed / Ability to Scale Down Control Change Management ResourceTransparency Nature of relationship Time Zone / Adjacency Hired Directly for you on joint criteria Trained Evaluate / Promoted / Career Interest Alignment with company objectives Innovation Innovation on Approach andTools Focused on Your Innovation on Content Objectives All IP Highest Hourly Cost Added Cost Severance/Tax Effects 5-7% Salary You Get Full Benefit Inspect Sample Slow to Add, Expensive Limited/Costly Impacts Schedule It’s YourTeam It’s YourTeam Local Your Co’s Criteria Your Program Company-Focused Company-Focused Innovation-Focused You Own Methods Your IP 40% to 60% Less Imbedded in Rate None 7% Like a Salaried EE You Get Full Benefit Inspect Sample All Levels Scale All Levels Scale Impacts Schedule It’s YourTeam It’s YourTeam 7 Hours Different Joint Optimal IntegratedTraining Just Like Your Eyes Company-Focused Proven Innovators Full Access to Methods Your IP 60% to 70% Less Imbedded in Rate Cancellation Clause Up to 20% Billable Hours Firm Keeps the Margin Verify High Percentage Junior Levels Scale Cancellation Clause Extra Billable Hours LackTransparency Project Assignments 12 Hours Different Firm’s Broadest Need Firm-Focused Very “Firm-Focused” Grow the Firm Firm Owns Methods Task Focused Firm Reuses Materials
  • 8. Outsourced Development Intetics can provide you with your own fully staffed and provisioned dedicated ITdepartment, replete with infrastructure, expert resources, and administrative services – all at a fixed monthly budget – from one of our secure ISO-certified European Development Centers, which allows you to draw on highly competent technical staff in Eastern Europe. Intetics’ ISO 9001 Certified Mature Development process is based on the latest software development methodologies. Every project is continuously monitored and supervised by ourTechnical Directors and Senior Management.Test Driven Development andW-ModelTesting ensure the quality of all products and systems developed for our clients. Furthermore, our ISO 9001 Quality Management System ensures that your team performs with the highest quality and predictability. We continuously invest in the education of our team members. In fact, 70 per cent of our technical staff members are certified professionals holding numerous Microsoft, Sun, IBM, PHP Zend, ISTQB and Brainbench certifications. Regular training and testing is undertaken to support professional growth needs of the staff.Their software development productivity exceeds the industry average by about 25 per cent, while their code defect density is consistently lower than the entire industry. Advanced Analytics DataWarehouse Development Intetics creates fully operational remote data warehousing and analytics departments for organizations, helping them successfully solve their business challenges with minimal effort and maximum efficiency. These advanced data warehouse solutions are scalable and easily adapted to the level of service required.Tailored to achieve your strategic goals, they will save you precious time and substantially reduce your operating expenditures by 20 per cent or more! We are experts at organizing data accurately, including vast amounts of unstructured data, then making it useful for application use. From capturing data from all kinds of input sources – print, images, emails, web, digitized, and more – to providing smart and highly accurate data analysis through data mining, cleaning, statistical analysis, testing, “We were a little bit skeptical about the whole offshore outsourcing deal but Intetics were able to change such our perception and made the whole idea very attractive.” Alla Liokumovich IT Director, Würth Baer Supply Company, USA Our training, talent pool, and long-standing relationships with firms like Cengage Learning (formerThomson Delmar Learning), Check Point, Encyclopaedia Britannica, Nokia, S&C Electric, Snap-on, StudiVZ, SugarCRM, and Würth Group have given us great experience in building teams in a number of key areas critical to our clients. 6 Our Expertise
  • 9. Application work is challenging, but Intet- ics seems to have all the right tools and people in place to get it done where it is for mobile or enterprise development. -Customer BI applications, and data visualization, we build teams that take on and solve the headaches of maintaining high performance big data environments. Applications Development Through the development of new innovative application software products, ERP systems, custom databases, mobile and desktop applications, and web sites, our team delivers real, measurable business results: • Technology Discovery and Prototyping • Full Cycle Product Design • Advanced Java, .NET, PHP • Rich Internet Applications (GWT, ExtJS, Adobe AIR, MS Silverlight) • Big Data Solutions (Netezza, Hadoop) • Social networks, specialized CRM and ERP • Cloud Solutions and SaaS (Amazon EC2,Windows Azure) • Mobile development (Android, iOS,Windows Phone) • Application development combined with data processing / BPO, “total outsourcing” We offer teams of experienced application developers with vast expertise in varying industries, who know ITdevelopment well, and are flexible enough to customize and optimize their development activities to tailor to individual industries for specific business applications. GeoSpatial Data Services Intetics with its Remote In-Sourcing® model delivers optimal cost savings, quality work, and scalable services tailored for your GIS demands by remote teams that “push the envelope” of innovation. Deploy our teams to execute any highly complex GIS task, including CAD integration, on a project or ongoing basis in part or completely integrated. Remote In-Sourcing® offers three areas of support: • GeoData Teams – Data is at the heart of GIS, and we focus on getting it right from the beginning.We are precise in how we collect the data and design its use within GIS applications. Professional cartographers, geodesy specialists and geologists understand field data collection and are strong at supplementing it with other spatial data sources, including mapping data.We build teams that are skilled at designing, building and managing databases for modeling of large sets of spatial data, vectorization, and integration in one integrated GIS-centric workspace. • GeoResearch Teams – Our GeoResearch teams are skilled in spatial analysis, application development, ITsupport, and CAD and location-based services within the context of GIS.We begin with the business case and organizational requirements and apply these GeoTechnical services to execute all aspects of the project – assessment, project scope creation, feasibility studies, project planning and management, and actual implementation. T E A M B U I L D I N G E X P E R I E N C E I N C R I T I C A L A R E A S 7
  • 10. Data Processing Data Collection Data Quality Assurance GeoBusiness Solutions Team GeoResearch Team GeoData Team Data Management Turn-key GIS Spatial Analysis GeoDB Design GeoSoftware Trend Analysis Logistics Solutions Site Selection • GeoBusiness Solution Teams – Our GeoBusiness Solutions teams can apply the GIS to solve whole business problems creating and maintaining high value business solutions in field maintenance, logistics, and site selection to improve workflow and optimize business performance. GIS is an optimal platform for integrating data from existing workforce, fleet, and customer management systems so you can get the most out of your ITinvestment. CAD Services Computer aided design (CAD) implementations have evolved dramatically over the last several decades. Simulation of product design allows companies to “test” and view designs without expensive test runs or full-scale production of manufacturing.The importance of CAD has exponentially grown for anyone involved with product design. As such, you can’t afford to have just any offshore organization doing the work – you need a team that understands the data, math, and science that drives each and every drawing. Intetics has teams of skilled, well-trained CAD engineers who can assist you with your most difficult CAD work. Deploy these teams quickly and effectively to deliver the optimal CAD work product you need. Your Intetics CAD team will: • Give you access to world-class CAD talent –We don’t hire or assign generalists then move them around.We hire exactly into your precise specifications and dedicate a team solely to you. It’s not a project. It’s a remote, dedicated team that understands your specific deployment of CAD. • Deliver any level of CAD capability – Our teams are skilled in the creation, modification, analysis, or optimization of design work in 2D or 3D modeling at any level of complexity. We can create teams with design experience in a variety of applications utilizing CAD. You choose the deployment for your specific needs and we will create the team that can meet them. • Provide understanding of CAD Integration in workflow – CAD often involves more than just shapes.We have teams that understand the mathematics, data management, and actual drawing to dig deep into the engineering process involved behind the designs themselves.We understand the underlying conceptual design and layout of products, through strength and dynamic analysis of assemblies to definition of manufacturing methods of components.We are able to work with application-specific conventions so the designs we deliver meet original specifications. G I S I N T H E C O N T E X T O F R E M O T E I N - S O U R C I N G “Inventing new solutions to difficult problems is just in their DNA.” Nokia L&C Leading global provider of maps, traffic, and location data enabling navigation, location based services and mobile advertising around the world. 8
  • 11. ITInfrastructure Support Reduce the burden on your staff of handling system administration and maintenance tasks. Intetics creates fully operational remote departments for organizations, complete with infrastructure, expert resources, and administrative support services – all at a fixed monthly budget – at our secure, ISO 27001 certified European Production Centers. Due to our powerful combination of strong technical skills and deep experience, we guarantee the reliability, efficiency, and security of your information systems. We’ll support you in a number of areas: • Application maintenance and support – Intetics provides end-to-end remote management and support for your applications. • Database Administration –We protect the safety of your mission-critical data by providing expert database administration services built around your specific business requirements. • Network and Data Center Administration –To help you meetthechallengeofyourincreasinglycomplexandgrowing information technology infrastructure, rely on Intetics to manage your computer systems remotely for you. • Security Management – Our security management services detect suspicious activity and quickly address vulnerabilities within your networks and systems to prevent unauthorized access to key data. Why Intetics? We innovate in everything we do to provide our clients with the highest value and highest productive output per dollar spent, allowing them to thrive, compete, and win.We configure teams that work for you, own your brand, own your value, and bring innovation, which is “in their DNA.” Our mantra has five core values – stability, quality, commitment, collaboration, and capability. Intetics has the unique and unprecedented ability to deliver and build on these principles better than anyone in the world.We have been adding value to our clients since 1995 and continue to contribute to their success at levels unmatched in our industry. Regardless of market fluctuations, recessions, and rebounds, what is best for any business is the ability to free up capital and reduce operating expenses to fund future growth. No one can supplement your business and provide seamless transitions like Intetics — and our history proves it. We invite you to include us in your next challenge and allow us to measure our success by your prosperity. “DMTI contracted Intetics to perform web-based research related to municipal data acquisition in Canada. Before using Intetics, we handled these tasks on a one-off basis. Intetics’ infrastructure allowed for effective systematic search and download and their programme improved the efficiency of our projects by more than 30%.Today, Intetics are performing additional research and resolution work for us, and we expect to see the same efficiency improvements in the future..” Marlene Ziobrowski, Manager, Data Research and Governance, DMTI Spatial Inc. innovation expertise
  • 12. About Intetics Intetics Co. is a leading global sourcing company focused on establishing and operating remote teams for software development, systems integration, engineering, data processing and back-office support. Based on our unique, proprietary business model of Remote In-Sourcing®, Intetics has successfully served as the innovative partner for over 200 firms worldwide, helping them solve their business challenges with minimal effort and maximum efficiency. The Remote In-Sourcing® Company Contact Us 809 Ridge Rd. Suite 205 Wilmette, IL 60091 Phone: +1 312 625 5669 Fax: +1 847 256 3190 Germany: +49 211 3878 9350 UK: +44 20 3514 1416 USA: +1 877 763 8338 E-mail: contact@intetics.com www.intetics.com