“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle.
What are the habits, or routines, you need to put in place to continuously strive for excellence? How do we create a culture of continuous improvement? In this session you will learn about continuous improvement routines that help you close the gap between your current condition and you desired future state. You will learn how you can probe through the unknown in small deliberate steps. You will also be introduced to the leadership routines to build a continuous improvement culture. These routines are what we call Toyota Kata. Watch the video of the presentation here: http://youtu.be/MT3qgwzj5nY
More Lean IT videos and presentations on: www.lean-it-summit.com
Toyota kata – habits for continuous improvements by Hakan Forss
1. Habits for continuous improvements
3 & 4 October, 2013 Paris, France
hakan.forss@avegagroup.se
@hakanforss
http://hakanforss.wordpress.com/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
2. “We are what we repeatedly do.
Excellence, then, is not an act,
but a habit.”
Aristotle
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
8. Expect at least 50% of the
experiments will not give the
expected result
This is when we REALLY learn!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
9. Let’s do an experiment!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
26. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
27. The Vision
Process focused
Not outcome focused
Not a business or company vision
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
28. Toyota’s Vision for Its
Production Operations
Zero defects
100 percent value added
One-piece flow, in sequence, on
demand
Security for people (no injuries)
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
29. Software development
Vision example
Zero defects, in production
100 percent value added
Highest value first, on demand
Security for people (no injuries)
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
31. Get out of the corner office
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
32. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
33. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
34. What to collect
Data and facts, not gut feel
Process description (Value Stream Map)
Process metrics
Outcome metrics
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
38. Put a square peg in a
round hole
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
39. Setting a target condition
Hypothesis on the journey towards
the next Challenge and Vision
Based on your business strategy and
model for process improvement
Follow the Goldilocks rule
Not too hard, Not too easy, Just Right
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
42. Target Condition examples
All work visible
Lead time 60 days (from 80 days)
Work-in-process 15 (from 20)
Deploy to production every 2 weeks
Specification by Example is used for 80% of
the features
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
54. Your treasure map to
Toyota Kata!
http://hakanforss.wordpress.com/tag/toyota-kata/
http://www.slideshare.net/hkanforss/
http://www-personal.umich.edu/~mrother/Homepage.html
http://www.lean.org/kata/
http://www.slideshare.net/mike734
http://www.slideshare.net/BillCW3/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com