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v




info.nl | FULL SERVICE INTERNET AGENCY
Acting in the New
Reboot 10, Copenhagen
Nowhere Land
                            v


Iskander Smit


info.nl | FULL SERVICE INTERNET AGENCY
or…

    how to deal with
    the emergence of 
                  v
    virtual gated communities


info.nl | FULL SERVICE INTERNET AGENCY
a personal journey




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
a personal journey
   community of family and school friends

 1968
                                       2008
                                         v




info.nl | FULL SERVICE INTERNET AGENCY
a personal journey
   friends for life, connections for ever

 1968
                                       2008
                                         v




info.nl | FULL SERVICE INTERNET AGENCY
a personal journey
   friends for life, connections for ever

 1968
                                       2008
                                         v




info.nl | FULL SERVICE INTERNET AGENCY
a personal journey
   working life

 1968
                                       2008
                                         v




info.nl | FULL SERVICE INTERNET AGENCY
a personal journey
   a new community impuls

 1968
                                       2008
                                         v




info.nl | FULL SERVICE INTERNET AGENCY
reversed relations
   the way we meet and connect changes


                                         v




info.nl | FULL SERVICE INTERNET AGENCY
my social life

   IRL friends & family


                                                 v



                                  info.nl collegues
   online friends



info.nl | FULL SERVICE INTERNET AGENCY
communities are part of our life




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
why groupies group
    Networks discover shared meaning & purpose 
         (based on self interest)



    Communities of Practice knowledge development &
      exchange 
            v
         (developing new practices together)



    Systems of Influence new practices become the
      norm 
         (move the field of practice/wisdom keepers)




info.nl | FULL SERVICE INTERNET AGENCY
communities equals our social life
    a social network only excists with a set of
       shared values and topics to talk about

                          v
    we build our communities around our
      interests and personal beliefs

    the communities will get closer to our
       personal space

info.nl | FULL SERVICE INTERNET AGENCY
causes that communities will close




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
why would this happen?




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
theory of gated communities




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
It is not about security



    The search of niceness; We want to live
                         v
      around people that shares the same values

         [Behind the gates, Setha Low, 2003]




info.nl | FULL SERVICE INTERNET AGENCY
It is not about security


    "Some people think of gated as exclusive.
      Some think of it as security. But most think
                           v
      of privacy.”

         [Lynda Nugent Smith, a New Orleans real estate agent]




info.nl | FULL SERVICE INTERNET AGENCY
Privacy matters


    Privacy is a secure and maintenance free
       environment
                           v
    You need to imprison yourself to feel free
         restrictions to live among people who share their values




info.nl | FULL SERVICE INTERNET AGENCY
gating the community is the best way to
                         v
      garantee the protect the freedom to involve




info.nl | FULL SERVICE INTERNET AGENCY
people will use the privacy functions




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
only 12% without any restrictions
    •  85% of American students has a profile
    •  89% of those has a Facebook profile, 45%
        a Myspace account
                          v
    •  48% have many privacy restrictions, only
        12% has a complete open profile
         [Educause research on 27.000 American students] 




info.nl | FULL SERVICE INTERNET AGENCY
the new landscape




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
two questions to address
    •  what is the consequence for the community
        provider
    •  how to grab the attention from outside the
        communities
       v




info.nl | FULL SERVICE INTERNET AGENCY
a new role of the community provider




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
facebook is not the community
    •  we are the community
         with the same values, connected to each other

    •  facebook e.g. is the provider
                            v
    •  community providers should set the
        relations free




info.nl | FULL SERVICE INTERNET AGENCY
OpenRelation
    OpenID is linked to a member, ease of use

    The important entity that will connect is the
      group
               v


    Interoperability between groups of different
       networks should be made possible


info.nl | FULL SERVICE INTERNET AGENCY
OpenRelation




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
how to grab the attention




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
the pre-community era
   add as much value as possible to seduce
     your prospect

                                         v




info.nl | FULL SERVICE INTERNET AGENCY
the community era
   go there where your prospect are


                                         v




info.nl | FULL SERVICE INTERNET AGENCY
Looking for the touchpoints



               attention
                 orientation
   apply
   use
                                                     v


                    outside
             inside
                    website
             website




info.nl | FULL SERVICE INTERNET AGENCY
Looking for the touchpoints



              attention
                 orientation
       apply
          use
                                                        v


                                                              ouside
   inside
                                                             website
   website




info.nl | FULL SERVICE INTERNET AGENCY
designing for the exploding website

                              motivation



                                               v


                                          stored
   function
                                          profile    in context
                                  task

info.nl | FULL SERVICE INTERNET AGENCY
designing for the context


    design functions which are relevant,
      rewarding and free of obstacles
                      v




info.nl | FULL SERVICE INTERNET AGENCY
how gated is the community?




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
how gated is the community?




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
connect to community




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
be part of the conversation




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
be part of the conversation
   to be successful you need to be part of the
      community

                                         v




info.nl | FULL SERVICE INTERNET AGENCY
concluding




                                         v




info.nl | FULL SERVICE INTERNET AGENCY
concluding
   we will grow more and more in a continuous
     conversational state

                                         v




info.nl | FULL SERVICE INTERNET AGENCY
concluding
   virtual gated communities based on shared
       values will play a dominant role

                                         v




info.nl | FULL SERVICE INTERNET AGENCY
concluding
   community providers should add open
     relation functions

                                         v




info.nl | FULL SERVICE INTERNET AGENCY
concluding
   for companies an exploding strategy is the
      recipy for success 

                                         v




info.nl | FULL SERVICE INTERNET AGENCY
But
if you live in your own virtual
gated communities
         v


don’t forget to be open for new impulses


info.nl | FULL SERVICE INTERNET AGENCY
v
Thanks!
please interact!
iskander@info.nl or @iskandr in social networks




info.nl | FULL SERVICE INTERNET AGENCY
Credentials photos


http://www.flickr.com/photos/whoisstan/188348337/
http://www.flickr.com/photos/wmud/1216193119/
http://www.flickr.com/photos/wmud/1848305260/
                                                v
http://www.flickr.com/photos/marketingfacts/215842199
http://www.flickr.com/photos/gester/2424831457/
http://www.flickr.com/photos/mareen/580324668/
http://www.flickr.com/photos/esprit/24024491/
http://www.flickr.com/photos/equalaffection/2280861197
http://www.flickr.com/photos/rienkmebius/234802363/
http://www.flickr.com/photos/paula_marina/845803994/
http://www.flickr.com/photos/8846935@N05/2446005514/


info.nl | FULL SERVICE INTERNET AGENCY

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Reboot10 Iskander Smit

  • 1. v info.nl | FULL SERVICE INTERNET AGENCY
  • 2. Acting in the New Reboot 10, Copenhagen Nowhere Land v Iskander Smit info.nl | FULL SERVICE INTERNET AGENCY
  • 3. or… how to deal with the emergence of v virtual gated communities info.nl | FULL SERVICE INTERNET AGENCY
  • 4. a personal journey v info.nl | FULL SERVICE INTERNET AGENCY
  • 5. a personal journey community of family and school friends 1968 2008 v info.nl | FULL SERVICE INTERNET AGENCY
  • 6. a personal journey friends for life, connections for ever 1968 2008 v info.nl | FULL SERVICE INTERNET AGENCY
  • 7. a personal journey friends for life, connections for ever 1968 2008 v info.nl | FULL SERVICE INTERNET AGENCY
  • 8. a personal journey working life 1968 2008 v info.nl | FULL SERVICE INTERNET AGENCY
  • 9. a personal journey a new community impuls 1968 2008 v info.nl | FULL SERVICE INTERNET AGENCY
  • 10. reversed relations the way we meet and connect changes v info.nl | FULL SERVICE INTERNET AGENCY
  • 11. my social life IRL friends & family v info.nl collegues online friends info.nl | FULL SERVICE INTERNET AGENCY
  • 12. communities are part of our life v info.nl | FULL SERVICE INTERNET AGENCY
  • 13. why groupies group Networks discover shared meaning & purpose (based on self interest) Communities of Practice knowledge development & exchange v (developing new practices together) Systems of Influence new practices become the norm (move the field of practice/wisdom keepers) info.nl | FULL SERVICE INTERNET AGENCY
  • 14. communities equals our social life a social network only excists with a set of shared values and topics to talk about v we build our communities around our interests and personal beliefs the communities will get closer to our personal space info.nl | FULL SERVICE INTERNET AGENCY
  • 15. causes that communities will close v info.nl | FULL SERVICE INTERNET AGENCY
  • 16. why would this happen? v info.nl | FULL SERVICE INTERNET AGENCY
  • 17. theory of gated communities v info.nl | FULL SERVICE INTERNET AGENCY
  • 18. It is not about security The search of niceness; We want to live v around people that shares the same values [Behind the gates, Setha Low, 2003] info.nl | FULL SERVICE INTERNET AGENCY
  • 19. It is not about security "Some people think of gated as exclusive. Some think of it as security. But most think v of privacy.” [Lynda Nugent Smith, a New Orleans real estate agent] info.nl | FULL SERVICE INTERNET AGENCY
  • 20. Privacy matters Privacy is a secure and maintenance free environment v You need to imprison yourself to feel free restrictions to live among people who share their values info.nl | FULL SERVICE INTERNET AGENCY
  • 21. gating the community is the best way to v garantee the protect the freedom to involve info.nl | FULL SERVICE INTERNET AGENCY
  • 22. people will use the privacy functions v info.nl | FULL SERVICE INTERNET AGENCY
  • 23. only 12% without any restrictions •  85% of American students has a profile •  89% of those has a Facebook profile, 45% a Myspace account v •  48% have many privacy restrictions, only 12% has a complete open profile [Educause research on 27.000 American students] info.nl | FULL SERVICE INTERNET AGENCY
  • 24. the new landscape v info.nl | FULL SERVICE INTERNET AGENCY
  • 25. two questions to address •  what is the consequence for the community provider •  how to grab the attention from outside the communities v info.nl | FULL SERVICE INTERNET AGENCY
  • 26. a new role of the community provider v info.nl | FULL SERVICE INTERNET AGENCY
  • 27. facebook is not the community •  we are the community with the same values, connected to each other •  facebook e.g. is the provider v •  community providers should set the relations free info.nl | FULL SERVICE INTERNET AGENCY
  • 28. OpenRelation OpenID is linked to a member, ease of use The important entity that will connect is the group v Interoperability between groups of different networks should be made possible info.nl | FULL SERVICE INTERNET AGENCY
  • 29. OpenRelation v info.nl | FULL SERVICE INTERNET AGENCY
  • 30. how to grab the attention v info.nl | FULL SERVICE INTERNET AGENCY
  • 31. the pre-community era add as much value as possible to seduce your prospect v info.nl | FULL SERVICE INTERNET AGENCY
  • 32. the community era go there where your prospect are v info.nl | FULL SERVICE INTERNET AGENCY
  • 33. Looking for the touchpoints attention orientation apply use v outside inside website website info.nl | FULL SERVICE INTERNET AGENCY
  • 34. Looking for the touchpoints attention orientation apply use v ouside inside website website info.nl | FULL SERVICE INTERNET AGENCY
  • 35. designing for the exploding website motivation v stored function profile in context task info.nl | FULL SERVICE INTERNET AGENCY
  • 36. designing for the context design functions which are relevant, rewarding and free of obstacles v info.nl | FULL SERVICE INTERNET AGENCY
  • 37. how gated is the community? v info.nl | FULL SERVICE INTERNET AGENCY
  • 38. how gated is the community? v info.nl | FULL SERVICE INTERNET AGENCY
  • 39. connect to community v info.nl | FULL SERVICE INTERNET AGENCY
  • 40. be part of the conversation v info.nl | FULL SERVICE INTERNET AGENCY
  • 41. be part of the conversation to be successful you need to be part of the community v info.nl | FULL SERVICE INTERNET AGENCY
  • 42. concluding v info.nl | FULL SERVICE INTERNET AGENCY
  • 43. concluding we will grow more and more in a continuous conversational state v info.nl | FULL SERVICE INTERNET AGENCY
  • 44. concluding virtual gated communities based on shared values will play a dominant role v info.nl | FULL SERVICE INTERNET AGENCY
  • 45. concluding community providers should add open relation functions v info.nl | FULL SERVICE INTERNET AGENCY
  • 46. concluding for companies an exploding strategy is the recipy for success v info.nl | FULL SERVICE INTERNET AGENCY
  • 47. But if you live in your own virtual gated communities v don’t forget to be open for new impulses info.nl | FULL SERVICE INTERNET AGENCY
  • 48. v Thanks! please interact! iskander@info.nl or @iskandr in social networks info.nl | FULL SERVICE INTERNET AGENCY
  • 49. Credentials photos http://www.flickr.com/photos/whoisstan/188348337/ http://www.flickr.com/photos/wmud/1216193119/ http://www.flickr.com/photos/wmud/1848305260/ v http://www.flickr.com/photos/marketingfacts/215842199 http://www.flickr.com/photos/gester/2424831457/ http://www.flickr.com/photos/mareen/580324668/ http://www.flickr.com/photos/esprit/24024491/ http://www.flickr.com/photos/equalaffection/2280861197 http://www.flickr.com/photos/rienkmebius/234802363/ http://www.flickr.com/photos/paula_marina/845803994/ http://www.flickr.com/photos/8846935@N05/2446005514/ info.nl | FULL SERVICE INTERNET AGENCY