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WEBINAR
PRESENTED BY:
Thank you for Joining Today’s
Webinar
We ask that if you have questions during
the presentation please submit those
directly via email to:
jacquelynn.carrera@impremedia.com

Questions will be answered at the conclusion
of this webinar.

The following presentation deck and
webinar recording will be available to
you immediately following the
conclusion of this webinar.

@impremedia
Today’s Webinar Agenda

Moderated by:
Cynthia Corzo, Editor of Hispanic Market
Weekly
@HispanicMktWkly
Trends in Digital
Joe Kutchera and Hilda Garcia
Making Measurement Make Sense
Sherrill Mane

@impremedia
JOE KUTCHERA
Author & Digital Media
Strategist
Latino Link & Exito
@joekutchera

Meet Our Presenters
HILDA GARCIA
Digital Content Director for
impreMedia and Co-author
of Exito
impreMedia
@garsiknews
Meet Our Presenters

Sherrill Mane
SVP, Research Analytics
and Measurement for
the IAB
@SherrillMane
Donating 100% of
author proceeds
to:
Example of Successful Marketing
Model
Why we need a new marketing model
Innovation

Technology

Community
and Content

Social Listening and
Research
Changing Demographics of America
“Latinized” Marketing model for era of social
media™
scuche a su audiencia (listen to your audience)
perimente como usuario (put yourself in shoes of
user)

ntegrate your communications channels
ransform your audience into communities
ptimize
scuche a su audiencia
(Listen to your audience)
scuche: Listening to/Learning from
Influencers
scuche: Listening & Responding
eXperimente como usuario, a través de "perfiles”
(Put yourself in the shoes of the user, using profiles)

Mariachi

Martín

Mario

Maria
Profiles Help Us Avoid Monolithic
Thinking

“Ms. Davis, get us some binders full of
Latinos.”
eXperimente como usuario - profiles
eXperimente como usuario - profiles

Source: Forrester Research, North American Technographics Online Benchmark Survey, Q3, 2011
ptimize
ptimize: Evaluation of Social Media
Tools
1. Number of social networks integrated
1. Quality of management technology
2. Analytics integration e.g. Omniture, Google
Analytics, Facebook Analytics
3. Longevity of company
4. Geo-targeting (identify users by state)
5. Spanish
ptimize: Evaluation of Social Media
Tools

# of networks

4

5+

5+

5+

Quality rating

Excellent

Excellent

Excellent

Very good

Analytics
integration

Google
Analytics and
Omniture

Omniture

Google
Analytics,
Facebook
Insights

Google
Analytics,
Omniture,
Facebook
Insights

Year founded

Since 2001

Since 2009

Since 2008

Since 2010

Geo-targeting

Yes, by state

Yes, by state

Yes, by state

Yes, state/city

Spanish

Yes

Yes, with
google
Analytics

Yes

Yes
Mobile:

- Less is More
Gracias!
Joe@Kutchera.net
@JoeKutchera
JoeKutchera.com/E-X-I-T-O
HildaGarcia1@aol.com
@GarsikNews
http://one.laptop.org
UPDATE FOR Impremedia
February 2014

www.measurementnow.net
Making Digital Metrics Make Sense in a Cross
Platform World
• Overview of Making Measurement Make Sense (3MS)
• Media measurement standardization
• 3MS news
 Update on viewable impression currency
 Update on education and communication

• What’s next?

www.measurementnow.net
3MS: What Is It?
• A cross-ecosystem collaboration to
improve planning and buying digital media
and facilitate cross-platform comparison
across ALL media...digital and legacy…for
brand advertising.

www.measurementnow.net
3MS: Who Is Involved?

Facilitators:




Supporters:

Now under broad industry oversight of MRC
To date, 200+ executives and industry experts have participated

www.measurementnow.net
3MS: The Objectives
 Create the right digital currency and metrics
 Drive industry consensus around these
solutions
 Identify ongoing standards-setting body

www.measurementnow.net
Media Measurement Standardization
• For nearly 50 years, MRC’s mission has been to secure
for the media industry and related users audience
measurement services that are valid, reliable and
effective;
• This is done by
–

Setting Standards

–

Conducting Audits to Verify Compliance with
Standards.

www.measurementnow.net
3MS Five-Pillar Solution

www.measurementnow.net
3MS News
 MRC Viewable Impressions Advisory against trading on viewable
impressions extended through 1st Q 2014
 MRC Reconciliation Study underway
 Examines how and why accredited viewability measurement vendors produce
disparate numbers
 May lead to refinements in vendor methods
 Will result in guidance on what is the tolerated range of differences

 Debate continues on timing for transition to viewable video impressions
 Latest whitepaper released at IAB ALM (Feb 10, 2014) furthers 3MS
Guiding Principle #4, entitled, “The Advertising Engagement Spectrum:
Defining and Measuring Digital Ad Engagement in a Cross Platform World”

www.measurementnow.net
3MS News
• ANA, 4A’s, IAB jointly hired Fleischman Hillard to
manage 3MS communication
– One voice
– One dedicated resource
– Support the evolution of the MRC

www.measurementnow.net
Ad Classification System and Taxonomy: All
Ad Units Are Not Created Equal
 Possible road map to learning about effects in a systematic fashion

 Supply chain simplification: transactions across sites should use the
same ad unit terminology
 Advisory group finalized a draft taxonomy
 Agency creatives provided feedback on taxonomy

 Review and finalization with full 3MS advisory team
 Development on pilot test specs

www.measurementnow.net
Beyond Viewable Impressions and GRPs
• GRP’s = Gross Rating Points = A count of impressions
delivered by a media schedule
• R X F = GRPs
• Ability to count exposures and frequency across media is
foundational to assessing impact
• All exposures are not created equal
• Broad, amorphous hypothesis: interactivity of ads
contributes to building brands

www.measurementnow.net
Brand Ad Performance Metrics
 Which ad unit capabilities are most beneficial to enhancing brand ad
performance for which goals?
 How can we measure the role of social media
in building brands?
 What is engagement?
 What are the core metrics?
 Which engagement metrics are most important to building
brands?

www.measurementnow.net
Brand Ad Performance Metrics:
Engagement
•
Hundreds of interactive “engagement” metrics made possible by digital measurability
•
•
•

No consensus on which matter most
No standard definitions
2013 IAB whitepaper “Digital Ad Engagement: An Industry Overview and Reconceptualization”
outlines three major categories of engagement
–
–

Physical: user-initiated interaction

–

•

Cognitive: awareness, interest and intention

Emotional

Just released 2014 IAB Whitepaper advances 3MS, “The Advertising Engagement Spectrum:
Defining and Measuring Digital Ad Engagement in a Cross Platform World”
–
–

Defines engagement
Identifies 30 core metrics

www.measurementnow.net
Ad Engagement Definition
• “A spectrum of consumer advertising
activities and experiences cognitive, emotional, physical – that will
have a positive impact on a brand.”
• Will tree up to MRC standardization efforts

www.measurementnow.net
Brand Ad Performance Metrics: Social
Media
 3MS brand impact team agreed that counting likes is not the path to
capturing empirical knowledge and value
 Agreement on need to define social activity and metrics that
cumulatively build brands (social included in the whitepaper)
 Initial industry follow up needs to be enhanced and accelerated
 Need better understanding of connections between social and
other media in building brands
 Potential to work backwards from bigger concepts to discrete
user activities

www.measurementnow.net
Appendix

www.measurementnow.net
Viewable Impressions: Results of Testing
with Agencies and Brands
 Data from 22 live production campaigns, involving more
than 3 billion served impressions, revealed the following:
Viewable rates for the pilot campaigns ranged from a
high of 78.6% to a low of 7.3%
Unmeasured rates were a significant concern:
 Cross-Domain I-Frames
 Other Unmeasured Conditions

www.measurementnow.net
Viewable Impression Guideline Draft:
Display Ads
Requirements for Viewable Display Ad
Impressions
Pixel and Time Requirements
50% of pixels in the viewable space of the browser
Minimum of one consecutive second

www.measurementnow.net
Viewable Impression Guideline
Draft:
Display Ads, Related Issues
• User Interaction Considerations
• Strong User Interaction (such as a legitimate click, as defined by the
IAB’s Click Measurement Guidelines) seen as satisfying requirements
for a Viewable Impressions, even if minimum pixel/time requirements
not met.

• Large Size Display Ads
• Recognition that certain large size ads (IAB Rising Stars units) may
require special consideration, particularly as to pixel requirements.
• Recent off-line discussions lead us to believe we are narrowing in on a
range acceptable for committee consideration.

www.measurementnow.net
Viewable Impression Guideline Draft:
Video Ads
 Requirements for Viewable Video Ad Impressions
Same Pixel and Time Requirements as for
Display Ads, Plus:
Additional time requirement based on length of video
ad unit
Proposed to be the greater of a minimum time or a
percentage of the ad unit
Only unduplicated ad content contributes to meeting this
requirement

www.measurementnow.net
Viewable Impression Guideline Draft:
Video Ads, Related Issue
 Importance of Audio Recognized
But because of current technical limitations in
determining audio levels in all situations,
presence of audio is unlikely to be required by
this initial version of the guideline

www.measurementnow.net
Viewable Impression Guideline Draft:
Other Issues

Other Considerations:
Disclosures of assumptions used in determining
viewable status of ads
Issues related to nested I-Frames
Click to Play vs. Auto Play Video ads

Communication and Discrepancy
Resolution

www.measurementnow.net
The IAB Safeframe Solution
• Code that solves for nested i-frames’ obstruction
of viewability
• Is a critical element in solving for measurability
and for security concerns
• Recruiting participants to test SafeFrame
• Solutions to ease publisher implementation in
process

www.measurementnow.net










Direct viewability data available
Transparency for both parties
Improved performance measurement
Rich media functionality
Programmatic rich media
Metadata sharing
Simplified ad rotation
Publisher page protection
Consumer protection
Q&A Session
Thank you for
attending!

@impremedia

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Webinar on Latest Digital Trends and Measurement

  • 2. Thank you for Joining Today’s Webinar We ask that if you have questions during the presentation please submit those directly via email to: jacquelynn.carrera@impremedia.com Questions will be answered at the conclusion of this webinar. The following presentation deck and webinar recording will be available to you immediately following the conclusion of this webinar. @impremedia
  • 3. Today’s Webinar Agenda Moderated by: Cynthia Corzo, Editor of Hispanic Market Weekly @HispanicMktWkly Trends in Digital Joe Kutchera and Hilda Garcia Making Measurement Make Sense Sherrill Mane @impremedia
  • 4. JOE KUTCHERA Author & Digital Media Strategist Latino Link & Exito @joekutchera Meet Our Presenters HILDA GARCIA Digital Content Director for impreMedia and Co-author of Exito impreMedia @garsiknews
  • 5. Meet Our Presenters Sherrill Mane SVP, Research Analytics and Measurement for the IAB @SherrillMane
  • 6. Donating 100% of author proceeds to:
  • 7. Example of Successful Marketing Model
  • 8. Why we need a new marketing model Innovation Technology Community and Content Social Listening and Research Changing Demographics of America
  • 9. “Latinized” Marketing model for era of social media™ scuche a su audiencia (listen to your audience) perimente como usuario (put yourself in shoes of user) ntegrate your communications channels ransform your audience into communities ptimize
  • 10. scuche a su audiencia (Listen to your audience)
  • 11. scuche: Listening to/Learning from Influencers
  • 12. scuche: Listening & Responding
  • 13. eXperimente como usuario, a través de "perfiles” (Put yourself in the shoes of the user, using profiles) Mariachi Martín Mario Maria
  • 14. Profiles Help Us Avoid Monolithic Thinking “Ms. Davis, get us some binders full of Latinos.”
  • 16. eXperimente como usuario - profiles Source: Forrester Research, North American Technographics Online Benchmark Survey, Q3, 2011
  • 18. ptimize: Evaluation of Social Media Tools 1. Number of social networks integrated 1. Quality of management technology 2. Analytics integration e.g. Omniture, Google Analytics, Facebook Analytics 3. Longevity of company 4. Geo-targeting (identify users by state) 5. Spanish
  • 19. ptimize: Evaluation of Social Media Tools # of networks 4 5+ 5+ 5+ Quality rating Excellent Excellent Excellent Very good Analytics integration Google Analytics and Omniture Omniture Google Analytics, Facebook Insights Google Analytics, Omniture, Facebook Insights Year founded Since 2001 Since 2009 Since 2008 Since 2010 Geo-targeting Yes, by state Yes, by state Yes, by state Yes, state/city Spanish Yes Yes, with google Analytics Yes Yes
  • 22. UPDATE FOR Impremedia February 2014 www.measurementnow.net
  • 23. Making Digital Metrics Make Sense in a Cross Platform World • Overview of Making Measurement Make Sense (3MS) • Media measurement standardization • 3MS news  Update on viewable impression currency  Update on education and communication • What’s next? www.measurementnow.net
  • 24. 3MS: What Is It? • A cross-ecosystem collaboration to improve planning and buying digital media and facilitate cross-platform comparison across ALL media...digital and legacy…for brand advertising. www.measurementnow.net
  • 25. 3MS: Who Is Involved? Facilitators:   Supporters: Now under broad industry oversight of MRC To date, 200+ executives and industry experts have participated www.measurementnow.net
  • 26. 3MS: The Objectives  Create the right digital currency and metrics  Drive industry consensus around these solutions  Identify ongoing standards-setting body www.measurementnow.net
  • 27. Media Measurement Standardization • For nearly 50 years, MRC’s mission has been to secure for the media industry and related users audience measurement services that are valid, reliable and effective; • This is done by – Setting Standards – Conducting Audits to Verify Compliance with Standards. www.measurementnow.net
  • 29. 3MS News  MRC Viewable Impressions Advisory against trading on viewable impressions extended through 1st Q 2014  MRC Reconciliation Study underway  Examines how and why accredited viewability measurement vendors produce disparate numbers  May lead to refinements in vendor methods  Will result in guidance on what is the tolerated range of differences  Debate continues on timing for transition to viewable video impressions  Latest whitepaper released at IAB ALM (Feb 10, 2014) furthers 3MS Guiding Principle #4, entitled, “The Advertising Engagement Spectrum: Defining and Measuring Digital Ad Engagement in a Cross Platform World” www.measurementnow.net
  • 30. 3MS News • ANA, 4A’s, IAB jointly hired Fleischman Hillard to manage 3MS communication – One voice – One dedicated resource – Support the evolution of the MRC www.measurementnow.net
  • 31. Ad Classification System and Taxonomy: All Ad Units Are Not Created Equal  Possible road map to learning about effects in a systematic fashion  Supply chain simplification: transactions across sites should use the same ad unit terminology  Advisory group finalized a draft taxonomy  Agency creatives provided feedback on taxonomy  Review and finalization with full 3MS advisory team  Development on pilot test specs www.measurementnow.net
  • 32. Beyond Viewable Impressions and GRPs • GRP’s = Gross Rating Points = A count of impressions delivered by a media schedule • R X F = GRPs • Ability to count exposures and frequency across media is foundational to assessing impact • All exposures are not created equal • Broad, amorphous hypothesis: interactivity of ads contributes to building brands www.measurementnow.net
  • 33. Brand Ad Performance Metrics  Which ad unit capabilities are most beneficial to enhancing brand ad performance for which goals?  How can we measure the role of social media in building brands?  What is engagement?  What are the core metrics?  Which engagement metrics are most important to building brands? www.measurementnow.net
  • 34. Brand Ad Performance Metrics: Engagement • Hundreds of interactive “engagement” metrics made possible by digital measurability • • • No consensus on which matter most No standard definitions 2013 IAB whitepaper “Digital Ad Engagement: An Industry Overview and Reconceptualization” outlines three major categories of engagement – – Physical: user-initiated interaction – • Cognitive: awareness, interest and intention Emotional Just released 2014 IAB Whitepaper advances 3MS, “The Advertising Engagement Spectrum: Defining and Measuring Digital Ad Engagement in a Cross Platform World” – – Defines engagement Identifies 30 core metrics www.measurementnow.net
  • 35. Ad Engagement Definition • “A spectrum of consumer advertising activities and experiences cognitive, emotional, physical – that will have a positive impact on a brand.” • Will tree up to MRC standardization efforts www.measurementnow.net
  • 36. Brand Ad Performance Metrics: Social Media  3MS brand impact team agreed that counting likes is not the path to capturing empirical knowledge and value  Agreement on need to define social activity and metrics that cumulatively build brands (social included in the whitepaper)  Initial industry follow up needs to be enhanced and accelerated  Need better understanding of connections between social and other media in building brands  Potential to work backwards from bigger concepts to discrete user activities www.measurementnow.net
  • 38. Viewable Impressions: Results of Testing with Agencies and Brands  Data from 22 live production campaigns, involving more than 3 billion served impressions, revealed the following: Viewable rates for the pilot campaigns ranged from a high of 78.6% to a low of 7.3% Unmeasured rates were a significant concern:  Cross-Domain I-Frames  Other Unmeasured Conditions www.measurementnow.net
  • 39. Viewable Impression Guideline Draft: Display Ads Requirements for Viewable Display Ad Impressions Pixel and Time Requirements 50% of pixels in the viewable space of the browser Minimum of one consecutive second www.measurementnow.net
  • 40. Viewable Impression Guideline Draft: Display Ads, Related Issues • User Interaction Considerations • Strong User Interaction (such as a legitimate click, as defined by the IAB’s Click Measurement Guidelines) seen as satisfying requirements for a Viewable Impressions, even if minimum pixel/time requirements not met. • Large Size Display Ads • Recognition that certain large size ads (IAB Rising Stars units) may require special consideration, particularly as to pixel requirements. • Recent off-line discussions lead us to believe we are narrowing in on a range acceptable for committee consideration. www.measurementnow.net
  • 41. Viewable Impression Guideline Draft: Video Ads  Requirements for Viewable Video Ad Impressions Same Pixel and Time Requirements as for Display Ads, Plus: Additional time requirement based on length of video ad unit Proposed to be the greater of a minimum time or a percentage of the ad unit Only unduplicated ad content contributes to meeting this requirement www.measurementnow.net
  • 42. Viewable Impression Guideline Draft: Video Ads, Related Issue  Importance of Audio Recognized But because of current technical limitations in determining audio levels in all situations, presence of audio is unlikely to be required by this initial version of the guideline www.measurementnow.net
  • 43. Viewable Impression Guideline Draft: Other Issues Other Considerations: Disclosures of assumptions used in determining viewable status of ads Issues related to nested I-Frames Click to Play vs. Auto Play Video ads Communication and Discrepancy Resolution www.measurementnow.net
  • 44. The IAB Safeframe Solution • Code that solves for nested i-frames’ obstruction of viewability • Is a critical element in solving for measurability and for security concerns • Recruiting participants to test SafeFrame • Solutions to ease publisher implementation in process www.measurementnow.net
  • 45.          Direct viewability data available Transparency for both parties Improved performance measurement Rich media functionality Programmatic rich media Metadata sharing Simplified ad rotation Publisher page protection Consumer protection
  • 46. Q&A Session Thank you for attending! @impremedia

Editor's Notes

  1. Me llamo Joe Kutchera, y en españolPepeCuchara, y yo soy el autor del Libro EXITO: Su estrategia de marketing digital en 5 pasos. Queremosexpandir el vocabulario de todos los Americanos con el acronimo de EXITO, un proceso de cincopasosqueayuda a compañíasgrandes y pequeñoshacersu plan de marketing en la epoca de redessociales.Ademas, queremosexpandir la audiencia del Internet en Latinoamerica. Misautores y yodonamos 100% de los ingresos de los autores al ONG One Laptop Per Child, un laptop porniño
  2. What are the core metrics that quantify engagement in a world of interactivity and measurability?Which engagement metrics are most important to building brands?
  3. Ad engagement: reviewing whether the creative is compelling and whether a consumer interacted with the ad in some way Content engagement: gauging which content is most captivating on a site Audience engagement: identifying which viewers are paying the most attention and are contributing to the conversationThe whitepaper lists three common proxies to cognitive measures of ad engagement:Biometrics: unconscious physical reactions such as heart palpitations, pupil dilation and eye tracking Surveys: self-reported engagement Heatmaps: detailed data visualizations of visitor activity