2. Thank you for Joining Today’s
Webinar
We ask that if you have questions during
the presentation please submit those
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Questions will be answered at the conclusion
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The following presentation deck and
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@impremedia
3. Today’s Webinar Agenda
Moderated by:
Cynthia Corzo, Editor of Hispanic Market
Weekly
@HispanicMktWkly
Trends in Digital
Joe Kutchera and Hilda Garcia
Making Measurement Make Sense
Sherrill Mane
@impremedia
4. JOE KUTCHERA
Author & Digital Media
Strategist
Latino Link & Exito
@joekutchera
Meet Our Presenters
HILDA GARCIA
Digital Content Director for
impreMedia and Co-author
of Exito
impreMedia
@garsiknews
8. Why we need a new marketing model
Innovation
Technology
Community
and Content
Social Listening and
Research
Changing Demographics of America
9. “Latinized” Marketing model for era of social
media™
scuche a su audiencia (listen to your audience)
perimente como usuario (put yourself in shoes of
user)
ntegrate your communications channels
ransform your audience into communities
ptimize
10. scuche a su audiencia
(Listen to your audience)
18. ptimize: Evaluation of Social Media
Tools
1. Number of social networks integrated
1. Quality of management technology
2. Analytics integration e.g. Omniture, Google
Analytics, Facebook Analytics
3. Longevity of company
4. Geo-targeting (identify users by state)
5. Spanish
19. ptimize: Evaluation of Social Media
Tools
# of networks
4
5+
5+
5+
Quality rating
Excellent
Excellent
Excellent
Very good
Analytics
integration
Google
Analytics and
Omniture
Omniture
Google
Analytics,
Facebook
Insights
Google
Analytics,
Omniture,
Facebook
Insights
Year founded
Since 2001
Since 2009
Since 2008
Since 2010
Geo-targeting
Yes, by state
Yes, by state
Yes, by state
Yes, state/city
Spanish
Yes
Yes, with
google
Analytics
Yes
Yes
23. Making Digital Metrics Make Sense in a Cross
Platform World
• Overview of Making Measurement Make Sense (3MS)
• Media measurement standardization
• 3MS news
Update on viewable impression currency
Update on education and communication
• What’s next?
www.measurementnow.net
24. 3MS: What Is It?
• A cross-ecosystem collaboration to
improve planning and buying digital media
and facilitate cross-platform comparison
across ALL media...digital and legacy…for
brand advertising.
www.measurementnow.net
25. 3MS: Who Is Involved?
Facilitators:
Supporters:
Now under broad industry oversight of MRC
To date, 200+ executives and industry experts have participated
www.measurementnow.net
26. 3MS: The Objectives
Create the right digital currency and metrics
Drive industry consensus around these
solutions
Identify ongoing standards-setting body
www.measurementnow.net
27. Media Measurement Standardization
• For nearly 50 years, MRC’s mission has been to secure
for the media industry and related users audience
measurement services that are valid, reliable and
effective;
• This is done by
–
Setting Standards
–
Conducting Audits to Verify Compliance with
Standards.
www.measurementnow.net
29. 3MS News
MRC Viewable Impressions Advisory against trading on viewable
impressions extended through 1st Q 2014
MRC Reconciliation Study underway
Examines how and why accredited viewability measurement vendors produce
disparate numbers
May lead to refinements in vendor methods
Will result in guidance on what is the tolerated range of differences
Debate continues on timing for transition to viewable video impressions
Latest whitepaper released at IAB ALM (Feb 10, 2014) furthers 3MS
Guiding Principle #4, entitled, “The Advertising Engagement Spectrum:
Defining and Measuring Digital Ad Engagement in a Cross Platform World”
www.measurementnow.net
30. 3MS News
• ANA, 4A’s, IAB jointly hired Fleischman Hillard to
manage 3MS communication
– One voice
– One dedicated resource
– Support the evolution of the MRC
www.measurementnow.net
31. Ad Classification System and Taxonomy: All
Ad Units Are Not Created Equal
Possible road map to learning about effects in a systematic fashion
Supply chain simplification: transactions across sites should use the
same ad unit terminology
Advisory group finalized a draft taxonomy
Agency creatives provided feedback on taxonomy
Review and finalization with full 3MS advisory team
Development on pilot test specs
www.measurementnow.net
32. Beyond Viewable Impressions and GRPs
• GRP’s = Gross Rating Points = A count of impressions
delivered by a media schedule
• R X F = GRPs
• Ability to count exposures and frequency across media is
foundational to assessing impact
• All exposures are not created equal
• Broad, amorphous hypothesis: interactivity of ads
contributes to building brands
www.measurementnow.net
33. Brand Ad Performance Metrics
Which ad unit capabilities are most beneficial to enhancing brand ad
performance for which goals?
How can we measure the role of social media
in building brands?
What is engagement?
What are the core metrics?
Which engagement metrics are most important to building
brands?
www.measurementnow.net
34. Brand Ad Performance Metrics:
Engagement
•
Hundreds of interactive “engagement” metrics made possible by digital measurability
•
•
•
No consensus on which matter most
No standard definitions
2013 IAB whitepaper “Digital Ad Engagement: An Industry Overview and Reconceptualization”
outlines three major categories of engagement
–
–
Physical: user-initiated interaction
–
•
Cognitive: awareness, interest and intention
Emotional
Just released 2014 IAB Whitepaper advances 3MS, “The Advertising Engagement Spectrum:
Defining and Measuring Digital Ad Engagement in a Cross Platform World”
–
–
Defines engagement
Identifies 30 core metrics
www.measurementnow.net
35. Ad Engagement Definition
• “A spectrum of consumer advertising
activities and experiences cognitive, emotional, physical – that will
have a positive impact on a brand.”
• Will tree up to MRC standardization efforts
www.measurementnow.net
36. Brand Ad Performance Metrics: Social
Media
3MS brand impact team agreed that counting likes is not the path to
capturing empirical knowledge and value
Agreement on need to define social activity and metrics that
cumulatively build brands (social included in the whitepaper)
Initial industry follow up needs to be enhanced and accelerated
Need better understanding of connections between social and
other media in building brands
Potential to work backwards from bigger concepts to discrete
user activities
www.measurementnow.net
38. Viewable Impressions: Results of Testing
with Agencies and Brands
Data from 22 live production campaigns, involving more
than 3 billion served impressions, revealed the following:
Viewable rates for the pilot campaigns ranged from a
high of 78.6% to a low of 7.3%
Unmeasured rates were a significant concern:
Cross-Domain I-Frames
Other Unmeasured Conditions
www.measurementnow.net
39. Viewable Impression Guideline Draft:
Display Ads
Requirements for Viewable Display Ad
Impressions
Pixel and Time Requirements
50% of pixels in the viewable space of the browser
Minimum of one consecutive second
www.measurementnow.net
40. Viewable Impression Guideline
Draft:
Display Ads, Related Issues
• User Interaction Considerations
• Strong User Interaction (such as a legitimate click, as defined by the
IAB’s Click Measurement Guidelines) seen as satisfying requirements
for a Viewable Impressions, even if minimum pixel/time requirements
not met.
• Large Size Display Ads
• Recognition that certain large size ads (IAB Rising Stars units) may
require special consideration, particularly as to pixel requirements.
• Recent off-line discussions lead us to believe we are narrowing in on a
range acceptable for committee consideration.
www.measurementnow.net
41. Viewable Impression Guideline Draft:
Video Ads
Requirements for Viewable Video Ad Impressions
Same Pixel and Time Requirements as for
Display Ads, Plus:
Additional time requirement based on length of video
ad unit
Proposed to be the greater of a minimum time or a
percentage of the ad unit
Only unduplicated ad content contributes to meeting this
requirement
www.measurementnow.net
42. Viewable Impression Guideline Draft:
Video Ads, Related Issue
Importance of Audio Recognized
But because of current technical limitations in
determining audio levels in all situations,
presence of audio is unlikely to be required by
this initial version of the guideline
www.measurementnow.net
43. Viewable Impression Guideline Draft:
Other Issues
Other Considerations:
Disclosures of assumptions used in determining
viewable status of ads
Issues related to nested I-Frames
Click to Play vs. Auto Play Video ads
Communication and Discrepancy
Resolution
www.measurementnow.net
44. The IAB Safeframe Solution
• Code that solves for nested i-frames’ obstruction
of viewability
• Is a critical element in solving for measurability
and for security concerns
• Recruiting participants to test SafeFrame
• Solutions to ease publisher implementation in
process
www.measurementnow.net
45.
Direct viewability data available
Transparency for both parties
Improved performance measurement
Rich media functionality
Programmatic rich media
Metadata sharing
Simplified ad rotation
Publisher page protection
Consumer protection
Me llamo Joe Kutchera, y en españolPepeCuchara, y yo soy el autor del Libro EXITO: Su estrategia de marketing digital en 5 pasos. Queremosexpandir el vocabulario de todos los Americanos con el acronimo de EXITO, un proceso de cincopasosqueayuda a compañíasgrandes y pequeñoshacersu plan de marketing en la epoca de redessociales.Ademas, queremosexpandir la audiencia del Internet en Latinoamerica. Misautores y yodonamos 100% de los ingresos de los autores al ONG One Laptop Per Child, un laptop porniño
What are the core metrics that quantify engagement in a world of interactivity and measurability?Which engagement metrics are most important to building brands?
Ad engagement: reviewing whether the creative is compelling and whether a consumer interacted with the ad in some way Content engagement: gauging which content is most captivating on a site Audience engagement: identifying which viewers are paying the most attention and are contributing to the conversationThe whitepaper lists three common proxies to cognitive measures of ad engagement:Biometrics: unconscious physical reactions such as heart palpitations, pupil dilation and eye tracking Surveys: self-reported engagement Heatmaps: detailed data visualizations of visitor activity