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17 October 2013
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#CSRSummitQatar
24-25 November 2013

Renaissance Hotel Doha, Qatar
Generating Employment
Developing Communities
Cascading Knowledge
Social Entrepreneurship
Empowering the Next Generation
Monetising CSR
Extending SME Opportunities

Expert Speaker Faculty

Programme Highlights
	 Understand CSR’s benefits to the nation’s socioeconomic landscape
	 Embed specific drivers within your engagement plan to sustain CSR ROI
	 Assess CSR models which align to your core business agenda
	 Enhance the social value of your supply chain pyramid
	 Gain insight into community development initiatives which result in
entrepreneurial projects

Per Gankvist, Authour
CSR Though leader and
Vice Chairman, Fair-trade
Stockholm, Sweden

Hoss Vetry
Cluster General Manager
The Ritz Carlton
Qatar

Dr Neil Kirkpatrick
Head of Sustainability
WS Atkins & Partners Overseas
Qatar

	 Analyse the direct impact of CSR to your bottom line

Nikolaos Karavotas
Sustainable Development Manager
QDVC
Qatar

Dr Walid Al Fitaihi
Founder, Chairman and CEO
International Medical Centre
KSA

Dr Daan Elfers
Founder
EMG
Netherlands

	 Utilise expert knowledge to initiate gender diverse opportunities
See inside for more…

What’s new for Qatar?
An
	 extremely well researched programme reflecting the nation’s
priorities:
	 Job creation
	 Gender diversity
	 Knowledge economy
	 Community initiatives
Represented via a comprehensive stakeholder advisory board
	
Post
	 conference workshop: turning CSR into a revenue generating
model
Offering a unique opportunity to gain tangible takeaways which
	
may be implemented in your CSR plan right away

www.iirme.com/csrqatar
Silver Sponsor

Delegate Chair Sponsor

Regional Media Partner

Also Speaking:
Nancy Lau, E-Commerce and CSR Manager
The Ritz Carlton Doha, Qatar
Ahmed Salaheldin, Associate Director, Relief and International
Development, Qatar Red Crescent, Qatar

See full list ofspeakers inside
Media Partners

Organised By
Welcome to CSR Qatar 2013
Dear Colleague,
CSR is being extended as a priority in the region. Institutional and Corporate initiatives have aligned well to national strategy
objectives of Employment creation, addressing the Education and Training gap, Gender diversification and promoting platforms for
Entrepreneurship via social and SME opportunities.
Being an integral stakeholder via our annual CSR summit in Dubai for 10 years, we are pleased to introduce a country specific summit
in Qatar which will be held on 24 – 25 November 2013 in Doha!
In line with CSR indicators in Qatar, this gathering focuses on maturity drivers to align your initiatives with the business agenda. This
is facilitated via our well researched programme addressing specific processes which maximise the impact of your initiatives. The
comprehensive programme ends with a certified workshop on repositioning your CSR initiative into a business model.
This CSR summit is a gathering of stakeholders who participate, network and integrate in Q&A, roundtables and panels. If you are
passionate about CSR you need to be here!
I look forward to welcoming you this November.
Kind regards,
Sally Corander

A great platform to network with CSR
practitioners, share experience and best
practice in the region..

Divisional Manager

Mariam Farag, MBC Group

Speaker Faculty
	 Ahmed Salaheldin, Associate Director, Relief and International
Development, Qatar Red Crescent, Qatar

	 Dr. Sherif H. Zaki Tehemar, Chairperson of the CSR committee, 	
Dr. Soliman Fakeeh Hospital, KSA

	 Alexandre Lemile, Founder and Managing Director, Wizeimpact,
UAE

	 Drs Daan Elffers, Founder, EMG CSR, The Netherlands

	 Amar Benaissa, Director of Operations, INJAZ, Qatar	

	 Hoss Vetry, Cluster General Manager, The Ritz Carlton, Qatar

	 Antoine Tayyar, Public Affairs and Communications Director,
Coca-Cola Middle East, Qatar
	 Bader Al-Jaidah, Tafawoq Development Manager, Qatar Shell,
Qatar
	 Bander Al Shammari, CSR Manager, Al Turki Group, KSA
	 Chamber of Commerce, Qatar
	 Dr Dina Jamali, Professor and Associate Dean for Faculty,
American University of Beirut, Olayan School of Business,
Lebanon
	 Dr Fatih Mehment Gul, Founder and Executive Director, CSR
Middle East, Turkey
	 Dr Neil Kirkpatrick, Head of Sustainability, WS Atkins and
Partners Overseas, Qatar
	 Dr Walid Al Fitaihi, Founder, Chairman and CEO, International
Medical Centre, KSA

	 Drs Zeljka Davis, Partner, EMG CSR, United Kingdom
	 Ibrahim Al Zubi, Head of CSR, Majid Al Futtaim, UAE
	 Jack Saba, Corporate Affairs Manager, Sasol, Qatar
	 Jeff Chertack, Regional Director, Corporate Communications and
Public Affairs, Memac Ogilvy, Qatar
	 Nancy Lau, E-Commerce and CSR Manager, The Ritz Carlton
Doha, Qatar
	 Nikolaos Karavotas, Sustainable Development Manager, QDVC
(Qatari Diar Vinci Construction), Qatar
	 Henriette McCool, CSR Coordinator, QDVC (Qatari Diar Vinci
Construction), Qatar
	 Per Gankvist, Author, CSR thought leader and Vice Chairman, Fair
Trade, Sweden
	 Rob Sherwin, General Manager Corporate Affairs and Deputy
Country Chairman, Qatar Shell, Qatar

Networking Activities – More networking than ever before to ensure better interaction and shared learning
Speed Networking - Our speed
networking session ensures that
you leave this session with many
new contacts in a fun and easy
format. Make sure you bring plenty
of your business cards.
Networking Game - With over
100 CSR professionals in the room,
this session will provide further
networking opportunity to ensure
you receive the maximum value
from the event.

Interactive Roundtables - Focus Areas
For CSR Initiatives – With 4 different tables
dedicated to a specific topic, this is your chance
to discuss your specific concerns and explore
practical solutions with your peers.
Panel Discussions - Join in the debate
with high profile speakers
Speaker Hosted Lunch - Meet the

speakers in person. Have your questions
answered and share insights over a hearty
meal.

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/csrqatar
Corporate Social Responsibility (CSR) is synonymous with the State of Qatar. A nation
that gives to its people, community and the world at large has CSR as a national priority.
Core resource-led industries such as oil , gas, finance and utilities have led CSR initiatives
supported strongly by government institutions and Sovereign Wealth Fund (SWF)
initiatives. They are now regarded as models of CSR from which others wish to learn and
gain understanding as to how best to implement CSR within their organisations.

24-25 November 2013

Renaissance Hotel Doha, Qatar

#CSRSummitQatar

IIRME’s 1st annual CSR Summit in Qatar is a platform where Qatar prides itself on
sharing its achievements regarding responsible corporate conduct within its community,
consumers and employees, setting a benchmark for the world to follow.

CONFERENCE DAY ONE
8.30	

Registration and Coffee

12.50	 Lunch for delegates and speakers

STRATEGY
9.30	
	

Welcome from the Chair
Drs Daan Elffers, Founder, EMG CSR, The Netherlands

9.40	

The impact of CSR within an organisation and its benefits on
socio-economic development via community initiatives
Chamber of Commerce, Qatar

Keynote Opening Address
	

Sunday 24 November 2013

Keynote
10.00	 Embedding Corporate CSR
	
The art of linking sustainability to profitability and innovation
	
Per Gankvist, Author, CSR thought leader and Vice Chairman,
Fair Trade, Sweden
10.20	 Why CSR?
	
CSR as a Business Model – What works and what doesn’t
	
Dr Fatih Mehment Gul, Founder and Executive Director, CSR
Middle East, Turkey

VISION
10.40	 Award-Winning Presenter
	
Top Down or Bottom Up Approach
	
Building a strong business case for sustainability, gaining the
board’s buy in and delivering results that impact your bottom
line
	
Dr Walid Al Fitaihi, Founder, Chairman and CEO, International
Medical Centre, KSA	
11.00	 Coffee and Networking Break
	
11.30	 Award-Winning Case Study
	
How to communicate your CSR practice
Requirements for the communication strategy
CSR awareness campaign
The role of the CSR department/committee
Internal vs external communication
Using Social Media for CSR: pros and cons
	
Dr. Sherif H. Zaki Tehemar, Chairperson of the CSR
committee, Dr. Soliman Fakeeh Hospital, KSA

PANEL SESSION
11.50	 CSR Champions Panel Session:
	
We lead because we give back; how have we:
ƒƒ Contributed to economic stability
ƒƒ Empowered the next generation
ƒƒ Bridged socio- economic inequality
ƒƒ Supported community projects and enhanced charitable
causes
	
Dr Walid Al Fitaihi, Founder, Chairman and CEO, International
Medical Centre, KSA	
	
Hoss Vetry, Cluster General Manager, The Ritz Carlton, Qatar
	
Ibrahim Al Zubi, Head of CSR, Majid Al Futtaim, UAE
	
Rob Sherwin, General Manager Corporate Affairs and Deputy
Country Chairman, Qatar Shell, Qatar
	
Moderated by: Drs Daan Elffers, Founder, EMG CSR, The
Netherlands

14.00	 Impact Measurement
	
Social Impact of Reporting CSR. What does reporting mean
to the business?
	
If CSR were mandatory today would you be in a position to
comply? How integral reporting is and why it should be a
priority will be the focus of this session.
	
Alexandre Lemile, Founder and Managing Director,
Wizeimpact, UAE

KEYNOTE
14.20	 TAFAWOQ – a case study of multi-party partnership in
support of the QNV 2030
	
Bader Al-Jaidah, Tafawoq Development Manager, Qatar
Shell, Qatar
14.40 	Implementation
	
What is your engagement plan? Are you leveraging
leadership in cascading your CSR vision?
	
Bander Al Shammari, CSR Manager, Al Turki Group, KSA
15.20	 Speaker Faculty Reserved for QNB
15.40	 Strategic Positioning and Reputation Management through
CSR
Drs Zeljka Davis, Partner, EMG CSR, United Kingdom
16.00	 Stakeholder Panel:
	
Who should lead CSR?
ƒƒ Consumers
ƒƒ Employees
ƒƒ Government
ƒƒ Citizens
	
Ahmed Salaheldin, Associate Director, Relief and
International Development, Qatar Red Crescent, Qatar
	
Dr Dina Jamali, Professor and Associate Dean for Faculty,
American University of Beirut, Olayan School of Business,
Lebanon
	
Moderated by:
	
Drs Zeljka Davis, Partner, EMG CSR, United Kingdom
16.30	 Close of Conference Day 1

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/csrqatar
CONFERENCE DAY TWO
9.20 	 Recap of Day 1 from the Chair
	
Drs Daan Elffers, Founder, EMG CSR, The Netherlands

Business Agenda of CSR
9.30	

From CSR to CSO – Rethinking models of corporate–
community relations in the GCC
	
Traditional models of CSR focus on a company’s responsibility
to its stakeholders and communities surrounding their
operations. The booming GCC markets are experiencing
the emergence of new companies, new publics and new
stakeholders that must be addressed by CSR directors.
Meanwhile, international companies are working to find
white space and relevance in their corporate responsibility
actions in the region. This panel discussion will explore how
companies are rethinking their CSR programs (or developing
new ones) that leverage organizational mission with deep
community engagement in the Gulf.
	
Jack Saba, Corporate Affairs Manager, Sasol, Qatar
	
Antoine Tayyar, Public Affairs and Communications Director, 	
Coca-Cola Middle East, Qatar
	
Grohe Middle East
	Moderator:
	
Jeff Chertack, Regional Director, Corporate Communications
and Public Affairs, Memac Ogilvy, Qatar
10.00	 CSR in the Labour Camps 
Why CSR initiatives are needed in labour facilities and some
of QDVC's pioneering initiatives. 
Qatar’s mandatory standards for migrant workers’ welfare. 
Nikolaos Karavotas, Sustainable Development
Manager, QDVC (Qatari Diar Vinci Construction), Qatar
Henriette McCool, CSR Coordinator, QDVC (Qatari Diar Vinci
Construction), Qatar
10.20	 Hospitality Partnerships
	
Aligning humanitarian efforts to generate CSR for mutual 		
benefit
	
Nancy Lau, E-Commerce and CSR Manager, The Ritz 		
Carlton Doha, Qatar

Post Summit Workshop
Certified Workshop
CSR as a Business Model: Aligning CSR to your Business Agenda to Generate
Revenue and turn it Sustainable
This 3 hour workshop will formalise firm foundations CSR in the Kingdom has
been based on. It will then share the next steps in identifying how to align your
current work to resources within the organisation and manage risk which
generates revenue to reflect directly on your bottom line.
Learning Objectives
	 Link and align CSR and Sustainability
	 Identify forces which drive CSR engagement and strategy
	 Utilise key documents which assist your business in relation to CSR guidelines,
standards and protocols
	 Engage stakeholders to take ownership and advocate CSR
	 Tips and techniques to plan and develop a CSR strategy which suits your
business
	 Formulate and implement a step-by-step guide for your business
	 CSR reporting: maximise benefits and avoid pitfalls
	 Introduction to the circular economy model and Cradle to Cradle
Led by: Daan Elffers, Founder of EMG and Head of the EMG
Amsterdam office
Daan Elffers is a passionate believer in the circular economy
model and is a certified Cradle to Cradle consultant (2008),
trained by Prof. Dr. Michael Braungart and EPEA in Hamburg.
He holds a Master’s degree from the Rotterdam School
of Management at Erasmus University and has lived and worked in the
Netherlands, Switzerland, Singapore and the United Kingdom.

Monday 25 November 2013
10.40	 CSR and Sustainability Management – overlap and 		
differences
ƒƒ What is CSR and what is Sustainability Management?
ƒƒ What are the mechanisms to align them?
ƒƒ How can one influence the other?
ƒƒ What does the future hold?
	
Dr Neil Kirkpatrick, Head of Sustainability, WS Atkins and 		
Partners Overseas, Qatar
11.00	 Coffee for delegates and speakers
11.30	 Our Next Generation
	
Empowering Leaders of Tomorrow Via CSR
	
Dr Dina Jamali, Professor and Associate Dean for Faculty,
American University of Beirut, Olayan School of Business,
Lebanon
11.50	 CSR’s Prodigy
	
Oil and gas has always supported the community it serves.
Has CSR generated a hidden gem in the form of SME which
remains undiscovered?
	
Speaker Faculty reserved for Qatar Petroleum

PANEL SESSION
12.10	 Monestising CSR
	
Is CSR a core investment opportunity generating 			
sustainable returns? Does it generate ROI?
	
Ibrahim Al Zubi, Head of CSR, Majid Al Futtaim, UAE
	
Amar Benaissa, Director of Operations, INJAZ, Qatar	
	
Moderated by:
	
Drs Zeljka Davis, Partner, EMG CSR, United Kingdom
13.00	 Lunch leading on to certified workshop

14.00 – 17.00
Drs Zeljka Davis, Head of the EMG Cambridge office
Zeljka Davis has spent more than a decade working with large
international companies on communicating CSR strategy,
employee engagement and reputation management. She has
led several corporate reorganizations and behavioral change
programs on sustainability as well as employee engagement
programs and communications for companies in highly regulated industries
such as the chemical sector, oil and gas. Zeljka Davis studied at the Stern
School of Business in the USA and Erasmus University in Rotterdam, the
Netherlands. She is fluent in English, Dutch and Croatian and has worked in the
UAE, Singapore, Norway, the Netherlands and the United Kingdom.
About EMG:
EMG is an award-winning sustainability consultancy specialized in improving
business performance driven by corporate and social responsibilitytransforming sustainability strategy, corporate responsibility values and
ambitions into tangible, profitable results.
In 2008 EMG became the world’s first company with accredited Sustainability
consultants for the marketing of Cradle to Cradle®, the closed loop/ circular
economy model developed by William McDonough and Prof. Michael
Braungart, and has a partnership with the Cradle to Cradle Products Innovation
Institute in California, USA. With offices in Amsterdam, London, Cambridge and
New York, EMG is the first sustainability management consultancy to be a
member of the European Sustainable Investment Forum (EUROSIF).
Over the years, EMG has received numerous international awards in recognition
of its quality and effectiveness including most recently the Summit
International Leader Award for Sustainability and the Communitas Award for
Leadership in Ethical and Environmental Responsibility.

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/csrqatar
Partner with the CSR Qatar Summit

Get in touch with Renae Ruggieri to find out more about tailored
packages and how to:

Are you a thought leader in CSR?

	 Showcase your CSR initiatives
	 Position your brand as a thought leader
	 Publicise your CSR activities and brand
	 Build brand recognition and raise your organisation’s profile

Would you like to showcase your CSR initiatives on a high profile
platform?
Partnering with the CSR Qatar Summit is an extremely effective
way of positioning your brand as a innovator and pioneer in corporate
social responsibility. The Summit provides a unique, high-profile
platform with opportunities to interact with the industry’s biggest
players and unprecedented media brand exposure.

You can reach Renae on sponsorship@iirme.com
or call +971 4 407 2732

We are very creative with our partnerships and will offer more than
just an exhibition stand!

Delegate Chair Sponsor
Shell is the largest international investor in Qatar
investing up to $21 billion in the last 6 years.
Qatar Petroleum and Shell are delivering two
of the largest energy projects in the world with
Qatar Petroleum (QP) in Ras Laffan Industrial
City. Pearl Gas to Liquids (GTL) is the world’s largest GTL plant and
cements Qatar’s position as the GTL capital of the world. At an
investment of $ 18 – 19 billion it is the largest single investment in the
Shell Group’s global portfolio.
The Qatargas 4 Liquefied Natural Gas project (QP (70%) and Shell
(30%)) combines Shell’s global leadership in LNG with Qatar’s position
as the world’s largest LNG supplier.

Shell has established a world-class research and development
facility and a learning centre, the Qatar Shell Research & Technology
Centre, at the Qatar Science & Technology Park. Shell has a financial
commitment to invest up to $100 million on programmes at the Centre
over a 10-year period.
In 2010, Shell and PetroChina signed an agreement to explore Block D.
QP and Shell are jointly developing a major petrochemicals complex
called Al Karaana in Ras Laffan Industrial City. In February 2013 they
awarded the Front End Engineering and Design (FEED) contract to
complete the full scope and definition for the development of this
world class facility.

Be the leader of the sustainability
agenda that works for your organisation.
Ask yourself questions on how your
organisation can do good, rather than how
to be less bad.
Daan Elffers, Founder, EMG

BOOK BEFORE

17 OCTOBER 2013
AND SAVE UPTO US$1,000
www.iirme.com/csrqatar

Motivational with great ideas
to start implementing.
Fatima Sultan Al Kuwari, OOREDOO (Qatar Telecom)

Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/csrqatar
#CSRSummitQatar
24-25 November 2013
Renaissance Hotel Doha, Qatar

Five Easy Ways To Register
+971 4 335 2437

+971 4 335 2438

register@iirme.com

IIR Holdings Ltd.
P.O Box 21743, Dubai, UAE

www.iirme.com/csrqatar
AX1039

Please þ the session/s you wish to attend:

Register before
17th October

STANDARD
After 17th October

Conference + Workshop

US$ 2,895

US$ 3,195

Conference Only

US$ 2,195

US$ 2,495

US$ 995

US$ 995

US$ 995

US$ 1,195

Conference fee NGOs

Workshop Only

GROUP DISCOUNTS
AVAILABLE
CALL: +971 4 335 2483
E-MAIL: a.watts@iirme.com

Conference fees include documentation,
luncheon and refreshments. Delegates who
attend all sessions will receive a Certificate of
Attendance.

All registrations are subject to our terms
and conditions which are available
at www.iirme.com/terms. Please
read them as they include important
information. By submitting your
registration you agree to be bound by the
terms and conditions in full.

DELEGATE DETAILS
First Name:					

Surname:

Job Title:
Company:
Address:
Postal Code:		

Country:					

Tel:				

	

City:

Mobile:				

	

Fax: 				

	

	

Email:

PAYMENTS
A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must
be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event.

EVENT VENUE:

If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more
than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations
cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time.
All registrations are subject to acceptance by IIR which will be confirmed to you in writing.
Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue
and/or speakers or topics.

Renaissance Hotel Doha, Qatar
Tel: +974-4-419-5000

ACCOMMODATION DETAILS
We highly recommend you secure your room reservation at the earliest to avoid last minute
inconvenience. You can contact the IIR Hospitality Desk for assistance on:
Tel: +971 4 407 2693	
Fax: +971 4 407 2517
Email: hospitality@iirme.com

PR/SN BU26 Communications and PR

© Copyright I.I.R. HOLDINGS B.V.
OJ

CANCELLATION

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CSR Qatar 2013

  • 1. BOOK BEFORE 17 October 2013 and SAVE upto US$1,000 #CSRSummitQatar 24-25 November 2013 Renaissance Hotel Doha, Qatar Generating Employment Developing Communities Cascading Knowledge Social Entrepreneurship Empowering the Next Generation Monetising CSR Extending SME Opportunities Expert Speaker Faculty Programme Highlights Understand CSR’s benefits to the nation’s socioeconomic landscape Embed specific drivers within your engagement plan to sustain CSR ROI Assess CSR models which align to your core business agenda Enhance the social value of your supply chain pyramid Gain insight into community development initiatives which result in entrepreneurial projects Per Gankvist, Authour CSR Though leader and Vice Chairman, Fair-trade Stockholm, Sweden Hoss Vetry Cluster General Manager The Ritz Carlton Qatar Dr Neil Kirkpatrick Head of Sustainability WS Atkins & Partners Overseas Qatar Analyse the direct impact of CSR to your bottom line Nikolaos Karavotas Sustainable Development Manager QDVC Qatar Dr Walid Al Fitaihi Founder, Chairman and CEO International Medical Centre KSA Dr Daan Elfers Founder EMG Netherlands Utilise expert knowledge to initiate gender diverse opportunities See inside for more… What’s new for Qatar? An  extremely well researched programme reflecting the nation’s priorities:  Job creation  Gender diversity  Knowledge economy  Community initiatives Represented via a comprehensive stakeholder advisory board  Post  conference workshop: turning CSR into a revenue generating model Offering a unique opportunity to gain tangible takeaways which  may be implemented in your CSR plan right away www.iirme.com/csrqatar Silver Sponsor Delegate Chair Sponsor Regional Media Partner Also Speaking: Nancy Lau, E-Commerce and CSR Manager The Ritz Carlton Doha, Qatar Ahmed Salaheldin, Associate Director, Relief and International Development, Qatar Red Crescent, Qatar See full list ofspeakers inside Media Partners Organised By
  • 2. Welcome to CSR Qatar 2013 Dear Colleague, CSR is being extended as a priority in the region. Institutional and Corporate initiatives have aligned well to national strategy objectives of Employment creation, addressing the Education and Training gap, Gender diversification and promoting platforms for Entrepreneurship via social and SME opportunities. Being an integral stakeholder via our annual CSR summit in Dubai for 10 years, we are pleased to introduce a country specific summit in Qatar which will be held on 24 – 25 November 2013 in Doha! In line with CSR indicators in Qatar, this gathering focuses on maturity drivers to align your initiatives with the business agenda. This is facilitated via our well researched programme addressing specific processes which maximise the impact of your initiatives. The comprehensive programme ends with a certified workshop on repositioning your CSR initiative into a business model. This CSR summit is a gathering of stakeholders who participate, network and integrate in Q&A, roundtables and panels. If you are passionate about CSR you need to be here! I look forward to welcoming you this November. Kind regards, Sally Corander A great platform to network with CSR practitioners, share experience and best practice in the region.. Divisional Manager Mariam Farag, MBC Group Speaker Faculty  Ahmed Salaheldin, Associate Director, Relief and International Development, Qatar Red Crescent, Qatar  Dr. Sherif H. Zaki Tehemar, Chairperson of the CSR committee, Dr. Soliman Fakeeh Hospital, KSA  Alexandre Lemile, Founder and Managing Director, Wizeimpact, UAE  Drs Daan Elffers, Founder, EMG CSR, The Netherlands  Amar Benaissa, Director of Operations, INJAZ, Qatar  Hoss Vetry, Cluster General Manager, The Ritz Carlton, Qatar  Antoine Tayyar, Public Affairs and Communications Director, Coca-Cola Middle East, Qatar  Bader Al-Jaidah, Tafawoq Development Manager, Qatar Shell, Qatar  Bander Al Shammari, CSR Manager, Al Turki Group, KSA  Chamber of Commerce, Qatar  Dr Dina Jamali, Professor and Associate Dean for Faculty, American University of Beirut, Olayan School of Business, Lebanon  Dr Fatih Mehment Gul, Founder and Executive Director, CSR Middle East, Turkey  Dr Neil Kirkpatrick, Head of Sustainability, WS Atkins and Partners Overseas, Qatar  Dr Walid Al Fitaihi, Founder, Chairman and CEO, International Medical Centre, KSA  Drs Zeljka Davis, Partner, EMG CSR, United Kingdom  Ibrahim Al Zubi, Head of CSR, Majid Al Futtaim, UAE  Jack Saba, Corporate Affairs Manager, Sasol, Qatar  Jeff Chertack, Regional Director, Corporate Communications and Public Affairs, Memac Ogilvy, Qatar  Nancy Lau, E-Commerce and CSR Manager, The Ritz Carlton Doha, Qatar  Nikolaos Karavotas, Sustainable Development Manager, QDVC (Qatari Diar Vinci Construction), Qatar  Henriette McCool, CSR Coordinator, QDVC (Qatari Diar Vinci Construction), Qatar  Per Gankvist, Author, CSR thought leader and Vice Chairman, Fair Trade, Sweden  Rob Sherwin, General Manager Corporate Affairs and Deputy Country Chairman, Qatar Shell, Qatar Networking Activities – More networking than ever before to ensure better interaction and shared learning Speed Networking - Our speed networking session ensures that you leave this session with many new contacts in a fun and easy format. Make sure you bring plenty of your business cards. Networking Game - With over 100 CSR professionals in the room, this session will provide further networking opportunity to ensure you receive the maximum value from the event. Interactive Roundtables - Focus Areas For CSR Initiatives – With 4 different tables dedicated to a specific topic, this is your chance to discuss your specific concerns and explore practical solutions with your peers. Panel Discussions - Join in the debate with high profile speakers Speaker Hosted Lunch - Meet the speakers in person. Have your questions answered and share insights over a hearty meal. Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/csrqatar
  • 3. Corporate Social Responsibility (CSR) is synonymous with the State of Qatar. A nation that gives to its people, community and the world at large has CSR as a national priority. Core resource-led industries such as oil , gas, finance and utilities have led CSR initiatives supported strongly by government institutions and Sovereign Wealth Fund (SWF) initiatives. They are now regarded as models of CSR from which others wish to learn and gain understanding as to how best to implement CSR within their organisations. 24-25 November 2013 Renaissance Hotel Doha, Qatar #CSRSummitQatar IIRME’s 1st annual CSR Summit in Qatar is a platform where Qatar prides itself on sharing its achievements regarding responsible corporate conduct within its community, consumers and employees, setting a benchmark for the world to follow. CONFERENCE DAY ONE 8.30 Registration and Coffee 12.50 Lunch for delegates and speakers STRATEGY 9.30 Welcome from the Chair Drs Daan Elffers, Founder, EMG CSR, The Netherlands 9.40 The impact of CSR within an organisation and its benefits on socio-economic development via community initiatives Chamber of Commerce, Qatar Keynote Opening Address Sunday 24 November 2013 Keynote 10.00 Embedding Corporate CSR The art of linking sustainability to profitability and innovation Per Gankvist, Author, CSR thought leader and Vice Chairman, Fair Trade, Sweden 10.20 Why CSR? CSR as a Business Model – What works and what doesn’t Dr Fatih Mehment Gul, Founder and Executive Director, CSR Middle East, Turkey VISION 10.40 Award-Winning Presenter Top Down or Bottom Up Approach Building a strong business case for sustainability, gaining the board’s buy in and delivering results that impact your bottom line Dr Walid Al Fitaihi, Founder, Chairman and CEO, International Medical Centre, KSA 11.00 Coffee and Networking Break 11.30 Award-Winning Case Study How to communicate your CSR practice Requirements for the communication strategy CSR awareness campaign The role of the CSR department/committee Internal vs external communication Using Social Media for CSR: pros and cons Dr. Sherif H. Zaki Tehemar, Chairperson of the CSR committee, Dr. Soliman Fakeeh Hospital, KSA PANEL SESSION 11.50 CSR Champions Panel Session: We lead because we give back; how have we: ƒƒ Contributed to economic stability ƒƒ Empowered the next generation ƒƒ Bridged socio- economic inequality ƒƒ Supported community projects and enhanced charitable causes Dr Walid Al Fitaihi, Founder, Chairman and CEO, International Medical Centre, KSA Hoss Vetry, Cluster General Manager, The Ritz Carlton, Qatar Ibrahim Al Zubi, Head of CSR, Majid Al Futtaim, UAE Rob Sherwin, General Manager Corporate Affairs and Deputy Country Chairman, Qatar Shell, Qatar Moderated by: Drs Daan Elffers, Founder, EMG CSR, The Netherlands 14.00 Impact Measurement Social Impact of Reporting CSR. What does reporting mean to the business? If CSR were mandatory today would you be in a position to comply? How integral reporting is and why it should be a priority will be the focus of this session. Alexandre Lemile, Founder and Managing Director, Wizeimpact, UAE KEYNOTE 14.20 TAFAWOQ – a case study of multi-party partnership in support of the QNV 2030 Bader Al-Jaidah, Tafawoq Development Manager, Qatar Shell, Qatar 14.40 Implementation What is your engagement plan? Are you leveraging leadership in cascading your CSR vision? Bander Al Shammari, CSR Manager, Al Turki Group, KSA 15.20 Speaker Faculty Reserved for QNB 15.40 Strategic Positioning and Reputation Management through CSR Drs Zeljka Davis, Partner, EMG CSR, United Kingdom 16.00 Stakeholder Panel: Who should lead CSR? ƒƒ Consumers ƒƒ Employees ƒƒ Government ƒƒ Citizens Ahmed Salaheldin, Associate Director, Relief and International Development, Qatar Red Crescent, Qatar Dr Dina Jamali, Professor and Associate Dean for Faculty, American University of Beirut, Olayan School of Business, Lebanon Moderated by: Drs Zeljka Davis, Partner, EMG CSR, United Kingdom 16.30 Close of Conference Day 1 Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/csrqatar
  • 4. CONFERENCE DAY TWO 9.20 Recap of Day 1 from the Chair Drs Daan Elffers, Founder, EMG CSR, The Netherlands Business Agenda of CSR 9.30 From CSR to CSO – Rethinking models of corporate– community relations in the GCC Traditional models of CSR focus on a company’s responsibility to its stakeholders and communities surrounding their operations. The booming GCC markets are experiencing the emergence of new companies, new publics and new stakeholders that must be addressed by CSR directors. Meanwhile, international companies are working to find white space and relevance in their corporate responsibility actions in the region. This panel discussion will explore how companies are rethinking their CSR programs (or developing new ones) that leverage organizational mission with deep community engagement in the Gulf. Jack Saba, Corporate Affairs Manager, Sasol, Qatar Antoine Tayyar, Public Affairs and Communications Director, Coca-Cola Middle East, Qatar Grohe Middle East Moderator: Jeff Chertack, Regional Director, Corporate Communications and Public Affairs, Memac Ogilvy, Qatar 10.00 CSR in the Labour Camps  Why CSR initiatives are needed in labour facilities and some of QDVC's pioneering initiatives.  Qatar’s mandatory standards for migrant workers’ welfare.  Nikolaos Karavotas, Sustainable Development Manager, QDVC (Qatari Diar Vinci Construction), Qatar Henriette McCool, CSR Coordinator, QDVC (Qatari Diar Vinci Construction), Qatar 10.20 Hospitality Partnerships Aligning humanitarian efforts to generate CSR for mutual benefit Nancy Lau, E-Commerce and CSR Manager, The Ritz Carlton Doha, Qatar Post Summit Workshop Certified Workshop CSR as a Business Model: Aligning CSR to your Business Agenda to Generate Revenue and turn it Sustainable This 3 hour workshop will formalise firm foundations CSR in the Kingdom has been based on. It will then share the next steps in identifying how to align your current work to resources within the organisation and manage risk which generates revenue to reflect directly on your bottom line. Learning Objectives  Link and align CSR and Sustainability  Identify forces which drive CSR engagement and strategy  Utilise key documents which assist your business in relation to CSR guidelines, standards and protocols  Engage stakeholders to take ownership and advocate CSR  Tips and techniques to plan and develop a CSR strategy which suits your business  Formulate and implement a step-by-step guide for your business  CSR reporting: maximise benefits and avoid pitfalls  Introduction to the circular economy model and Cradle to Cradle Led by: Daan Elffers, Founder of EMG and Head of the EMG Amsterdam office Daan Elffers is a passionate believer in the circular economy model and is a certified Cradle to Cradle consultant (2008), trained by Prof. Dr. Michael Braungart and EPEA in Hamburg. He holds a Master’s degree from the Rotterdam School of Management at Erasmus University and has lived and worked in the Netherlands, Switzerland, Singapore and the United Kingdom. Monday 25 November 2013 10.40 CSR and Sustainability Management – overlap and differences ƒƒ What is CSR and what is Sustainability Management? ƒƒ What are the mechanisms to align them? ƒƒ How can one influence the other? ƒƒ What does the future hold? Dr Neil Kirkpatrick, Head of Sustainability, WS Atkins and Partners Overseas, Qatar 11.00 Coffee for delegates and speakers 11.30 Our Next Generation Empowering Leaders of Tomorrow Via CSR Dr Dina Jamali, Professor and Associate Dean for Faculty, American University of Beirut, Olayan School of Business, Lebanon 11.50 CSR’s Prodigy Oil and gas has always supported the community it serves. Has CSR generated a hidden gem in the form of SME which remains undiscovered? Speaker Faculty reserved for Qatar Petroleum PANEL SESSION 12.10 Monestising CSR Is CSR a core investment opportunity generating sustainable returns? Does it generate ROI? Ibrahim Al Zubi, Head of CSR, Majid Al Futtaim, UAE Amar Benaissa, Director of Operations, INJAZ, Qatar Moderated by: Drs Zeljka Davis, Partner, EMG CSR, United Kingdom 13.00 Lunch leading on to certified workshop 14.00 – 17.00 Drs Zeljka Davis, Head of the EMG Cambridge office Zeljka Davis has spent more than a decade working with large international companies on communicating CSR strategy, employee engagement and reputation management. She has led several corporate reorganizations and behavioral change programs on sustainability as well as employee engagement programs and communications for companies in highly regulated industries such as the chemical sector, oil and gas. Zeljka Davis studied at the Stern School of Business in the USA and Erasmus University in Rotterdam, the Netherlands. She is fluent in English, Dutch and Croatian and has worked in the UAE, Singapore, Norway, the Netherlands and the United Kingdom. About EMG: EMG is an award-winning sustainability consultancy specialized in improving business performance driven by corporate and social responsibilitytransforming sustainability strategy, corporate responsibility values and ambitions into tangible, profitable results. In 2008 EMG became the world’s first company with accredited Sustainability consultants for the marketing of Cradle to Cradle®, the closed loop/ circular economy model developed by William McDonough and Prof. Michael Braungart, and has a partnership with the Cradle to Cradle Products Innovation Institute in California, USA. With offices in Amsterdam, London, Cambridge and New York, EMG is the first sustainability management consultancy to be a member of the European Sustainable Investment Forum (EUROSIF). Over the years, EMG has received numerous international awards in recognition of its quality and effectiveness including most recently the Summit International Leader Award for Sustainability and the Communitas Award for Leadership in Ethical and Environmental Responsibility. Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/csrqatar
  • 5. Partner with the CSR Qatar Summit Get in touch with Renae Ruggieri to find out more about tailored packages and how to: Are you a thought leader in CSR?  Showcase your CSR initiatives  Position your brand as a thought leader  Publicise your CSR activities and brand  Build brand recognition and raise your organisation’s profile Would you like to showcase your CSR initiatives on a high profile platform? Partnering with the CSR Qatar Summit is an extremely effective way of positioning your brand as a innovator and pioneer in corporate social responsibility. The Summit provides a unique, high-profile platform with opportunities to interact with the industry’s biggest players and unprecedented media brand exposure. You can reach Renae on sponsorship@iirme.com or call +971 4 407 2732 We are very creative with our partnerships and will offer more than just an exhibition stand! Delegate Chair Sponsor Shell is the largest international investor in Qatar investing up to $21 billion in the last 6 years. Qatar Petroleum and Shell are delivering two of the largest energy projects in the world with Qatar Petroleum (QP) in Ras Laffan Industrial City. Pearl Gas to Liquids (GTL) is the world’s largest GTL plant and cements Qatar’s position as the GTL capital of the world. At an investment of $ 18 – 19 billion it is the largest single investment in the Shell Group’s global portfolio. The Qatargas 4 Liquefied Natural Gas project (QP (70%) and Shell (30%)) combines Shell’s global leadership in LNG with Qatar’s position as the world’s largest LNG supplier. Shell has established a world-class research and development facility and a learning centre, the Qatar Shell Research & Technology Centre, at the Qatar Science & Technology Park. Shell has a financial commitment to invest up to $100 million on programmes at the Centre over a 10-year period. In 2010, Shell and PetroChina signed an agreement to explore Block D. QP and Shell are jointly developing a major petrochemicals complex called Al Karaana in Ras Laffan Industrial City. In February 2013 they awarded the Front End Engineering and Design (FEED) contract to complete the full scope and definition for the development of this world class facility. Be the leader of the sustainability agenda that works for your organisation. Ask yourself questions on how your organisation can do good, rather than how to be less bad. Daan Elffers, Founder, EMG BOOK BEFORE 17 OCTOBER 2013 AND SAVE UPTO US$1,000 www.iirme.com/csrqatar Motivational with great ideas to start implementing. Fatima Sultan Al Kuwari, OOREDOO (Qatar Telecom) Tel: +971 4 335 2437 | Fax: +971 4 335 2438 | Email: register@iirme.com | Web: www.iirme.com/csrqatar
  • 6. #CSRSummitQatar 24-25 November 2013 Renaissance Hotel Doha, Qatar Five Easy Ways To Register +971 4 335 2437 +971 4 335 2438 register@iirme.com IIR Holdings Ltd. P.O Box 21743, Dubai, UAE www.iirme.com/csrqatar AX1039 Please þ the session/s you wish to attend: Register before 17th October STANDARD After 17th October Conference + Workshop US$ 2,895 US$ 3,195 Conference Only US$ 2,195 US$ 2,495 US$ 995 US$ 995 US$ 995 US$ 1,195 Conference fee NGOs Workshop Only GROUP DISCOUNTS AVAILABLE CALL: +971 4 335 2483 E-MAIL: a.watts@iirme.com Conference fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance. All registrations are subject to our terms and conditions which are available at www.iirme.com/terms. Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full. DELEGATE DETAILS First Name: Surname: Job Title: Company: Address: Postal Code: Country: Tel: City: Mobile: Fax: Email: PAYMENTS A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. EVENT VENUE: If you are unable to attend, a substitute delegate will be welcome in your place. Registrations cancelled more than 7 days before the Event are subject to a $200 administration charge. Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Substitutions are welcome at any time. All registrations are subject to acceptance by IIR which will be confirmed to you in writing. Due to unforeseen circumstances, the programme may change and IIR reserves the right to alter the venue and/or speakers or topics. Renaissance Hotel Doha, Qatar Tel: +974-4-419-5000 ACCOMMODATION DETAILS We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: +971 4 407 2693 Fax: +971 4 407 2517 Email: hospitality@iirme.com PR/SN BU26 Communications and PR © Copyright I.I.R. HOLDINGS B.V. OJ CANCELLATION