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hakan.forss@avegagroup.se
@hakanforss
http://hakanforss.wordpress.com/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
I don’t have time;
I have a battle to fight!
Sir?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Håkan Forss
Lean/Agile Coach
The Plumber
@hakanforss
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Håkan Forss
Lean/Agile Coach
The Plumber
@hakanforss
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
“A bad system will beat a
good person every time.”
W. Edwards Deming
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Model from “This is Lean” by Niklas Modig & Pär Åhlström
Model from “This is Lean” by Niklas Modig & Pär Åhlström
Model from “This is Lean” by Niklas Modig & Pär Åhlström
Model from “This is Lean” by Niklas Modig & Pär Åhlström
Model from “This is Lean” by Niklas Modig & Pär Åhlström
Model from “This is Lean” by Niklas Modig & Pär Åhlström
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The three ”Laws”
Little’s Law
Law of bottlenecks
Law of variation
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Are you too busy to improve #lkse 2014-05-30
Are you too busy to improve #lkse 2014-05-30
Little’s Law
Work-in-Process
Throughput
Lead Time =
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Little’s Law
12
12 / min
1 min =
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Little’s Law
6
12 / min
0.5 min =
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Little’s Law
24
12 / min
2 min =
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
ABC ABC ABC
AAA BBB CCC
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The three ”laws”
Little’s Law
Law of bottlenecks
Law of variation
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Bottlenecks
Every process has at least one
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Capacity = 6 Capacity = 4 Capacity = 6
Throughput = 4
You can’t go faster than your bottleneck
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
As long as capacity in front of the bottleneck is equal to or grater
than the bottleneck you will go as fast as your bottleneck
You can’t go faster than your bottleneck
Capacity => 4 Capacity = 4 Capacity > 4
Throughput = 4
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Full use of a higher capacity in front of the bottleneck will make
lead time go up
You can’t go faster than your bottleneck
Capacity = 6 Capacity = 4 Capacity > 4
Throughput = 4
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
As long as capacity is equal to or greater after the bottleneck you
will go as fast as your bottleneck
Higher capacity after the bottleneck than at the bottleneck will
not improve throughput over time
You can’t go faster than your bottleneck
Capacity => 4 Capacity = 4 Capacity >= 4
Throughput = 4
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The three ”laws”
Little’s Law
Law of bottlenecks
Law of variation
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Low variation
High variation
Low variation
High variation
Time
Capability
100%
Utilization
planed at 70%
Plan for less than 100% utilization
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Derived from the work of Mårten Pehrson
Time
Capability
100%
Lower planned utilization
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Lead-time Insurance
Time
Capability
100%
Utilization
planed at 70%
Acts as an insurance policy for
shorter lead-time
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Options
Time
Capability
100%
Utilization
planed at 70%
Creates option to do the important
things when you need it
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Time
Capability
100%
Utilization
planed at 70%
Reduces unwanted variability
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Derived from the work of Mårten Pehrson
Time
Capability
100%
Utilization
planed at 70%
Creates the time for
increasing capability
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Time
Capability
100%
Utilization
planed at 70%
Plan for less than 100% utilization
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Derived from the work of Mårten Pehrson
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Boss, what are
you doing?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
I’m doing
improvement work
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
When high priority
work arrives I can just
close the book.
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Actively encourage an experimentation culture
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Improvements are experiments
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Puff
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Oh, I did NOT
expect that!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The sound of learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis
Prediction
Experiment
Observation
Learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Prediction
Observation
Observation
Hypothesis
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Expect at least 50% of the
experiments will not give the
expected result
This is when we REALLY learn!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Daily work
Delivering value
Improving
the work
Make improvements and changes
in small batches
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Plan
• Define hypothesis
• Make Prediction
Do
• Run Experiment
• Closely observe
Check
• What did we
learn?
Act
• Update or new
hypothesis
I told you so!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Time
Capability
100%
Utilization
planed at 70%
Plan for less than 100% utilization
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Derived from the work of Mårten Pehrson
Actively encourage an experimentation culture
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Daily work
Delivering value
Improving
the work
Make improvements and changes
in small batches
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Q & AHåkan Forss
Mail: hakan.forss@avegagroup.se
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

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Are you too busy to improve #lkse 2014-05-30

  • 2. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 3. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 4. I don’t have time; I have a battle to fight! Sir? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 5. Håkan Forss Lean/Agile Coach The Plumber @hakanforss Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 6. Håkan Forss Lean/Agile Coach The Plumber @hakanforss Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 7. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 8. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 9. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 10. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 11. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 12. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 13. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 14. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 15. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 16. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 17. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 18. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 19. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 20. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 21. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 22. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 23. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 24. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 25. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 26. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 27. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 28. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 29. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 30. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 31. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 32. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 33. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 34. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 35. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 36. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 37. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 38. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 39. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 40. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 41. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 42. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 43. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 44. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 45. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 46. Non value adding: Wait time Non value adding: Required waste Value adding: Actual demand Support team responds Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 47. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 48. “A bad system will beat a good person every time.” W. Edwards Deming Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 49. Model from “This is Lean” by Niklas Modig & Pär Åhlström
  • 50. Model from “This is Lean” by Niklas Modig & Pär Åhlström
  • 51. Model from “This is Lean” by Niklas Modig & Pär Åhlström
  • 52. Model from “This is Lean” by Niklas Modig & Pär Åhlström
  • 53. Model from “This is Lean” by Niklas Modig & Pär Åhlström
  • 54. Model from “This is Lean” by Niklas Modig & Pär Åhlström
  • 55. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 56. The three ”Laws” Little’s Law Law of bottlenecks Law of variation Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 57. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 58. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 61. Little’s Law Work-in-Process Throughput Lead Time = Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 62. Little’s Law 12 12 / min 1 min = Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 63. Little’s Law 6 12 / min 0.5 min = Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 64. Little’s Law 24 12 / min 2 min = Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 65. ABC ABC ABC AAA BBB CCC Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 66. The three ”laws” Little’s Law Law of bottlenecks Law of variation Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 67. Bottlenecks Every process has at least one Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 68. Capacity = 6 Capacity = 4 Capacity = 6 Throughput = 4 You can’t go faster than your bottleneck Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 69. As long as capacity in front of the bottleneck is equal to or grater than the bottleneck you will go as fast as your bottleneck You can’t go faster than your bottleneck Capacity => 4 Capacity = 4 Capacity > 4 Throughput = 4 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 70. Full use of a higher capacity in front of the bottleneck will make lead time go up You can’t go faster than your bottleneck Capacity = 6 Capacity = 4 Capacity > 4 Throughput = 4 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 71. As long as capacity is equal to or greater after the bottleneck you will go as fast as your bottleneck Higher capacity after the bottleneck than at the bottleneck will not improve throughput over time You can’t go faster than your bottleneck Capacity => 4 Capacity = 4 Capacity >= 4 Throughput = 4 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 72. The three ”laws” Little’s Law Law of bottlenecks Law of variation Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 77. Time Capability 100% Utilization planed at 70% Plan for less than 100% utilization Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Derived from the work of Mårten Pehrson
  • 78. Time Capability 100% Lower planned utilization Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 79. Lead-time Insurance Time Capability 100% Utilization planed at 70% Acts as an insurance policy for shorter lead-time Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 80. Options Time Capability 100% Utilization planed at 70% Creates option to do the important things when you need it Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 81. Time Capability 100% Utilization planed at 70% Reduces unwanted variability Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Derived from the work of Mårten Pehrson
  • 82. Time Capability 100% Utilization planed at 70% Creates the time for increasing capability Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 83. Time Capability 100% Utilization planed at 70% Plan for less than 100% utilization Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Derived from the work of Mårten Pehrson
  • 84. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 85. Boss, what are you doing? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 86. I’m doing improvement work Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 87. When high priority work arrives I can just close the book. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 88. Actively encourage an experimentation culture Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 89. Improvements are experiments Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 90. Puff Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 91. Oh, I did NOT expect that! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 92. The sound of learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 93. Hypothesis Prediction Experiment Observation Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 94. Prediction Observation Observation Hypothesis Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 95. Expect at least 50% of the experiments will not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 96. Daily work Delivering value Improving the work Make improvements and changes in small batches Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 97. Plan • Define hypothesis • Make Prediction Do • Run Experiment • Closely observe Check • What did we learn? Act • Update or new hypothesis I told you so! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 98. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 99. Time Capability 100% Utilization planed at 70% Plan for less than 100% utilization Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Derived from the work of Mårten Pehrson
  • 100. Actively encourage an experimentation culture Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 101. Daily work Delivering value Improving the work Make improvements and changes in small batches Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 102. Q & AHåkan Forss Mail: hakan.forss@avegagroup.se Twitter: @hakanforss Blog: http://hakanforss.wordpress.com Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com