As promised in October, we are back with the latest refreshing issue of ITIL Connect - ITIL Newsletter with the current topics surrounding the ITIL, IT Service Management (ITSM) and Business Service Management (BSM). This month's issue focuses on the concepts of IT Automation, Processes Automation, IT Transformation, Measuring Business Value and ROI on IT Process Automation and ITIL! Don't hesitate to send us your valuable feedback to itilconnect@vyomlabs.com

1. The Complete IT Service Management Solutions Company Presents ITIL Connect Newsletter November, 2009

2. ITIL Connect As promised in October, we are back with the latest refreshing issue of ITIL Connect - ITIL Newsletter with the current topics surrounding the ITIL, IT Service Management (ITSM) and Business Service Management (BSM). This month's issue focuses on the concepts of IT Automation, Processes Automation, IT Transformation, Measuring Business Value and ROI on IT Process Automation and ITIL! Don't hesitate to send us your valuable feedback to itilconnect@vyomlabs.com Forward To A Colleague

4. Services

5. SolutionsForward To A Colleague

6. IT Transformation & ITIL - Process and Automation The first thing which comes to our minds after reading the topic is ofcourse “PROCESS comes first”, isn’t it? When asked to reason our thought, we will obviously refer to the sentence “The whole idea behind ITIL is good practices in PROCESS improvement, right? [READ MORE] Forward To A Colleague

7. Measuring Business Value Of Process Improvements Always Gets The Best Out Of You, Isn't It? If you’ve worked with Vyom Labs, you know we constantly focus our clients to define and measure business value for IT projects and programs. It is easier said than done! Listed below are few of the reasons, correct me if I am wrong… [READ MORE] Forward To A Colleague

8. ITIL & eTOM During my quest to understand the existing framework, I came across two rather important ones, ITIL and eTOM. I was amazed to see the differences between ITIL and eTOM. What amazed me even further was the fact that most of the organizations would definitely ask themselves the following question: What is better for my organization if we are a Telecom Company? ITIL or eTOM? [READ MORE] Forward To A Colleague

9. Courses Course Catalog - IT Governance Vyom Labs is an EXIN Accredited Training Provider (ATP) providing ITIL Trainings & Certifications. We specialize in providing Training for: Foundation Level Certifications Practitioner / Intermediate Level Certifications Advanced / Management Level Certifications Course Schedule Access Our Course Schedule Forward To A Colleague

10. Services Vyom Labs is "The Complete IT Service Management Solutions Company." We provide ITSM services. End-to-end Training, Consulting and BMC ITSM Tool Implementation. The best thing is that we offer these services through a combination of onsite and offshore models which help our clients have great quality services at great value. BMC Remedy & BSM BSM Services for BMC Partners BMC Managed Services ITIL ITSM ISO 20000 IT Governance Forward To A Colleague

12. Operational Efficiency

13. Self Service

14. Service Desk Consolidation

15. Vendor and Asset Management

16. Virtualization ManagementForward To A Colleague

17. Contact Us Vyom Labs Pvt. Ltd. AditiSamruddhi, S. NO. 173/4, Baner, Pune - 411045 India. Phone: +91-20 66321000 Email: info@vyomlabs.com Forward To A Colleague