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GettyGuide Handheld (A Cautionary Tale) From Audiotours to iPhones - Tate Modern Thursday 4 September 2008, Workshop, 10.00-18.00,  East Room Friday 5 September 2008, Public Conference, 10.00-18.00,  Starr Auditorium Just as valuable to talk about what not to do rather best practices HH system launched in 2005, pulled from operation due to operational challenges Made mistakes but learned a lot Nik Honeysett Head of Administration J. Paul Getty Museum
GettyGuide Handheld (A Cautionary Tale) The Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
GettyGuide Handheld (A Cautionary Tale) The Plan
GettyGuide Handheld (A Cautionary Tale) The Execution ,[object Object],[object Object],[object Object],Internal: Interactive Programs (interpretive content), Collections Information (object/registrarial information), Museum Information and Media Systems (academic programming and hardware), Web Group (academic programming), IT department (infrastructure hardware and software) Vendors: Server and application programming, location sensing hardware & software, handheld hardware & programming
GettyGuide Handheld (A Cautionary Tale) Location sensing & Location-specific content Streaming media – audio & video The Architecture
GettyGuide Handheld (A Cautionary Tale) The Flaws ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
GettyGuide Handheld (A Cautionary Tale) The Future (part I) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
GettyGuide Handheld (A Cautionary Tale) Evaluations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
GettyGuide Handheld (A Cautionary Tale) Evaluations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
GettyGuide Handheld (A Cautionary Tale) Evaluations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Inform the potential of handhelds – can we use them? How can the handheld and audio player be used in conjunction What to See guide
GettyGuide Handheld (A Cautionary Tale) The Future (part II) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
GettyGuide Handheld (A Cautionary Tale) The Future (part II)
GettyGuide Handheld (A Cautionary Tale) iPhone Stats 1.47% 0.32% 4,121  Not Specified   10. 0.00% 0.36% 4,646  Macintosh (iPhone)   9. 0.35% 0.38% 4,876  Windows 98   8. 0.76% 0.47% 6,005  Windows Server 2003 and XP x64 Edition   7. 0.65% 2.49% 31,901  Linux   6. 3.72% 3.40% 43,614  Media Center 2005   5. 2.13% 5.50% 70,494  Windows 2000/NT 5   4. 16.73% 11.03% 141,361  Windows Vista   3. 8.12% 17.37% 222,542  Macintosh   2. 64.77% 58.32% 747,249  Windows XP   1. Internet Avg % % Visitors Operating System     Details ( Thu. 1 May 2008–Thu. 31 July 2008 )
GettyGuide Handheld (A Cautionary Tale) Top Cities Sending Us iPhone Traffic  (Wed. 1 Aug. 2007-Thu. 31 July 2008) iPhone Stats 1.10% 163  Van Nuys 10. 1.13% 167  St Louis 9. 1.59% 235  Santa Monica 8. 1.77% 261  Bellevue 7. 1.83% 270  Houston 6. 6.08% 897  Irvine 5. 6.90% 1,019  Los Angeles 4. 7.66% 1,131  San Francisco 3. 9.12% 1,347  Dallas 2. 46.62% 6,883  Seattle 1. Page Views Cities
GettyGuide Handheld (A Cautionary Tale) Site Visits – Getty.edu  (Wed. 1 Aug. 2007-Thu. 31 July 2008) iPhone Stats 0.66% 97  conservation/ 10. 1.06% 157  Search/ 9. 1.09% 161  research/ 8. 1.10% 162  education/ 7. 2.26% 333  Unspecified 6. 2.28% 336  about/ 5. 10.90% 1,610  art/ 4. 14.64% 2,162  museum/ 3. 15.68% 2,315  Root Directory 2. 46.98% 6,936  visit/ 1. Page Views Site Sections
GettyGuide Handheld (A Cautionary Tale) A Cautionary Quote There is no safety in unlimited technological hubris - McGeorge Bundy

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Nik Honeysett Getty Guide

  • 1. GettyGuide Handheld (A Cautionary Tale) From Audiotours to iPhones - Tate Modern Thursday 4 September 2008, Workshop, 10.00-18.00, East Room Friday 5 September 2008, Public Conference, 10.00-18.00, Starr Auditorium Just as valuable to talk about what not to do rather best practices HH system launched in 2005, pulled from operation due to operational challenges Made mistakes but learned a lot Nik Honeysett Head of Administration J. Paul Getty Museum
  • 2.
  • 3. GettyGuide Handheld (A Cautionary Tale) The Plan
  • 4.
  • 5. GettyGuide Handheld (A Cautionary Tale) Location sensing & Location-specific content Streaming media – audio & video The Architecture
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. GettyGuide Handheld (A Cautionary Tale) The Future (part II)
  • 13. GettyGuide Handheld (A Cautionary Tale) iPhone Stats 1.47% 0.32% 4,121 Not Specified   10. 0.00% 0.36% 4,646 Macintosh (iPhone)   9. 0.35% 0.38% 4,876 Windows 98   8. 0.76% 0.47% 6,005 Windows Server 2003 and XP x64 Edition   7. 0.65% 2.49% 31,901 Linux   6. 3.72% 3.40% 43,614 Media Center 2005   5. 2.13% 5.50% 70,494 Windows 2000/NT 5   4. 16.73% 11.03% 141,361 Windows Vista   3. 8.12% 17.37% 222,542 Macintosh   2. 64.77% 58.32% 747,249 Windows XP   1. Internet Avg % % Visitors Operating System     Details ( Thu. 1 May 2008–Thu. 31 July 2008 )
  • 14. GettyGuide Handheld (A Cautionary Tale) Top Cities Sending Us iPhone Traffic (Wed. 1 Aug. 2007-Thu. 31 July 2008) iPhone Stats 1.10% 163 Van Nuys 10. 1.13% 167 St Louis 9. 1.59% 235 Santa Monica 8. 1.77% 261 Bellevue 7. 1.83% 270 Houston 6. 6.08% 897 Irvine 5. 6.90% 1,019 Los Angeles 4. 7.66% 1,131 San Francisco 3. 9.12% 1,347 Dallas 2. 46.62% 6,883 Seattle 1. Page Views Cities
  • 15. GettyGuide Handheld (A Cautionary Tale) Site Visits – Getty.edu (Wed. 1 Aug. 2007-Thu. 31 July 2008) iPhone Stats 0.66% 97 conservation/ 10. 1.06% 157 Search/ 9. 1.09% 161 research/ 8. 1.10% 162 education/ 7. 2.26% 333 Unspecified 6. 2.28% 336 about/ 5. 10.90% 1,610 art/ 4. 14.64% 2,162 museum/ 3. 15.68% 2,315 Root Directory 2. 46.98% 6,936 visit/ 1. Page Views Site Sections
  • 16. GettyGuide Handheld (A Cautionary Tale) A Cautionary Quote There is no safety in unlimited technological hubris - McGeorge Bundy

Editor's Notes

  1. Sometimes its just as valuable to talk about what not to do rather best practices HH system launched in 2005, pulled from operation due to operational challenges Made mistakes but learned a lot