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People you may know
October 2010
Personal Hungary 2010
People you may know
You may know Grafton ….
You may know Grafton…
When? Established in 1982 in Dublin
Top recruitment provider in Ireland and CEE
Where? 70 branches in 16 countries
Satellite outreach to additional 60 countries
Who? 500+ trained consultants & 200+ support staff
What? Supply 23,500 contractors and temporary workers annually
Placement of 6,000 permanent candidates annually
Global Presence
Grafton in Hungary
1996
•GRAFTON
RECRUITMENT
branch opened
•Sales &
Marketing,
•Finance &
Accounting,
Banking,
•Legal, HR &
Administration,
•Business
Support
Centers,
•Pharmaceutical
& Healthcare,
•Hospitality &
Catering
1997
•GRAFTON
TEMPORARY
STAFFING
branch opened
•Continuous and
seasonal
temporary
placements,
•Blue-collar
•White-collar
•Industrial
recruitment
1998
•GRAFTON
RECRUITMENT
Nr. 1 agency in
Hungary
•Based on nr. of
placements
2000
•GRAFTON
TECHNOLOGIES
branch opened
•IT & Telecoms,
•Engineering,
•Logistics,
•Construction &
Real Estate
2005
•SPENGLERFOX
branch
established
•Executive
Search
•Talent
Monitoring and
Mapping
•HR Consultancy
•Outplacement
2009
•GRAFTON
North-West
branch opened
•providing
recruitment
solutions in
North-West
Hungary
•Operating from
Tatabánya
You may know me..
• Graduated from University of Palacky, Olomouc, Czech Republic
• Joined Grafton in 2000
• IT Recruitment Consultant – Grafton Technologies
• Branch Manager – Grafton Recruitment
• Country Manager – Grafton Czech Republic (13 branches – Revenue of
35 mil. Euro)
• Managing Director CEE (responsibility for 6 countries)
• My focus is recruitment for Business Support Centers, Design of
Recruitment Processes, Recruitment Managed Services and
Recruitment Outsourcing.
Recruitment industry is changing…
Typewriters,
CVs in the post,
Ads in the
newspapers
Emails,
Electronic CVs,
Job servers,
Excel files
Erecruitment,
Social Media,
ATS, Cloud
Recruiting
The Generations of Jobseekers are
changing too…
What do jobseekers want ? What do Employers expect ?
What factors shape each generation?
10
Politics
11
Influencers
Traditionalists / Veterans
12
Baby Boomers
13
Gen X
14
Gen Y
15
Generations
16
Traditionalists up to 1946
• Generation shaped by “conflict and the events of the
Great Depression”
• Respects authority
• Values financial rewards and security
Baby Boomers 1946 - 1964
Competitive / influenced by “an extended period of
economic prosperity, progressive social change and
resulting optimism about the future”
Gen X 1965 - 1980
• “Working to live” rather than “living to work”
• Impacted heavily by social and economic upheaval and
thus less optimistic but more self-reliant than
generations before
Gen Y 1980 to present
The most educated, connected, confident, and
independent generation in recent history
Description Born Characteristics
The Generation of Jobseekers is changing
too…
Flexible working hours, Work
Life Balance, Growth
Opportunities,
Inspirational working
environment, Social Media,
Employers CSR
High Performing Culture,
Productivity, Loyalty,
Engagement, Dedication,
What do jobseekers want ? What do Employers expect ?
Gen Y
Gen Y Traits
19
Confident Work/life balance
Continuous
learning
Seek approval and
praise
Tech savvy Project oriented
Higher
expectations
Frequent career
changes
Multi-tasking Outcome-driven
Accustomed to
constant parental
involvement
External locus of
control
Attracting & Retaining Gen Y
• Compensation slightly above industry standards
• Other benefits – tuition reimbursement, health insurance, perks
• Brand names – provide info about the company and its reputation
• Development Program e.g. Rotational & Leadership Development
• Schedule & location flexibility
• Friendly work environment
– Team environment – virtual team
• Work Life balance
• CSR
20
Retaining Gen Y
21
Developing the recruitment strategy
Use of
Technologies
LinkedIn
Blogs
Recruiting
Video
Mobile
Recruiting
On-line Job
Fairs
Social Media
sites
Skype
Interviews
Virtual Road
Shows
Cloud Recruiting…
Cloud Recruiting cont..
5 billion mobile subscribers in the world
According to Tomi Ahonen (a leading mobile industry expert), there are more
mobile devices in use than there are PCs (1.2 billion), fixed landlines (1.1
billion), and TVs (1.5 billion) combined. As the 7th mass media, mobile
offers greater reach than any other mass medium and it is the one piece
of technology we carry wherever we go. According to Tomi, “Mobile is in
fact, the fastest-growing Trillion-dollar industry in the economic history of
mankind. That is why Google, Apple, Microsoft, Intel, Dell etc are all
interested to get in. The fastest-growing Trillion-dollar industry ever.”
Mobile Recruiting Campaigns will come to play !
New Talent Acquisition Techniques –
Outsourcing ?
Sourcing Recruiting Hiring Consultancy
Internet
Candidate
Sourcing Screening
Rejections / Offer
Management Job design
Recruitment
Advertising Testing On - Boarding
Benchmarking /
Surveying
Talent Pooling
Selection /
Interviewing Outplacement
Job Fairs
Reference
checking
Technology
Planning
Graduate
Recruitment
How can we identify our future „engaged“
employees ?
Employee engagement
The world's top-performing organizations understand that employee
engagement is a force that drives performance outcomes. In the best
organizations, engagement is more than a human resources initiative -- it
is a strategic foundation for the way they do business.
Research by Gallup and others shows that engaged employees are more
productive. They are more profitable, more customer-focused, safer, and
more likely to withstand temptations to leave. The best-performing
companies know that an employee engagement improvement strategy
linked to the achievement of corporate goals will help them win in the
marketplace.
Increasing employee engagement correlates directly with a positive impact on
key business metrics.
Source: Gallup.com
Standard Process
Assessment Centers
Psychometric testing
Reference/background checks
Candidate engagement
After interview stage:
• Send me a paragraph on how you felt at the interview
• Write a few sentences on your impression from
interview/office/reception/interviewer
• What do you think you would need to do to be successful in our company?
• Why would you like to work for us ?
Can you send it to me in the next 24 hours???
Include any questions you may have!
Summary
• New Talent Acquisition Techniques + Employer
branding
Social Media, Technology, Mobile communication
• Engaged Candidate = Engaged Employee
Contact details
Thank you for your attention !
Contacts:
Milan Novak
Managing Director CEE
Milan.novak@grafton.cz
Mob: + 420 607 504 625
Skype: milan.novak.grafton
LinkedIn: http://cz.linkedin.com/in/milannovakgrafton

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Jana NovakovaJana.novakova@grafton.czMob: + 420 777 777 777

  • 1. People you may know October 2010 Personal Hungary 2010
  • 2. People you may know You may know Grafton ….
  • 3. You may know Grafton… When? Established in 1982 in Dublin Top recruitment provider in Ireland and CEE Where? 70 branches in 16 countries Satellite outreach to additional 60 countries Who? 500+ trained consultants & 200+ support staff What? Supply 23,500 contractors and temporary workers annually Placement of 6,000 permanent candidates annually
  • 5.
  • 6. Grafton in Hungary 1996 •GRAFTON RECRUITMENT branch opened •Sales & Marketing, •Finance & Accounting, Banking, •Legal, HR & Administration, •Business Support Centers, •Pharmaceutical & Healthcare, •Hospitality & Catering 1997 •GRAFTON TEMPORARY STAFFING branch opened •Continuous and seasonal temporary placements, •Blue-collar •White-collar •Industrial recruitment 1998 •GRAFTON RECRUITMENT Nr. 1 agency in Hungary •Based on nr. of placements 2000 •GRAFTON TECHNOLOGIES branch opened •IT & Telecoms, •Engineering, •Logistics, •Construction & Real Estate 2005 •SPENGLERFOX branch established •Executive Search •Talent Monitoring and Mapping •HR Consultancy •Outplacement 2009 •GRAFTON North-West branch opened •providing recruitment solutions in North-West Hungary •Operating from Tatabánya
  • 7. You may know me.. • Graduated from University of Palacky, Olomouc, Czech Republic • Joined Grafton in 2000 • IT Recruitment Consultant – Grafton Technologies • Branch Manager – Grafton Recruitment • Country Manager – Grafton Czech Republic (13 branches – Revenue of 35 mil. Euro) • Managing Director CEE (responsibility for 6 countries) • My focus is recruitment for Business Support Centers, Design of Recruitment Processes, Recruitment Managed Services and Recruitment Outsourcing.
  • 8. Recruitment industry is changing… Typewriters, CVs in the post, Ads in the newspapers Emails, Electronic CVs, Job servers, Excel files Erecruitment, Social Media, ATS, Cloud Recruiting
  • 9. The Generations of Jobseekers are changing too… What do jobseekers want ? What do Employers expect ?
  • 10. What factors shape each generation? 10 Politics
  • 16. Generations 16 Traditionalists up to 1946 • Generation shaped by “conflict and the events of the Great Depression” • Respects authority • Values financial rewards and security Baby Boomers 1946 - 1964 Competitive / influenced by “an extended period of economic prosperity, progressive social change and resulting optimism about the future” Gen X 1965 - 1980 • “Working to live” rather than “living to work” • Impacted heavily by social and economic upheaval and thus less optimistic but more self-reliant than generations before Gen Y 1980 to present The most educated, connected, confident, and independent generation in recent history Description Born Characteristics
  • 17. The Generation of Jobseekers is changing too… Flexible working hours, Work Life Balance, Growth Opportunities, Inspirational working environment, Social Media, Employers CSR High Performing Culture, Productivity, Loyalty, Engagement, Dedication, What do jobseekers want ? What do Employers expect ?
  • 18. Gen Y
  • 19. Gen Y Traits 19 Confident Work/life balance Continuous learning Seek approval and praise Tech savvy Project oriented Higher expectations Frequent career changes Multi-tasking Outcome-driven Accustomed to constant parental involvement External locus of control
  • 20. Attracting & Retaining Gen Y • Compensation slightly above industry standards • Other benefits – tuition reimbursement, health insurance, perks • Brand names – provide info about the company and its reputation • Development Program e.g. Rotational & Leadership Development • Schedule & location flexibility • Friendly work environment – Team environment – virtual team • Work Life balance • CSR 20
  • 22. Developing the recruitment strategy Use of Technologies LinkedIn Blogs Recruiting Video Mobile Recruiting On-line Job Fairs Social Media sites Skype Interviews Virtual Road Shows
  • 24. Cloud Recruiting cont.. 5 billion mobile subscribers in the world According to Tomi Ahonen (a leading mobile industry expert), there are more mobile devices in use than there are PCs (1.2 billion), fixed landlines (1.1 billion), and TVs (1.5 billion) combined. As the 7th mass media, mobile offers greater reach than any other mass medium and it is the one piece of technology we carry wherever we go. According to Tomi, “Mobile is in fact, the fastest-growing Trillion-dollar industry in the economic history of mankind. That is why Google, Apple, Microsoft, Intel, Dell etc are all interested to get in. The fastest-growing Trillion-dollar industry ever.” Mobile Recruiting Campaigns will come to play !
  • 25. New Talent Acquisition Techniques – Outsourcing ? Sourcing Recruiting Hiring Consultancy Internet Candidate Sourcing Screening Rejections / Offer Management Job design Recruitment Advertising Testing On - Boarding Benchmarking / Surveying Talent Pooling Selection / Interviewing Outplacement Job Fairs Reference checking Technology Planning Graduate Recruitment
  • 26. How can we identify our future „engaged“ employees ?
  • 27. Employee engagement The world's top-performing organizations understand that employee engagement is a force that drives performance outcomes. In the best organizations, engagement is more than a human resources initiative -- it is a strategic foundation for the way they do business. Research by Gallup and others shows that engaged employees are more productive. They are more profitable, more customer-focused, safer, and more likely to withstand temptations to leave. The best-performing companies know that an employee engagement improvement strategy linked to the achievement of corporate goals will help them win in the marketplace. Increasing employee engagement correlates directly with a positive impact on key business metrics. Source: Gallup.com
  • 28. Standard Process Assessment Centers Psychometric testing Reference/background checks
  • 29. Candidate engagement After interview stage: • Send me a paragraph on how you felt at the interview • Write a few sentences on your impression from interview/office/reception/interviewer • What do you think you would need to do to be successful in our company? • Why would you like to work for us ? Can you send it to me in the next 24 hours??? Include any questions you may have!
  • 30. Summary • New Talent Acquisition Techniques + Employer branding Social Media, Technology, Mobile communication • Engaged Candidate = Engaged Employee
  • 31. Contact details Thank you for your attention ! Contacts: Milan Novak Managing Director CEE Milan.novak@grafton.cz Mob: + 420 607 504 625 Skype: milan.novak.grafton LinkedIn: http://cz.linkedin.com/in/milannovakgrafton