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FUTURE PROOFING YOUR DIGITAL STRATEGY

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INBOUND MARKETING:
A CUSTOMER JOURNEY

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INBOUND MARKETING BUYING CYCLE

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BUT.
IT TAKES.
EFFORT.
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GOOGLE UDPATES HUMMINGBIRD
What does it mean….
• Improved semantic and contextual understanding – pages
matching meaning not just keywords
• Keywords, context, location, device, experience

• Content can’t sit in isolation, needs to be shared and engage
influencers – are you focused on them? Do you know who the
are!?
• Content must have unique value for your persona’s
• You need to become an authority in your space with USP’s

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GOOGLE UDPATES HUMMINGBIRD
What does it mean….
• Be fit for mobile and multiple devices (mobile responsive)
• Re-confirms that fast SEO is dead and you need to put effort in
across all relevant digital disciplines … and so it should be
• Identify intent, needs, problems and become the authority in your
business area
• Schema.org markup – use it
• Get ready for voice search – that’s what Google is doing!
• Build trust, be authentic, be sincere

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CONVERGANCE OF DIGITAL MARKETING

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But what does
it really mean…?

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Optimise
for humans

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THROUGH
SCIENCE AND ART

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http://www.ted.com/talks/simon_sinek_how_great_leade
rs_inspire_action.html
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PSYCHOLIGICAL MIND HUMAN BRAIN SIMPLIFIED

Human
• Logical thinking
• Evidence based
• Facts, figures, benefits
• Rational
• In context and with perspective
• Shades of grey, balanced judgment
• Fact, truth

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Chimp
• Emotional thinking
• Jumps to opinion, conclusions
• Emotive, empathy, anger!
• Irrational,
• Catastrophic
• Emotive judgment
• Feelings, impressions, gut instinct

http://www.chimpparadox.co.uk/
HUMAN EMOTIONS THAT HELP ‘IT’ GO VIRAL
Key Learning's
• Write compelling titles
• Use strong emotional drivers to make
people care and share your content
• Create content the strikes the correct
emotional chords with your persona’s
• Tie your brand to an emotional message
and tell stories that connect with emotion

• Get closer and be more personal to you
audience
• Consider the Public Good (Dumb ways to
die)

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http://blogs.hbr.org/2013/10/research-the-emotions-that-make-marketing-campaigns-goviral/?utm_source=Socialflow&utm_medium=Tweet&utm_campaign=Socialflow
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Shhh…
I let you into a secret

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Shhh…
I let you into a secret
Some of us have
been doing this for
years!

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Its just bloody
good marketing

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http://www.sethgodin.com/sg/books.asp
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http://www.youtube.com/watch?v=cDJMqNC5tLc
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PERSONA MAPPING

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Workshop
s

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EMPATHY MAPPING

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http://www.businessdesigntools.com/2011/12/empathy-mapping/

@phcreative
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CONTENT PILLARS

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Once you know what they look like

Do your homework and find
their influencers and their
communities

Follow me @googledave
to receive this free guide
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#HDevents
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In association with Mersey Maritime
@phcreative
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Write or video the process
to leverage the results
online.
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Don’t ignore

Second largest search engine
Third largest social channel

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40% YouTube views in the UK are on a mobile
Phone
Pages with video are 53% more likely to
appear on page1 of Google
41% higher click-through rate than plain test
results in search
57% average improvement conversions

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Show some
passion!

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PEOPLE CAN FORGET
WHAT YOU SAID OR DID…

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DIGITAL MARKETING AND MULTI DEVICE EXPERIENCE

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Pages

Content

Landing pages Copy / Message

Traffic

Device

Organic

Desktop

Data Capture

Call to action

PPC

Tablet

Live chat

Promotion

Social media

Smartphone

Sales funnels

Colours

Affiliate

SMART TV

Shopping cart

Social proof

Geography

Google Glass

Template style

Video

W'end v W'day

Voice search

Squeeze pages

Images

New & repeat

Interactive/Flash

Long v's short

Demographics

Dynamic

Buttons

Behavioural

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SCIENCE FICTION
SCIENCE FACT

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Siri

Voice activated
computer
Knight Rider

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Terminator

Google glass

Real-Time Visuals

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Transparent Touch Screens

Minority report

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Thought Control Devices
X-Men

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Interaxon
Muse
DIGITAL MARKETING ECO-SYSTEM

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FUTURE PROOFING YOUR DIGITAL STRATEGY

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FUTURE PROOFING YOUR DIGITAL STRATEGY

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FUTURE PROOFING YOUR DIGITAL STRATEGY

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FUTURE PROOFING YOUR DIGITAL STRATEGY

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FUTURE PROOFING YOUR DIGITAL STRATEGY

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FUTURE PROOFING YOUR DIGITAL STRATEGY

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FUTURE PROOFING YOUR DIGITAL STRATEGY

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FUTURE PROOFING YOUR DIGITAL STRATEGY

Got a question?
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@phcreative
Got a question?
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@phcreative
Thanks for listening and keep in touch

@GoogleDave
email: googledave@ph-creative.com
tel:
01512275549

Got a question?
@googledave
@phcreative

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Digital Strategy - Vertical IT

Editor's Notes

  1. Magic momentsHope street hotel – bar storyWhat happened afterwards?!Give you customers a ‘digital hug’
  2. Ask themListen in the channels – linked groups? Forums – question are like a gift of a brief
  3. Personal recommendationsAmazon – 8 reviews are more, 60% improvement in conversions
  4. Sir Richard…. Would you mind
  5. DSC – Mike DubinMarch 2012Up against the might of Gillette and BicHelping him aquitre funding with a funding  10 million views on YouTube – which 2nd search engine260,000 people on G+100,000 likes on FB30000 on twitter Imagine how many communites the can now tap into, research, reach, amplifications, new business, R&D,  Point is a low cost video can have a huge effect if you think differently – it doesn’t have to by Speilberg production – need thoughts and some care
  6. DSC – Mike DubinMarch 2012Up against the might of Gillette and BicHelping him aquitre funding with a funding  10 million views on YouTube – which 2nd search engine260,000 people on G+100,000 likes on FB30000 on twitter Imagine how many communites the can now tap into, research, reach, amplifications, new business, R&D,  Point is a low cost video can have a huge effect if you think differently – it doesn’t have to by Speilberg production – need thoughts and some care
  7. Nationwide LinkedIn Story