The document appears to be a transcript of a presentation given by Ryan Ozimek on June 5, 2012 in Rome, Italy about Joomla and its use in government organizations. Some of the key points discussed include a case study of Joomla being used by 1/4 of the US Congress at its peak, statistics on Joomla's use in Italy, and the benefits of using Joomla in government such as lowering costs during difficult financial times.
58. How does this apply to us?
@cozimek
Tuesday, June 5, 12
59. Why e-gov is important to me
@cozimek
Tuesday, June 5, 12
60. Why e-gov is important to me
• This meets a key function of Joomla:
communications liberation for everyone
@cozimek
Tuesday, June 5, 12
61. Why e-gov is important to me
• This meets a key function of Joomla:
communications liberation for everyone
• Increasing transparency, empowerment, and
accountability
@cozimek
Tuesday, June 5, 12
62. A tough topic to pin down
• Talking about what is good for e-Government
is similar to asking “what’s good for
businesses?” or “what’s good for charities?”
@cozimek
Tuesday, June 5, 12
63. A case study in US gov
@cozimek
Tuesday, June 5, 12
64. A case study in US gov
@cozimek
Tuesday, June 5, 12
65. A case study in US gov
• ASP …
@cozimek
Tuesday, June 5, 12
66. A case study in US gov
• ASP …
• …not .NET but…
@cozimek
Tuesday, June 5, 12
67. A case study in US gov
• ASP …
• …not .NET but…
• ASP Classic
@cozimek
Tuesday, June 5, 12
68. A case study in US gov
@cozimek
Tuesday, June 5, 12
69. A case study in US gov
• The challenge of working with another
department for all technology needs
@cozimek
Tuesday, June 5, 12
70. A case study in US gov
• The challenge of working with another
department for all technology needs
• Technology was old, and not keeping up with
the modern tools
@cozimek
Tuesday, June 5, 12
71. A case study in US gov
• The challenge of working with another
department for all technology needs
• Technology was old, and not keeping up with
the modern tools
• Direct access to the technology was difficult
for House offices
@cozimek
Tuesday, June 5, 12
72. A case study in US gov
@cozimek
Tuesday, June 5, 12
73. A case study in US gov
• The key purpose of the websites are to
encourage the transparency and accountability
of the US federal government, but…
@cozimek
Tuesday, June 5, 12
74. A case study in US gov
• The key purpose of the websites are to
encourage the transparency and accountability
of the US federal government, but…
• It simply wasn’t able to keep up with the needs
of the offices
@cozimek
Tuesday, June 5, 12
75. A case study in US gov
• The key purpose of the websites are to
encourage the transparency and accountability
of the US federal government, but…
• It simply wasn’t able to keep up with the needs
of the offices
• Campaigns had more modern tools than the
offices themselves
@cozimek
Tuesday, June 5, 12
76. A case study in US gov
@cozimek
Tuesday, June 5, 12
77. A case study in US gov
• If offices chose to keep up with the times, they
needed to go find their own consultants
@cozimek
Tuesday, June 5, 12
78. A case study in US gov
• If offices chose to keep up with the times, they
needed to go find their own consultants
• But…consultants needed to have their own
servers in the House
@cozimek
Tuesday, June 5, 12
79. A case study in US gov
• If offices chose to keep up with the times, they
needed to go find their own consultants
• But…consultants needed to have their own
servers in the House
• Therefore, the barriers to entry and
innovation were very high
@cozimek
Tuesday, June 5, 12
80. A case study in US gov
@cozimek
Tuesday, June 5, 12
81. A case study in US gov
• So at first, we played the game…
@cozimek
Tuesday, June 5, 12
82. A case study in US gov
• So at first, we played the game…
• …and used proprietary software
@cozimek
Tuesday, June 5, 12
83. A case study in US gov
• So at first, we played the game…
• …and used proprietary software
• …and tried to get along with ASP
@cozimek
Tuesday, June 5, 12
84. A case study in US gov
• So at first, we played the game…
• …and used proprietary software
• …and tried to get along with ASP
• …but we weren’t very happy with the process
@cozimek
Tuesday, June 5, 12
85. A case study in US gov
@cozimek
Tuesday, June 5, 12
86. A case study in US gov
@cozimek
Tuesday, June 5, 12
87. A case study in US gov
@cozimek
Tuesday, June 5, 12
88. A case study in US gov
• Reasons to use a standardized CMS like
Joomla for the House
@cozimek
Tuesday, June 5, 12
89. A case study in US gov
• Reasons to use a standardized CMS like
Joomla for the House
• High staff turnover
@cozimek
Tuesday, June 5, 12
90. A case study in US gov
• Reasons to use a standardized CMS like
Joomla for the House
• High staff turnover
• Lower barriers to entry for staffers
@cozimek
Tuesday, June 5, 12
91. A case study in US gov
• Reasons to use a standardized CMS like
Joomla for the House
• High staff turnover
• Lower barriers to entry for staffers
• More direct access to technology available during
their campaigns
@cozimek
Tuesday, June 5, 12
92. A case study in US gov
• Reasons to use a standardized CMS like
Joomla for the House
• High staff turnover
• Lower barriers to entry for staffers
• More direct access to technology available during
their campaigns
• Ability to integrate with CRM services
@cozimek
Tuesday, June 5, 12
93. A case study in US gov
• Reasons to use a standardized CMS like
Joomla for the House
• High staff turnover
• Lower barriers to entry for staffers
• More direct access to technology available during
their campaigns
• Ability to integrate with CRM services
• Ability to manage custom Web services
@cozimek
Tuesday, June 5, 12
94. A case study in US gov
@cozimek
Tuesday, June 5, 12
95. A case study in US gov
• At its peak, 1/4th of US Congress was running
Joomla!
@cozimek
Tuesday, June 5, 12
96. A case study in US gov
• At its peak, 1/4th of US Congress was running
Joomla!
• Now, 9 years later, PHP and MySQL are the
based standards of the US Congress House of
Representatives
@cozimek
Tuesday, June 5, 12
99. The #joomla-in-gov project
• Started off with a personal frustration from a
conference
• …a tweet from an airport
• …a few excited community members
• …a wiki page
• …and then, a little love from South Africa
@cozimek
Tuesday, June 5, 12
110. Benefits of using Joomla in gov
• Lowering costs
@cozimek
Tuesday, June 5, 12
111. Benefits of using Joomla in gov
• Lowering costs
• Difficult financial times
@cozimek
Tuesday, June 5, 12
112. Benefits of using Joomla in gov
• Lowering costs
• Difficult financial times
• Complies with government mandates
@cozimek
Tuesday, June 5, 12
113. Benefits of using Joomla in gov
• Lowering costs
• Difficult financial times
• Complies with government mandates
• With Joomla 2.5, it works with existing
databases
@cozimek
Tuesday, June 5, 12
114. Benefits of using Joomla in gov
• Lowering costs
• Difficult financial times
• Complies with government mandates
• With Joomla 2.5, it works with existing
databases
• Alternative to “the cloud” if needed by
agencies
@cozimek
Tuesday, June 5, 12
116. Benefits of using Joomla in gov
• Standardized around the world
@cozimek
Tuesday, June 5, 12
117. Benefits of using Joomla in gov
• Standardized around the world
• Gov can capitalize on worldwide existing education
@cozimek
Tuesday, June 5, 12
118. Benefits of using Joomla in gov
• Standardized around the world
• Gov can capitalize on worldwide existing education
• Localization possible
@cozimek
Tuesday, June 5, 12
119. Benefits of using Joomla in gov
• Standardized around the world
• Gov can capitalize on worldwide existing education
• Localization possible
• Language replacement easy
@cozimek
Tuesday, June 5, 12
120. Benefits of using Joomla in gov
• Standardized around the world
• Gov can capitalize on worldwide existing education
• Localization possible
• Language replacement easy
• Lower barriers to entry for content creators
@cozimek
Tuesday, June 5, 12
121. Benefits of using Joomla in gov
• Standardized around the world
• Gov can capitalize on worldwide existing education
• Localization possible
• Language replacement easy
• Lower barriers to entry for content creators
• Increases government’s transparency and
accountability
@cozimek
Tuesday, June 5, 12
123. Benefits of using Joomla in gov
• Procurement processes
@cozimek
Tuesday, June 5, 12
124. Benefits of using Joomla in gov
• Procurement processes
• Rarely fun, often long and tedious
@cozimek
Tuesday, June 5, 12
125. Benefits of using Joomla in gov
• Procurement processes
• Rarely fun, often long and tedious
• US government’s GSA schedule
@cozimek
Tuesday, June 5, 12
126. Benefits of using Joomla in gov
• Procurement processes
• Rarely fun, often long and tedious
• US government’s GSA schedule
• Potential restrictions on content population of
websites
@cozimek
Tuesday, June 5, 12
127. Benefits of using Joomla in gov
• Procurement processes
• Rarely fun, often long and tedious
• US government’s GSA schedule
• Potential restrictions on content population of
websites
• Security, infrastructure protection, gov guidelines
@cozimek
Tuesday, June 5, 12
128. Benefits of using Joomla in gov
• Procurement processes
• Rarely fun, often long and tedious
• US government’s GSA schedule
• Potential restrictions on content population of
websites
• Security, infrastructure protection, gov guidelines
• Compliance for accessibility
@cozimek
Tuesday, June 5, 12
129. Benefits of using Joomla in gov
• Procurement processes
• Rarely fun, often long and tedious
• US government’s GSA schedule
• Potential restrictions on content population of
websites
• Security, infrastructure protection, gov guidelines
• Compliance for accessibility
• US government’s ADA Section 508
@cozimek
Tuesday, June 5, 12
131. Benefits of using Joomla in gov
• Existing infrastructure challenge
@cozimek
Tuesday, June 5, 12
132. Benefits of using Joomla in gov
• Existing infrastructure challenge
• You often need to use the hardware and
technology you’re given
@cozimek
Tuesday, June 5, 12
133. Benefits of using Joomla in gov
• Existing infrastructure challenge
• You often need to use the hardware and
technology you’re given
• Diverse audience of site visitors
@cozimek
Tuesday, June 5, 12
134. Benefits of using Joomla in gov
• Existing infrastructure challenge
• You often need to use the hardware and
technology you’re given
• Diverse audience of site visitors
• Lowest common denominator (bandwidth, tech)
@cozimek
Tuesday, June 5, 12
135. Benefits of using Joomla in gov
• Existing infrastructure challenge
• You often need to use the hardware and
technology you’re given
• Diverse audience of site visitors
• Lowest common denominator (bandwidth, tech)
• Content challenges with diversity
@cozimek
Tuesday, June 5, 12
136. Benefits of using Joomla in gov
• Existing infrastructure challenge
• You often need to use the hardware and
technology you’re given
• Diverse audience of site visitors
• Lowest common denominator (bandwidth, tech)
• Content challenges with diversity
• More local = more feedback needed
@cozimek
Tuesday, June 5, 12
137. Benefits of using Joomla in gov
• Existing infrastructure challenge
• You often need to use the hardware and
technology you’re given
• Diverse audience of site visitors
• Lowest common denominator (bandwidth, tech)
• Content challenges with diversity
• More local = more feedback needed
• More specific = more feedback needed
@cozimek
Tuesday, June 5, 12
139. Things to keep in mind
• Audience of Joomla government users
@cozimek
Tuesday, June 5, 12
140. Things to keep in mind
• Audience of Joomla government users
• Staff members carry diverse roles
@cozimek
Tuesday, June 5, 12
141. Things to keep in mind
• Audience of Joomla government users
• Staff members carry diverse roles
• US House staff
@cozimek
Tuesday, June 5, 12
142. Things to keep in mind
• Audience of Joomla government users
• Staff members carry diverse roles
• US House staff
• Time to focus on website content is often shorter
than that in the corporate world
@cozimek
Tuesday, June 5, 12
143. Things to keep in mind
• Audience of Joomla government users
• Staff members carry diverse roles
• US House staff
• Time to focus on website content is often shorter
than that in the corporate world
• Turn-over is high, education needs to be easy and
learning curve as flat as possible
@cozimek
Tuesday, June 5, 12
145. Best practices
• Have a back-up and disaster recovery plan
@cozimek
Tuesday, June 5, 12
146. Best practices
• Have a back-up and disaster recovery plan
• Useful monitoring systems, like Nagios
@cozimek
Tuesday, June 5, 12
147. Best practices
• Have a back-up and disaster recovery plan
• Useful monitoring systems, like Nagios
• Increased levels of security
@cozimek
Tuesday, June 5, 12
148. Best practices
• Have a back-up and disaster recovery plan
• Useful monitoring systems, like Nagios
• Increased levels of security
• Preparing for high site traffic, with unexpected
peaks and valleys
@cozimek
Tuesday, June 5, 12
149. Best practices
• Have a back-up and disaster recovery plan
• Useful monitoring systems, like Nagios
• Increased levels of security
• Preparing for high site traffic, with unexpected
peaks and valleys
• Coding for the lowest common denominator
@cozimek
Tuesday, June 5, 12
151. Best practices
• Multi-server strategy
@cozimek
Tuesday, June 5, 12
152. Best practices
• Multi-server strategy
• Development
@cozimek
Tuesday, June 5, 12
153. Best practices
• Multi-server strategy
• Development
• Testing/Staging
@cozimek
Tuesday, June 5, 12
154. Best practices
• Multi-server strategy
• Development
• Testing/Staging
• Production
@cozimek
Tuesday, June 5, 12
155. Best practices
• Multi-server strategy
• Development
• Testing/Staging
• Production
• Build for the long-term…the very long-term
@cozimek
Tuesday, June 5, 12
156. Best practices
• Multi-server strategy
• Development
• Testing/Staging
• Production
• Build for the long-term…the very long-term
• Create long-term support plans
@cozimek
Tuesday, June 5, 12
158. Best practices
• Focus early on integration opportunities, a key
differentiator
@cozimek
Tuesday, June 5, 12
159. Best practices
• Focus early on integration opportunities, a key
differentiator
• Examples from US House
@cozimek
Tuesday, June 5, 12
160. Best practices
• Focus early on integration opportunities, a key
differentiator
• Examples from US House
• Flag requests
@cozimek
Tuesday, June 5, 12
161. Best practices
• Focus early on integration opportunities, a key
differentiator
• Examples from US House
• Flag requests
• CRM services
@cozimek
Tuesday, June 5, 12
162. Best practices
• Focus early on integration opportunities, a key
differentiator
• Examples from US House
• Flag requests
• CRM services
• External Web services
@cozimek
Tuesday, June 5, 12
163. Best practices
• Focus early on integration opportunities, a key
differentiator
• Examples from US House
• Flag requests
• CRM services
• External Web services
• Multi-lingual requirements
@cozimek
Tuesday, June 5, 12
164. Best practices
• Get involved or start an open source or
Joomla government community
• Example from the USA: www.govloop.com
@cozimek
Tuesday, June 5, 12
167. Best practices
• Most importantly: Increase transparency and
value to constituents wherever possible
@cozimek
Tuesday, June 5, 12
168. Best practices
• Most importantly: Increase transparency and
value to constituents wherever possible
• Be innovative
@cozimek
Tuesday, June 5, 12
169. Best practices
• Most importantly: Increase transparency and
value to constituents wherever possible
• Be innovative
• Build mashups
@cozimek
Tuesday, June 5, 12
170. Best practices
• Most importantly: Increase transparency and
value to constituents wherever possible
• Be innovative
• Build mashups
• Create new data sets
@cozimek
Tuesday, June 5, 12
171. Best practices
• Most importantly: Increase transparency and
value to constituents wherever possible
• Be innovative
• Build mashups
• Create new data sets
• Layer mapping technology
@cozimek
Tuesday, June 5, 12
176. Things to watch out for
• Slow moving projects due to inherent
consensus decision making process in
government
@cozimek
Tuesday, June 5, 12
177. Things to watch out for
• Slow moving projects due to inherent
consensus decision making process in
government
• Change orders that seem to come from
nowhere
@cozimek
Tuesday, June 5, 12
178. Things to watch out for
• Slow moving projects due to inherent
consensus decision making process in
government
• Change orders that seem to come from
nowhere
• Understanding the payment process of the
government agency you’re working with
@cozimek
Tuesday, June 5, 12
180. Things to watch out for
• Clearly understand your main point of contact
for billing, technology, and sign-off
@cozimek
Tuesday, June 5, 12
181. Things to watch out for
• Clearly understand your main point of contact
for billing, technology, and sign-off
• Domain names can be difficult to receive, so
get them early
@cozimek
Tuesday, June 5, 12
182. Things to watch out for
• Clearly understand your main point of contact
for billing, technology, and sign-off
• Domain names can be difficult to receive, so
get them early
• Realize that community developed tools might
not fit the requirements of government
agencies, be ready to change
@cozimek
Tuesday, June 5, 12