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MORGAN STANLEY DEAN WITTER ANNOUNCES
              QUARTERLY NET INCOME OF $970 MILLION;
                   EARNINGS PER SHARE UP 63%

NEW YORK, September 22, 1999 -- Morgan Stanley Dean Witter & Co. (NYSE:MWD)
today reported net income of $970 million for the quarter ended August 31, 1999 -- a 55
percent increase from $626 million in last year’ third quarter. Diluted earnings per share
                                                s
were $1.65 -- up 63 percent from $1.01 a year ago.


Third quarter net revenues (total revenues less interest expense and the provision for loan
losses) increased to $5.3 billion -- 39 percent higher than last year’ third quarter. The
                                                                      s
annualized return on average common equity for the third quarter was 25.9 percent.


Philip J. Purcell, Chairman, and John J. Mack, President, said in a joint statement,
“Morgan Stanley Dean Witter had another excellent quarter. We continued to benefit from
the diversity of our revenue streams and strong global presence, with record revenues in
investment banking and impressive quarters in our private client group and worldwide
equity. Our securities business has done particularly well in the active European markets
and has maintained a leadership position in markets throughout the world. We are also
pleased with the renewed growth of our Discover Card franchise.”


In the first nine months of fiscal 1999, net income was $3,158 million, 46 percent higher than
$2,169 million a year ago.1 Nine-month diluted earnings per share were $5.35, up 54
percent from last year’ $3.47 and net revenues rose 31 percent to $16.4 billion over the
                       s
same period. The annualized return on average common equity was 28.9 percent for the
first nine months of 1999.


SECURITIES
Securities net income for the third quarter increased to $633 million, up 43 percent from a
year ago. This increase primarily reflects a strong quarter from the Company’ institutional
                                                                             s
securities business.

1
  All amounts for the nine-month period ended August 31, 1998 exclude a $117 million charge resulting
from an accounting change. See Page F-1 of Financial Summary, Note 1.
• Institutional securities third quarter results included records in investment banking and
      commodities and an outstanding quarter for equities. Internationally, the Company’s
      European businesses made significant contributions to the quarter’ results.
                                                                        s
• Investment banking’ performance was driven by record revenues from mergers and
                     s
      acquisitions, combined with strong results in equity underwriting. For the first eight
      months of calendar 1999, the Company ranked second in announced global M&A
      transactions and worldwide equity and equity related underwriting, and maintained a
      strong leadership position in U.S. investment grade debt underwriting.2
• Institutional sales and trading also had an excellent quarter. Equities continued to benefit
      from high levels of customer activity and strong trading results in global markets.
      Commodities posted record revenues capitalizing on the quarter’ rally in energy prices.
                                                                     s
      Fixed income achieved solid results considering wider credit spreads and concerns over
      the possibility of higher inflation.
• The private client group achieved strong quarterly revenues, driven primarily by
      increased sales of equities and fixed income securities, and higher revenues from the
      distribution of asset management products.
• The number of global financial advisors in the Company’ private client group (including
                                                         s
      AB Asesores’financial advisors) rose to 12,309, an increase of 271 during the quarter
      and more than 1,500 over the last twelve months. Client assets rose to $529 billion --
      $137 billion higher than a year ago.
• At Discover Brokerage Direct, the Company’ on-line brokerage service, new account
                                            s
      growth more than doubled and trading volume increased 55% from the third quarter of
      1998. DBD also continued to expand its client services through the introduction of
      extended hours trading in certain NASDAQ and S&P stocks.


ASSET MANAGEMENT
Asset Management posted third quarter net income of $135 million compared to a
breakeven quarter a year ago. Last year’ third quarter results were adversely impacted by
                                        s
losses that occurred in connection with an institutional leveraged emerging markets debt


2
    Source: Securities Data Corp. – January 1 to August 31, 1999.
                                                       2
portfolio. This year’ earnings benefited from continued growth in assets under
                     s
management.


• The Company had $415 billion of assets under management and administration at the
   end of the third quarter -- an increase of $62 billion, or 18 percent, over a year ago.
• Retail assets increased $6 billion during the quarter and have increased $47 billion from a
   year ago to stand at $247 billion. Institutional assets increased $4 billion during the
   quarter and have increased $15 billion from a year ago to stand at $168 billion.
• The Company’ new MSDW International and Van Kampen Technology funds together
              s
   raised nearly $700 million in assets during the quarter.
• The Company also reached an agreement with Sanwa Bank to distribute MSDW asset
   management products and services to retail customers through Sanwa distribution
   channels in Japan.
• The Private Equity group recognized third quarter investment gains of $41 million
   compared to $129 million a year ago.


CREDIT SERVICES
Credit Services net income increased by 10 percent to $202 million, compared to $184
million in the third quarter of 1998 -- largely reflecting the continued improvement in credit
quality and record transaction volume.


• Credit quality improved substantially from last year, with the consumer loan net charge-
   off rate falling to 5.29 percent from 6.56 percent. The over-30-day delinquency rate
   declined to 6.34 percent compared to 7.19 percent a year ago.
• Transaction volume surged 24% to a record $18.3 billion driven by increased sales
   volume and balance transfers.
• Managed consumer loans rose to $34.4 billion -- $2.8 billion higher than a year ago after
   adjusting for the sales of receivables associated with Prime Option, SPS and BRAVO.
• Marketing and business development expenses increased 16 percent to $253 million
   primarily as a result of the continued promotion of Discover Platinum and a higher level
   of cardmember rewards due to increased transaction volume.


                                               3
• The Discover/ NOVUS Network enrolled 117,000 new merchant locations during the
    quarter -- a 10 percent increase from the third quarter enrollment a year ago.
• In August, the Company announced the launch of its Morgan Stanley Dean Witter credit
    card in the United Kingdom.


The Company has repurchased approximately 20 million shares of its common stock since
fiscal year end. The Company also announced that its Board of Directors declared a $.24
quarterly dividend per common share. The dividend is payable on October 29, 1999 to
common shareholders of record on October 15, 1999.


Total capital at August 31, 1999 was $38.7 billion, including $15.8 billion of common and
preferred shareholders’equity and preferred securities issued by subsidiaries. Book value
per common share was $26.53, based on period end shares outstanding of 559,244,249.


Morgan Stanley Dean Witter & Co. is a global financial services firm and a market leader in
securities, asset management and credit services. The Company has offices in New York,
London, Tokyo, Hong Kong, and other principal financial centers around the world and has
464 securities branch offices throughout the United States.


Access this press release on-line @www.msdw.com




                                                  ###
                                      (See Attached Schedules)


This release may contain forward-looking statements. These statements, which reflect management’         s
beliefs and expectations, are subject to risks and uncertainties that may cause actual results to differ
materially. For a discussion of the risks and uncertainties that may affect the Company’ future
                                                                                           s
results, please see “Management’ Discussion and Analysis of Financial Condition and Results of
                                  s
Operations” in the Company’ 1998 Annual Report to Shareholders and the Company’ Quarterly
                              s                                                          s
Reports on Form 10-Q for fiscal 1999.




                                                    4
MORGAN STANLEY DEAN WITTER & CO.
                                                                                          Financial Summary
                                                                                     (unaudited, dollars in millions)



                                                                                     Quarter Ended                            Percentage Change From:                    Nine Months Ended              Percentage
                                                                Aug 31, 1999         Aug 31, 1998         May 31, 1999      Aug 31, 1998 May 31, 1999              Aug 31, 1999      Aug 31, 1998        Change

Net revenues
      Securities                                            $          3,810     $          2,624     $           4,216              45%              (10%)    $         11,913     $          8,541        39%
      Asset Management                                                   598                  354                   569              69%                5%                1,879                1,605        17%
      Credit Services                                                    935                  863                   872               8%                7%                2,559                2,329        10%
      Consolidated net revenues                             $          5,343     $          3,841     $           5,657              39%               (6%)    $         16,351     $         12,475        31%

Net income
      Securities                                            $            633     $            442     $             829              43%              (24%)    $          2,228     $          1,461        52%
      Asset Management                                                   135                    0                   111                *               22%                  393                  249        58%
      Credit Services                                                    202                  184                   211              10%               (4%)                 537                  459        17%
      Income before cumulative effect of a
                 change in accounting                                    970                  626                 1,151              55%              (16%)               3,158                2,169         46%
      Cumulative effect of a change in accounting (1)                      0                    0                     0                --                --                   0                 (117)          *
      Consolidated net income                               $            970     $            626     $           1,151              55%              (16%)    $          3,158     $          2,052         54%
      Preferred stock dividend requirements                 $             11     $             14     $              10             (21%)              10%     $             33     $             43        (23%)
      Earnings applicable to common shares                  $            959     $            612     $           1,141              57%              (16%)    $          3,125     $          2,009         56%


(1)   Represents the effects of an accounting change adopted in the fourth quarter of fiscal 1998 (effective December 1, 1997) with respect to the accounting for offering costs paid by investment
      advisors of closed end funds where such costs are not specifically reimbursed through separate advisory contracts.


                                                                                                          F-1
MORGAN STANLEY DEAN WITTER & CO.
                                                                                        Financial Summary
                                                                                            (unaudited)



                                                                                   Quarter Ended                           Percentage Change From:             Nine Months Ended            Percentage
                                                              Aug 31, 1999         Aug 31, 1998          May 31, 1999    Aug 31, 1998 May 31, 1999       Aug 31, 1999      Aug 31, 1998      Change
Basic earnings per common share
      Income before cumulative effect of a
               change in accounting                       $            1.74    $           1.07    $              2.06         63%           (16%)   $           5.65    $          3.65        55%
      Cumulative effect of a change in accounting         $            0.00    $           0.00    $              0.00           --             --   $           0.00    $         (0.20)         *
      Net income                                          $            1.74    $           1.07    $              2.06         63%           (16%)   $           5.65    $          3.45        64%

Diluted earnings per common share
      Income before cumulative effect of a
               change in accounting                       $            1.65    $           1.01    $              1.95         63%           (15%)   $           5.35    $          3.47        54%
      Cumulative effect of a change in accounting         $            0.00    $           0.00    $              0.00           --             --   $           0.00    $         (0.19)         *
      Net income                                          $            1.65    $           1.01    $              1.95         63%           (15%)   $           5.35    $          3.28        63%

Average common shares outstanding
      Basic                                                    550,056,731          573,170,507            554,146,582                                    553,362,966        582,105,755
      Diluted                                                  580,700,823          604,779,594            586,655,685                                    584,717,406        613,265,207
Period end common shares outstanding                           559,244,249          582,790,622            566,786,999                                    559,244,249        582,790,622

Return on common equity                                              25.9%                18.9%                  31.4%                                          28.9%              20.3%

Return on common equity (1)                                             N/A                 N/A                    N/A                                             N/A             21.3%

(1)   Excludes the cumulative effect of a change in accounting in the quarter ended February 28, 1998.

                                                                                                       F-2
MORGAN STANLEY DEAN WITTER & CO.
                                                                          Consolidated Income Statement Information
                                                                               (unaudited, dollars in millions)
                                                                             Quarter Ended                          Percentage Change From:        Nine Months Ended                      Percentage
                                                         Aug 31, 1999        Aug 31, 1998    May 31, 1999          Aug 31, 1998 May 31, 1999 Aug 31, 1999     Aug 31, 1998                 Change
Investment banking                                     $         1,207     $           819 $          1,022              47%           18% $         3,186 $          2,607                    22%
Principal transactions:
      Trading                                                     1,184                 499                1,926         137%             (39%)              4,801               2,493          93%
      Investments                                                    78                (174)                 150         145%             (48%)                493                  (1)           *
Commissions                                                         729                 608                  789          20%              (8%)              2,183               1,766          24%
Fees:
      Asset management, distribution and administration             799                 718                  765           11%              4%               2,278              2,135            7%
      Merchant and cardmember                                       392                 438                  357          (11%)            10%               1,090              1,270          (14%)
      Servicing                                                     313                 255                  310           23%              1%                 876                658           33%
Interest and dividends                                            4,961               4,283                3,689           16%             34%              12,130             12,429           (2%)
Other                                                                39                  52                   46          (25%)           (15%)                124                154          (19%)
      Total revenues                                              9,702               7,498                9,054           29%              7%              27,161             23,511           16%
Interest expense                                                  4,246               3,377                3,278           26%             30%              10,401             10,076            3%
Provision for consumer loan losses                                  113                 280                  119          (60%)            (5%)                409                960          (57%)
      Net revenues                                                5,343               3,841                5,657           39%             (6%)             16,351             12,475           31%
Compensation and benefits                                         2,302               1,609                2,413           43%             (5%)              7,078              5,414           31%
Occupancy and equipment                                             166                 148                  153           12%              8%                 465                431            8%
Brokerage, clearing and exchange fees                               128                 160                  127          (20%)             1%                 369                416          (11%)
Information processing and communications                           325                 291                  315           12%              3%                 949                833           14%
Marketing and business development                                  408                 354                  381           15%              7%               1,184                934           27%
Professional services                                               214                 176                  191           22%             12%                 567                460           23%
Other                                                               237                 193                  219           23%              8%                 646                548           18%
      Total non-interest expenses                                 3,780               2,931                3,799           29%             (1%)             11,258              9,036           25%
Income before income taxes and cumulative
   effect of a change in accounting                               1,563                 910                1,858          72%             (16%)              5,093               3,439          48%
Income tax expense                                                  593                 284                  707         109%             (16%)              1,935               1,270          52%
Income before cumulative effect of a
   change in accounting                                             970                 626                1,151           55%            (16%)              3,158               2,169          46%
Cumulative effect of a change in accounting (1)                       0                   0                    0             --              --                  0                (117)           *
Net income                                            $             970    $            626    $           1,151           55%            (16%) $            3,158    $          2,052          54%
Preferred stock dividend requirements                 $              11    $             14    $              10          (21%)            10% $                33    $             43         (23%)
Earnings applicable to common shares                  $             959    $            612    $           1,141           57%            (16%) $            3,125    $          2,009          56%

(1)   Represents the effects of an accounting change adopted in the fourth quarter of fiscal 1998 (effective December 1, 1997) with respect to the accounting for offering costs paid by investment
      advisors of closed end funds where such costs are not specifically reimbursed through separate advisory contracts.


                                                                                                   F-3
MORGAN STANLEY DEAN WITTER & CO.
                                                      Securities and Asset Management Income Statement Information
                                                                       (unaudited, dollars in millions)

                                                                          Quarter Ended                        Percentage Change From:        Nine Months Ended          Percentage
                                                          Aug 31, 1999    Aug 31, 1998          May 31, 1999   Aug 31, 1998 May 31, 1999 Aug 31, 1999   Aug 31, 1998      Change

Investment banking                                    $          1,207   $           819    $          1,022          47%            18%      $    3,186   $    2,607        22%
Principal transactions:
       Trading                                                   1,184               499               1,926        137%            (39%)          4,801        2,493         93%
       Investments                                                  78              (174)                150        145%            (48%)            493           (1)          *
Commissions                                                        729               608                 789         20%             (8%)          2,183        1,766         24%
Asset management, distribution and administration fees             799               718                 765         11%              4%           2,278        2,135          7%
Interest and dividends                                           4,415             3,603               3,167         23%             39%          10,506       10,297          2%
Other                                                               39                51                  46        (24%)           (15%)            124          150        (17%)
       Total revenues                                            8,451             6,124               7,865         38%              7%          23,571       19,447         21%
Interest expense                                                 4,043             3,146               3,080         29%             31%           9,779        9,301          5%
       Net revenues                                              4,408             2,978               4,785         48%             (8%)         13,792       10,146         36%

Compensation and benefits                                        2,170             1,468               2,290          48%            (5%)          6,704        4,991         34%
Occupancy and equipment                                            150               130                 141          15%             6%             425          380         12%
Brokerage, clearing and exchange fees                              128               160                 127         (20%)            1%             369          416        (11%)
Information processing and communications                          202               175                 206          15%            (2%)            600          489         23%
Marketing and business development                                 155               135                 167          15%            (7%)            471          377         25%
Professional services                                              184               151                 160          22%            15%             485          388         25%
Other                                                              189               140                 167          35%            13%             504          395         28%
       Total non-interest expenses                               3,178             2,359               3,258          35%            (2%)          9,558        7,436         29%
Income before income taxes and cumulative
   effect of a change in accounting                              1,230               619               1,527         99%            (19%)          4,234        2,710        56%
Income tax expense                                                 462               177                 587        161%            (21%)          1,613        1,000        61%
Income before cumulative effect of a
   change in accounting                                            768               442                 940          74%           (18%)          2,621        1,710        53%
Cumulative effect of a change in accounting (1)                      0                 0                   0            --             --              0         (117)         *
Net income                                            $            768   $           442    $            940          74%           (18%) $        2,621 $      1,593        65%

Compensation and benefits as a % of net revenues                  49%               49%                 48%                                        49%           49%
Non-compensation expenses as a % of net revenues                  23%               30%                 20%                                        21%           24%
Profit margin (2)                                                 17%               15%                 20%                                        19%           16%

(1)   Represents the effects of an accounting change adopted in the fourth quarter of fiscal 1998 (effective December 1, 1997) with respect
      to the accounting for offering costs paid by investment advisors of closed end funds where such costs are not specifically reimbursed
      through separate advisory contracts.
(2)   Net income as a % of net revenues.
                                                                                      F-4
MORGAN STANLEY DEAN WITTER & CO.
                                                                  Credit Services Income Statement Information
                                                                          (unaudited, dollars in millions)

                                                                          Quarter Ended                        Percentage Change From:        Nine Months Ended    Percentage
                                                       Aug 31, 1999       Aug 31, 1998        May 31, 1999   Aug 31, 1998 May 31, 1999   Aug 31, 1999 Aug 31, 1998  Change

Fees:
   Merchant and cardmember                         $            392   $             438   $            357         (11%)         10%     $     1,090   $     1,270     (14%)
   Servicing                                                    313                 255                310          23%           1%             876           658      33%
Other                                                             0                   1                  0            *            --              0             4        *
   Total non-interest revenues                                  705                 694                667           2%           6%           1,966         1,932       2%
Interest revenue                                                546                 680                522         (20%)          5%           1,624         2,132     (24%)
Interest expense                                                203                 231                198         (12%)          3%             622           775     (20%)
     Net interest income                                        343                 449                324         (24%)          6%           1,002         1,357     (26%)
Provision for consumer loan losses                              113                 280                119         (60%)         (5%)           409           960      (57%)
    Net credit income                                           230                 169                205          36%          12%            593           397       49%
    Net revenues                                                935                 863                872          8%            7%           2,559         2,329      10%
Compensation and benefits                                       132                 141                123          (6%)          7%             374           423     (12%)
Occupancy and equipment                                          16                  18                 12         (11%)         33%              40            51     (22%)
Information processing and communications                       123                 116                109           6%          13%             349           344       1%
Marketing and business development                              253                 219                214          16%          18%             713           557      28%
Professional services                                            30                  25                 31          20%          (3%)             82            72      14%
Other                                                            48                  53                 52          (9%)         (8%)            142           153      (7%)
     Total non-interest expenses                                602                 572                541           5%          11%           1,700         1,600       6%
Income before income taxes                                      333                 291                331          14%           1%             859           729      18%
Income tax expense                                              131                 107                120          22%           9%             322           270      19%
Net income                                         $            202   $             184   $            211          10%          (4%) $          537   $       459      17%

Compensation and benefits as a % of net revenues                14%                16%                14%                                      15%           18%
Non-compensation expenses as a % of net revenues                50%                50%                48%                                      52%           51%
Profit margin (1)                                               22%                21%                24%                                      21%           20%

(1) Net income as a % of net revenues.
                                                                                          F-5
MORGAN STANLEY DEAN WITTER & CO.
                                                                  Credit Services Income Statement Information
                                                                          (unaudited, dollars in millions)
                                                                               (Managed loan basis)

                                                                           Quarter Ended                         Percentage Change From:        Nine Months Ended    Percentage
                                                       Aug 31, 1999        Aug 31, 1998        May 31, 1999    Aug 31, 1998 May 31, 1999   Aug 31, 1999 Aug 31, 1998  Change

Fees:
   Merchant and cardmember                         $            541    $             575   $            494           (6%)         10%     $     1,508   $     1,627      (7%)
   Servicing                                                      0                    0                  0             --           --              0             0        --
Other                                                             0                    1                  0              *           --              0             4         *
   Total non-interest revenues                                  541                  576                494           (6%)         10%           1,508         1,631      (8%)
Interest revenue                                               1,250               1,363               1,221          (8%)          2%           3,652         4,042     (10%)
Interest expense                                                 466                 499                 449          (7%)          4%           1,366         1,528     (11%)
     Net interest income                                         784                 864                 772          (9%)          2%           2,286         2,514      (9%)
Provision for consumer loan losses                              390                  577                394          (32%)          (1%)         1,235         1,816     (32%)
    Net credit income                                           394                  287                378           37%            4%          1,051           698      51%
    Net revenues                                                935                  863                872           8%            7%           2,559         2,329      10%
Compensation and benefits                                       132                  141                123           (6%)          7%             374           423     (12%)
Occupancy and equipment                                          16                   18                 12          (11%)         33%              40            51     (22%)
Information processing and communications                       123                  116                109            6%          13%             349           344       1%
Marketing and business development                              253                  219                214           16%          18%             713           557      28%
Professional services                                            30                   25                 31           20%          (3%)             82            72      14%
Other                                                            48                   53                 52           (9%)         (8%)            142           153      (7%)
     Total non-interest expenses                                602                  572                541            5%          11%           1,700         1,600       6%
Income before income taxes                                      333                  291                331           14%           1%             859           729      18%
Income tax expense                                              131                  107                120           22%           9%             322           270      19%
Net income                                         $            202    $             184   $            211           10%          (4%) $          537   $       459      17%

Compensation and benefits as a % of net revenues                14%                 16%                14%                                       15%           18%
Non-compensation expenses as a % of net revenues                50%                 50%                48%                                       52%           51%
Profit margin (1)                                               22%                 21%                24%                                       21%           20%

(1) Net income as a % of net revenues.
                                                                                           F-6
MORGAN STANLEY DEAN WITTER & CO.
                                                          Financial Information and Statistical Data
                                                                         (unaudited)

                                                                                               Quarter Ended                             Percentage Change From:
                                                                         Aug 31, 1999          Aug 31, 1998          May 31, 1999       Aug 31, 1998 May 31, 1999
MSDW
Period end common shares outstanding                                       559,244,249           582,790,622           566,786,999             (4%)         (1%)
Book value per common share                                          $           26.53     $           22.13     $           26.00             20%           2%
Shareholder's equity (millions) (1)                                  $          15,845     $          13,904     $          15,749             14%           1%
Total capital (millions) (2)                                         $          38,740     $          36,727     $          40,007              5%          (3%)

SECURITIES ($ billions)
Private Client Group
     Global financial advisors                                                  12,309                10,791                12,038             14%          2%
     Client assets                                                   $             529     $             392     $             513             35%          3%
Institutional Securities (3)
      Mergers and acquisitions announced transactions (4)
            MSDW global market volume                                $           588.2     $           450.1     $            308.3
            Rank                                                                     2                     3                      3
      Worldwide equity and related issues (4)
            MSDW global market volume                                $            34.2     $            23.2     $             21.9
            Rank                                                                     2                     1                      1

ASSET MANAGEMENT ($ billions)

Assets under management and administration
Products offered primarily to individuals
    Mutual funds
            Equity                                                   $              87     $              64     $              84             36%           4%
            Fixed income                                                            55                    55                    56               --         (2%)
            Money markets                                                           44                    35                    42             26%           5%
            Total mutual funds                                                     186                   154                   182             21%           2%
      ICS Assets                                                                    23                    16                     21            44%         10%
      Other                                                                         38                    30                     38            27%           --

      Sub-total Individual                                                         247                   200                   241             24%          2%
Products offered primarily to institutional clients
    Mutual funds                                                                    36                    32                    33             13%          9%
    Separate accounts, pooled vehicle and other arrangements                       132                   121                   131              9%          1%

      Sub-total Institutional                                                      168                   153                   164             10%          2%
Total assets under management and administration                     $             415     $             353     $             405             18%          2%


(1)   Includes preferred and common equity and preferred securities issued by subsidiaries.
(2)   Includes preferred and common equity, preferred securities issued by subsidiaries, capital units and non-current portion of long-term debt.
(3)   Source: Securities Data Corp.
(4)   Information is year to date and stated on a calendar year basis.

                                                                                 F-7
MORGAN STANLEY DEAN WITTER & CO.
                                                                           Financial Information and Statistical Data
                                                                                (unaudited, dollars in millions)

                                                                                         Quarter Ended                 Percentage Change From:       Nine Months Ended      Percentage
                                                                       Aug 31, 1999      Aug 31, 1998    May 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1999 Aug 31, 1998    Change

CREDIT SERVICES

Owned consumer loans
                                                                       $        16,557 $       17,657 $       14,588        (6%)        13%    $     16,557 $      17,657        (6%)
  Period end
                                                                       $        15,311 $       17,416 $       14,664       (12%)         4%    $     15,458 $      19,135       (19%)
  Average

Managed consumer loans (1)
                                                                       $        34,381 $       34,228 $       32,805           --          5% $      34,381 $      34,228           --
   Period end
                                                                       $        33,379 $       34,076 $       32,258         (2%)          3% $      32,845 $      35,115         (6%)
   Average
                                                                               14.30%         15.19%         14.39%      (0.89 pp)    (0.09 pp)     14.25%        14.90%      (0.65 pp)
   Interest yield
                                                                                8.61%          9.06%          8.81%      (0.45 pp)    (0.20 pp)      8.61%         8.72%      (0.11 pp)
   Interest spread
                                                                                5.29%          6.56%          5.55%      (1.27 pp)    (0.26 pp)      5.70%         6.89%      (1.19 pp)
   Net charge-off rate
                                                                                6.34%          7.19%          5.94%      (0.85 pp)     0.40 pp       6.34%         7.19%      (0.85 pp)
   Delinquency rate (over 30 days)

                                                                       $          18.3   $       14.7    $      16.3        24%         12%    $       50.1   $      42.7        17%
Discover Financial Services transaction volume (in billions)
                                                                                  37.4           38.0           37.5        (2%)          --           37.4          38.0        (2%)
General purpose credit card accounts (in millions)
                                                                                  117            106            138                                    355           297
Discover/NOVUS Network increase in merchant locations (in thousands)


(1) Includes owned and securitized consumer loans.
                                                                                              F-8

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morgan stanley Earnings 1999 3rd

  • 1. MORGAN STANLEY DEAN WITTER ANNOUNCES QUARTERLY NET INCOME OF $970 MILLION; EARNINGS PER SHARE UP 63% NEW YORK, September 22, 1999 -- Morgan Stanley Dean Witter & Co. (NYSE:MWD) today reported net income of $970 million for the quarter ended August 31, 1999 -- a 55 percent increase from $626 million in last year’ third quarter. Diluted earnings per share s were $1.65 -- up 63 percent from $1.01 a year ago. Third quarter net revenues (total revenues less interest expense and the provision for loan losses) increased to $5.3 billion -- 39 percent higher than last year’ third quarter. The s annualized return on average common equity for the third quarter was 25.9 percent. Philip J. Purcell, Chairman, and John J. Mack, President, said in a joint statement, “Morgan Stanley Dean Witter had another excellent quarter. We continued to benefit from the diversity of our revenue streams and strong global presence, with record revenues in investment banking and impressive quarters in our private client group and worldwide equity. Our securities business has done particularly well in the active European markets and has maintained a leadership position in markets throughout the world. We are also pleased with the renewed growth of our Discover Card franchise.” In the first nine months of fiscal 1999, net income was $3,158 million, 46 percent higher than $2,169 million a year ago.1 Nine-month diluted earnings per share were $5.35, up 54 percent from last year’ $3.47 and net revenues rose 31 percent to $16.4 billion over the s same period. The annualized return on average common equity was 28.9 percent for the first nine months of 1999. SECURITIES Securities net income for the third quarter increased to $633 million, up 43 percent from a year ago. This increase primarily reflects a strong quarter from the Company’ institutional s securities business. 1 All amounts for the nine-month period ended August 31, 1998 exclude a $117 million charge resulting from an accounting change. See Page F-1 of Financial Summary, Note 1.
  • 2. • Institutional securities third quarter results included records in investment banking and commodities and an outstanding quarter for equities. Internationally, the Company’s European businesses made significant contributions to the quarter’ results. s • Investment banking’ performance was driven by record revenues from mergers and s acquisitions, combined with strong results in equity underwriting. For the first eight months of calendar 1999, the Company ranked second in announced global M&A transactions and worldwide equity and equity related underwriting, and maintained a strong leadership position in U.S. investment grade debt underwriting.2 • Institutional sales and trading also had an excellent quarter. Equities continued to benefit from high levels of customer activity and strong trading results in global markets. Commodities posted record revenues capitalizing on the quarter’ rally in energy prices. s Fixed income achieved solid results considering wider credit spreads and concerns over the possibility of higher inflation. • The private client group achieved strong quarterly revenues, driven primarily by increased sales of equities and fixed income securities, and higher revenues from the distribution of asset management products. • The number of global financial advisors in the Company’ private client group (including s AB Asesores’financial advisors) rose to 12,309, an increase of 271 during the quarter and more than 1,500 over the last twelve months. Client assets rose to $529 billion -- $137 billion higher than a year ago. • At Discover Brokerage Direct, the Company’ on-line brokerage service, new account s growth more than doubled and trading volume increased 55% from the third quarter of 1998. DBD also continued to expand its client services through the introduction of extended hours trading in certain NASDAQ and S&P stocks. ASSET MANAGEMENT Asset Management posted third quarter net income of $135 million compared to a breakeven quarter a year ago. Last year’ third quarter results were adversely impacted by s losses that occurred in connection with an institutional leveraged emerging markets debt 2 Source: Securities Data Corp. – January 1 to August 31, 1999. 2
  • 3. portfolio. This year’ earnings benefited from continued growth in assets under s management. • The Company had $415 billion of assets under management and administration at the end of the third quarter -- an increase of $62 billion, or 18 percent, over a year ago. • Retail assets increased $6 billion during the quarter and have increased $47 billion from a year ago to stand at $247 billion. Institutional assets increased $4 billion during the quarter and have increased $15 billion from a year ago to stand at $168 billion. • The Company’ new MSDW International and Van Kampen Technology funds together s raised nearly $700 million in assets during the quarter. • The Company also reached an agreement with Sanwa Bank to distribute MSDW asset management products and services to retail customers through Sanwa distribution channels in Japan. • The Private Equity group recognized third quarter investment gains of $41 million compared to $129 million a year ago. CREDIT SERVICES Credit Services net income increased by 10 percent to $202 million, compared to $184 million in the third quarter of 1998 -- largely reflecting the continued improvement in credit quality and record transaction volume. • Credit quality improved substantially from last year, with the consumer loan net charge- off rate falling to 5.29 percent from 6.56 percent. The over-30-day delinquency rate declined to 6.34 percent compared to 7.19 percent a year ago. • Transaction volume surged 24% to a record $18.3 billion driven by increased sales volume and balance transfers. • Managed consumer loans rose to $34.4 billion -- $2.8 billion higher than a year ago after adjusting for the sales of receivables associated with Prime Option, SPS and BRAVO. • Marketing and business development expenses increased 16 percent to $253 million primarily as a result of the continued promotion of Discover Platinum and a higher level of cardmember rewards due to increased transaction volume. 3
  • 4. • The Discover/ NOVUS Network enrolled 117,000 new merchant locations during the quarter -- a 10 percent increase from the third quarter enrollment a year ago. • In August, the Company announced the launch of its Morgan Stanley Dean Witter credit card in the United Kingdom. The Company has repurchased approximately 20 million shares of its common stock since fiscal year end. The Company also announced that its Board of Directors declared a $.24 quarterly dividend per common share. The dividend is payable on October 29, 1999 to common shareholders of record on October 15, 1999. Total capital at August 31, 1999 was $38.7 billion, including $15.8 billion of common and preferred shareholders’equity and preferred securities issued by subsidiaries. Book value per common share was $26.53, based on period end shares outstanding of 559,244,249. Morgan Stanley Dean Witter & Co. is a global financial services firm and a market leader in securities, asset management and credit services. The Company has offices in New York, London, Tokyo, Hong Kong, and other principal financial centers around the world and has 464 securities branch offices throughout the United States. Access this press release on-line @www.msdw.com ### (See Attached Schedules) This release may contain forward-looking statements. These statements, which reflect management’ s beliefs and expectations, are subject to risks and uncertainties that may cause actual results to differ materially. For a discussion of the risks and uncertainties that may affect the Company’ future s results, please see “Management’ Discussion and Analysis of Financial Condition and Results of s Operations” in the Company’ 1998 Annual Report to Shareholders and the Company’ Quarterly s s Reports on Form 10-Q for fiscal 1999. 4
  • 5. MORGAN STANLEY DEAN WITTER & CO. Financial Summary (unaudited, dollars in millions) Quarter Ended Percentage Change From: Nine Months Ended Percentage Aug 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1999 Aug 31, 1998 Change Net revenues Securities $ 3,810 $ 2,624 $ 4,216 45% (10%) $ 11,913 $ 8,541 39% Asset Management 598 354 569 69% 5% 1,879 1,605 17% Credit Services 935 863 872 8% 7% 2,559 2,329 10% Consolidated net revenues $ 5,343 $ 3,841 $ 5,657 39% (6%) $ 16,351 $ 12,475 31% Net income Securities $ 633 $ 442 $ 829 43% (24%) $ 2,228 $ 1,461 52% Asset Management 135 0 111 * 22% 393 249 58% Credit Services 202 184 211 10% (4%) 537 459 17% Income before cumulative effect of a change in accounting 970 626 1,151 55% (16%) 3,158 2,169 46% Cumulative effect of a change in accounting (1) 0 0 0 -- -- 0 (117) * Consolidated net income $ 970 $ 626 $ 1,151 55% (16%) $ 3,158 $ 2,052 54% Preferred stock dividend requirements $ 11 $ 14 $ 10 (21%) 10% $ 33 $ 43 (23%) Earnings applicable to common shares $ 959 $ 612 $ 1,141 57% (16%) $ 3,125 $ 2,009 56% (1) Represents the effects of an accounting change adopted in the fourth quarter of fiscal 1998 (effective December 1, 1997) with respect to the accounting for offering costs paid by investment advisors of closed end funds where such costs are not specifically reimbursed through separate advisory contracts. F-1
  • 6. MORGAN STANLEY DEAN WITTER & CO. Financial Summary (unaudited) Quarter Ended Percentage Change From: Nine Months Ended Percentage Aug 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1999 Aug 31, 1998 Change Basic earnings per common share Income before cumulative effect of a change in accounting $ 1.74 $ 1.07 $ 2.06 63% (16%) $ 5.65 $ 3.65 55% Cumulative effect of a change in accounting $ 0.00 $ 0.00 $ 0.00 -- -- $ 0.00 $ (0.20) * Net income $ 1.74 $ 1.07 $ 2.06 63% (16%) $ 5.65 $ 3.45 64% Diluted earnings per common share Income before cumulative effect of a change in accounting $ 1.65 $ 1.01 $ 1.95 63% (15%) $ 5.35 $ 3.47 54% Cumulative effect of a change in accounting $ 0.00 $ 0.00 $ 0.00 -- -- $ 0.00 $ (0.19) * Net income $ 1.65 $ 1.01 $ 1.95 63% (15%) $ 5.35 $ 3.28 63% Average common shares outstanding Basic 550,056,731 573,170,507 554,146,582 553,362,966 582,105,755 Diluted 580,700,823 604,779,594 586,655,685 584,717,406 613,265,207 Period end common shares outstanding 559,244,249 582,790,622 566,786,999 559,244,249 582,790,622 Return on common equity 25.9% 18.9% 31.4% 28.9% 20.3% Return on common equity (1) N/A N/A N/A N/A 21.3% (1) Excludes the cumulative effect of a change in accounting in the quarter ended February 28, 1998. F-2
  • 7. MORGAN STANLEY DEAN WITTER & CO. Consolidated Income Statement Information (unaudited, dollars in millions) Quarter Ended Percentage Change From: Nine Months Ended Percentage Aug 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1999 Aug 31, 1998 Change Investment banking $ 1,207 $ 819 $ 1,022 47% 18% $ 3,186 $ 2,607 22% Principal transactions: Trading 1,184 499 1,926 137% (39%) 4,801 2,493 93% Investments 78 (174) 150 145% (48%) 493 (1) * Commissions 729 608 789 20% (8%) 2,183 1,766 24% Fees: Asset management, distribution and administration 799 718 765 11% 4% 2,278 2,135 7% Merchant and cardmember 392 438 357 (11%) 10% 1,090 1,270 (14%) Servicing 313 255 310 23% 1% 876 658 33% Interest and dividends 4,961 4,283 3,689 16% 34% 12,130 12,429 (2%) Other 39 52 46 (25%) (15%) 124 154 (19%) Total revenues 9,702 7,498 9,054 29% 7% 27,161 23,511 16% Interest expense 4,246 3,377 3,278 26% 30% 10,401 10,076 3% Provision for consumer loan losses 113 280 119 (60%) (5%) 409 960 (57%) Net revenues 5,343 3,841 5,657 39% (6%) 16,351 12,475 31% Compensation and benefits 2,302 1,609 2,413 43% (5%) 7,078 5,414 31% Occupancy and equipment 166 148 153 12% 8% 465 431 8% Brokerage, clearing and exchange fees 128 160 127 (20%) 1% 369 416 (11%) Information processing and communications 325 291 315 12% 3% 949 833 14% Marketing and business development 408 354 381 15% 7% 1,184 934 27% Professional services 214 176 191 22% 12% 567 460 23% Other 237 193 219 23% 8% 646 548 18% Total non-interest expenses 3,780 2,931 3,799 29% (1%) 11,258 9,036 25% Income before income taxes and cumulative effect of a change in accounting 1,563 910 1,858 72% (16%) 5,093 3,439 48% Income tax expense 593 284 707 109% (16%) 1,935 1,270 52% Income before cumulative effect of a change in accounting 970 626 1,151 55% (16%) 3,158 2,169 46% Cumulative effect of a change in accounting (1) 0 0 0 -- -- 0 (117) * Net income $ 970 $ 626 $ 1,151 55% (16%) $ 3,158 $ 2,052 54% Preferred stock dividend requirements $ 11 $ 14 $ 10 (21%) 10% $ 33 $ 43 (23%) Earnings applicable to common shares $ 959 $ 612 $ 1,141 57% (16%) $ 3,125 $ 2,009 56% (1) Represents the effects of an accounting change adopted in the fourth quarter of fiscal 1998 (effective December 1, 1997) with respect to the accounting for offering costs paid by investment advisors of closed end funds where such costs are not specifically reimbursed through separate advisory contracts. F-3
  • 8. MORGAN STANLEY DEAN WITTER & CO. Securities and Asset Management Income Statement Information (unaudited, dollars in millions) Quarter Ended Percentage Change From: Nine Months Ended Percentage Aug 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1999 Aug 31, 1998 Change Investment banking $ 1,207 $ 819 $ 1,022 47% 18% $ 3,186 $ 2,607 22% Principal transactions: Trading 1,184 499 1,926 137% (39%) 4,801 2,493 93% Investments 78 (174) 150 145% (48%) 493 (1) * Commissions 729 608 789 20% (8%) 2,183 1,766 24% Asset management, distribution and administration fees 799 718 765 11% 4% 2,278 2,135 7% Interest and dividends 4,415 3,603 3,167 23% 39% 10,506 10,297 2% Other 39 51 46 (24%) (15%) 124 150 (17%) Total revenues 8,451 6,124 7,865 38% 7% 23,571 19,447 21% Interest expense 4,043 3,146 3,080 29% 31% 9,779 9,301 5% Net revenues 4,408 2,978 4,785 48% (8%) 13,792 10,146 36% Compensation and benefits 2,170 1,468 2,290 48% (5%) 6,704 4,991 34% Occupancy and equipment 150 130 141 15% 6% 425 380 12% Brokerage, clearing and exchange fees 128 160 127 (20%) 1% 369 416 (11%) Information processing and communications 202 175 206 15% (2%) 600 489 23% Marketing and business development 155 135 167 15% (7%) 471 377 25% Professional services 184 151 160 22% 15% 485 388 25% Other 189 140 167 35% 13% 504 395 28% Total non-interest expenses 3,178 2,359 3,258 35% (2%) 9,558 7,436 29% Income before income taxes and cumulative effect of a change in accounting 1,230 619 1,527 99% (19%) 4,234 2,710 56% Income tax expense 462 177 587 161% (21%) 1,613 1,000 61% Income before cumulative effect of a change in accounting 768 442 940 74% (18%) 2,621 1,710 53% Cumulative effect of a change in accounting (1) 0 0 0 -- -- 0 (117) * Net income $ 768 $ 442 $ 940 74% (18%) $ 2,621 $ 1,593 65% Compensation and benefits as a % of net revenues 49% 49% 48% 49% 49% Non-compensation expenses as a % of net revenues 23% 30% 20% 21% 24% Profit margin (2) 17% 15% 20% 19% 16% (1) Represents the effects of an accounting change adopted in the fourth quarter of fiscal 1998 (effective December 1, 1997) with respect to the accounting for offering costs paid by investment advisors of closed end funds where such costs are not specifically reimbursed through separate advisory contracts. (2) Net income as a % of net revenues. F-4
  • 9. MORGAN STANLEY DEAN WITTER & CO. Credit Services Income Statement Information (unaudited, dollars in millions) Quarter Ended Percentage Change From: Nine Months Ended Percentage Aug 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1999 Aug 31, 1998 Change Fees: Merchant and cardmember $ 392 $ 438 $ 357 (11%) 10% $ 1,090 $ 1,270 (14%) Servicing 313 255 310 23% 1% 876 658 33% Other 0 1 0 * -- 0 4 * Total non-interest revenues 705 694 667 2% 6% 1,966 1,932 2% Interest revenue 546 680 522 (20%) 5% 1,624 2,132 (24%) Interest expense 203 231 198 (12%) 3% 622 775 (20%) Net interest income 343 449 324 (24%) 6% 1,002 1,357 (26%) Provision for consumer loan losses 113 280 119 (60%) (5%) 409 960 (57%) Net credit income 230 169 205 36% 12% 593 397 49% Net revenues 935 863 872 8% 7% 2,559 2,329 10% Compensation and benefits 132 141 123 (6%) 7% 374 423 (12%) Occupancy and equipment 16 18 12 (11%) 33% 40 51 (22%) Information processing and communications 123 116 109 6% 13% 349 344 1% Marketing and business development 253 219 214 16% 18% 713 557 28% Professional services 30 25 31 20% (3%) 82 72 14% Other 48 53 52 (9%) (8%) 142 153 (7%) Total non-interest expenses 602 572 541 5% 11% 1,700 1,600 6% Income before income taxes 333 291 331 14% 1% 859 729 18% Income tax expense 131 107 120 22% 9% 322 270 19% Net income $ 202 $ 184 $ 211 10% (4%) $ 537 $ 459 17% Compensation and benefits as a % of net revenues 14% 16% 14% 15% 18% Non-compensation expenses as a % of net revenues 50% 50% 48% 52% 51% Profit margin (1) 22% 21% 24% 21% 20% (1) Net income as a % of net revenues. F-5
  • 10. MORGAN STANLEY DEAN WITTER & CO. Credit Services Income Statement Information (unaudited, dollars in millions) (Managed loan basis) Quarter Ended Percentage Change From: Nine Months Ended Percentage Aug 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1999 Aug 31, 1998 Change Fees: Merchant and cardmember $ 541 $ 575 $ 494 (6%) 10% $ 1,508 $ 1,627 (7%) Servicing 0 0 0 -- -- 0 0 -- Other 0 1 0 * -- 0 4 * Total non-interest revenues 541 576 494 (6%) 10% 1,508 1,631 (8%) Interest revenue 1,250 1,363 1,221 (8%) 2% 3,652 4,042 (10%) Interest expense 466 499 449 (7%) 4% 1,366 1,528 (11%) Net interest income 784 864 772 (9%) 2% 2,286 2,514 (9%) Provision for consumer loan losses 390 577 394 (32%) (1%) 1,235 1,816 (32%) Net credit income 394 287 378 37% 4% 1,051 698 51% Net revenues 935 863 872 8% 7% 2,559 2,329 10% Compensation and benefits 132 141 123 (6%) 7% 374 423 (12%) Occupancy and equipment 16 18 12 (11%) 33% 40 51 (22%) Information processing and communications 123 116 109 6% 13% 349 344 1% Marketing and business development 253 219 214 16% 18% 713 557 28% Professional services 30 25 31 20% (3%) 82 72 14% Other 48 53 52 (9%) (8%) 142 153 (7%) Total non-interest expenses 602 572 541 5% 11% 1,700 1,600 6% Income before income taxes 333 291 331 14% 1% 859 729 18% Income tax expense 131 107 120 22% 9% 322 270 19% Net income $ 202 $ 184 $ 211 10% (4%) $ 537 $ 459 17% Compensation and benefits as a % of net revenues 14% 16% 14% 15% 18% Non-compensation expenses as a % of net revenues 50% 50% 48% 52% 51% Profit margin (1) 22% 21% 24% 21% 20% (1) Net income as a % of net revenues. F-6
  • 11. MORGAN STANLEY DEAN WITTER & CO. Financial Information and Statistical Data (unaudited) Quarter Ended Percentage Change From: Aug 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1998 May 31, 1999 MSDW Period end common shares outstanding 559,244,249 582,790,622 566,786,999 (4%) (1%) Book value per common share $ 26.53 $ 22.13 $ 26.00 20% 2% Shareholder's equity (millions) (1) $ 15,845 $ 13,904 $ 15,749 14% 1% Total capital (millions) (2) $ 38,740 $ 36,727 $ 40,007 5% (3%) SECURITIES ($ billions) Private Client Group Global financial advisors 12,309 10,791 12,038 14% 2% Client assets $ 529 $ 392 $ 513 35% 3% Institutional Securities (3) Mergers and acquisitions announced transactions (4) MSDW global market volume $ 588.2 $ 450.1 $ 308.3 Rank 2 3 3 Worldwide equity and related issues (4) MSDW global market volume $ 34.2 $ 23.2 $ 21.9 Rank 2 1 1 ASSET MANAGEMENT ($ billions) Assets under management and administration Products offered primarily to individuals Mutual funds Equity $ 87 $ 64 $ 84 36% 4% Fixed income 55 55 56 -- (2%) Money markets 44 35 42 26% 5% Total mutual funds 186 154 182 21% 2% ICS Assets 23 16 21 44% 10% Other 38 30 38 27% -- Sub-total Individual 247 200 241 24% 2% Products offered primarily to institutional clients Mutual funds 36 32 33 13% 9% Separate accounts, pooled vehicle and other arrangements 132 121 131 9% 1% Sub-total Institutional 168 153 164 10% 2% Total assets under management and administration $ 415 $ 353 $ 405 18% 2% (1) Includes preferred and common equity and preferred securities issued by subsidiaries. (2) Includes preferred and common equity, preferred securities issued by subsidiaries, capital units and non-current portion of long-term debt. (3) Source: Securities Data Corp. (4) Information is year to date and stated on a calendar year basis. F-7
  • 12. MORGAN STANLEY DEAN WITTER & CO. Financial Information and Statistical Data (unaudited, dollars in millions) Quarter Ended Percentage Change From: Nine Months Ended Percentage Aug 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1998 May 31, 1999 Aug 31, 1999 Aug 31, 1998 Change CREDIT SERVICES Owned consumer loans $ 16,557 $ 17,657 $ 14,588 (6%) 13% $ 16,557 $ 17,657 (6%) Period end $ 15,311 $ 17,416 $ 14,664 (12%) 4% $ 15,458 $ 19,135 (19%) Average Managed consumer loans (1) $ 34,381 $ 34,228 $ 32,805 -- 5% $ 34,381 $ 34,228 -- Period end $ 33,379 $ 34,076 $ 32,258 (2%) 3% $ 32,845 $ 35,115 (6%) Average 14.30% 15.19% 14.39% (0.89 pp) (0.09 pp) 14.25% 14.90% (0.65 pp) Interest yield 8.61% 9.06% 8.81% (0.45 pp) (0.20 pp) 8.61% 8.72% (0.11 pp) Interest spread 5.29% 6.56% 5.55% (1.27 pp) (0.26 pp) 5.70% 6.89% (1.19 pp) Net charge-off rate 6.34% 7.19% 5.94% (0.85 pp) 0.40 pp 6.34% 7.19% (0.85 pp) Delinquency rate (over 30 days) $ 18.3 $ 14.7 $ 16.3 24% 12% $ 50.1 $ 42.7 17% Discover Financial Services transaction volume (in billions) 37.4 38.0 37.5 (2%) -- 37.4 38.0 (2%) General purpose credit card accounts (in millions) 117 106 138 355 297 Discover/NOVUS Network increase in merchant locations (in thousands) (1) Includes owned and securitized consumer loans. F-8