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Automation. Collaboration. Integration.




               Big Data Converging with Legal,
               Information Governance and
               Regulatory Requirements
               February 7, 2013
               Adam Cohen, Esq., Principal, Ernst & Young
               Mark Melodia, Esq., Partner, Reed Smith, LLP
               Adam Wells, VP of E-Discovery Services, TERIS
               Bob Rohlf, Esq., E-Discovery Counsel, Exterro, Inc. (moderator)
About Exterro




 The leading e-discovery software suite that unifies all phases of e-discovery –
 from identification through attorney review and production


 Open architecture seamlessly integrates with existing business processes and
 enterprise infrastructures
Exterro Fusion® Platform
Today’s Speakers

           Adam Cohen, Esq.
           Principal, Fraud Investigations and Dispute Services
           Ernst & Young
           • Expert in electronic discovery and electronic information management with
             more than 15 years of experience in law and technology, focusing on large-scale
             investigations and litigations as well as proactive information management
             policies, procedures and technology
           • Well-known author and lecturer in the field of electronic discovery, and has
             served as a court-appointed expert on electronic discovery issues in Federal
             Court
           • Co-author of treatise Electronic Discovery: Law and Practice, cited as authority in
             landmark federal court opinions (including Zubulake v. UBS Warburg and
             Lorraine v. Markel) and author of the forthcoming book Managing Social Media
             Legal Risks through Corporate Policy (to be published this March).
           • Adjunct faculty member at Fordham and Pace Law Schools in New York, teaching
             Electronic Discovery courses designed to prepare the next generation of
             attorneys for effective practice in this area
           • Member of the Sedona Conference working group on electronic discovery and
             co-chairs the New York State Bar Association’s electronic discovery committee
Today’s Speakers

           Mark Melodia, Esq.
           Partner
           Reed Smith, LLP
           • Leads the Global Data Security, Privacy & Management practice as a partner
             within the Global Regulatory Enforcement Group
           • Experienced in litigating putative class actions and other "bet-the-company"
             suits in the following three areas: (1) data security/privacy; (2)
             mortgage/financial services; and (3) other complex business litigation
           • Routinely represents clients responding to government privacy
             investigations, including before the Federal Trade Commission, the Office
             for Civil Rights, the State Attorneys General, and the United States
             Department of Justice
           • Frequent author and speaker on issues surrounding privacy and other
             regulatory compliance concerns
Today’s Speakers

          Adam Wells
          Vice President of Business Development and eDiscovery Services
          TERIS
          • Expert in eDiscovery and Information Governance
          • Provides clients with strategic direction and best practice guidance on a
            variety of Information Governance issues
          • Frequently speaks on a wide range of eDiscovery and IG issues, from
            social media to defensible deletion
          • Nearly 10 years of experience in the eDiscovery field
          • Prior to joining TERIS , served as eDiscovery lead for large national law
            firm, where he crafted firm-wide eDiscovery guidelines and counseled
            and implemented eDiscovery plans for clients
Today’s Speakers

          Bob Rohlf, Esq. / MBA
          E-Discovery Counsel
          Exterro, Inc.
           • Inside Counsel at Exterro
           • Expert in e-discovery delivery systems, advises Exterro’s development team
             on product functionality
           • Managed business process improvement projects in a number of national
             and regional companies representing the transportation, energy,
             manufacturing, electronics, foods, and leisure sectors
           • Extensive knowledge in managing professional services teams and building
             effective client relationships
           • Frequently writes and presents on various e-discovery issues
Agenda


What is Big Data?




     Problems Presented by Big Data




          Best Practices for Handling the Big Data
          Paradigm
Agenda


What is Big Data?




     Problems Presented by Big Data




          Best Practices for Handling the Big Data
          Paradigm
Exploding Amounts of Data


               of all digital data in the world has been
               created in the last 2 years




      Number of bytes created globally each day
Where Does this Data Come From?

              GPS Devices                   Cell Phone Activity




Credit Card Transactions    Facial Recognition             Survey Data
What is Big Data?




 “Better analytics have made data sets more valuable”

                                     “Big data is changing how we consume energy, receive
                                        healthcare, monitor animal migration, track the
                                                        weather and more”
“The power to reveal hidden truths about
  our companies, about our lives, about        "The accumulation of very large data sets to
          society as a whole”                        create analytics will be the basis of
                                              competition going forward for individual firms,
                                                  for sectors and even for countries. Those
                                              companies that are able to use data effectively
                                                 are more likely to win in the marketplace."
Example of Big Data in Action
What Does Big Data mean for Legal
Teams?




                                    More
                                    Costs
Agenda


What is Big Data?




     Problems Presented by Big Data




          Best Practices for Handling the Big Data
          Paradigm
E-Discovery
Preserving ALL potentially relevant information

        Searching                        Processing & Collection
Information Governance




                                             *Security protocols

            *Integration of data across sources
                                                                   *Data retention policies
*Data expiration                             *Data mapping

                          *Data classification
Regulatory Compliance
Class Actions

  Hundreds of class                Further questions
  actions filed over                over data mining,
    privacy issues                analytics, purchase &
                                   resale of data sets




                 Major class
             actions currently        Exploitation of public
              filed about the          anxiety surrounding
             collection /use of           privacy issues
              locational data
Agenda


What is Big Data?




     Problems Presented by Big Data




          Best Practices for Handling the Big Data
          Paradigm
Best Practices
Information Governance


    Establish and Frequently           Create a Data Map
    Update Protocols                   Proactively identify where data
    Join forces with legal, records    resides before litigation or
    and information mgmt.,             regulatory inquiries occur
    compliance teams to create a
    comprehensive Big Data policy


    Classify data                      Defensibly Delete Data
    Proactively manage information     Champion document retention
    by classifying data into buckets   policies even in the face of the
    for retention, security, audit,    Big Data benefits
    legal and business intelligence
    purposes
Best Practices
E-Discovery


      Create an Automated               Utilize Predictive
      Legal Hold Process                Technologies
     Identify all custodians / data     Know more about matters
     sources and create a legal hold    sooner when searching data sets
     process that…
     • Tracks all custodian responses
     • Issues legal hold reminders,
     re-issuance, releases
     • Inquires about custodian         Integrate with Multiple
     follow-up interviews               Systems
     • Enable users to find gaps in     To quickly search and preserve
     the process to subsequently        potentially relevant information
     create a more efficient process    integrate your data management
                                        tool with other systems
                                        (SharePoint, Outlook, etc.)
Key Takeaways




      Adam       Mark     Adam
      Cohen     Melodia   Wells
Exterro Fusion® Platform
Automation. Collaboration. Integration.



                                                                            Thank You!
                  For more information, please contact:
                   Adam Cohen, adam.cohen1@ey.com
                   Mark Melodia, mmelodia@reedsmith.com
                   Adam Wells, awells@teris.com
                   Bob Rohlf, bob.rohlf@exterro.com

                   To learn more about Exterro, please visit:

                   www.exterro.com

                 © 2012 Exterro, Inc.. All rights reserved.
                 THIS DOCUMENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED AS ADVERTISING. ALL WARRANTIES RELATING TO THE
                 INFORMATION IN THIS DOCUMENT, EITHER EXPRESS OR IMPLIED, ARE DISCLAIMED TO THE MAXIMUM EXTENT ALLOWED BY LAW. THE INFORMATION IN THIS
                 DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE.

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2 7-2013-big data and e-discovery

  • 1. Automation. Collaboration. Integration. Big Data Converging with Legal, Information Governance and Regulatory Requirements February 7, 2013 Adam Cohen, Esq., Principal, Ernst & Young Mark Melodia, Esq., Partner, Reed Smith, LLP Adam Wells, VP of E-Discovery Services, TERIS Bob Rohlf, Esq., E-Discovery Counsel, Exterro, Inc. (moderator)
  • 2. About Exterro The leading e-discovery software suite that unifies all phases of e-discovery – from identification through attorney review and production Open architecture seamlessly integrates with existing business processes and enterprise infrastructures
  • 4. Today’s Speakers Adam Cohen, Esq. Principal, Fraud Investigations and Dispute Services Ernst & Young • Expert in electronic discovery and electronic information management with more than 15 years of experience in law and technology, focusing on large-scale investigations and litigations as well as proactive information management policies, procedures and technology • Well-known author and lecturer in the field of electronic discovery, and has served as a court-appointed expert on electronic discovery issues in Federal Court • Co-author of treatise Electronic Discovery: Law and Practice, cited as authority in landmark federal court opinions (including Zubulake v. UBS Warburg and Lorraine v. Markel) and author of the forthcoming book Managing Social Media Legal Risks through Corporate Policy (to be published this March). • Adjunct faculty member at Fordham and Pace Law Schools in New York, teaching Electronic Discovery courses designed to prepare the next generation of attorneys for effective practice in this area • Member of the Sedona Conference working group on electronic discovery and co-chairs the New York State Bar Association’s electronic discovery committee
  • 5. Today’s Speakers Mark Melodia, Esq. Partner Reed Smith, LLP • Leads the Global Data Security, Privacy & Management practice as a partner within the Global Regulatory Enforcement Group • Experienced in litigating putative class actions and other "bet-the-company" suits in the following three areas: (1) data security/privacy; (2) mortgage/financial services; and (3) other complex business litigation • Routinely represents clients responding to government privacy investigations, including before the Federal Trade Commission, the Office for Civil Rights, the State Attorneys General, and the United States Department of Justice • Frequent author and speaker on issues surrounding privacy and other regulatory compliance concerns
  • 6. Today’s Speakers Adam Wells Vice President of Business Development and eDiscovery Services TERIS • Expert in eDiscovery and Information Governance • Provides clients with strategic direction and best practice guidance on a variety of Information Governance issues • Frequently speaks on a wide range of eDiscovery and IG issues, from social media to defensible deletion • Nearly 10 years of experience in the eDiscovery field • Prior to joining TERIS , served as eDiscovery lead for large national law firm, where he crafted firm-wide eDiscovery guidelines and counseled and implemented eDiscovery plans for clients
  • 7. Today’s Speakers Bob Rohlf, Esq. / MBA E-Discovery Counsel Exterro, Inc. • Inside Counsel at Exterro • Expert in e-discovery delivery systems, advises Exterro’s development team on product functionality • Managed business process improvement projects in a number of national and regional companies representing the transportation, energy, manufacturing, electronics, foods, and leisure sectors • Extensive knowledge in managing professional services teams and building effective client relationships • Frequently writes and presents on various e-discovery issues
  • 8. Agenda What is Big Data? Problems Presented by Big Data Best Practices for Handling the Big Data Paradigm
  • 9. Agenda What is Big Data? Problems Presented by Big Data Best Practices for Handling the Big Data Paradigm
  • 10. Exploding Amounts of Data of all digital data in the world has been created in the last 2 years Number of bytes created globally each day
  • 11. Where Does this Data Come From? GPS Devices Cell Phone Activity Credit Card Transactions Facial Recognition Survey Data
  • 12. What is Big Data? “Better analytics have made data sets more valuable” “Big data is changing how we consume energy, receive healthcare, monitor animal migration, track the weather and more” “The power to reveal hidden truths about our companies, about our lives, about "The accumulation of very large data sets to society as a whole” create analytics will be the basis of competition going forward for individual firms, for sectors and even for countries. Those companies that are able to use data effectively are more likely to win in the marketplace."
  • 13. Example of Big Data in Action
  • 14. What Does Big Data mean for Legal Teams? More Costs
  • 15. Agenda What is Big Data? Problems Presented by Big Data Best Practices for Handling the Big Data Paradigm
  • 16. E-Discovery Preserving ALL potentially relevant information Searching Processing & Collection
  • 17. Information Governance *Security protocols *Integration of data across sources *Data retention policies *Data expiration *Data mapping *Data classification
  • 19. Class Actions Hundreds of class Further questions actions filed over over data mining, privacy issues analytics, purchase & resale of data sets Major class actions currently Exploitation of public filed about the anxiety surrounding collection /use of privacy issues locational data
  • 20. Agenda What is Big Data? Problems Presented by Big Data Best Practices for Handling the Big Data Paradigm
  • 21. Best Practices Information Governance Establish and Frequently Create a Data Map Update Protocols Proactively identify where data Join forces with legal, records resides before litigation or and information mgmt., regulatory inquiries occur compliance teams to create a comprehensive Big Data policy Classify data Defensibly Delete Data Proactively manage information Champion document retention by classifying data into buckets policies even in the face of the for retention, security, audit, Big Data benefits legal and business intelligence purposes
  • 22. Best Practices E-Discovery Create an Automated Utilize Predictive Legal Hold Process Technologies Identify all custodians / data Know more about matters sources and create a legal hold sooner when searching data sets process that… • Tracks all custodian responses • Issues legal hold reminders, re-issuance, releases • Inquires about custodian Integrate with Multiple follow-up interviews Systems • Enable users to find gaps in To quickly search and preserve the process to subsequently potentially relevant information create a more efficient process integrate your data management tool with other systems (SharePoint, Outlook, etc.)
  • 23. Key Takeaways Adam Mark Adam Cohen Melodia Wells
  • 25. Automation. Collaboration. Integration. Thank You! For more information, please contact: Adam Cohen, adam.cohen1@ey.com Mark Melodia, mmelodia@reedsmith.com Adam Wells, awells@teris.com Bob Rohlf, bob.rohlf@exterro.com To learn more about Exterro, please visit: www.exterro.com © 2012 Exterro, Inc.. All rights reserved. THIS DOCUMENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED AS ADVERTISING. ALL WARRANTIES RELATING TO THE INFORMATION IN THIS DOCUMENT, EITHER EXPRESS OR IMPLIED, ARE DISCLAIMED TO THE MAXIMUM EXTENT ALLOWED BY LAW. THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE.