Cloud Computing - Demystified. Ruth's Chris, Parsippany, NJ 11/20/2013

1. WELCOME TO

2. DAN HAUREY
President & Founder: Exigent Technologies
(855) NO-DOWNTIME
email: dan.haurey@exigent.net

3. YOUR HOSTS*
Dan Haurey, Paul Bender and Rob Kornbluh
*Actual amount of hair may vary and may be different than pictured above

4. WELCOME TO

5. WELCOME CUSTOMERS!

6. Our Agenda
• Defining Cloud
• Demystify Cloud Terms and
Related Acronyms
• Making the Business Case
• Cloud Benefits
• Understanding Your Options
• Conducting Proper ROI
• Q&A
(and eating fabulous food!)

7. What is THE CLOUD?

8. CLOUD COMPUTING - DEFINED
A very general term for anything that involves
delivering computing services over the
Internet.
•
Ever used Gmail or Facebook? You’ve used the cloud
•
It doesn’t live on your computer (usually not “installed”)
•
You can access it from anywhere
Definition of cloud computing
by the National Institute of
Standards and Technology
(NIST):
“Cloud computing is a model
for enabling convenient, ondemand network access to a
shared pool of configurable
computing resources (e.g.,
networks, servers, storage,
applications, and services)
that can be rapidly
provisioned and released with
minimal management effort”

9. WHERE IS THE CLOUD?
The resources (networks, servers, storage, applications,
and services) reside in a data center
•
Data center: a facility used to house
computer systems and associated
components, such as telecommunications
and storage systems.
Features redundant or backup power
supplies, redundant data communications
connections, environmental controls (e.g.,
air conditioning, fire suppression) and a high
level of security.

10. View from inside a data center

11. PUBLIC VERSUS PRIVATE CLOUD
A cloud can be private or public.
A public cloud sells services to anyone on the Internet.
(Currently, Amazon Web Services is the largest public cloud
provider.)
A private cloud is a proprietary network or a data center that
supplies hosted services to a limited number of people.
(Exigent Technologies offer private cloud)
Private or public, the goal of cloud is to provide easy, scalable access to computing resources.

12. IT’S NOT ALL OR NOTHING
Hybrid Cloud is a Viable and Popular Choice
Hybrid Cloud
Some organizations place 100% of their computing in the
cloud. Others rely on the cloud for only a portion of the IT
infrastructure. This is what is known as a “Hybrid Cloud”
environment.
Example: An organization that owns hundreds of thousands of images stores those images on
Amazon’s cloud, but maintains several other file repositories and applications on their own servers inhouse.

13. CLOUD CONSTANTS
General Characteristics of Cloud Services
 Sold on demand
(Buy as much or as little as you need)
 Elastic
(Easy to scale up or down)
 Managed by the cloud provider
(Keeping it running is not your problem)
 You only need an access device (computer, tablet, etc.) and Internet
access to use it

14. Acronyms Anyone?
Cloud services are broadly divided into three categories:
Software-as-a-Service
(PaaS)
(SaaS)
Platform-as-a-service
Infrastructure-as-a-Service
(IaaS)

15. Software-as-a-Service (SaaS)
In the software-as-a-service cloud model, the vendor
supplies the hardware infrastructure, the software product
and interacts with the user through a front-end portal.
SaaS is a very broad market. Services can be:
 Web-based email
 Inventory control
 Database processing
Because the service provider hosts both the
application and the data, the end user is free
to use the service from anywhere.

16. Platform-as-a-Service (PaaS)
Platform-as-a-service is defined as a set of software and
product development tools hosted on the provider's
infrastructure.
• Developers create applications on the provider's
platform over the Internet
• PaaS providers may use APIs, website portals or
gateway software installed on the customer's
computer
• Force.com, (an outgrowth of Salesforce.com) and
Google’s App Engine are examples of PaaS

17. Infrastructure-as-a-Service (IaaS)
• Infrastructure as a Service Infrastructure (IaaS) is the
most straightforward of the four models
• IaaS is the virtual delivery of computing resources in
the form of hardware, networking, and storage
• May also include the delivery of operating systems and
virtualization technology to manage the resources
• Rather than buying and installing the physical required
resources in your office, you rent them, as needed
Exigent Technologies TurnKey Cloud platform is (IaaS)

18. Why Cloud?
Making the Business Case
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Easier to Manage
Save Money Over Time
More Secure
Highly Reliable
Eliminate VPN
Offers Greater Flexibility
Increased Productivity
94% of small and medium
businesses polled in a recent
Microsoft study report greater
security benefits from
Cloud Services
versus former on-premises
technology*
*http://www.microsoft.com/en-us/news/press/2013/jun13/06-11cloudstudypr.aspx

19. Benefits by Stakeholder
What’s in it for me?
STAKEHOLDER
CLOUD COMPUTING
OUTCOME
Business Owner
Business Management
Eliminate acquisition cycle
Pay for consumption
Predictive Costs
Reduce Total Cost of Ownership
(TCO)
Cost Certainty (budgeted)
IT Dept.
Instant Deployment
Access to Best in Class
Infrastructure
Reduce Manpower
Focus on Higher Level Strategy
(“Out of the weeds”)
Developers
Self Service
Rapid Access to Services
Power APIs
Faster Development Cycle
Lower Development Costs
End-Users
Anytime, Anywhere Access
Access to Latest Software
Increased Productivity

20. HOW ABOUT COST
Number one question from consumers: Is it cheaper?
• Devil is in the details
• Resist temptation to look only at hard costs
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Electricity
Unexpected Downtime
Unplanned Repair Costs
Savings on PCs
Savings on PC setup costs
Software Version Upgrades

21. ELECTRICITY
Surprise! Running servers in your office costs
hard dollars.
Older servers are much less energy efficient
than newer ones.
It costs approximately $357 to $471 per year to
run a single server

22. UNEXPECTED DOWNTIME
with on-premise IT
• Unexpected downtime is going to happen
Power and Internet Failures are most
common
Downtime is an expensive soft cost!
(Example)
A power outage at your office where 20 employees can’t work due to servers being down.
20 unproductive employees who are paid an average of $15 per hour for a period of 10
hours
(20 X $15 PER HOUR X 10 HOURS = $3,000)*
*per incident

23. Unplanned Repair Costs
• With cloud, any and all repair
costs are covered by the provider.
• With on-premise IT infrastructure,
you have to allot for unplanned
server, UPS and ancillary repair or
recovery costs (over the life of
your servers)
FACT: With on-premise IT, stuff will break.
Parts and labor (money) will be needed in order to fix it

24. Savings on PCs
• Generally, you don’t need as powerful a
PC with cloud
• Less powerful PC's saves on average
$200 to $300 per PC as you replace
them
• May be able to use “dumb terminals”
(Example) You plan on replacing 15 computers over the next 3 years.
That translates into a potential savings of up to $3,000 to $4500

25. Savings (Time & Money) on PC setup costs
• Fewer applications to install and
maintain on each new PC
• Lower labor costs
• Less of an impact on employees
productivity

26. Software Version Upgrades
Microsoft software version
upgrades are included
Example: Your organization is currently
running Microsoft Exchange Server 2010
and you would like to upgrade to the latest
version (currently 2013). It’s free.*
*Microsoft SPLA licensing entitles you to use latest version of software

27. PERFORMING YOUR OWN TOTAL COST ANALYSIS
“Exigent’s Cloud Cost Analysis Calculator is the real deal.
Whenever our clients are looking for IT support, we
tell them to call 855-No-Downtime.”
- Partner
Leading New Jersey-based Accounting Firm

28. VETTING CLOUD PROVIDERS
Questions to Ask, Things to Consider
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How Transparent is the Provider?
Where (exactly) is the data center(s)?
Is the Data Center SSAE-16 Certified?
How long has the company been in business?
How long has the data center been in business?
Can we visit the data center and tour the facility?
Who owns the infrastructure (servers, storage, etc.)?
Are they a Microsoft Hosting Provider?
What industry accreditations do they have?
Exigent Technologies TurnKey Cloud platform is (IaaS)

29. EXIGENT ’S “ TURNKEY CLOUD”™
Private Cloud, Infrastructure-as-a-Service (IaaS)
•
Servers
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Complete Catalog of Microsoft Software
(through Microsoft Hosting Agreement)
•
Multiple Storage Tiers (RAID 1/5/10/6/50/60)
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Local, World Class Data Center (Parsippany, NJ)
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N+1 or Better Redundancy
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Completely Managed (Unlimited Support)
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Totally Customized for Your Organization

30. RECENT SUCCESS
Tri-County Orthopedics
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4 Office Locations
250 Employees
16 Physicians
7 Physician Assistants (PA)
Official Docs for NY Jets
“Exigent is the easy button for us when it
comes to IT. Before the ink dried on our new
services contract, Exigent had our move to
the cloud planned out and the execution has
been flawless.”
- Dr. Michael Goldberger, Tri-County
Orthopedics, Exigent customer since 2005

31. IT – As a Ubiquitous Commodity
Just like other transport infrastructures, IT has become commoditized to a certain degree
• You wouldn’t build your own power plant
• You wouldn’t dig your own water well
• Why would you continue to
supply and maintain your
own IT?

32. Q&A
DOWNLOAD PRESENTATION
www.slideshare.net/exigent/cloud-computing-demy
Dan Haurey
daniel.haurey@exigent.net