A presentation highlighting the specialist services provided by eSOS, an Australian-based virtual assistant practice founded in February 2000 by Lyn Prowse-Bishop. Authors, consultants, small business owners, and company directors can benefit from our many years' experience in administration and personal assistant services.

1. Executive Stress Office Support
Taking care of business no matter where you are in the
world!

2. Who is eSOS?
Your partner in providing remote secretarial and
personal assistant services.
eSOS is one of Queensland’s most well-known and
respected virtual assistant practices, started by Lyn
Prowse-Bishop in February 2000.
Providing services to clients across Australia, in North
America, Canada, the UK, and Singapore.

3. Our Credentials
Lyn Prowse-Bishop:
• Over 30 years in admin support roles
• Australia’s first certified Master Virtual Assistant
• Certified Australian Virtual Business
• Accredited Secretary Online
• Certified Professional Virtual Author’s Assistant
• Australian Achiever Award – Highly Commended
• Business Achiever Award – Professional Services

4. Specialist Services
Directors & Consultants:
• Report transcription
• Document preparation
• Diary management
• Meeting scheduling
• Travel arrangements
• Event bookings/management
• Personal assistant services

5. “Thank you for all your help and support ... You have made my
transition [to consulting] so much easier that I still find it
difficult to imagine what it would have been like without you. I
value the relationship and ... think very highly of the
professionalism of your work and the manner in which you do
it.”
- Grant Murdoch, Brisbane, Qld

6. Specialist Services
Medico-Legal & General Transcription:
• Digital transcription specialist
• Secure file transfer by FTP or from our site
• Industry Production Standards for
transcription are used
• Reports can be printed and mailed if
required

7. “I was thrilled with the speed and accuracy of your
work. Your turn around time was way above my
expectation. I have previously had overseas people do
transcription for me but your ability to accurately understand
my accent and your ability to edit on the fly provided far
greater value for money.”
- Warwick Merry, Motivational Speaker, Melbourne

8. Specialist Services
Author Support - assisting with:
• Manuscript Preparation:
− Fact checking and research
− Obtaining permissions for quotes
− Coordinate reviews and testimonials
− Researching publishers

9. Specialist Services
Author Support - assisting with:
• Self-Publishing:
– Project manage the team: cover designer; editor
etc
– Get ISBN, LCCN, bar code etc
• Book Marketing:
– Coordinate Blog
– Article submissions
– Website updates

10. “Provocative and providential are descriptive words that
energize Lyn Prowse-Bishop's engaging character. Her
professionalism is elite. And she will run your business the
same way. I cannot emphasize enough her most highest
character trait: Integrity wrapped with complete and
consistent authenticity and transparency.”
- Michael Pokocky, Author, Canada

11. Specialist Services
Web Conferencing:
As one of the few (and first) VAs to provide
web-based conferencing for the industry we are
well placed to help clients run their own
training, sales or other web-based events.

12. “I have known Lyn since 2006 … when I did a webinar. She is professional,
easy to work with, organized and brings innovation into whatever she does.
She reaches thousands of people with her webinars and has helped them
propel their business to the next level. If you are in search of a way to reach
thousands, or if you are in need of a virtual assistant that can make your life
easier ... reach out to Lyn.”
- Fran Capo, Author, Motivational Speaker, New York

13. Specialist Services
Online Marketing:
• Facebook pages
• Blog set up and posting
• Article submissions
• Internet relationship marketing

14. “Lyn is a very conscientious, self-motivated and able virtual assistant … she
has been offering our publishing firm consistent and dependable service
since 2002. Lyn handles all of our requests in a timely and professional
manner. We feel she is an asset and an integral part of our success online.”
- Justine Smythe, Ashtree Publishing, New York, USA

15. • Years of traditional admin roles coupled with
extensive business experience
• You are valued as a client – we have a vested
interest in your success
• Pay only for time on task – and no minimums
• No need to provide equipment, office space, training
• No sick leave, holiday loading, worker’s comp, super
or other statutory payroll requirements
• You get time to work ON your business not IN it
• You get time to spend with your family / friends
What’s in it for you?

16. “Lyn is a woman of quality work, high standards and a joy to
work with. Proficient, courteous, personable and prompt! I
love it! A wonder woman when it comes to taking care of
business. If you are looking for a Virtual Assistant, look no
farther!"
- Tonya Freeman, Author/Keynote, Roswell, USA

17. Confidentiality
• We use contracts – containing confidentiality
clauses
• We work alone in our home-based office
• We are accredited
• We follow a code of ethics and the Core
Competencies for VAs
• We adhere to Australian and GDPR privacy
standards

18. “Lyn’s assistance has been extraordinary. Everything I have asked her to
do has been done professionally and in a timely manner. … I trust her
absolutely. I commend her service to any small business in which the
principal is busy and needs assistance with the “admin” including all those
things most of us don’t want to do.”
- Mike Palmer, Preslane Business Consulting, Robina, Qld

19. Memberships
• A Claytons Secretary - Aust
• A Virtual Solution – US
• LegalVA – International
• LinkedIn – International
• Virtual Business Alliance – US
• Virtual Professionals – US/Australia
• Local Chamber of Commerce
Memberships show whether a VA is serious about their
business:

20. “Working in the Gold Coast environment can sometimes present
challenges with some local firms not meeting the highest professional
standards. eSOS however, is a business on which we can rely with absolute
certainty, that we will receive efficient high quality service. eSOS is about
relationships as much as it is about efficiencies. Thanks again for setting
the standards in your chosen profession."
- David Beard, Coastsure Insurance, Nerang, Qld

21. Next Steps
 If you’re ready to free up your time and get back to
focusing on what you do best.
 If you’ve had enough of wasting hours ‘mastering’
technologies you don’t need or want to use.
 If your team are too busy to look after the day-to-day
admin tasks because they’re winning you clients.
 If you’re ready to have more time for leisure, family or
just relaxing.

22. “Lyn is the most dedicated, professional person I have ever
met. Every client is an individual not just a statistic on her
note pad, her work is 100% for them. She is diligent, efficient
and she cares about what she puts out as it reflects not only
on her but on the businesses she looks after."
- Donna Page, Promoter/Manager, Moonfire Entertainment, Qld

23. Contact eSOS now
Lyn Prowse-Bishop, MVA ASO CAVB PVAA
• Mobile: +61 (0) 417 648 172
• Email: lyn@execstress.com
• Web: www.execstress.com
• Facebook: www.facebook.com/execstress
• LinkedIn: www.linkedin.com/in/lynprowsebishop/
• Skype: execstress

24. “From your American and Russian friends – we sure are
grateful for all your help and really glad that we can work
together. It’s really amazing to us when we pause to reflect on
it, how we can all work together across the globe. Lyn, it just
amazes me how good the stuff you send back to me is – I
really appreciate it more than I can say.
- Natasha Bulashova/Greg Cole, Friends & Partners, USA

25. Executive Stress Office Support
Providing executive and non-executive directors,
authors, consultants, sole operators, and
entrepreneurs around the world high quality,
confidential virtual secretarial services, on budget
and on time - the first time - giving the gift of time so
they can get on with living!
www.execstress.com