Why We Switched to Unlimited Edition Customer Panel

Why We Switched to Unlimited Edition: Customer Panel William Coker, Seagate Technology John Caine, The Phoenix Companies Gary Triassi, Five9, Inc. Advanced System Administrators Enterprise Edition

Safe Harbor Statement ,[object Object],[object Object],[object Object],[object Object]

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Unlimited Innovation on the Business Web Salesforce.com Unlimited Edition Development Environment Premier Support Mobile Deployment Enterprise Integration Unlimited Customizations Massive Storage Unlimited Applications

#1 Sandbox Development Environment ,[object Object],[object Object],[object Object]

#2 Premier Support and Administration ,[object Object],[object Object],[object Object]

#3 AppExchange Mobile ,[object Object],[object Object],[object Object]

#4 Unlimited Applications ,[object Object],[object Object],[object Object],[object Object],[object Object]

Benefits of Unlimited Edition  $ $ AppExchange Mobile Unlimited 10 5 AppExchange Apps   $ Offline Capability    Award-Winning CRM   N/A Enterprise Infrastructure  $ $ Additional Storage  $ $ Premier Support + Administration  $ N/A Salesforce Sandbox 2,000 200 50 Custom Objects Unlimited 25 10 Custom Tabs UE EE PE

The Business Decision to Upgrade Enterprise Edition + Components Unlimited Edition 62%

William Coker Senior Manager Marketing Operations [email_address]

Seagate Technology ,[object Object],[object Object],[object Object],[object Object],INDUSTRY: Computer EMPLOYEES: 56,000 GEOGRAPHY: Global PRODUCTS USED: Unlimited Edition, SFA, Eloqua, Dreamteam, DemandTools # USERS: 152

Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Solution – Unlimited Edition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS

Results ,[object Object],[object Object],[object Object],License Cost EE + Storage + Sandbox Unlimited Edition 28% Cost Savings Before UE After UE Today Storage Utilization Rate

John Caine Director, Technology Strategy [email_address]

The Phoenix Companies, Inc. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],INDUSTRY: Financial Services EMPLOYEES: 1,200 GEOGRAPHY: United States PRODUCT(S) USED: Unlimited Edition, 5 custom apps (published 2), ExactTarget, AppExchange API AJAX, PHP, Java toolkits # USERS: 210

Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Solution – Unlimited Edition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS CUSTOMIZATIONS ‘ 04 ‘05 ‘06 ‘07 (projected) Enterprise customization limit (10 apps, 25 tabs, 20mb/user)

Results ,[object Object],[object Object],[object Object],[object Object],[object Object]

Gary Triassi Senior Director Business Operations [email_address]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Five9, Inc. INDUSTRY: Hi Tech EMPLOYEES: 150 GEOGRAPHY: Global PRODUCT(S) USED: Unlimited Edition, SFA, Analytics, Marketing Automation, Service & Support, Before the Call, ExactTarget, Salesforce for Google AdWords # USERS: 105

Five9’s Salesforce Environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Key Business Challenges ,[object Object],[object Object],[object Object]

Key Technical Challenges ,[object Object],[object Object],[object Object],[object Object]

The Solution: Unlimited Edition! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Results ,[object Object],[object Object],[object Object],[object Object]

William Coker John Caine Gary Triassi Senior Director, Business Operations Senior Manager, Marketing Operations Director, Technology Strategy Joerg Rathenberg Senior Director Product Marketing Moderated By:

William Coker John Caine Gary Triassi Senior Director, Business Operations Senior Manager, Marketing Operations Director, Technology Strategy QUESTION & ANSWER SESSION

Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to 26335 In the message body: Session 130, #### For example, “ Session 123, 5555 ” Session ID: 130 Session ID # Scores for 4 categories SMS Voting powered by:

Why We Switched to Unlimited Edition Customer Panel

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (20)

Similar to Why We Switched to Unlimited Edition Customer Panel

Similar to Why We Switched to Unlimited Edition Customer Panel (20)

More from dreamforce2006

More from dreamforce2006 (14)

Recently uploaded

Recently uploaded (20)

Why We Switched to Unlimited Edition Customer Panel