Aternity Corporate Presentation

Slide 1: Corporate Presentation

Slide 2: Management is in the Dark The Visibility Gap CIO & IT Management The Frontline Visibility Gap 74% of end user problems are not detected by IT* CIOs, Executives and IT •Forrester Report on “IT is a Groups of frontline users Business Risk” Managers lack experience poor system comprehensive and and application precise information on 80% of IT desktop performance directly how frontline users’ support budgets are impacting their experiences impact spent on identifying productivity business results and resolving end user problems* •Intel Research Slide | 2

Slide 3: Aternity at a Glance About Us Delivering the INVESTORS FOUNDED industry’s 2005; Over 100-man years of 1ST development Frontline LOCATIONS Performance Intelligence Corporate headquarters: Boston Platform CUSTOMERS INCLUDE Additional offices: Tel Aviv, New York Transforming every Desktop MARKET >> real or virtual << into a Performance Management & self-monitoring Availability platform that is user experience aware Slide | 3

Slide 4: Visibility Beyond the Data Center What is Real End User Experience? RESPONSE TIME App Performance End-to-End Transaction Time “ Prior to evaluating Aternity, for Online Business Activities we thought it would be virtually Desktop Performance impossible to accurately measure and respond to Complete Inventory, Running millisecond delays Processes, CPU & Memory Utilization, WMI, Registry in the performance and usage of these applications as they User Performance pertain to the end Qualitative & Quantitative Measures of Productivity user experience. - HANOCH ” BEN-DAVID, CTO RESPONSIVENESS PRODUCTIVITY Slide | 4

Slide 5: Visibility Beyond the Data Center What is Frontline Performance Intelligence? Monitor “ What makes Aternity different is Monitors all Frontline the aggregation of Experience KPIs the data collected at the end user level Analyze with the data collected on the Transforms Frontline infrastructure itself Experience KPIs Into (server, app server, Meaningful & Actionable database, and Business Intelligence mainframe) and the Visualize feeding of this data into an analytical Arms IT & Business Execs with engine that alerts, Real-Time, Right-Time analyzes, and Decision Support identifies problems before they affect REAL-TIME, ” frontline users. - JEAN-PIERRE RIGHT-TIME GARBANI, VP BUSINESS INTELLIGENCE RAPIDLY INTEGRATED Slide | 5

Slide 6: Architecture Enterprise Scalability Management Services Provides interactive management interface for administration, configuration, visualization, reporting and analysis Analytic Services Generates performance baselines, detects deviations, identified impacted users and determines probable cause Aggregation Services Aggregates and compresses data and manages Agent behavior Data Collection Services (Agent) Real-time monitoring of application, desktop and user performance Slide | 6

Slide 7: Virtualization Citrix, Terminal Servers & VDI Frontline Performance Visibility Users Virtualization Performance Visibility Servers Application Servers “Unlike many products that attempt to understand end-user activity through transaction monitoring, Aternity • Between SBC • Virtualization uniquely combines Client and Server the multiple data Agent Server Performance streams that separately describe • Between Farms different aspects of end- Agent of Virtualization user experience – • Between Agent Servers providing an Offices integrated • Identify Affected Application A multidimensional • What is the Problem? End Users when there is an portrait. ” - GARTNER’S “COOL • Network? Application VENDORS IN • Citrix server Problem. IT OPERATIONS, 2008” Agent load? • Client latency? • What is the Agent Problem? • Application Agent • Network Application B • Configuration • Citrix server Slide | 7

Slide 8: Closing the Visibility Gap Frontline User Experience Frontline User Experience Data Center Performance & Availability Aternity’s Frontline Performance Intelligence Platform System Monitoring, Cross Tier Transaction Management and Capacity Planning Solutions End-to-end Application Desktops & Application Hosts & Business Usage, Network Databases & Presentation Servers & Application Activity Usability & Infrastructure Middleware Servers Web Servers Servers Performance Productivity Application Ecosystem End User Presentation Server Web or Application Mainframe Citrix or RDP Application Server J2EE, Net etc. Internet/ Database New York Intranet Oracle, DB2 etc. Desktops London Firewall Sydney Laptops Slide | 8

Slide 9: Aternity: How the Platform Works Monitor & Analyze MONITOR ANALYZE Measure application, desktop and productivity performance metrics “ With Aternity it’s possible for the IT staff to identify Automatically generate performance baselines for every business activity & metric performance issues and to determine the extent and impact of the emerging situation before end- users on the frontline are aware of the problem. The result is a major increase in the efficiency of IT specialists in addressing performance issues and a significant decrease in business ” disruption. - GILI KLEIN, CIO, MIGDAL, A SUBSIDIARY OF THE GENERALI GROUP Slide | 9

Slide 10: Aternity: How the Platform Works Detect & Identify DETECT IDENTIFY Detect performance deviations before frontline users are impacted “ Aternity's performance visualization and Isolate impacted users and identify their unique commonalities preemptive problem detection capabilities reduce the time to detect and resolve IT issues, allowing us to minimize the impact our ” users feel. - DAVID RUDZINSKY, VICE PRESIDENT & CIO Slide | 10

Slide 11: Aternity: How the Platform Works Visualize & Integrate VISUALIZE INTEGRATE “ How IT services are consumed Notify the appropriate people and We are very by frontline users pleased to have systems to identify & resolve formed a technology partnership between Aternity and Oracle E-Business Suite that will enable our customers to optimize the performance of their IT infrastructure and, by extension, of their entire enterprise. - MOSHE HORAV, ” VICE PRESIDENT AND MANAGING DIRECTOR Slide | 11

Slide 12: Aternity Use Cases 360 View: Frontline User Experience Summary  Empirical evidence of how frontline users are experiencing IT services  Comparative analysis performance charts powerfully display end user experience: real or virtualized environments Examples  Real vs. Virtualized Desktop-based comparisons, e.g. Direct Access vs. Citrix  VDI-based desktops in High Density Servers vs. Low-Density Servers and Physical Desktops  Department or location-based comparisons Slide | 12

Slide 13: Aternity Use Cases Application Usage & Usability Summary  Gain in-depth frontline intelligence to understand application usage and usability, quality of service, and user behavior and productivity Examples  Correlation between application activities/processes and desktop (CPU, Memory, Swap File, etc.) usage levels  Correlation between offending application and desktop (CPU, Memory, Swap File, etc.) usage levels  Quality of Application Service as determined by number of errors and user productivity impact Slide | 13

Slide 14: Aternity Use Cases Right-Time Decision Support Summary  Arms IT and business execs, support and developers with empirical evidence linking frontline performance with key business and IT initiatives supporting optimal prioritization and execution Examples  Informed capacity planning, i.e. validate WAN optimization by comparing site performance over time  Correlate user productivity with change management  Accurately determine which applications are suited for server-based , host-based virtualization or “streaming” app environments Slide | 14

Slide 15: Aternity Use Cases Virtual Reality Summary  Key performance indicators such as CPU and memory utilization are skewed in virtualization environments  Automated user experience-based orchestration is key to virtualization efficiency Examples  Leverage deep understanding of application behavior to determine virtualization suitability  Orchestrate provisioning and tuning of virtual machines based on end user experience  Pinpoint problems as they affect virtual machines and correlate with underlying the physical infrastructure Slide | 15

Slide 16: Aternity Use Cases Compliance & Risk Management Summary  Gain a 360° view of end user activity, capture and correlate activity usage across different applications  Provides the visibility, measurement, and management through a consistent and systematic activity monitoring approach Examples  Track normal activities performed by user according to a grouping attribute (e.g., department)  Compare and analyze all other activities to quickly determine which users may be engaging in suspicious or unauthorized activities  Identify users that are executing unauthorized downloads Slide | 16

Slide 17: Thank You