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By Official Appointment
Members Directory
‘By Official Appointment’ is a unique concept for the local business community
                         and a great way to become get involved with Burnley Football Club.
                           Our position as a Premier League club in the 2009/10 season has given us a
                         global brand, but we never forget our roots and as a community club, we are
                         always looking at ways to help local businesses.
                           Together, we can both help to take this town forward and I believe the support
                         BOA has enjoyed from the local business community since its introduction in
                         2009 has really helped us as thrive.
                                            Hopefully we can now reciprocate the gesture by
                                            recommending your professional, well-run local businesses
                                            through the By Official Appointment programme.

                                            Paul Fletcher MBE
                                            Chief Executive




Welcome to the           ‘By Official Appointment’ is one of the most effective networking and business
                         relations programmes in the country.

By Official Appointment     It was first introduced to Burnley Football in 2009 and has become an
                         overnight success for both club and local businesses.

Members Directory          Businesses become members and in return the club offers their professional
                         services to all supporters.
                           This BOA Directory lists every member who is part of the programme and all
                         the professional services they offer.
                           There really is no better time than any for local business to join the
                         programme and benefit.
                                            In return, we ask that all supporters do their utmost to support
                                            these businesses.
                                              After all, your support is our strength

                                            Gary Dowson
                                            By Official Appointment Manager
Contents
                                                        6     Advantage Computers
                                                        8     Alert Fire & Security
                                                        10    Althams Travel
                                                        12    BACCU
                                                        14    Balloons By Design & Funfair Hire
                                                        18    Burnley FC Community Sports Trust
                                                        20    Burnley Roofing Contractors
                                                        22    Charter Walk Shopping Centre
                                                        24    Christian Smith Hairdressing
                                                        26    Citrus Office Solutions
                                                        28    Claim Link UK
                                                        30    CMC HR Solutions Ltd
                                                        32    David Fishwick
                                                        34    dpi21
                                                        36    Dolphins Bakery
                                                        38    Flowers 2 Go
                                                        42    Forbes Solicitors
                                                        44    Happy Sweet Shop
                                                        46    Hippo Group
                                                        48    The Holiday Inn Express Burnley
                                                        50    Hughes & Co Accountants
                                                        52    Inside Spa
                                                        54    James Hargreaves
                                                        56    Jewson
                                                        58    Kirk Environmental
                                                        60    LED Electrical
                                                        62    Likkle Monkeys Party & Play Centre
                                                        64    Lisa Johnson Lighting, Barnoldswick
                                                        66    Myerscough College
                                                        68    Neville Gee
                                                        70    P&M Coppack Air Conditioning
                                                        72    Petty
                                                        74    Home Fitness Direct
                                                        76    QHS Solutions
                                                        80    The Rainhall Drinks Co
                                                        82    Re-Fresh UK
                                                        84    McBride
                                                        86    Eight Imaging
                                                        88    Shagor Tandoori Takeaway
                                                        90    Shooters Media
                                                        92    Sporting Image
                                                        94    Transdev Burnley & Pendle
                                                        96    The Utility Warehouse
                                                        98    Thehut.com
                                                        100   Waldron Racing

Page 4 | By Official Appointment Members Directory 2010
Advantage Computers

                                                                                                                                                        Tel:   01282 798 171


Advantage Computers
                                                                                                                                                        Email: sales@advantage-computers.co.uk
                                                                                                                                                        Web: www.advantage-computers.co.uk

                                                                                                                                                        2 Nelson Street, Walsden
                                                                                                                                                        Todmorden, Lancashire OL14 7SP

I.T. Consulting, Services and Solutions
serving Small Businesses throughout                                                                                   solutions to the likes of The Medical     ESET products have built a solid

Lancashire and Yorkshire                                                                                              Research Council.
                                                                                                                        One of the security vendors we
                                                                                                                                                                reputation and gained 56 Virus
                                                                                                                                                                Bulletin VB100 awards, more than any
                                                                                                                      work very closely with ESET, a            other antivirus company. Add to that
Director, David Montgomery has been working in            ad-hoc service on an hourly basis or a fully managed        company who offer pioneering               their NOD32 antivirus product has
I.T. since leaving college in the mid 1980’s, working     service on a monthly retainer. Some customers want          proactive malware solutions.              not missed an “in the wild” virus
at Burnley Office Supplies, Dentons of Burnley,             to retain control while others just want to get on             As an Authorised Reseller, we offer     sample since May 1998, impressive
Sankey Office Supplies, Axion Systems and                   with running their businesses and want us to                the whole range of ESET solutions as      stats by any standards. At a recent
Navigator Solutions before forming Advantage              manage everything. We’re happy to play it which             well as 50% discounts for Education,      partner conference, we heard ESET
Computers almost 5 years ago.                             ever way works for the customer. More often than            Non Profit groups and Further             referred to as “the best kept secret
    “I’ve been a Burnley fan since I was 8 years old so   not, we become an integral part of a small business,        Education Students.                       in antivirus”.
being associated with the club gives me a great           acting as a trusted source for anything related to I.T.,
buzz. To have seen the club competing at the top          whether it’s just a bit of advice or a fully managed
level again makes me proud and it’s something I’d         and monitored support service.
like to replicate with Advantage Computers.”                 Increasingly, a big part of what we do revolves
    “I’ve spent pretty much my entire working life in     around the security and protection of information.                                 We’ve teamed up with ESET
and around Burnley. Although we’re based in               Anything from gateway security, to top of the line                                 to offer 10% off RRP to all
Todmorden, a huge percentage of our customer              antivirus solutions, filtering spam, secure USB sticks
base is in this area.”                                    or offsite backup solutions. We put a lot of                                        Burnley Fans by simply
    “When I started at Burnley Office Supplies, I was a     time into making sure we’ve chosen the                                             ordering through our website
programmer. I got to know the customer and their          right solutions, solutions we know we
needs and designed them a system. I know it sounds        can trust and have no hesitation in
                                                                                                                                             and entering the coupon
unbelievable but I’m still maintaining a system that I    recommending to our customers.                                                     code “BURNLEY” at the
wrote 16 or 17 years ago.”                                   The core of our website focuses                                                 checkout stage.
    Up until recently, all our recommendations were       around these solutions. As the
by word of mouth. That requires a lot of faith on         Advantage Computers brand                                                          This offer is valid until the
behalf of the customer and it’s something we don’t        becomes better known, business                                                     end of the 2010/2011 season.
take lightly.                                             owners and home users alike will be
    We design and write custom database solutions,        able to visit the site and know the                                                For more information on our services and products,
working closely with the customer to deliver truly        solutions are tried, tested and trusted.                                           or to request free product trials,
usable solutions. Nowadays the “usable” part of that      And what better way to drive that                                                  please call us on 01282 798171 or visit
statement is very important. It’s so easy to over         locally than to be associated with                                                 our website at www.advantage-computers.co.uk
complicate things.                                        Burnley Football Club. This focus has
    We also offer service and support for hardware         also helped us gain some traction
and software and can fit with any role, whether its       nationally, supplying anti malware




Page 6 | By Official Appointment Members Directory 2010                                                                                                                                Advantage Computers | 7
Alert Fire & Security Ltd


                                                                                                                                             Tel:     0845 4505511
                                                                                                                                             Web:     www.alertfireandsecurity.co.uk

                                                                                                                                             Alert House, Wiseman Street, Burnley
                                                                                                                                             Lancashire BB11 1RU




Alert Fire & Security Ltd
Attack is the best form of defence
                                                                                                      Remember
Alert Fire & Security will ensure that you’ll be        •   Professional qualified engineers          Just because a different company has installed or maintained your
on the ball and be alerted to any unusual and           •   Computerised service management           system, this does not mean that they are the perfect partners for
unwanted activity of any kind; day or night.                system                                    you - ask about our maintenance plans now and start saving money.
  Established in 1994, Alert Fire & Security fast       •   Excellent after sales care                We guarantee to beat all competitors’ genuine maintenance
built an enviable reputation for quality,               •   Professional and friendly service         renewal prices.
reliability and outstanding service. Having the         •   Cost effective flexible lease options
resources generated from holding many                   •   24/7 support, 365 days a year
industry accreditations, means that we                  •   And most importantly, our dedication
provide a completely bespoke service tailored               to you.
to your needs regardless of your locality.
  We don’t want to alarm you unnecessarily,
                                                        Products and Services Include:                                                                         BFC
however it is important that you’re armed                                                                                                                    Season
with the facts about the threat that intruders          •   Intruder Alarms
and fire pose to your business and employees.
                                                                                                                                                         Ticket Holders
                                                        •   Intelligent Access Control
  And we won’t be beaten at our own game...             •   Monitored Systems
                                                                                                                                                         1st year’s FREE
                                                        •   CCTV                                                                                          maintenance
The right choice                                        •   Biometrics                                                                                        on new
By choosing Alert Fire & Security Limited to
                                                        •   Fire Alarms                                                                                    installations
                                                        •   Fire extinguishing
provide you with a premier fire and security
                                                        •   Fire Risk Assessment
solution that’s just right for you, you will be
                                                        •   Smokecloak
benefiting from a host of advantages,
                                                        •   Nurse Call
including:
                                                        •   SmartWater                                                                                      All BOA
•   Local and independent company                       •   Lone Worker                                                                                  members get a
•   NSI NACOSS Gold approved                            •   Alert Support                                                                                 FREE Fire &
•   BSIA approved                                                                                                                                        Security Health
•   FIA approved
                                                                                                                                                          Check worth
•   CHAS approved
•   Constructionline approved
                                                                                                                                                             £150!
•   Fast and effective response
                                                                                                   Proud to support
                                                                                                   Burnley Football Club
Page 8 | By Official Appointment Members Directory 2010                                                                                                                        Alert Fire & Security | 9
Althams Travel

                                                                                                     Tel:     01282 436 333
                                                                                                     Fax:     01282 438 079


Althams Travel
                                                                                                     Email:   burnley@althams.co.uk
                                                                                                     Web:     www.althams.co.uk

                                                                                                     12 St James St, Burnley BB11 1NS
A truly independent travel agent
Althams Travel was established             National Travel Agent Awards,
way back in 1874 as one of                 recognising excellence and
England's very first travel                achievement among the top
agents, arranging rail excursions          performing travel agents in
from the north west England                the UK.
industrial heartlands to the fast             We are very pleased to win
developing coastal resorts.                this award which reflects the
Those early pioneering days of             loyalty of our customers and the
mass public leisure travel at              hard work of our staff.
affordable costs, have rewarded
Althams with the ability and               Kuoni Specialist
experience to provide todays               Agents
traveller with a truly                     Here at Althams Travel we are
independent travel service.                pleased to be named as 'Kuoni
   By offering our customers a              Specialist Travel Agents'. Many
fully independent service, we              of our staff have travelled
endeavour to find you the most             extensively with Kuoni Travel
comprehensive holiday deals                and have completed their
available from leading holiday             Worldwide College training. We
companies, as well as offering              are able to give you
you impartial advice from our              independent advice on all
team of experienced branch or              holidays and are more than
telephone sales advisors.                  happy to assist you with your
                                           travel plans. For further
Agent Achievement                          information regarding any
Award Winners 2009                         Kuoni holiday contact one of
Althams Travel are pleased to              our Kuoni agents.
announce that we have won the
'Best Large Agency' in the North           Specialist Offices:
West and Wales in the 2009                 Chorley, Clitheroe, Halifax,
Agent Achievement Awards. The              Horsforth, Huddersfield,
Agent Achievement Awards,                  Littleborough, Otley, Scunthorpe,
now in their 13th year, are                Skipton & Todmorden.
                                                                               Opening Times
widely acclaimed as the leading
                                                                               9am - 5pm Mon - Fri
                                                                               9am - 5pm Sat


Page 10 | By Official Appointment Members Directory 2010                                                                     Althams Travel | 11
BACCU


                                                                                                    Tel:   01282 685151
                                                                                                    Email: creditunion@baccu.co.uk
                                                                                                    Web: www.baccu.co.uk

                                                                                                    47 Parker Lane, Burnley BB11 2BU


Burnley Area
Community Credit Union
A different way to Save and Borrow


We are a co-operative savings and loans
organisation for the people of Burnley and run by
the people of Burnley – a secure and convenient
way to save and borrow.
•   Loans available instantly and confidentially to
    members over 18.
•   Small and large loans available with competitive
    interest rates charged on the reducing balance –
    check them out.
•   Free life assurance on loans
•   Home Improvement and Energy
    efficiency loans.
•   Savings guaranteed by the Financial Services

•
•
    Authority
    Open an account with just £6
    Annual dividend on savings
                                                          Save as you
•
•
•
    Easy withdrawals
    Free life assurance on savings.
    Adult members over 16, juniors up to 16 years
                                                          Borrow
    of age.
                                                          Just £15 per week from
The Best Place to                                         January to November
get a Loan
                                                          For your 2010 Season
•
•
    No arrangement fees
    No penalty for early repayment                        Ticket and £240 in
•   Opportunity to establish a line of
    affordable credit                                      your Savings
•   The interest is charged on the reducing balance
•   Flexible, face to face service. Come and talk to us   Just in time for Christmas 2010


Page 12 | By Official Appointment Members Directory 2010                                                  Burnley Area Community Credit Union | 13
Balloons By Design & Fun Fair Hire

                                                                                                                                                                                                  Tel:      01282 432462


Balloons by Design
                                                                                                                                                                                                  Mob:      07909 616 169
                                                                                                                                                                                                  Email:    info@8alloons.net
                                                                                                                                                                                                  Web:      www.8alloons.net
                                                                                                                                                                                                            www.funfairhire.net

& Funfair Hire                                                                                                                                                                                    Trafalgar Street, Burnley, BB11 1RE



A business going up in the world
Established in 2003 as a hobby, Balloons by Design
                                                                                                                     Wedding Decor                                            We are now able to take card payments via our
                                                                                                                                                                             website or by telephone so that you can have your
& Funfair hire is fast becoming one of Lancashire’s                                                                  The big day is looming and the finishing touches just   bouquets delivered without having to call in to
                                                                                                                     need adding.                                            our shop.
leading balloon decorating companies. We are a
                                                                                                                       Then why not get our certified balloon artist to       For security purposes we do not keep card details
family run company with an eye for detail and                                                                        create a unique design to suit your style.              on file for any reason, we destroy all details once
perfection. Our mission is to provide every customer                                                                   We can create the perfect centre piece for your       your transaction has been made. We also do not sell
with a first class product at the best price and a                                                                   guest tables along with amazing back drops for your     details to any other agencies.
service that is second to none.                                                                                      photo shoots.
   2005 saw us become a member of the Qualatex                                                                         We can arrange your chair and napkin dressing
Balloon Network (QBN®), a professional organization                                                                  along with a beautiful arrangement or design for
                                                                                                                     your top table.
with about 5000 members worldwide, dedicated to
the pursuit of excellence in balloon decor and
bouquets. As QBN members, businesses commit to                                                                       Birthdays
sound and honourable business practices,                 decorating all venues from the smallest party to            Its that time of year, you or a member of your family
continuing education, and the belief that balloons       large corporate events. Our personalised bouquets           want that big party, but not just any party.... One
                                                                                                                     that will be remembered... the event of the year...
create atmosphere and communicate emotion in a           can be hand delivered to your family and friends to
                                                                                                                       At balloons by design we can do simple or
uniquely effective way. This has required us to           create a wonderful gift and smile on their                  elaborate decor to suit your style and budget.
attend training courses and pass exams set by the        special day.
manufacturer of our core product.                           2009 saw our company become part of the BOA
   In July 2006 Nicola passed her final exam & panel     and are proud to be Burnley Football Club’s official
                                                                                                                     Bouquet Delivery
interview to become Burnley and Pendle’s only            decorator and event organiser.                              At Balloons by Design we offer a bouquet
                                                                                                                     delivery service, which can be from a simple
Certified Balloon Artist, the highest level of              We are open 6 days a week and are available for
                                                                                                                     balloon in a box to a bunch of balloons for that
accreditation and the only worldwide recognised          orders and enquiries every day including Sundays.           special someone in your life...
qualification in balloon artistry.                          We can also arrange appointments either at your
   In July 2007 saw us open our shop Balloons by         home or at a venue out of hours if required.
Design & Funfair hire on Trafalgar Street Burnley.          Please feel free to visit or shop or to have a look at
With all our staff trained to CBA standard, we            our website www.8alloons.net &
specialise in extravagant decorations, including         www.funfairhire.net and should you need to talk
special effects such as exploding balloons and            to somebody please do not hesitate to give us a call
confetti cannons, whilst taking care to combine          01282 427863 where one of our dedicated team
these effects with simple, but stunning centrepieces,     will help and guide you in making your event
arches, pillars, sculptures and canopies. We can even    memorable.
supply Bouncy Castle, Slides, Children’s Rides and
the ultimate Rodeo Bull for that special occasion.       Why not visit us today Your premier Event
   We are based in Burnley and are able to supply        Organiser – Balloons By Design and Fun Fair Hire
and decorate to a wide area in Lancashire, and the       going that extra mile to ensure your smile.
North West of England. We have experience in



Page 14 | By Official Appointment Members Directory 2010                                                                                                                                              Balloons by Design & Funfair Hire | 15
www.claretscorporate.com   For all you commercial requirements
Burnley FC Community Sports Trust

                                                                                                                                                     Sport in The Community

Burnley FC Community Sports Trust                                                                                                                    01282 700081
                                                                                                                                                     Turf Moor Leisure Centre
                                                                                                                                                     01282 700081
                                                                                                                                                     Turf Moor Enterprise Haven
Burnley FC Community Sports                 times Europe. In 2008/09 Burnley      Trust, New Football Pools and                                      01282 833450
Trust is a registered charity               FC Community Sports Trust             Private Donations.
working under the auspices of               invested £1.3 million into our           The Community Sports Trust is
Burnley Football Club. We are a             community activities.
                                                                                  split into three departments in
not for profit organisation who’s              These projects are funded via a
                                                                                  total, employing about 50 people:
primary objective is to deliver             variety of sources including;
projects which aim to benefit               Government, Corporate                 Sport in The Community, Turf
communities accross East                    Sponsorship, Premier                  Moor Leisure Centre and Turf
Lancashire, North Yorkshire and at          League/PFA, Football League           Moor Enterprise Haven.




Sport in The Community >
Sport in The Community are essentially our                     cheerleading, dance and circus skills, fit-kids and
outreach team delivering activities directly into our          healthy living, reading sessions and enterprise
communities.                                                   education, school and corporate fundraising.
  These activities include football and multi-sports,          If you would like to know more about Sport in
The Duke of Edinburgh Award Scheme,                            The Community please call us on 01282 700081.




Turf Moor Leisure Centre >
Turf Moor Leisure Centre is located at the rear of             All surpluses generated by the Leisure Centre are
the James Hargreaves Stand.                                    invested directly into community projects.
   Comprising of a 2 pitch sports hall, newly                  The Leisure Centre is also home to the match day
refurbished fitness suite and studios the Leisure
                                                               family village.
Centre is open to members and non-members, and
is available for event hire. All season ticket holders         If you would like to know more about Turf Moor
receive a 10% discount off a full fitness membership.           Leisure Centre please call us on 01282 700081.




Turf Moor Enterprise Haven >
Turf Moor Enterprise Haven is based in the Jimmy McIlroy Stand. It is home to a number of small and start
up businesses in the office suites and is also used for hospitality and conferences.
If you would like to know more about Turf Moor Enterprise Haven please call us on 01282 833450.



Page 18 | By Official Appointment Members Directory 2010                                                                                                Burnley FC Community Sports Trust | 19
Burnley Roofing Contractors Ltd


                                                                                                             Tel/Fax: 01282 832646
                                                                                                             Email: dolman@fsmail.net
                                                                                                             Web:     www.burnley-roofing.co.uk

Burnley Roofing                                                                                               Unit 41, Victoria Work Industrial Estate,
                                                                                                             Accrington Road, Burnley BB11 5EF


Contractors Limited
From Minor Repair to a Complete New Roof
Burnley Roofing is a local company which
has been established for over 25 years.
                                                         Work carried out by our
   We are members of the Chamber of                      highly trained craftsmen
Commerce, NFRC, Lancashire County Council
Safe Trader Scheme, Trust Mark Scheme
                                                         and backed up by our ten
(Government Endorsed Standards) and are                  year guarantee on new
Fair Traders Approved.
   We undertakea wide range of both
                                                         roofs. All in accordance
domestic and commercial roofing works                    with the national federation
including tiling, slating, re-roofs, built-up felt
roofs, flat roofs, chimney work, downpipes and           of roofing contractors
gutters, over cladding existing roofs, skylights,        requirements.
valley gutters, asbestos and metal sheeting.
We are also registered to carry and remove
asbestos waste material (our licence No.
LAN/495373 refers).
                                                         We offer a 5% Discount
   All new roof work is covered by our                   to all Season Ticket
guarantee. We carry out a vast range of
roofing works from a minor repair to a
                                                         Holders
complete new roof.
   We are contractors to Lancashire County
Council, National Trust, Local and District
Authorities, NHS and The Local Diocese.                   24 Hour Emergency
   We operate a 24 hour 7 day week
emergency call out and we have £10 million
                                                          Call Out
Public and Employers Liability Insurance cover.
   You can be rest assured that using our
                                                          Tel / Fax:   01282 832646
company with give you peace of mind as all                Home:        01282 777727
our operatives are fully experienced personnel            Mobile:      07971 783555
and trained to a very high standard.
                                                          Email:       dolman@fsmail.net
References from past customers are available
to view in our offices.




Page 20 | By Official Appointment Members Directory 2010                                                                       Burnley Roofing Contractors Ltd | 21
Charter Walk Shopping Centre

                                                                                        Tel:     01282 425368


Charter Walk Shopping Centre
                                                                                        Fax:     01282 427058
                                                                                        Email:   info@charterwalk.com
                                                                                        Web:     www.charterwalk.com


Just a heartbeat away                                                                   Centre Management Office
                                                                                        26 Market Promenade, Burnley. BB11 1AE



More Choice, More Style…
Situated in the heart of Burnley with excellent                     Opening Times:
public transport links and within easy reach of                     Monday to Saturday: 9.00am - 5.30pm
the motorway network, Charter Walk provides                         Sunday: 10am - 4pm
some of the best shopping in the area. Visitors
                                                                    Bank Holidays: 10.00 am - 4.00 pm
enjoy a good mix of national high street stores,
independent shops and individual boutiques,
interspersed with cafés and other tasty eateries.
   Fashion for all the family, gifts, sports,
household and luxury goods – each range is
packed with all your favourite brands, while
facilities are excellent. Charter Walk takes pride in
making life as easy and pleasant as possible and,
with on-site parking and Shopmobility, it
couldn't be more convenient. The centre
operates a ‘Safe Child’ scheme which helps to
reunite lost children with their parents or
guardians.
   Opening times are 9.00am to 5.30pm from
Monday to Saturday, and 10.00am to 4.00pm on
Sundays, so there's plenty of time for people to
browse through the centre at leisure.

Not just shopping…
Charter Walk welcomes shoppers of all ages.
With all our visitors in mind we have introduced
the Safe Child Scheme to reunite parents with
children in the event of them becoming
separated, and achieved the Park Mark Award for
our car parks to ensure peace of mind when
shopping.
   Our achievement of the Safer Business Award
for Charter Walk demonstrates our commitment
to working with partnerships in the community
to ensure the surrounding town centre area of
Burnley is a safe place to shop, work and visit.
   Make Charter Walk Shopping Centre, Burnley
your first choice for shops and shopping, where
we look forward to seeing you soon.


Page 22 | By Official Appointment Members Directory 2010                                                      Charter Walk Shopping Centre | 23
Christian Smith Hairdressing


                                                                                                                                            Tel:     01282 699688
                                                                                                                                            Web:     www.christiansmith.co.uk

Christian Smith                                                                                                                             79-81 Gisburn Road, Barrowford,
                                                                                                                                            Nelson, Lancashire BB9 6BX


Hairdressing
The region’s premier hair and beauty salon
The salon has been designed around creating a              manageability of their desired style.
relaxing, professional and friendly environment. Our          Browse our award winning retail section – we
priority is providing our clients with outstanding         offer the most up-to-date, luxurious and
levels of creativity, style, flair, customer service and   technologically advanced hair products, accessories
some of the the industry’s leading technology.             and gifts in the region.
   Relax in our air-conditioned reception with a              Our stylists and therapists are highly qualified,
complimentary glass of champagne, Bucks Fizz,              skilled and inspirational and, above all, are here to
wine or any drink from our comprehensive menu.             cater for your needs. We want you to look good and
   All our stylists are hand-picked for their creativity   feel great, and to above all enjoy the experience!
and artistic abilities, and the ability to work closely       We trust you will want to come back time and
with our customers to achieve the look, feel and           time again.



                                                                                                                                                  Opening hours:
                                                                                                                                                  Monday          9.00 – 5.00pm
                                                                                                                                                  Tuesday         9.00 – 5.00pm
                                                                                                                                                  Wednesday       9.00 – 8.30pm
                                                                                                                                                  Thursday        9.00 – 8.30pm
                                                                                                                                                  Friday          9.00 – 5.00pm
                                                                                                                                                  Saturday        9.00 – 4.00pm




Page 24 | By Official Appointment Members Directory 2010                                                                                                     Christian Smith Hairdresing | 25
Citrus Office Solutions

                                                                                                              Tel:     01282 602099
                                                                                                              Fax:     01282 619819
                                                                                                              Email:   sales@citrusofficesolutions.co.uk
                                                                                                              Web:     www.citrusofficesolutions.co.uk

                                                                                                             39b Churchill Way, Lomeshaye Ind. Estate,
                                                                                                             Nelson. BB9 6RT

Citrus Office Solutions
Putting the squeeze on our rivals
Introducing Citrus Office Solutions, a
company with a refreshing approach; who are
passionate about customer service.
   Concept to completion: a one stop shop.
Furniture, Machines and Stationery -
Everything under one roof.
   2008 saw Sankey Office Supplies and
Prestige Office Supplies (two well established
companies), come together and form Citrus
Office Solutions. A local, friendly company
where no order is too big or two small.
   Why not view the refurbished furniture
showroom, with new and used office furniture,
and discuss ideas with the design team who
can offer ideal solutions to meet your needs
and create a stimulating and pleasant
workspace.
   We have 18,000 products in stock at the
group warehouse, and a Specials Department
to source just about anything. Our experienced
staff can help with other services too,
including:


• Bespoke Printing.
• Promotional items and
  corporate gifts.
  Christmas Cards.                                       Place your order by phone, fax,
• Machine repair and                                     email or online.
  servicing facility.                                    FREE next day delivery on most products.
• Office layout and furniture                             No minimum order required. No quibble
  installation.                                          returns policy.



Page 26 | By Official Appointment Members Directory 2010                                                                                     Citrus Office Solutions | 27
Claim Link UK Ltd

                                                                                                              Accident Advice Centre:
                                                                                                              Tel:   01706 231991
                                                                                                              Email: info@claimlinkuk.com
                                                                                                              Web: www.claimlinkuk.com


Claim Link UK                                                                                                 556 Burnley Road, Crawshaw Booth,
                                                                                                              Rossendale BB4 8NE


Accident Advice Centre
Did you know?
•   If someone runs into your vehicle you do              Refer Family & Friends to
    NOT have to claim on your own
                                                          Claim Link UK, & for every
    insurance policy
•   If someone runs into your vehicle you CAN             claim accepted, receive a
    choose the repairer of your choice (i.e. your         minimum of £50 of vouchers
    local garage)                                         to spend on the high street!*
•   If someone runs into your vehicle YOU DO
    NOT have to pay your policy excess
•   If someone runs into your vehicle you ARE
    entitled to a like-for-like replacement car at        Claim Link UK offers fans,
    no cost to yourself
•   If you refer family or friends to the Claim Link
                                                          members, season ticket
    Accident Advice Centre YOU will be entitled           holders and players a
    to shopping vouchers to spend on the                  complimentary Legal
    High Street!*
                                                          Protection Policy!
•   If you incur medical fees, loss of earnings or
    vehicle recovery and storage costs as a result        To receive your
    of your accident you CAN claim these back!            complimentary policy
*High Street Vouchers refer to all cost bearing claims.   call us free on:
For further information call 01706 230 991




What we offer!                                            Accident
➜
➜
    No Win No Fee!
    100% Compensation!
                                                          Helpline:
➜
➜
    Totally Free Service!
    Your own claims handler!
                                                          0800 015 1221
➜   24 hour helpline!




Page 28 | By Official Appointment Members Directory 2010                                                                             Claim Link UK | 29
CMC HR Solutions Ltd


                                                                                                                                                                                                    Tel:     01282 459588
                                                                                                                                                                                                    Mob:     07885 663 795
                                                                                                                                                                                                    Email:   Caroline@cmchr.co.uk


CMC HR Solutions Ltd                                                                                                                                                                                Web:     www.cmchr.co.uk




HR Solutions in today’s turbulent waters
                                                                                                               HR Outsourcing                                               HR Consultancy
CMC HR Solutions Ltd are a small HR Consultancy          • Telephone HR Help Line - providing HR support,      Outsourcing your HR needs to CMC HR Solutions Ltd            As part of our HR ad hoc project work we can offer
working out of East Lancashire specialising in HR          advice and guidance                                 will allow you to focus on your business needs safe in       the following:
Solutions for SME's and HR Project work.                                                                       the knowledge that your are complying to current             • Recruitment & selection - A comprehensive
  In today's ever changing world of employment           • HR Letters & documentation when required            employment law.                                              package including writing and placing your advert,
legislation all companies employing personnel are                                                                 We will not tie you in for 3 year periods - this is an    short-listing candidates, interviewing, offer letter,
                                                         • Employment Law updates
required to have a Human Resource compliance                                                                   annual one off fee paid annually. We are safe in the          statement of terms and conditions of employment
structure in place.                                      • A professional, personalised HR service to meet     knowledge that you will continue with our service
                                                                                                               and that we can work in partnership for a successful         • Psychometric Testing - Including personality
  Here at CMC HR Solutions Ltd we pride ourselves          all of your HR needs
                                                                                                               long term future.                                            profiling, ability tests and management
in giving you a professional HR service to meet all                                                                                                                         development projects
of your people management requirements.                  Some of the questions that I regularly                The price per annum includes the following:
  CMC HR Solutions Ltd specialise in providing a                                                                                                                            • Diciplinary and Grievance
                                                         come up against are:                                  • HR Health Check                                            • Managing Redundancies
personalised and cost effective HR support service                                                              • HR Policies and Procedures Manual
to companies of all sectors and sizes.                                                                                                                                      • Specialist Absence Management
                                                                                                               • Statement of Terms and Conditions of Employment            • Performance Management / Appraisals
  CMC HR solutions Ltd can help you in providing a       Q - Why should I outsource I only                     • Telephone Help Line - providing HR support, advice
professional, personalised and cost affective s HR                                                                                                                           • Policy & Procedure Design and Implementation
                                                         employ a couple of people?                              and guidance                                               • Company Handbooks
service, to act as your dedicated HR department                                                                • HR Letters & documentation when required
reducing the costs of employing a full time HR           A - Most areas of employment legislation apply to                                                                  • Contracts of Employment including
                                                                                                               • Employment Law updates                                       Change Management
resource. We can also assist your HR professionals       companies employing just one person. This ranges      • A professional, personalised HR service to meet all
in ad hoc HR projects as well as providing short         from statement of terms and conditions of                                                                          • HR Administration
                                                                                                                 of your HR needs
term HR support during holidays and sickness             employment and written disciplinary and
periods.                                                 grievance procedures. Can you afford to be taken
  Whatever your business CMC HR Solutions Ltd            to an industrial tribunal if you are not compliant?
can give you a competitive advantage by                  Can you afford expensive solicitors fees if            Health & Safety                                             Training & Development
managing your work force leaving you to                  something goes wrong with an employee decision?
concentrate on what is important - the success of        We will take away the worry of having to do this      We will provide you with effective Health & Safety            We can design professional HR Training &
your business.                                           yourself safe in the knowledge that you are a         support to meet your individual needs to make sure           Development courses for your personnel on an ad
                                                         responsible employer.                                 that you are legally compliant.
                                                                                                                  Getting Health & Safety wrong can have serious            hoc basis.
You can outsource your HR                                Q - I don't have any employee                         consequences to your business with ultimate                  This includes:
                                                                                                               responsibility lying with you the business owner.
Department from £85 per month                            problems so why should I                                                                                           • Recruitment & Selection - ‘The legal
                                                                                                               By law you must:
with CMC HR Solutions Ltd.                               outsource?                                                                                                             requirements & how this can effect your
                                                                                                               • Appoint a competent person to be responsible for
The total price includes all of the following:                                                                   Health & Safety                                                business’
                                                         A - You cannot assume that you will never have any
                                                         employee problems, people can be unpredictable        • Carry out regular risk assessments and have                • Absence Management - ‘Effective ways to lower
• HR Health Check                                                                                                records of these
                                                         and relationships can change very quickly in                                                                           your absence levels’
• HR Policies and Procedures Manual Employee             today's turbulent times. We will make sure that you   • Carry out a fire risk assessment of the workplace
  Handbook                                                                                                       and have records of this                                   • Managing Disciplinary and Grievance
                                                         never have any employee issues and if you do we
                                                         will be there to help you deal with this effectively   • Have an up to date Health & Safety Policy                  • Regular Employment Law Updates
• Statement of Terms and Conditions of                                                                         • Consult with employees on Health & Safety
                                                         and correctly.                                                                                                     • Managing Discrimination - ‘Everything you need
  Employment                                                                                                   • Report serious injuries and occupational disease
                                                                                                                 to the HSE                                                     to know about discrimination in the workplace’
                                                                                                               CMC HR Solutions Ltd can help you with your Health           • Family Friendly Policies - ‘Getting it right’
                                                                                                               & Safety issues.
Page 30 | By Official Appointment Members Directory 2010                                                                                                                                                       CMC HR Solutions Ltd | 31
David Fishwick

                                                                                                                                                                                              Sales:   0800 2949474


David Fishwick
                                                                                                                                                                                              Parts:   01282 863563
                                                                                                                                                                                              Email:   matthew@davidfishwick.net
                                                                                                                                                                                              Web:     www.davidfishwick.com

Keeping the country moving                                                                                                                                                                    North Valley, Byron Road, Colne,
                                                                                                                                                                                              Lancashire BB8 0RF

Promotion to the English Premier League
catapulted Burnley Football Club into the big time.
   And proud club sponsor David Fishwick says his
beloved club’s ascension to the English Premier
League also helped boost his own new ventures and
business developments.
   David, whose name sits atop the stand where the
teams emerge at Turf Moor, has resolutely fought off
turbulent economic tailwinds buffeting the UK's
business landscape.
   And the self-made 38-year-old has also managed
to keep his burgeoning national van, minibus and              including Mercedes, Fiat, Iveco, Optare and VW,
mini-coach sales - and in-house vehicle conversion         either as factory-built minibuses, or increasingly as
business - on track for another year of growth.            conversions - customising vehicles to specific, tailor-
   “I've been involved with the club for about five        made requirements.
years,” he explained.                                         Today, to meet demand for the growing market
   “I've also sponsored the 5,000-strong stand, and        for conversions, his South Wales factory has capacity
to be honest having the Fishwick Stand has been an         to build more than 1,000 vehicles a year - making
amazing public relations coup for us.                      the company the largest supplier of wheelchair
   “I didn't believe in the huge power of football for     accessible vehicles and mini coaches in the country.
marketing but it's truly been incredible.                     “Although the recession has been tough and
   “We chose that stand because the home and               made for a difficult year, the business does have a
away supporters sit in it and it’s neatly in the TV arc,   recession-proof element to it because schools and
so it's really helping to get the brand out there.”        local authorities, for example, still need to get their
   Right now, raising the bar for brand and                buses,” explained Mr Fishwick.
marketing is firmly on the radar for Mr Fishwick, who         So what propels the man behind this success?
is planning to take his already successful business up        Like most entrepreneurs, Mr Fishwick admits he is
a notch and consider further expansion.                    driven by a compulsion to 'do the deal' rather than
   To this end, he has recently embarked on a name-        be hide-bound by process and systems.
change for his company to David Fishwick Minibus,             It's a long way from his departure from school at
dropping the previous sole alliance to LDV in the          16 without any qualification, but a                       today with his own helicopter and Ferrari's - Mr           that follows a self-made entrepreneur going
business name.                                                lorry , or rather, van load of ambition!               Fishwick is keen to stress it's not just about the         undercover to work with charities or groups helping
   This, he says, newly reflects its recent stellar           “I came from a poor but hardworking background         money.                                                     society's less well-off, only to reveal their true
growth to supply all types of minibuses and vans to        but that never prevented me from always having a              “What the money does offer is choice - to learn to      identity and a cheque to match later - and other
his typical client companies such as travel                huge sense of ambition.                                   fly, say, or to travel, to invest and try out new things      similar programmes.
businesses, local authorities, schools and hospitals.         “I've always liked having a goal and then              for a business - but the greater challenge is to              “I've not - yet! - decided to opt for such shows but
   Although chiefly well-known for years as the            achieving it.’                                            develop and keep on creating new opportunities.”           there might be one I do appear on in the
leading supplier of LDV vehicles, the new economic            Having made his first million in his 20s from the          One pressing task on his 'to do' list is raising his   forthcoming weeks, but I can't yet reveal it - but
reality means that David Fishwick is also a principal      business and then deciding to expand that horizon         profile further, revealing that he's already been          keep your eyes peeled on prime-time TV!” he
dealer for most brands,                                    to becoming a multi-millionaire in his 30s – replete      approached by Secret Millionaire - Channel 4's show        laughed.


Page 32 | By Official Appointment Members Directory 2010                                                                                                                                                                       David Fishwick | 33
dpi21

                                                                                                                                                                                          Tel:     01254 660 560
                                                                                                                                                                                          Fax:     01254 662 590

dpi21                                                                                                                                                                                     Email:
                                                                                                                                                                                          Web:
                                                                                                                                                                                                   studio@dpi21.com
                                                                                                                                                                                                   www.dpi21.com

                                                                                                                                                                                          The Business Development Centre
                                                                                                                                                                                          Eanam Wharf,Blackburn, Lancashire BB1 5BL
We are an award winning digital agency specialising in website
design, web development and online marketing. We are dpi21.

Online Marketing needs passion to jump off the            them all. dpi21 understand complex database driven
page and our team have got it off to a fine art.          solutions as well as highly interactive flash sites, it’s                                                           For a snapshot of dpi21 in action, visit
  We pride ourselves on our vast experience,             really what we do best.                                                                                             dpi21.com/projects
down-to-earth and straight talking approach.                                                                                                                                 Watch out, the results might make you reach
  Employing cool creative, serious strategy and          And what good is a site that                                                                                        for the telephone...
perfect planning (with a dose of Lancashire nouse),      no one can find?
dpi21 present your offering in style, delivering great    We also deliver search engine optimisation, email
results for you and your business.                       marketing and pay per click campaign management
  From a simple brochure site to a fully intergrated     with real results.
e-commerce solution it is safe to say we have done




                                                                                                                     Web Design                        Website Development                    Online Marketing
                                                                                                                     At dpi21 we’re passionate about   Users demand fresh, engaging           Online marketing has been
                                                                                                                     website design and realise that   content and tools if they are          proven to generate significantly
                                                                                                                     it’s a huge decision for any      going to stick around long             higher return on investment
                                                                                                                     company when choosing a web       enough to do business. At              than many offline techniques.
                                                                                                                     design company. Our vibrant       dpi21, we like to push                 Whatever your online
                                                                                                                     and dynamic approach will         boundaries and explore new             requirements, dpi21 will work
                                                                                                                     ensure you feel in control and    things. We aim to get the best         with you o develop an online
                                                                                                                     informed throughout the           out of your site, to be tailored       strategy that is right for your
                                                                                                                     process.                          and unique so you can be               business.
                                                                                                                                                       certain you’ll have something
                                                                                                                                                       no one has ever had before.




If you have a project or a big idea, and you’re looking for an                                                       Pop in, kettles always on!
agency that shares your enthusiasm, we should really have                                                            DPI 21 LTD
                                                                                                                     Business Development Centre, Eanam Wharf
a chat. Please telephone 01254 660 560                                                                               Blackburn, Lancashire BB1 5BL



Page 34 | By Official Appointment Members Directory 2010                                                                                                                                                                       dpi21 | 35
Dolphins Bakery

                                                                           Tel:     01282 426718

Dolphins                                                                   Fax:
                                                                           Web:
                                                                                    01282 609194
                                                                                    www.dolphinsbakery.co.uk


Bakery                                                                     10/11 Rexington Buildings, Phoenix Way,
                                                                           Burnley. BB11 5SX


Cooking up a storm
Dolphins first opened in 1946 thanks to
Fred andJames Dolphin. Nowadays Barrie
Oliver is the managing director who
started working in his cousins business
when he was 17.
   Over the years the bakery has moved
from Oxford Road to Manchester Road
and is now on the Smallshaw Industrial
Estate where the business occupies two
units.
   Dolphins have a franchise shop on
Oxford Road which cater for the lunchtime
sandwich trade as well as meeting the
needs of the local community for a loaf of
fresh bread and a cake!
   Dolphins also have a market stall in
Accrington which is run by a family cousin
and offers a range of freshly baked bread,
rolls, pies and confectionery. The stall has
a loyal customer base who enjoy a chat
with Jean when they purchase their
goods.
   Dolphins Bakery have a wide customer
base encompassing Burnley, Blackburn,
Nelson, Colne, Todmorden and
Rawtenstall.
   The bakery has had a long association
with Burnley Football Club. Dolphins
supplies goods to the club which often
includes birthday/special occasion cakes
not to mention the increasingly popular
Claret and Blue Premiership wedding
cake!
   In this difficult economic climate
Dolphins is grateful for all the continued
support local businesses give to the
bakery.



Page 36 | By Official Appointment Members Directory 2010                                                 Dolphins Bakery | 37
Flowers 2 Go



                                                                                                                                  Tel:     01282 425757

                                                                                                                                  319 Manchester Road, Burnley

Flowers 2 Go
Blooming marvellous!
Flowers 2 Go is now in its second successful year of        We are stockists of Willow Tree and also sell cards,
business. Owned by Jeannie Foster and Vicky               photo frames, teddies and baby gifts. There is
Bentley who have both been experienced florists for       always a warm welcome at our shop and we have a
over 10 years. The business is growing from strength      private seating area to discuss your personal
to strength, and is located at 319 Manchester Road,       requirements for your wedding or loved ones
Burnley next to the Spar shop.                            funeral tributes.
  We offer a wide range of fresh and silk flowers for        We offer great value and service all year around
all occasions i.e. births, birthdays and anniversaries.   and deliver locally or can arrange out of area
We also offer funeral tributes to the highest standard     deliveries by teleflorist.
and if you want something different Flowers 2 Go
will create it for you. Wedding flowers are our
speciality and we believe that flowers give the
                                                          Call 01282 425757
finishing touch to your special day.                      and speak to Jeannie or Vicky




                                                                                                                                  Opening Hours:
                                                                                                                                  Monday            9.00 - 5.00pm
                                                                                                                                  Tuesday           9.00 - 1.00pm
                                                                                                                                  Wednesday         9.00 - 5.00pm
                                                                                                                                  Thursday          9.00 - 5.00pm
                                                                                                                                  Friday            9.00 - 5.00pm
                                                                                                                                  Saturday          9.00 - 1.00pm




Page 38 | By Official Appointment Members Directory 2010                                                                                            Flowers 2 Go | 39
www.boa-bfc.com   You can also follow us on Facebook and Twitter
Forbes Solicitors



                                                                                                                                                                      Tel:    01254 54374

Forbes Solicitors                                                                                                                                                     Email: enquiry@forbessolicitors.co.uk
                                                                                                                                                                      Web: www.forbessolicitors.co.uk


Laying down the law
Forbes Solicitors is pleased to have been                that small print covered. We approach every
legal advisor to Burnley Football Club for over          transaction with teamwork in mind, taking the    Special Offers
10 years. Forbes is a Lancashire firm with               time to get to know you, your business and
football at the very heart of its business.              your objectives so we have a clear               ➜ 10% discount for all Burnley FC                 ➜ CLARETS INjURY -
  The firm not only provides legal advice to 2           understanding of exactly what makes your           fans when making a will                           Had a road traffic accident?
professional clubs in the region but also                business tick. Our specialist team was awarded
                                                                                                          ➜ 10% discount for all BFC fans when                Visit the club website under the
sponsors and supports the East Lancashire                the ‘Corporate Law Firm of the Year’ for the
                                                                                                            reviewing your will                               fans section and see how Forbes is
Football Alliance and the Central Lancs & Mid            third year running at the Lancashire
Lancs Colts Junior Football leagues as well as a         Dealmaker awards 2010.                           ➜ free legal advice on your HIP when                making a donation to the club for
number of other community based football                                                                    you sell your house through Forbes                every road traffic accident personal
projects. The firm is proud to have been                                                                  ➜ 10% discount on non publicly                      injury claim.
nominated for its services to football at the            For you                                            funded divorces
North West Football awards.
                                                         From buying a house to settling a divorce, we
                                                         make it our business to understand yours. Our
Why Forbes?                                              commitment to excellence means we don't cut
                                                         corners; we tick all the boxes and always go
We all like to think we're different but at Forbes        that extra mile.
we'd like to make it perfectly clear what sets us          With offices throughout Lancashire, our
apart … friendly, straightforward advice.                'open door' attitude means we're always ready
  Simple? But then the best things in life               to listen and whether you need reassuring
usually are. Whether your matter is Personal or          advice or steely support, we'll guide you
Commercial, legal issues are rarely                      through, every step of the way.
straightforward, which is why, at Forbes, we
make sure our advice is.                                 For further information visit our website
  Our competitors talk about 'legal minefields',         www.forbessolicitors.co.uk , e-mail
but all we see is our field of expertise. We love        enquiry@forbessolicitors.co.uk or call us on
what we do and so do our clients, which is why           01254 54374
we always come highly recommended.
                                                                                                          Legal Advisors to BFC for over 10 years.
                                                                                                          At Forbes Solicitors we know all about the pure grit and determination it takes to get results.
                                                                                                          From moving house to buying a business, you can rest assured at Forbes we’ve got the support
For your business                                                                                         you need.
                                                                                                          For frank and no nonsense legal advice, give us a call.    www.forbessolicitors.co.uk
Whether you're planning a merger or settling a
dispute, each member of our Commercial                   Offices in Accrington, Blackburn, Chorley,
                                                                                                          Accrington Office t: 01254 872111
team is a specialist in their practice area, so          Preston, Manchester & Leeds                      Blackburn Office t: 01254 54374
you can relax in the knowledge that we've got




Page 42 | By Official Appointment Members Directory 2010                                                                                                                                        Forbes Solicitors | 43
Happy Sweet Shop

                                                                            Tel:   01282 698666
                                                                            Email: hello@happysweetshop.co.uk

Happy Sweet Shop                                                            Web: www.happysweetshop.co.uk

                                                                            Suite 182, Lomeshaye Business Village,
                                                                            Turner Road, Nelson BB9 7DR

The sweet taste of success                                                  (not a retail outlet)




Remember heading into the
local corner shop, with the
sweets all laid out in trays and
carefully working out just what
you could get for 10p...a few 1/2
penny chews, some sherbets and
a few marshmallows - brilliant!
   Happy Sweet Shop is
committed to bringing you the
best of the old days...all online at
www.happysweetshop.co.uk.
                                                                                     •   Bubblegum
We always try and source the
                                                                                     •   Lollies
quality products from traditional
manufacturers (rather than
                                                                                     •   Jellies
cheap imports), and much of our                                                      •   Crystals
range is still made by local                                                         •   Sherbets
suppliers such as Stockleys and                                                      •   Bonbons
Uncle Joe’s in traditional copper                                                    •   Mints
pots!                                                                                •   Boiled sweets
   With a huge range of old                                                          •   Chocolate
fashioned favourites and                                                             •   Liquorice
different delivery options                                                            •   Old Fashioned
including ‘pay and pick up’,
                                                                                     •   Handmade
   Happy Sweet Shop brings all
                                                                                     •   Playground Favourites
Clarets a chance to reminisce on
the old days with a quarter of
                                                                                     •   Nuts
whatever you like...all with a 10%                                                   •   Valentine's Day Treats
discount for you using our                                                           •   Charities/Fundraising
exclusivediscount code.                                                                  Products
                                                                                     •   Uncle Joe's
                                                                                     •   Weddings and Party Bags
                                                                                     •   Gift Jars/Hampers
    Simply go to                                                                         Mugs
    www.happysweetshop.co.uk                                                         •   Corporate Gifts
    and type BOA1882 for                                                                 and Staff Incentives
    your 10% discount off                                                            •   Sugar Free
    any purchase.                                                                    •   Halal


Page 44 | By Official Appointment Members Directory 2010                                                      Happy Sweet Shop | 45
Hippo Group


                                                                                                            Tel:   0845 838 3661

Hippo Group                                                                                                 Email: info@hippoleasing.co.uk
                                                                                                            Web: www.hippogroupltd.co.uk
                                                                                                            Sandringham Court, Bentleywood Way,
Wallowing in our success                                                                                    Network 65, Burnley. BB11 5PY


Hippo Group Limited was established                vans. We often source and purchase
by Thomas & Richard Preston, part of               vehicles ourselves in bulk, taking
the Preston family from Earby,                     advantage of huge discounts which
Lancashire.                                        ultimately we can pass onto you.
  The Preston family - coal traders since            Hippo Finance Limited has grown to
1906- changed direction by 1960 and                become one of the North West’s
its founder family member, George                  leading finance brokers. Having
Preston, moved into the motor trade. It            expanded its capabilities and now
is since then that the Preston family              offering its brokerage services to local
name has been synonymous with                      car dealers, commercial and asset
excellence within the motor trade.                 finance to businesses, and of course to
  Well respected within the motor                  individuals looking to finance vehicles,
industry having been fortunate                     we have certainly made a great name
enough to secure franchises with some              for ourselves. And once again we
of the world’s top manufacturers, such             believe that coupled with competitive
as: Mitsubishi; Land Rover; BMW and                rates and flexible terms, great personal
Mini, our aim was to build on our                  service is key.
experience by developing a group of                  Hippo Prestige was established to
companies which would not only                     offer our most discerning clients the
provide expert advice to anyone                    opportunity to acquire the very latest
looking for a vehicle to suit their needs,         prestige and performance cars on the
but also to source any make and model              road today. Our experienced team will
of vehicle at hugely discounted prices             advise and assist to ensure you find the
whilst also being able to provide, if              car that most suits your needs.
required, unbeatable finance packages
and terms.                                         Welcome to Hippo;
  Hippo Vehicle Solutions supply
contract hire and leasing solutions for
                                                   we’ll get you moving.
all makes of new and used cars and                 And fast.




Page 46 | By Official Appointment Members Directory 2010                                                                                  Hippo Group | 47
The Holiday Inn Express Burnley


                                                                                                                    Tel:   01282 855 955
                                                                                                                    Web: www.hiexburnley.com
                                                                                                                    Sales Manager: Cathy Savage
                                                                                                                    Email: cathy@hiexburnley.com

                                                                                                                    55 Pendle Way, Burnley. BB12 0TJ


The Holiday Inn
Express Burnley
Rooms at the top!
The new Holiday Inn Express                       The hotel also boast 4 high
Burnley is designed for value and               specification meeting rooms all on
comfort with both business and                  the ground floor which can cater
leisure guests in mind.                         from 2 – 35 delegates.Each meeting
   The hotel offers a relaxed, modern            room is air conditioned, has natural
and contemporary feel meeting the               daylight, complimentary Wi-Fi and
needs of all our guests ideally                 wired internet access, 42 inch flat
situated just of Juction 10 of the M65          screen TV with direct data link and
and only 5 minutes by car to Burnley            each room has its own tea/coffee
Football Club’s fabulous ground.                machine.
   The hotel has 102 bedrooms and                 Flip charts, whiteboard table
all bedrooms have air conditioning              stationary, pens, bottled water and
as standard, 26 inch flat screen TV             mints come as standard with LCD
with Freeview and pay movies, direct            projector and screen available at no
dial telephones,desk area and                   additional cost.
wireless internet connectivity, tea &             The hotel also has an extensive free
coffee facilities and a hairdryer. Each          car park for 102 vehicles and even
room has an en-suite shower room                boasts a covered bike shelter.
with fabulous power showers.                      The hotel is proud to be associated
   The Great room restaurant and                with Burnley Football Club and also
licensed bar offers a bistro bar style           to have been named as the preferred
menu with hot and cold choices on a             hotel supplier.
daily basis and is a place you can                You can book accomodation
relax with a drink and meet friends             through Burnley Football Clubs own
with complimentary internet                     website or by contacting the hotel
available in all public areas.                  directly.




Page 48 | By Official Appointment Members Directory 2010                                                                      The Holiday Inn Express Burnley | 49
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BOA Members Directory

  • 2. ‘By Official Appointment’ is a unique concept for the local business community and a great way to become get involved with Burnley Football Club. Our position as a Premier League club in the 2009/10 season has given us a global brand, but we never forget our roots and as a community club, we are always looking at ways to help local businesses. Together, we can both help to take this town forward and I believe the support BOA has enjoyed from the local business community since its introduction in 2009 has really helped us as thrive. Hopefully we can now reciprocate the gesture by recommending your professional, well-run local businesses through the By Official Appointment programme. Paul Fletcher MBE Chief Executive Welcome to the ‘By Official Appointment’ is one of the most effective networking and business relations programmes in the country. By Official Appointment It was first introduced to Burnley Football in 2009 and has become an overnight success for both club and local businesses. Members Directory Businesses become members and in return the club offers their professional services to all supporters. This BOA Directory lists every member who is part of the programme and all the professional services they offer. There really is no better time than any for local business to join the programme and benefit. In return, we ask that all supporters do their utmost to support these businesses. After all, your support is our strength Gary Dowson By Official Appointment Manager
  • 3. Contents 6 Advantage Computers 8 Alert Fire & Security 10 Althams Travel 12 BACCU 14 Balloons By Design & Funfair Hire 18 Burnley FC Community Sports Trust 20 Burnley Roofing Contractors 22 Charter Walk Shopping Centre 24 Christian Smith Hairdressing 26 Citrus Office Solutions 28 Claim Link UK 30 CMC HR Solutions Ltd 32 David Fishwick 34 dpi21 36 Dolphins Bakery 38 Flowers 2 Go 42 Forbes Solicitors 44 Happy Sweet Shop 46 Hippo Group 48 The Holiday Inn Express Burnley 50 Hughes & Co Accountants 52 Inside Spa 54 James Hargreaves 56 Jewson 58 Kirk Environmental 60 LED Electrical 62 Likkle Monkeys Party & Play Centre 64 Lisa Johnson Lighting, Barnoldswick 66 Myerscough College 68 Neville Gee 70 P&M Coppack Air Conditioning 72 Petty 74 Home Fitness Direct 76 QHS Solutions 80 The Rainhall Drinks Co 82 Re-Fresh UK 84 McBride 86 Eight Imaging 88 Shagor Tandoori Takeaway 90 Shooters Media 92 Sporting Image 94 Transdev Burnley & Pendle 96 The Utility Warehouse 98 Thehut.com 100 Waldron Racing Page 4 | By Official Appointment Members Directory 2010
  • 4. Advantage Computers Tel: 01282 798 171 Advantage Computers Email: sales@advantage-computers.co.uk Web: www.advantage-computers.co.uk 2 Nelson Street, Walsden Todmorden, Lancashire OL14 7SP I.T. Consulting, Services and Solutions serving Small Businesses throughout solutions to the likes of The Medical ESET products have built a solid Lancashire and Yorkshire Research Council. One of the security vendors we reputation and gained 56 Virus Bulletin VB100 awards, more than any work very closely with ESET, a other antivirus company. Add to that Director, David Montgomery has been working in ad-hoc service on an hourly basis or a fully managed company who offer pioneering their NOD32 antivirus product has I.T. since leaving college in the mid 1980’s, working service on a monthly retainer. Some customers want proactive malware solutions. not missed an “in the wild” virus at Burnley Office Supplies, Dentons of Burnley, to retain control while others just want to get on As an Authorised Reseller, we offer sample since May 1998, impressive Sankey Office Supplies, Axion Systems and with running their businesses and want us to the whole range of ESET solutions as stats by any standards. At a recent Navigator Solutions before forming Advantage manage everything. We’re happy to play it which well as 50% discounts for Education, partner conference, we heard ESET Computers almost 5 years ago. ever way works for the customer. More often than Non Profit groups and Further referred to as “the best kept secret “I’ve been a Burnley fan since I was 8 years old so not, we become an integral part of a small business, Education Students. in antivirus”. being associated with the club gives me a great acting as a trusted source for anything related to I.T., buzz. To have seen the club competing at the top whether it’s just a bit of advice or a fully managed level again makes me proud and it’s something I’d and monitored support service. like to replicate with Advantage Computers.” Increasingly, a big part of what we do revolves “I’ve spent pretty much my entire working life in around the security and protection of information. We’ve teamed up with ESET and around Burnley. Although we’re based in Anything from gateway security, to top of the line to offer 10% off RRP to all Todmorden, a huge percentage of our customer antivirus solutions, filtering spam, secure USB sticks base is in this area.” or offsite backup solutions. We put a lot of Burnley Fans by simply “When I started at Burnley Office Supplies, I was a time into making sure we’ve chosen the ordering through our website programmer. I got to know the customer and their right solutions, solutions we know we needs and designed them a system. I know it sounds can trust and have no hesitation in and entering the coupon unbelievable but I’m still maintaining a system that I recommending to our customers. code “BURNLEY” at the wrote 16 or 17 years ago.” The core of our website focuses checkout stage. Up until recently, all our recommendations were around these solutions. As the by word of mouth. That requires a lot of faith on Advantage Computers brand This offer is valid until the behalf of the customer and it’s something we don’t becomes better known, business end of the 2010/2011 season. take lightly. owners and home users alike will be We design and write custom database solutions, able to visit the site and know the For more information on our services and products, working closely with the customer to deliver truly solutions are tried, tested and trusted. or to request free product trials, usable solutions. Nowadays the “usable” part of that And what better way to drive that please call us on 01282 798171 or visit statement is very important. It’s so easy to over locally than to be associated with our website at www.advantage-computers.co.uk complicate things. Burnley Football Club. This focus has We also offer service and support for hardware also helped us gain some traction and software and can fit with any role, whether its nationally, supplying anti malware Page 6 | By Official Appointment Members Directory 2010 Advantage Computers | 7
  • 5. Alert Fire & Security Ltd Tel: 0845 4505511 Web: www.alertfireandsecurity.co.uk Alert House, Wiseman Street, Burnley Lancashire BB11 1RU Alert Fire & Security Ltd Attack is the best form of defence Remember Alert Fire & Security will ensure that you’ll be • Professional qualified engineers Just because a different company has installed or maintained your on the ball and be alerted to any unusual and • Computerised service management system, this does not mean that they are the perfect partners for unwanted activity of any kind; day or night. system you - ask about our maintenance plans now and start saving money. Established in 1994, Alert Fire & Security fast • Excellent after sales care We guarantee to beat all competitors’ genuine maintenance built an enviable reputation for quality, • Professional and friendly service renewal prices. reliability and outstanding service. Having the • Cost effective flexible lease options resources generated from holding many • 24/7 support, 365 days a year industry accreditations, means that we • And most importantly, our dedication provide a completely bespoke service tailored to you. to your needs regardless of your locality. We don’t want to alarm you unnecessarily, Products and Services Include: BFC however it is important that you’re armed Season with the facts about the threat that intruders • Intruder Alarms and fire pose to your business and employees. Ticket Holders • Intelligent Access Control And we won’t be beaten at our own game... • Monitored Systems 1st year’s FREE • CCTV maintenance The right choice • Biometrics on new By choosing Alert Fire & Security Limited to • Fire Alarms installations • Fire extinguishing provide you with a premier fire and security • Fire Risk Assessment solution that’s just right for you, you will be • Smokecloak benefiting from a host of advantages, • Nurse Call including: • SmartWater All BOA • Local and independent company • Lone Worker members get a • NSI NACOSS Gold approved • Alert Support FREE Fire & • BSIA approved Security Health • FIA approved Check worth • CHAS approved • Constructionline approved £150! • Fast and effective response Proud to support Burnley Football Club Page 8 | By Official Appointment Members Directory 2010 Alert Fire & Security | 9
  • 6. Althams Travel Tel: 01282 436 333 Fax: 01282 438 079 Althams Travel Email: burnley@althams.co.uk Web: www.althams.co.uk 12 St James St, Burnley BB11 1NS A truly independent travel agent Althams Travel was established National Travel Agent Awards, way back in 1874 as one of recognising excellence and England's very first travel achievement among the top agents, arranging rail excursions performing travel agents in from the north west England the UK. industrial heartlands to the fast We are very pleased to win developing coastal resorts. this award which reflects the Those early pioneering days of loyalty of our customers and the mass public leisure travel at hard work of our staff. affordable costs, have rewarded Althams with the ability and Kuoni Specialist experience to provide todays Agents traveller with a truly Here at Althams Travel we are independent travel service. pleased to be named as 'Kuoni By offering our customers a Specialist Travel Agents'. Many fully independent service, we of our staff have travelled endeavour to find you the most extensively with Kuoni Travel comprehensive holiday deals and have completed their available from leading holiday Worldwide College training. We companies, as well as offering are able to give you you impartial advice from our independent advice on all team of experienced branch or holidays and are more than telephone sales advisors. happy to assist you with your travel plans. For further Agent Achievement information regarding any Award Winners 2009 Kuoni holiday contact one of Althams Travel are pleased to our Kuoni agents. announce that we have won the 'Best Large Agency' in the North Specialist Offices: West and Wales in the 2009 Chorley, Clitheroe, Halifax, Agent Achievement Awards. The Horsforth, Huddersfield, Agent Achievement Awards, Littleborough, Otley, Scunthorpe, now in their 13th year, are Skipton & Todmorden. Opening Times widely acclaimed as the leading 9am - 5pm Mon - Fri 9am - 5pm Sat Page 10 | By Official Appointment Members Directory 2010 Althams Travel | 11
  • 7. BACCU Tel: 01282 685151 Email: creditunion@baccu.co.uk Web: www.baccu.co.uk 47 Parker Lane, Burnley BB11 2BU Burnley Area Community Credit Union A different way to Save and Borrow We are a co-operative savings and loans organisation for the people of Burnley and run by the people of Burnley – a secure and convenient way to save and borrow. • Loans available instantly and confidentially to members over 18. • Small and large loans available with competitive interest rates charged on the reducing balance – check them out. • Free life assurance on loans • Home Improvement and Energy efficiency loans. • Savings guaranteed by the Financial Services • • Authority Open an account with just £6 Annual dividend on savings Save as you • • • Easy withdrawals Free life assurance on savings. Adult members over 16, juniors up to 16 years Borrow of age. Just £15 per week from The Best Place to January to November get a Loan For your 2010 Season • • No arrangement fees No penalty for early repayment Ticket and £240 in • Opportunity to establish a line of affordable credit your Savings • The interest is charged on the reducing balance • Flexible, face to face service. Come and talk to us Just in time for Christmas 2010 Page 12 | By Official Appointment Members Directory 2010 Burnley Area Community Credit Union | 13
  • 8. Balloons By Design & Fun Fair Hire Tel: 01282 432462 Balloons by Design Mob: 07909 616 169 Email: info@8alloons.net Web: www.8alloons.net www.funfairhire.net & Funfair Hire Trafalgar Street, Burnley, BB11 1RE A business going up in the world Established in 2003 as a hobby, Balloons by Design Wedding Decor We are now able to take card payments via our website or by telephone so that you can have your & Funfair hire is fast becoming one of Lancashire’s The big day is looming and the finishing touches just bouquets delivered without having to call in to need adding. our shop. leading balloon decorating companies. We are a Then why not get our certified balloon artist to For security purposes we do not keep card details family run company with an eye for detail and create a unique design to suit your style. on file for any reason, we destroy all details once perfection. Our mission is to provide every customer We can create the perfect centre piece for your your transaction has been made. We also do not sell with a first class product at the best price and a guest tables along with amazing back drops for your details to any other agencies. service that is second to none. photo shoots. 2005 saw us become a member of the Qualatex We can arrange your chair and napkin dressing Balloon Network (QBN®), a professional organization along with a beautiful arrangement or design for your top table. with about 5000 members worldwide, dedicated to the pursuit of excellence in balloon decor and bouquets. As QBN members, businesses commit to Birthdays sound and honourable business practices, decorating all venues from the smallest party to Its that time of year, you or a member of your family continuing education, and the belief that balloons large corporate events. Our personalised bouquets want that big party, but not just any party.... One that will be remembered... the event of the year... create atmosphere and communicate emotion in a can be hand delivered to your family and friends to At balloons by design we can do simple or uniquely effective way. This has required us to create a wonderful gift and smile on their elaborate decor to suit your style and budget. attend training courses and pass exams set by the special day. manufacturer of our core product. 2009 saw our company become part of the BOA In July 2006 Nicola passed her final exam & panel and are proud to be Burnley Football Club’s official Bouquet Delivery interview to become Burnley and Pendle’s only decorator and event organiser. At Balloons by Design we offer a bouquet delivery service, which can be from a simple Certified Balloon Artist, the highest level of We are open 6 days a week and are available for balloon in a box to a bunch of balloons for that accreditation and the only worldwide recognised orders and enquiries every day including Sundays. special someone in your life... qualification in balloon artistry. We can also arrange appointments either at your In July 2007 saw us open our shop Balloons by home or at a venue out of hours if required. Design & Funfair hire on Trafalgar Street Burnley. Please feel free to visit or shop or to have a look at With all our staff trained to CBA standard, we our website www.8alloons.net & specialise in extravagant decorations, including www.funfairhire.net and should you need to talk special effects such as exploding balloons and to somebody please do not hesitate to give us a call confetti cannons, whilst taking care to combine 01282 427863 where one of our dedicated team these effects with simple, but stunning centrepieces, will help and guide you in making your event arches, pillars, sculptures and canopies. We can even memorable. supply Bouncy Castle, Slides, Children’s Rides and the ultimate Rodeo Bull for that special occasion. Why not visit us today Your premier Event We are based in Burnley and are able to supply Organiser – Balloons By Design and Fun Fair Hire and decorate to a wide area in Lancashire, and the going that extra mile to ensure your smile. North West of England. We have experience in Page 14 | By Official Appointment Members Directory 2010 Balloons by Design & Funfair Hire | 15
  • 9. www.claretscorporate.com For all you commercial requirements
  • 10. Burnley FC Community Sports Trust Sport in The Community Burnley FC Community Sports Trust 01282 700081 Turf Moor Leisure Centre 01282 700081 Turf Moor Enterprise Haven Burnley FC Community Sports times Europe. In 2008/09 Burnley Trust, New Football Pools and 01282 833450 Trust is a registered charity FC Community Sports Trust Private Donations. working under the auspices of invested £1.3 million into our The Community Sports Trust is Burnley Football Club. We are a community activities. split into three departments in not for profit organisation who’s These projects are funded via a total, employing about 50 people: primary objective is to deliver variety of sources including; projects which aim to benefit Government, Corporate Sport in The Community, Turf communities accross East Sponsorship, Premier Moor Leisure Centre and Turf Lancashire, North Yorkshire and at League/PFA, Football League Moor Enterprise Haven. Sport in The Community > Sport in The Community are essentially our cheerleading, dance and circus skills, fit-kids and outreach team delivering activities directly into our healthy living, reading sessions and enterprise communities. education, school and corporate fundraising. These activities include football and multi-sports, If you would like to know more about Sport in The Duke of Edinburgh Award Scheme, The Community please call us on 01282 700081. Turf Moor Leisure Centre > Turf Moor Leisure Centre is located at the rear of All surpluses generated by the Leisure Centre are the James Hargreaves Stand. invested directly into community projects. Comprising of a 2 pitch sports hall, newly The Leisure Centre is also home to the match day refurbished fitness suite and studios the Leisure family village. Centre is open to members and non-members, and is available for event hire. All season ticket holders If you would like to know more about Turf Moor receive a 10% discount off a full fitness membership. Leisure Centre please call us on 01282 700081. Turf Moor Enterprise Haven > Turf Moor Enterprise Haven is based in the Jimmy McIlroy Stand. It is home to a number of small and start up businesses in the office suites and is also used for hospitality and conferences. If you would like to know more about Turf Moor Enterprise Haven please call us on 01282 833450. Page 18 | By Official Appointment Members Directory 2010 Burnley FC Community Sports Trust | 19
  • 11. Burnley Roofing Contractors Ltd Tel/Fax: 01282 832646 Email: dolman@fsmail.net Web: www.burnley-roofing.co.uk Burnley Roofing Unit 41, Victoria Work Industrial Estate, Accrington Road, Burnley BB11 5EF Contractors Limited From Minor Repair to a Complete New Roof Burnley Roofing is a local company which has been established for over 25 years. Work carried out by our We are members of the Chamber of highly trained craftsmen Commerce, NFRC, Lancashire County Council Safe Trader Scheme, Trust Mark Scheme and backed up by our ten (Government Endorsed Standards) and are year guarantee on new Fair Traders Approved. We undertakea wide range of both roofs. All in accordance domestic and commercial roofing works with the national federation including tiling, slating, re-roofs, built-up felt roofs, flat roofs, chimney work, downpipes and of roofing contractors gutters, over cladding existing roofs, skylights, requirements. valley gutters, asbestos and metal sheeting. We are also registered to carry and remove asbestos waste material (our licence No. LAN/495373 refers). We offer a 5% Discount All new roof work is covered by our to all Season Ticket guarantee. We carry out a vast range of roofing works from a minor repair to a Holders complete new roof. We are contractors to Lancashire County Council, National Trust, Local and District Authorities, NHS and The Local Diocese. 24 Hour Emergency We operate a 24 hour 7 day week emergency call out and we have £10 million Call Out Public and Employers Liability Insurance cover. You can be rest assured that using our Tel / Fax: 01282 832646 company with give you peace of mind as all Home: 01282 777727 our operatives are fully experienced personnel Mobile: 07971 783555 and trained to a very high standard. Email: dolman@fsmail.net References from past customers are available to view in our offices. Page 20 | By Official Appointment Members Directory 2010 Burnley Roofing Contractors Ltd | 21
  • 12. Charter Walk Shopping Centre Tel: 01282 425368 Charter Walk Shopping Centre Fax: 01282 427058 Email: info@charterwalk.com Web: www.charterwalk.com Just a heartbeat away Centre Management Office 26 Market Promenade, Burnley. BB11 1AE More Choice, More Style… Situated in the heart of Burnley with excellent Opening Times: public transport links and within easy reach of Monday to Saturday: 9.00am - 5.30pm the motorway network, Charter Walk provides Sunday: 10am - 4pm some of the best shopping in the area. Visitors Bank Holidays: 10.00 am - 4.00 pm enjoy a good mix of national high street stores, independent shops and individual boutiques, interspersed with cafés and other tasty eateries. Fashion for all the family, gifts, sports, household and luxury goods – each range is packed with all your favourite brands, while facilities are excellent. Charter Walk takes pride in making life as easy and pleasant as possible and, with on-site parking and Shopmobility, it couldn't be more convenient. The centre operates a ‘Safe Child’ scheme which helps to reunite lost children with their parents or guardians. Opening times are 9.00am to 5.30pm from Monday to Saturday, and 10.00am to 4.00pm on Sundays, so there's plenty of time for people to browse through the centre at leisure. Not just shopping… Charter Walk welcomes shoppers of all ages. With all our visitors in mind we have introduced the Safe Child Scheme to reunite parents with children in the event of them becoming separated, and achieved the Park Mark Award for our car parks to ensure peace of mind when shopping. Our achievement of the Safer Business Award for Charter Walk demonstrates our commitment to working with partnerships in the community to ensure the surrounding town centre area of Burnley is a safe place to shop, work and visit. Make Charter Walk Shopping Centre, Burnley your first choice for shops and shopping, where we look forward to seeing you soon. Page 22 | By Official Appointment Members Directory 2010 Charter Walk Shopping Centre | 23
  • 13. Christian Smith Hairdressing Tel: 01282 699688 Web: www.christiansmith.co.uk Christian Smith 79-81 Gisburn Road, Barrowford, Nelson, Lancashire BB9 6BX Hairdressing The region’s premier hair and beauty salon The salon has been designed around creating a manageability of their desired style. relaxing, professional and friendly environment. Our Browse our award winning retail section – we priority is providing our clients with outstanding offer the most up-to-date, luxurious and levels of creativity, style, flair, customer service and technologically advanced hair products, accessories some of the the industry’s leading technology. and gifts in the region. Relax in our air-conditioned reception with a Our stylists and therapists are highly qualified, complimentary glass of champagne, Bucks Fizz, skilled and inspirational and, above all, are here to wine or any drink from our comprehensive menu. cater for your needs. We want you to look good and All our stylists are hand-picked for their creativity feel great, and to above all enjoy the experience! and artistic abilities, and the ability to work closely We trust you will want to come back time and with our customers to achieve the look, feel and time again. Opening hours: Monday 9.00 – 5.00pm Tuesday 9.00 – 5.00pm Wednesday 9.00 – 8.30pm Thursday 9.00 – 8.30pm Friday 9.00 – 5.00pm Saturday 9.00 – 4.00pm Page 24 | By Official Appointment Members Directory 2010 Christian Smith Hairdresing | 25
  • 14. Citrus Office Solutions Tel: 01282 602099 Fax: 01282 619819 Email: sales@citrusofficesolutions.co.uk Web: www.citrusofficesolutions.co.uk 39b Churchill Way, Lomeshaye Ind. Estate, Nelson. BB9 6RT Citrus Office Solutions Putting the squeeze on our rivals Introducing Citrus Office Solutions, a company with a refreshing approach; who are passionate about customer service. Concept to completion: a one stop shop. Furniture, Machines and Stationery - Everything under one roof. 2008 saw Sankey Office Supplies and Prestige Office Supplies (two well established companies), come together and form Citrus Office Solutions. A local, friendly company where no order is too big or two small. Why not view the refurbished furniture showroom, with new and used office furniture, and discuss ideas with the design team who can offer ideal solutions to meet your needs and create a stimulating and pleasant workspace. We have 18,000 products in stock at the group warehouse, and a Specials Department to source just about anything. Our experienced staff can help with other services too, including: • Bespoke Printing. • Promotional items and corporate gifts. Christmas Cards. Place your order by phone, fax, • Machine repair and email or online. servicing facility. FREE next day delivery on most products. • Office layout and furniture No minimum order required. No quibble installation. returns policy. Page 26 | By Official Appointment Members Directory 2010 Citrus Office Solutions | 27
  • 15. Claim Link UK Ltd Accident Advice Centre: Tel: 01706 231991 Email: info@claimlinkuk.com Web: www.claimlinkuk.com Claim Link UK 556 Burnley Road, Crawshaw Booth, Rossendale BB4 8NE Accident Advice Centre Did you know? • If someone runs into your vehicle you do Refer Family & Friends to NOT have to claim on your own Claim Link UK, & for every insurance policy • If someone runs into your vehicle you CAN claim accepted, receive a choose the repairer of your choice (i.e. your minimum of £50 of vouchers local garage) to spend on the high street!* • If someone runs into your vehicle YOU DO NOT have to pay your policy excess • If someone runs into your vehicle you ARE entitled to a like-for-like replacement car at Claim Link UK offers fans, no cost to yourself • If you refer family or friends to the Claim Link members, season ticket Accident Advice Centre YOU will be entitled holders and players a to shopping vouchers to spend on the complimentary Legal High Street!* Protection Policy! • If you incur medical fees, loss of earnings or vehicle recovery and storage costs as a result To receive your of your accident you CAN claim these back! complimentary policy *High Street Vouchers refer to all cost bearing claims. call us free on: For further information call 01706 230 991 What we offer! Accident ➜ ➜ No Win No Fee! 100% Compensation! Helpline: ➜ ➜ Totally Free Service! Your own claims handler! 0800 015 1221 ➜ 24 hour helpline! Page 28 | By Official Appointment Members Directory 2010 Claim Link UK | 29
  • 16. CMC HR Solutions Ltd Tel: 01282 459588 Mob: 07885 663 795 Email: Caroline@cmchr.co.uk CMC HR Solutions Ltd Web: www.cmchr.co.uk HR Solutions in today’s turbulent waters HR Outsourcing HR Consultancy CMC HR Solutions Ltd are a small HR Consultancy • Telephone HR Help Line - providing HR support, Outsourcing your HR needs to CMC HR Solutions Ltd As part of our HR ad hoc project work we can offer working out of East Lancashire specialising in HR advice and guidance will allow you to focus on your business needs safe in the following: Solutions for SME's and HR Project work. the knowledge that your are complying to current • Recruitment & selection - A comprehensive In today's ever changing world of employment • HR Letters & documentation when required employment law. package including writing and placing your advert, legislation all companies employing personnel are We will not tie you in for 3 year periods - this is an short-listing candidates, interviewing, offer letter, • Employment Law updates required to have a Human Resource compliance annual one off fee paid annually. We are safe in the statement of terms and conditions of employment structure in place. • A professional, personalised HR service to meet knowledge that you will continue with our service and that we can work in partnership for a successful • Psychometric Testing - Including personality Here at CMC HR Solutions Ltd we pride ourselves all of your HR needs long term future. profiling, ability tests and management in giving you a professional HR service to meet all development projects of your people management requirements. Some of the questions that I regularly The price per annum includes the following: CMC HR Solutions Ltd specialise in providing a • Diciplinary and Grievance come up against are: • HR Health Check • Managing Redundancies personalised and cost effective HR support service • HR Policies and Procedures Manual to companies of all sectors and sizes. • Specialist Absence Management • Statement of Terms and Conditions of Employment • Performance Management / Appraisals CMC HR solutions Ltd can help you in providing a Q - Why should I outsource I only • Telephone Help Line - providing HR support, advice professional, personalised and cost affective s HR • Policy & Procedure Design and Implementation employ a couple of people? and guidance • Company Handbooks service, to act as your dedicated HR department • HR Letters & documentation when required reducing the costs of employing a full time HR A - Most areas of employment legislation apply to • Contracts of Employment including • Employment Law updates Change Management resource. We can also assist your HR professionals companies employing just one person. This ranges • A professional, personalised HR service to meet all in ad hoc HR projects as well as providing short from statement of terms and conditions of • HR Administration of your HR needs term HR support during holidays and sickness employment and written disciplinary and periods. grievance procedures. Can you afford to be taken Whatever your business CMC HR Solutions Ltd to an industrial tribunal if you are not compliant? can give you a competitive advantage by Can you afford expensive solicitors fees if Health & Safety Training & Development managing your work force leaving you to something goes wrong with an employee decision? concentrate on what is important - the success of We will take away the worry of having to do this We will provide you with effective Health & Safety We can design professional HR Training & your business. yourself safe in the knowledge that you are a support to meet your individual needs to make sure Development courses for your personnel on an ad responsible employer. that you are legally compliant. Getting Health & Safety wrong can have serious hoc basis. You can outsource your HR Q - I don't have any employee consequences to your business with ultimate This includes: responsibility lying with you the business owner. Department from £85 per month problems so why should I • Recruitment & Selection - ‘The legal By law you must: with CMC HR Solutions Ltd. outsource? requirements & how this can effect your • Appoint a competent person to be responsible for The total price includes all of the following: Health & Safety business’ A - You cannot assume that you will never have any employee problems, people can be unpredictable • Carry out regular risk assessments and have • Absence Management - ‘Effective ways to lower • HR Health Check records of these and relationships can change very quickly in your absence levels’ • HR Policies and Procedures Manual Employee today's turbulent times. We will make sure that you • Carry out a fire risk assessment of the workplace Handbook and have records of this • Managing Disciplinary and Grievance never have any employee issues and if you do we will be there to help you deal with this effectively • Have an up to date Health & Safety Policy • Regular Employment Law Updates • Statement of Terms and Conditions of • Consult with employees on Health & Safety and correctly. • Managing Discrimination - ‘Everything you need Employment • Report serious injuries and occupational disease to the HSE to know about discrimination in the workplace’ CMC HR Solutions Ltd can help you with your Health • Family Friendly Policies - ‘Getting it right’ & Safety issues. Page 30 | By Official Appointment Members Directory 2010 CMC HR Solutions Ltd | 31
  • 17. David Fishwick Sales: 0800 2949474 David Fishwick Parts: 01282 863563 Email: matthew@davidfishwick.net Web: www.davidfishwick.com Keeping the country moving North Valley, Byron Road, Colne, Lancashire BB8 0RF Promotion to the English Premier League catapulted Burnley Football Club into the big time. And proud club sponsor David Fishwick says his beloved club’s ascension to the English Premier League also helped boost his own new ventures and business developments. David, whose name sits atop the stand where the teams emerge at Turf Moor, has resolutely fought off turbulent economic tailwinds buffeting the UK's business landscape. And the self-made 38-year-old has also managed to keep his burgeoning national van, minibus and including Mercedes, Fiat, Iveco, Optare and VW, mini-coach sales - and in-house vehicle conversion either as factory-built minibuses, or increasingly as business - on track for another year of growth. conversions - customising vehicles to specific, tailor- “I've been involved with the club for about five made requirements. years,” he explained. Today, to meet demand for the growing market “I've also sponsored the 5,000-strong stand, and for conversions, his South Wales factory has capacity to be honest having the Fishwick Stand has been an to build more than 1,000 vehicles a year - making amazing public relations coup for us. the company the largest supplier of wheelchair “I didn't believe in the huge power of football for accessible vehicles and mini coaches in the country. marketing but it's truly been incredible. “Although the recession has been tough and “We chose that stand because the home and made for a difficult year, the business does have a away supporters sit in it and it’s neatly in the TV arc, recession-proof element to it because schools and so it's really helping to get the brand out there.” local authorities, for example, still need to get their Right now, raising the bar for brand and buses,” explained Mr Fishwick. marketing is firmly on the radar for Mr Fishwick, who So what propels the man behind this success? is planning to take his already successful business up Like most entrepreneurs, Mr Fishwick admits he is a notch and consider further expansion. driven by a compulsion to 'do the deal' rather than To this end, he has recently embarked on a name- be hide-bound by process and systems. change for his company to David Fishwick Minibus, It's a long way from his departure from school at dropping the previous sole alliance to LDV in the 16 without any qualification, but a today with his own helicopter and Ferrari's - Mr that follows a self-made entrepreneur going business name. lorry , or rather, van load of ambition! Fishwick is keen to stress it's not just about the undercover to work with charities or groups helping This, he says, newly reflects its recent stellar “I came from a poor but hardworking background money. society's less well-off, only to reveal their true growth to supply all types of minibuses and vans to but that never prevented me from always having a “What the money does offer is choice - to learn to identity and a cheque to match later - and other his typical client companies such as travel huge sense of ambition. fly, say, or to travel, to invest and try out new things similar programmes. businesses, local authorities, schools and hospitals. “I've always liked having a goal and then for a business - but the greater challenge is to “I've not - yet! - decided to opt for such shows but Although chiefly well-known for years as the achieving it.’ develop and keep on creating new opportunities.” there might be one I do appear on in the leading supplier of LDV vehicles, the new economic Having made his first million in his 20s from the One pressing task on his 'to do' list is raising his forthcoming weeks, but I can't yet reveal it - but reality means that David Fishwick is also a principal business and then deciding to expand that horizon profile further, revealing that he's already been keep your eyes peeled on prime-time TV!” he dealer for most brands, to becoming a multi-millionaire in his 30s – replete approached by Secret Millionaire - Channel 4's show laughed. Page 32 | By Official Appointment Members Directory 2010 David Fishwick | 33
  • 18. dpi21 Tel: 01254 660 560 Fax: 01254 662 590 dpi21 Email: Web: studio@dpi21.com www.dpi21.com The Business Development Centre Eanam Wharf,Blackburn, Lancashire BB1 5BL We are an award winning digital agency specialising in website design, web development and online marketing. We are dpi21. Online Marketing needs passion to jump off the them all. dpi21 understand complex database driven page and our team have got it off to a fine art. solutions as well as highly interactive flash sites, it’s For a snapshot of dpi21 in action, visit We pride ourselves on our vast experience, really what we do best. dpi21.com/projects down-to-earth and straight talking approach. Watch out, the results might make you reach Employing cool creative, serious strategy and And what good is a site that for the telephone... perfect planning (with a dose of Lancashire nouse), no one can find? dpi21 present your offering in style, delivering great We also deliver search engine optimisation, email results for you and your business. marketing and pay per click campaign management From a simple brochure site to a fully intergrated with real results. e-commerce solution it is safe to say we have done Web Design Website Development Online Marketing At dpi21 we’re passionate about Users demand fresh, engaging Online marketing has been website design and realise that content and tools if they are proven to generate significantly it’s a huge decision for any going to stick around long higher return on investment company when choosing a web enough to do business. At than many offline techniques. design company. Our vibrant dpi21, we like to push Whatever your online and dynamic approach will boundaries and explore new requirements, dpi21 will work ensure you feel in control and things. We aim to get the best with you o develop an online informed throughout the out of your site, to be tailored strategy that is right for your process. and unique so you can be business. certain you’ll have something no one has ever had before. If you have a project or a big idea, and you’re looking for an Pop in, kettles always on! agency that shares your enthusiasm, we should really have DPI 21 LTD Business Development Centre, Eanam Wharf a chat. Please telephone 01254 660 560 Blackburn, Lancashire BB1 5BL Page 34 | By Official Appointment Members Directory 2010 dpi21 | 35
  • 19. Dolphins Bakery Tel: 01282 426718 Dolphins Fax: Web: 01282 609194 www.dolphinsbakery.co.uk Bakery 10/11 Rexington Buildings, Phoenix Way, Burnley. BB11 5SX Cooking up a storm Dolphins first opened in 1946 thanks to Fred andJames Dolphin. Nowadays Barrie Oliver is the managing director who started working in his cousins business when he was 17. Over the years the bakery has moved from Oxford Road to Manchester Road and is now on the Smallshaw Industrial Estate where the business occupies two units. Dolphins have a franchise shop on Oxford Road which cater for the lunchtime sandwich trade as well as meeting the needs of the local community for a loaf of fresh bread and a cake! Dolphins also have a market stall in Accrington which is run by a family cousin and offers a range of freshly baked bread, rolls, pies and confectionery. The stall has a loyal customer base who enjoy a chat with Jean when they purchase their goods. Dolphins Bakery have a wide customer base encompassing Burnley, Blackburn, Nelson, Colne, Todmorden and Rawtenstall. The bakery has had a long association with Burnley Football Club. Dolphins supplies goods to the club which often includes birthday/special occasion cakes not to mention the increasingly popular Claret and Blue Premiership wedding cake! In this difficult economic climate Dolphins is grateful for all the continued support local businesses give to the bakery. Page 36 | By Official Appointment Members Directory 2010 Dolphins Bakery | 37
  • 20. Flowers 2 Go Tel: 01282 425757 319 Manchester Road, Burnley Flowers 2 Go Blooming marvellous! Flowers 2 Go is now in its second successful year of We are stockists of Willow Tree and also sell cards, business. Owned by Jeannie Foster and Vicky photo frames, teddies and baby gifts. There is Bentley who have both been experienced florists for always a warm welcome at our shop and we have a over 10 years. The business is growing from strength private seating area to discuss your personal to strength, and is located at 319 Manchester Road, requirements for your wedding or loved ones Burnley next to the Spar shop. funeral tributes. We offer a wide range of fresh and silk flowers for We offer great value and service all year around all occasions i.e. births, birthdays and anniversaries. and deliver locally or can arrange out of area We also offer funeral tributes to the highest standard deliveries by teleflorist. and if you want something different Flowers 2 Go will create it for you. Wedding flowers are our speciality and we believe that flowers give the Call 01282 425757 finishing touch to your special day. and speak to Jeannie or Vicky Opening Hours: Monday 9.00 - 5.00pm Tuesday 9.00 - 1.00pm Wednesday 9.00 - 5.00pm Thursday 9.00 - 5.00pm Friday 9.00 - 5.00pm Saturday 9.00 - 1.00pm Page 38 | By Official Appointment Members Directory 2010 Flowers 2 Go | 39
  • 21. www.boa-bfc.com You can also follow us on Facebook and Twitter
  • 22. Forbes Solicitors Tel: 01254 54374 Forbes Solicitors Email: enquiry@forbessolicitors.co.uk Web: www.forbessolicitors.co.uk Laying down the law Forbes Solicitors is pleased to have been that small print covered. We approach every legal advisor to Burnley Football Club for over transaction with teamwork in mind, taking the Special Offers 10 years. Forbes is a Lancashire firm with time to get to know you, your business and football at the very heart of its business. your objectives so we have a clear ➜ 10% discount for all Burnley FC ➜ CLARETS INjURY - The firm not only provides legal advice to 2 understanding of exactly what makes your fans when making a will Had a road traffic accident? professional clubs in the region but also business tick. Our specialist team was awarded ➜ 10% discount for all BFC fans when Visit the club website under the sponsors and supports the East Lancashire the ‘Corporate Law Firm of the Year’ for the reviewing your will fans section and see how Forbes is Football Alliance and the Central Lancs & Mid third year running at the Lancashire Lancs Colts Junior Football leagues as well as a Dealmaker awards 2010. ➜ free legal advice on your HIP when making a donation to the club for number of other community based football you sell your house through Forbes every road traffic accident personal projects. The firm is proud to have been ➜ 10% discount on non publicly injury claim. nominated for its services to football at the For you funded divorces North West Football awards. From buying a house to settling a divorce, we make it our business to understand yours. Our Why Forbes? commitment to excellence means we don't cut corners; we tick all the boxes and always go We all like to think we're different but at Forbes that extra mile. we'd like to make it perfectly clear what sets us With offices throughout Lancashire, our apart … friendly, straightforward advice. 'open door' attitude means we're always ready Simple? But then the best things in life to listen and whether you need reassuring usually are. Whether your matter is Personal or advice or steely support, we'll guide you Commercial, legal issues are rarely through, every step of the way. straightforward, which is why, at Forbes, we make sure our advice is. For further information visit our website Our competitors talk about 'legal minefields', www.forbessolicitors.co.uk , e-mail but all we see is our field of expertise. We love enquiry@forbessolicitors.co.uk or call us on what we do and so do our clients, which is why 01254 54374 we always come highly recommended. Legal Advisors to BFC for over 10 years. At Forbes Solicitors we know all about the pure grit and determination it takes to get results. From moving house to buying a business, you can rest assured at Forbes we’ve got the support For your business you need. For frank and no nonsense legal advice, give us a call. www.forbessolicitors.co.uk Whether you're planning a merger or settling a dispute, each member of our Commercial Offices in Accrington, Blackburn, Chorley, Accrington Office t: 01254 872111 team is a specialist in their practice area, so Preston, Manchester & Leeds Blackburn Office t: 01254 54374 you can relax in the knowledge that we've got Page 42 | By Official Appointment Members Directory 2010 Forbes Solicitors | 43
  • 23. Happy Sweet Shop Tel: 01282 698666 Email: hello@happysweetshop.co.uk Happy Sweet Shop Web: www.happysweetshop.co.uk Suite 182, Lomeshaye Business Village, Turner Road, Nelson BB9 7DR The sweet taste of success (not a retail outlet) Remember heading into the local corner shop, with the sweets all laid out in trays and carefully working out just what you could get for 10p...a few 1/2 penny chews, some sherbets and a few marshmallows - brilliant! Happy Sweet Shop is committed to bringing you the best of the old days...all online at www.happysweetshop.co.uk. • Bubblegum We always try and source the • Lollies quality products from traditional manufacturers (rather than • Jellies cheap imports), and much of our • Crystals range is still made by local • Sherbets suppliers such as Stockleys and • Bonbons Uncle Joe’s in traditional copper • Mints pots! • Boiled sweets With a huge range of old • Chocolate fashioned favourites and • Liquorice different delivery options • Old Fashioned including ‘pay and pick up’, • Handmade Happy Sweet Shop brings all • Playground Favourites Clarets a chance to reminisce on the old days with a quarter of • Nuts whatever you like...all with a 10% • Valentine's Day Treats discount for you using our • Charities/Fundraising exclusivediscount code. Products • Uncle Joe's • Weddings and Party Bags • Gift Jars/Hampers Simply go to Mugs www.happysweetshop.co.uk • Corporate Gifts and type BOA1882 for and Staff Incentives your 10% discount off • Sugar Free any purchase. • Halal Page 44 | By Official Appointment Members Directory 2010 Happy Sweet Shop | 45
  • 24. Hippo Group Tel: 0845 838 3661 Hippo Group Email: info@hippoleasing.co.uk Web: www.hippogroupltd.co.uk Sandringham Court, Bentleywood Way, Wallowing in our success Network 65, Burnley. BB11 5PY Hippo Group Limited was established vans. We often source and purchase by Thomas & Richard Preston, part of vehicles ourselves in bulk, taking the Preston family from Earby, advantage of huge discounts which Lancashire. ultimately we can pass onto you. The Preston family - coal traders since Hippo Finance Limited has grown to 1906- changed direction by 1960 and become one of the North West’s its founder family member, George leading finance brokers. Having Preston, moved into the motor trade. It expanded its capabilities and now is since then that the Preston family offering its brokerage services to local name has been synonymous with car dealers, commercial and asset excellence within the motor trade. finance to businesses, and of course to Well respected within the motor individuals looking to finance vehicles, industry having been fortunate we have certainly made a great name enough to secure franchises with some for ourselves. And once again we of the world’s top manufacturers, such believe that coupled with competitive as: Mitsubishi; Land Rover; BMW and rates and flexible terms, great personal Mini, our aim was to build on our service is key. experience by developing a group of Hippo Prestige was established to companies which would not only offer our most discerning clients the provide expert advice to anyone opportunity to acquire the very latest looking for a vehicle to suit their needs, prestige and performance cars on the but also to source any make and model road today. Our experienced team will of vehicle at hugely discounted prices advise and assist to ensure you find the whilst also being able to provide, if car that most suits your needs. required, unbeatable finance packages and terms. Welcome to Hippo; Hippo Vehicle Solutions supply contract hire and leasing solutions for we’ll get you moving. all makes of new and used cars and And fast. Page 46 | By Official Appointment Members Directory 2010 Hippo Group | 47
  • 25. The Holiday Inn Express Burnley Tel: 01282 855 955 Web: www.hiexburnley.com Sales Manager: Cathy Savage Email: cathy@hiexburnley.com 55 Pendle Way, Burnley. BB12 0TJ The Holiday Inn Express Burnley Rooms at the top! The new Holiday Inn Express The hotel also boast 4 high Burnley is designed for value and specification meeting rooms all on comfort with both business and the ground floor which can cater leisure guests in mind. from 2 – 35 delegates.Each meeting The hotel offers a relaxed, modern room is air conditioned, has natural and contemporary feel meeting the daylight, complimentary Wi-Fi and needs of all our guests ideally wired internet access, 42 inch flat situated just of Juction 10 of the M65 screen TV with direct data link and and only 5 minutes by car to Burnley each room has its own tea/coffee Football Club’s fabulous ground. machine. The hotel has 102 bedrooms and Flip charts, whiteboard table all bedrooms have air conditioning stationary, pens, bottled water and as standard, 26 inch flat screen TV mints come as standard with LCD with Freeview and pay movies, direct projector and screen available at no dial telephones,desk area and additional cost. wireless internet connectivity, tea & The hotel also has an extensive free coffee facilities and a hairdryer. Each car park for 102 vehicles and even room has an en-suite shower room boasts a covered bike shelter. with fabulous power showers. The hotel is proud to be associated The Great room restaurant and with Burnley Football Club and also licensed bar offers a bistro bar style to have been named as the preferred menu with hot and cold choices on a hotel supplier. daily basis and is a place you can You can book accomodation relax with a drink and meet friends through Burnley Football Clubs own with complimentary internet website or by contacting the hotel available in all public areas. directly. Page 48 | By Official Appointment Members Directory 2010 The Holiday Inn Express Burnley | 49