2. ‘By Official Appointment’ is a unique concept for the local business community
and a great way to become get involved with Burnley Football Club.
Our position as a Premier League club in the 2009/10 season has given us a
global brand, but we never forget our roots and as a community club, we are
always looking at ways to help local businesses.
Together, we can both help to take this town forward and I believe the support
BOA has enjoyed from the local business community since its introduction in
2009 has really helped us as thrive.
Hopefully we can now reciprocate the gesture by
recommending your professional, well-run local businesses
through the By Official Appointment programme.
Paul Fletcher MBE
Chief Executive
Welcome to the ‘By Official Appointment’ is one of the most effective networking and business
relations programmes in the country.
By Official Appointment It was first introduced to Burnley Football in 2009 and has become an
overnight success for both club and local businesses.
Members Directory Businesses become members and in return the club offers their professional
services to all supporters.
This BOA Directory lists every member who is part of the programme and all
the professional services they offer.
There really is no better time than any for local business to join the
programme and benefit.
In return, we ask that all supporters do their utmost to support
these businesses.
After all, your support is our strength
Gary Dowson
By Official Appointment Manager
3. Contents
6 Advantage Computers
8 Alert Fire & Security
10 Althams Travel
12 BACCU
14 Balloons By Design & Funfair Hire
18 Burnley FC Community Sports Trust
20 Burnley Roofing Contractors
22 Charter Walk Shopping Centre
24 Christian Smith Hairdressing
26 Citrus Office Solutions
28 Claim Link UK
30 CMC HR Solutions Ltd
32 David Fishwick
34 dpi21
36 Dolphins Bakery
38 Flowers 2 Go
42 Forbes Solicitors
44 Happy Sweet Shop
46 Hippo Group
48 The Holiday Inn Express Burnley
50 Hughes & Co Accountants
52 Inside Spa
54 James Hargreaves
56 Jewson
58 Kirk Environmental
60 LED Electrical
62 Likkle Monkeys Party & Play Centre
64 Lisa Johnson Lighting, Barnoldswick
66 Myerscough College
68 Neville Gee
70 P&M Coppack Air Conditioning
72 Petty
74 Home Fitness Direct
76 QHS Solutions
80 The Rainhall Drinks Co
82 Re-Fresh UK
84 McBride
86 Eight Imaging
88 Shagor Tandoori Takeaway
90 Shooters Media
92 Sporting Image
94 Transdev Burnley & Pendle
96 The Utility Warehouse
98 Thehut.com
100 Waldron Racing
Page 4 | By Official Appointment Members Directory 2010
4. Advantage Computers
Tel: 01282 798 171
Advantage Computers
Email: sales@advantage-computers.co.uk
Web: www.advantage-computers.co.uk
2 Nelson Street, Walsden
Todmorden, Lancashire OL14 7SP
I.T. Consulting, Services and Solutions
serving Small Businesses throughout solutions to the likes of The Medical ESET products have built a solid
Lancashire and Yorkshire Research Council.
One of the security vendors we
reputation and gained 56 Virus
Bulletin VB100 awards, more than any
work very closely with ESET, a other antivirus company. Add to that
Director, David Montgomery has been working in ad-hoc service on an hourly basis or a fully managed company who offer pioneering their NOD32 antivirus product has
I.T. since leaving college in the mid 1980’s, working service on a monthly retainer. Some customers want proactive malware solutions. not missed an “in the wild” virus
at Burnley Office Supplies, Dentons of Burnley, to retain control while others just want to get on As an Authorised Reseller, we offer sample since May 1998, impressive
Sankey Office Supplies, Axion Systems and with running their businesses and want us to the whole range of ESET solutions as stats by any standards. At a recent
Navigator Solutions before forming Advantage manage everything. We’re happy to play it which well as 50% discounts for Education, partner conference, we heard ESET
Computers almost 5 years ago. ever way works for the customer. More often than Non Profit groups and Further referred to as “the best kept secret
“I’ve been a Burnley fan since I was 8 years old so not, we become an integral part of a small business, Education Students. in antivirus”.
being associated with the club gives me a great acting as a trusted source for anything related to I.T.,
buzz. To have seen the club competing at the top whether it’s just a bit of advice or a fully managed
level again makes me proud and it’s something I’d and monitored support service.
like to replicate with Advantage Computers.” Increasingly, a big part of what we do revolves
“I’ve spent pretty much my entire working life in around the security and protection of information. We’ve teamed up with ESET
and around Burnley. Although we’re based in Anything from gateway security, to top of the line to offer 10% off RRP to all
Todmorden, a huge percentage of our customer antivirus solutions, filtering spam, secure USB sticks
base is in this area.” or offsite backup solutions. We put a lot of Burnley Fans by simply
“When I started at Burnley Office Supplies, I was a time into making sure we’ve chosen the ordering through our website
programmer. I got to know the customer and their right solutions, solutions we know we
needs and designed them a system. I know it sounds can trust and have no hesitation in
and entering the coupon
unbelievable but I’m still maintaining a system that I recommending to our customers. code “BURNLEY” at the
wrote 16 or 17 years ago.” The core of our website focuses checkout stage.
Up until recently, all our recommendations were around these solutions. As the
by word of mouth. That requires a lot of faith on Advantage Computers brand This offer is valid until the
behalf of the customer and it’s something we don’t becomes better known, business end of the 2010/2011 season.
take lightly. owners and home users alike will be
We design and write custom database solutions, able to visit the site and know the For more information on our services and products,
working closely with the customer to deliver truly solutions are tried, tested and trusted. or to request free product trials,
usable solutions. Nowadays the “usable” part of that And what better way to drive that please call us on 01282 798171 or visit
statement is very important. It’s so easy to over locally than to be associated with our website at www.advantage-computers.co.uk
complicate things. Burnley Football Club. This focus has
We also offer service and support for hardware also helped us gain some traction
and software and can fit with any role, whether its nationally, supplying anti malware
Page 6 | By Official Appointment Members Directory 2010 Advantage Computers | 7
5. Alert Fire & Security Ltd
Tel: 0845 4505511
Web: www.alertfireandsecurity.co.uk
Alert House, Wiseman Street, Burnley
Lancashire BB11 1RU
Alert Fire & Security Ltd
Attack is the best form of defence
Remember
Alert Fire & Security will ensure that you’ll be • Professional qualified engineers Just because a different company has installed or maintained your
on the ball and be alerted to any unusual and • Computerised service management system, this does not mean that they are the perfect partners for
unwanted activity of any kind; day or night. system you - ask about our maintenance plans now and start saving money.
Established in 1994, Alert Fire & Security fast • Excellent after sales care We guarantee to beat all competitors’ genuine maintenance
built an enviable reputation for quality, • Professional and friendly service renewal prices.
reliability and outstanding service. Having the • Cost effective flexible lease options
resources generated from holding many • 24/7 support, 365 days a year
industry accreditations, means that we • And most importantly, our dedication
provide a completely bespoke service tailored to you.
to your needs regardless of your locality.
We don’t want to alarm you unnecessarily,
Products and Services Include: BFC
however it is important that you’re armed Season
with the facts about the threat that intruders • Intruder Alarms
and fire pose to your business and employees.
Ticket Holders
• Intelligent Access Control
And we won’t be beaten at our own game... • Monitored Systems
1st year’s FREE
• CCTV maintenance
The right choice • Biometrics on new
By choosing Alert Fire & Security Limited to
• Fire Alarms installations
• Fire extinguishing
provide you with a premier fire and security
• Fire Risk Assessment
solution that’s just right for you, you will be
• Smokecloak
benefiting from a host of advantages,
• Nurse Call
including:
• SmartWater All BOA
• Local and independent company • Lone Worker members get a
• NSI NACOSS Gold approved • Alert Support FREE Fire &
• BSIA approved Security Health
• FIA approved
Check worth
• CHAS approved
• Constructionline approved
£150!
• Fast and effective response
Proud to support
Burnley Football Club
Page 8 | By Official Appointment Members Directory 2010 Alert Fire & Security | 9
6. Althams Travel
Tel: 01282 436 333
Fax: 01282 438 079
Althams Travel
Email: burnley@althams.co.uk
Web: www.althams.co.uk
12 St James St, Burnley BB11 1NS
A truly independent travel agent
Althams Travel was established National Travel Agent Awards,
way back in 1874 as one of recognising excellence and
England's very first travel achievement among the top
agents, arranging rail excursions performing travel agents in
from the north west England the UK.
industrial heartlands to the fast We are very pleased to win
developing coastal resorts. this award which reflects the
Those early pioneering days of loyalty of our customers and the
mass public leisure travel at hard work of our staff.
affordable costs, have rewarded
Althams with the ability and Kuoni Specialist
experience to provide todays Agents
traveller with a truly Here at Althams Travel we are
independent travel service. pleased to be named as 'Kuoni
By offering our customers a Specialist Travel Agents'. Many
fully independent service, we of our staff have travelled
endeavour to find you the most extensively with Kuoni Travel
comprehensive holiday deals and have completed their
available from leading holiday Worldwide College training. We
companies, as well as offering are able to give you
you impartial advice from our independent advice on all
team of experienced branch or holidays and are more than
telephone sales advisors. happy to assist you with your
travel plans. For further
Agent Achievement information regarding any
Award Winners 2009 Kuoni holiday contact one of
Althams Travel are pleased to our Kuoni agents.
announce that we have won the
'Best Large Agency' in the North Specialist Offices:
West and Wales in the 2009 Chorley, Clitheroe, Halifax,
Agent Achievement Awards. The Horsforth, Huddersfield,
Agent Achievement Awards, Littleborough, Otley, Scunthorpe,
now in their 13th year, are Skipton & Todmorden.
Opening Times
widely acclaimed as the leading
9am - 5pm Mon - Fri
9am - 5pm Sat
Page 10 | By Official Appointment Members Directory 2010 Althams Travel | 11
7. BACCU
Tel: 01282 685151
Email: creditunion@baccu.co.uk
Web: www.baccu.co.uk
47 Parker Lane, Burnley BB11 2BU
Burnley Area
Community Credit Union
A different way to Save and Borrow
We are a co-operative savings and loans
organisation for the people of Burnley and run by
the people of Burnley – a secure and convenient
way to save and borrow.
• Loans available instantly and confidentially to
members over 18.
• Small and large loans available with competitive
interest rates charged on the reducing balance –
check them out.
• Free life assurance on loans
• Home Improvement and Energy
efficiency loans.
• Savings guaranteed by the Financial Services
•
•
Authority
Open an account with just £6
Annual dividend on savings
Save as you
•
•
•
Easy withdrawals
Free life assurance on savings.
Adult members over 16, juniors up to 16 years
Borrow
of age.
Just £15 per week from
The Best Place to January to November
get a Loan
For your 2010 Season
•
•
No arrangement fees
No penalty for early repayment Ticket and £240 in
• Opportunity to establish a line of
affordable credit your Savings
• The interest is charged on the reducing balance
• Flexible, face to face service. Come and talk to us Just in time for Christmas 2010
Page 12 | By Official Appointment Members Directory 2010 Burnley Area Community Credit Union | 13
8. Balloons By Design & Fun Fair Hire
Tel: 01282 432462
Balloons by Design
Mob: 07909 616 169
Email: info@8alloons.net
Web: www.8alloons.net
www.funfairhire.net
& Funfair Hire Trafalgar Street, Burnley, BB11 1RE
A business going up in the world
Established in 2003 as a hobby, Balloons by Design
Wedding Decor We are now able to take card payments via our
website or by telephone so that you can have your
& Funfair hire is fast becoming one of Lancashire’s The big day is looming and the finishing touches just bouquets delivered without having to call in to
need adding. our shop.
leading balloon decorating companies. We are a
Then why not get our certified balloon artist to For security purposes we do not keep card details
family run company with an eye for detail and create a unique design to suit your style. on file for any reason, we destroy all details once
perfection. Our mission is to provide every customer We can create the perfect centre piece for your your transaction has been made. We also do not sell
with a first class product at the best price and a guest tables along with amazing back drops for your details to any other agencies.
service that is second to none. photo shoots.
2005 saw us become a member of the Qualatex We can arrange your chair and napkin dressing
Balloon Network (QBN®), a professional organization along with a beautiful arrangement or design for
your top table.
with about 5000 members worldwide, dedicated to
the pursuit of excellence in balloon decor and
bouquets. As QBN members, businesses commit to Birthdays
sound and honourable business practices, decorating all venues from the smallest party to Its that time of year, you or a member of your family
continuing education, and the belief that balloons large corporate events. Our personalised bouquets want that big party, but not just any party.... One
that will be remembered... the event of the year...
create atmosphere and communicate emotion in a can be hand delivered to your family and friends to
At balloons by design we can do simple or
uniquely effective way. This has required us to create a wonderful gift and smile on their elaborate decor to suit your style and budget.
attend training courses and pass exams set by the special day.
manufacturer of our core product. 2009 saw our company become part of the BOA
In July 2006 Nicola passed her final exam & panel and are proud to be Burnley Football Club’s official
Bouquet Delivery
interview to become Burnley and Pendle’s only decorator and event organiser. At Balloons by Design we offer a bouquet
delivery service, which can be from a simple
Certified Balloon Artist, the highest level of We are open 6 days a week and are available for
balloon in a box to a bunch of balloons for that
accreditation and the only worldwide recognised orders and enquiries every day including Sundays. special someone in your life...
qualification in balloon artistry. We can also arrange appointments either at your
In July 2007 saw us open our shop Balloons by home or at a venue out of hours if required.
Design & Funfair hire on Trafalgar Street Burnley. Please feel free to visit or shop or to have a look at
With all our staff trained to CBA standard, we our website www.8alloons.net &
specialise in extravagant decorations, including www.funfairhire.net and should you need to talk
special effects such as exploding balloons and to somebody please do not hesitate to give us a call
confetti cannons, whilst taking care to combine 01282 427863 where one of our dedicated team
these effects with simple, but stunning centrepieces, will help and guide you in making your event
arches, pillars, sculptures and canopies. We can even memorable.
supply Bouncy Castle, Slides, Children’s Rides and
the ultimate Rodeo Bull for that special occasion. Why not visit us today Your premier Event
We are based in Burnley and are able to supply Organiser – Balloons By Design and Fun Fair Hire
and decorate to a wide area in Lancashire, and the going that extra mile to ensure your smile.
North West of England. We have experience in
Page 14 | By Official Appointment Members Directory 2010 Balloons by Design & Funfair Hire | 15
10. Burnley FC Community Sports Trust
Sport in The Community
Burnley FC Community Sports Trust 01282 700081
Turf Moor Leisure Centre
01282 700081
Turf Moor Enterprise Haven
Burnley FC Community Sports times Europe. In 2008/09 Burnley Trust, New Football Pools and 01282 833450
Trust is a registered charity FC Community Sports Trust Private Donations.
working under the auspices of invested £1.3 million into our The Community Sports Trust is
Burnley Football Club. We are a community activities.
split into three departments in
not for profit organisation who’s These projects are funded via a
total, employing about 50 people:
primary objective is to deliver variety of sources including;
projects which aim to benefit Government, Corporate Sport in The Community, Turf
communities accross East Sponsorship, Premier Moor Leisure Centre and Turf
Lancashire, North Yorkshire and at League/PFA, Football League Moor Enterprise Haven.
Sport in The Community >
Sport in The Community are essentially our cheerleading, dance and circus skills, fit-kids and
outreach team delivering activities directly into our healthy living, reading sessions and enterprise
communities. education, school and corporate fundraising.
These activities include football and multi-sports, If you would like to know more about Sport in
The Duke of Edinburgh Award Scheme, The Community please call us on 01282 700081.
Turf Moor Leisure Centre >
Turf Moor Leisure Centre is located at the rear of All surpluses generated by the Leisure Centre are
the James Hargreaves Stand. invested directly into community projects.
Comprising of a 2 pitch sports hall, newly The Leisure Centre is also home to the match day
refurbished fitness suite and studios the Leisure
family village.
Centre is open to members and non-members, and
is available for event hire. All season ticket holders If you would like to know more about Turf Moor
receive a 10% discount off a full fitness membership. Leisure Centre please call us on 01282 700081.
Turf Moor Enterprise Haven >
Turf Moor Enterprise Haven is based in the Jimmy McIlroy Stand. It is home to a number of small and start
up businesses in the office suites and is also used for hospitality and conferences.
If you would like to know more about Turf Moor Enterprise Haven please call us on 01282 833450.
Page 18 | By Official Appointment Members Directory 2010 Burnley FC Community Sports Trust | 19
11. Burnley Roofing Contractors Ltd
Tel/Fax: 01282 832646
Email: dolman@fsmail.net
Web: www.burnley-roofing.co.uk
Burnley Roofing Unit 41, Victoria Work Industrial Estate,
Accrington Road, Burnley BB11 5EF
Contractors Limited
From Minor Repair to a Complete New Roof
Burnley Roofing is a local company which
has been established for over 25 years.
Work carried out by our
We are members of the Chamber of highly trained craftsmen
Commerce, NFRC, Lancashire County Council
Safe Trader Scheme, Trust Mark Scheme
and backed up by our ten
(Government Endorsed Standards) and are year guarantee on new
Fair Traders Approved.
We undertakea wide range of both
roofs. All in accordance
domestic and commercial roofing works with the national federation
including tiling, slating, re-roofs, built-up felt
roofs, flat roofs, chimney work, downpipes and of roofing contractors
gutters, over cladding existing roofs, skylights, requirements.
valley gutters, asbestos and metal sheeting.
We are also registered to carry and remove
asbestos waste material (our licence No.
LAN/495373 refers).
We offer a 5% Discount
All new roof work is covered by our to all Season Ticket
guarantee. We carry out a vast range of
roofing works from a minor repair to a
Holders
complete new roof.
We are contractors to Lancashire County
Council, National Trust, Local and District
Authorities, NHS and The Local Diocese. 24 Hour Emergency
We operate a 24 hour 7 day week
emergency call out and we have £10 million
Call Out
Public and Employers Liability Insurance cover.
You can be rest assured that using our
Tel / Fax: 01282 832646
company with give you peace of mind as all Home: 01282 777727
our operatives are fully experienced personnel Mobile: 07971 783555
and trained to a very high standard.
Email: dolman@fsmail.net
References from past customers are available
to view in our offices.
Page 20 | By Official Appointment Members Directory 2010 Burnley Roofing Contractors Ltd | 21
12. Charter Walk Shopping Centre
Tel: 01282 425368
Charter Walk Shopping Centre
Fax: 01282 427058
Email: info@charterwalk.com
Web: www.charterwalk.com
Just a heartbeat away Centre Management Office
26 Market Promenade, Burnley. BB11 1AE
More Choice, More Style…
Situated in the heart of Burnley with excellent Opening Times:
public transport links and within easy reach of Monday to Saturday: 9.00am - 5.30pm
the motorway network, Charter Walk provides Sunday: 10am - 4pm
some of the best shopping in the area. Visitors
Bank Holidays: 10.00 am - 4.00 pm
enjoy a good mix of national high street stores,
independent shops and individual boutiques,
interspersed with cafés and other tasty eateries.
Fashion for all the family, gifts, sports,
household and luxury goods – each range is
packed with all your favourite brands, while
facilities are excellent. Charter Walk takes pride in
making life as easy and pleasant as possible and,
with on-site parking and Shopmobility, it
couldn't be more convenient. The centre
operates a ‘Safe Child’ scheme which helps to
reunite lost children with their parents or
guardians.
Opening times are 9.00am to 5.30pm from
Monday to Saturday, and 10.00am to 4.00pm on
Sundays, so there's plenty of time for people to
browse through the centre at leisure.
Not just shopping…
Charter Walk welcomes shoppers of all ages.
With all our visitors in mind we have introduced
the Safe Child Scheme to reunite parents with
children in the event of them becoming
separated, and achieved the Park Mark Award for
our car parks to ensure peace of mind when
shopping.
Our achievement of the Safer Business Award
for Charter Walk demonstrates our commitment
to working with partnerships in the community
to ensure the surrounding town centre area of
Burnley is a safe place to shop, work and visit.
Make Charter Walk Shopping Centre, Burnley
your first choice for shops and shopping, where
we look forward to seeing you soon.
Page 22 | By Official Appointment Members Directory 2010 Charter Walk Shopping Centre | 23
13. Christian Smith Hairdressing
Tel: 01282 699688
Web: www.christiansmith.co.uk
Christian Smith 79-81 Gisburn Road, Barrowford,
Nelson, Lancashire BB9 6BX
Hairdressing
The region’s premier hair and beauty salon
The salon has been designed around creating a manageability of their desired style.
relaxing, professional and friendly environment. Our Browse our award winning retail section – we
priority is providing our clients with outstanding offer the most up-to-date, luxurious and
levels of creativity, style, flair, customer service and technologically advanced hair products, accessories
some of the the industry’s leading technology. and gifts in the region.
Relax in our air-conditioned reception with a Our stylists and therapists are highly qualified,
complimentary glass of champagne, Bucks Fizz, skilled and inspirational and, above all, are here to
wine or any drink from our comprehensive menu. cater for your needs. We want you to look good and
All our stylists are hand-picked for their creativity feel great, and to above all enjoy the experience!
and artistic abilities, and the ability to work closely We trust you will want to come back time and
with our customers to achieve the look, feel and time again.
Opening hours:
Monday 9.00 – 5.00pm
Tuesday 9.00 – 5.00pm
Wednesday 9.00 – 8.30pm
Thursday 9.00 – 8.30pm
Friday 9.00 – 5.00pm
Saturday 9.00 – 4.00pm
Page 24 | By Official Appointment Members Directory 2010 Christian Smith Hairdresing | 25
14. Citrus Office Solutions
Tel: 01282 602099
Fax: 01282 619819
Email: sales@citrusofficesolutions.co.uk
Web: www.citrusofficesolutions.co.uk
39b Churchill Way, Lomeshaye Ind. Estate,
Nelson. BB9 6RT
Citrus Office Solutions
Putting the squeeze on our rivals
Introducing Citrus Office Solutions, a
company with a refreshing approach; who are
passionate about customer service.
Concept to completion: a one stop shop.
Furniture, Machines and Stationery -
Everything under one roof.
2008 saw Sankey Office Supplies and
Prestige Office Supplies (two well established
companies), come together and form Citrus
Office Solutions. A local, friendly company
where no order is too big or two small.
Why not view the refurbished furniture
showroom, with new and used office furniture,
and discuss ideas with the design team who
can offer ideal solutions to meet your needs
and create a stimulating and pleasant
workspace.
We have 18,000 products in stock at the
group warehouse, and a Specials Department
to source just about anything. Our experienced
staff can help with other services too,
including:
• Bespoke Printing.
• Promotional items and
corporate gifts.
Christmas Cards. Place your order by phone, fax,
• Machine repair and email or online.
servicing facility. FREE next day delivery on most products.
• Office layout and furniture No minimum order required. No quibble
installation. returns policy.
Page 26 | By Official Appointment Members Directory 2010 Citrus Office Solutions | 27
15. Claim Link UK Ltd
Accident Advice Centre:
Tel: 01706 231991
Email: info@claimlinkuk.com
Web: www.claimlinkuk.com
Claim Link UK 556 Burnley Road, Crawshaw Booth,
Rossendale BB4 8NE
Accident Advice Centre
Did you know?
• If someone runs into your vehicle you do Refer Family & Friends to
NOT have to claim on your own
Claim Link UK, & for every
insurance policy
• If someone runs into your vehicle you CAN claim accepted, receive a
choose the repairer of your choice (i.e. your minimum of £50 of vouchers
local garage) to spend on the high street!*
• If someone runs into your vehicle YOU DO
NOT have to pay your policy excess
• If someone runs into your vehicle you ARE
entitled to a like-for-like replacement car at Claim Link UK offers fans,
no cost to yourself
• If you refer family or friends to the Claim Link
members, season ticket
Accident Advice Centre YOU will be entitled holders and players a
to shopping vouchers to spend on the complimentary Legal
High Street!*
Protection Policy!
• If you incur medical fees, loss of earnings or
vehicle recovery and storage costs as a result To receive your
of your accident you CAN claim these back! complimentary policy
*High Street Vouchers refer to all cost bearing claims. call us free on:
For further information call 01706 230 991
What we offer! Accident
➜
➜
No Win No Fee!
100% Compensation!
Helpline:
➜
➜
Totally Free Service!
Your own claims handler!
0800 015 1221
➜ 24 hour helpline!
Page 28 | By Official Appointment Members Directory 2010 Claim Link UK | 29
16. CMC HR Solutions Ltd
Tel: 01282 459588
Mob: 07885 663 795
Email: Caroline@cmchr.co.uk
CMC HR Solutions Ltd Web: www.cmchr.co.uk
HR Solutions in today’s turbulent waters
HR Outsourcing HR Consultancy
CMC HR Solutions Ltd are a small HR Consultancy • Telephone HR Help Line - providing HR support, Outsourcing your HR needs to CMC HR Solutions Ltd As part of our HR ad hoc project work we can offer
working out of East Lancashire specialising in HR advice and guidance will allow you to focus on your business needs safe in the following:
Solutions for SME's and HR Project work. the knowledge that your are complying to current • Recruitment & selection - A comprehensive
In today's ever changing world of employment • HR Letters & documentation when required employment law. package including writing and placing your advert,
legislation all companies employing personnel are We will not tie you in for 3 year periods - this is an short-listing candidates, interviewing, offer letter,
• Employment Law updates
required to have a Human Resource compliance annual one off fee paid annually. We are safe in the statement of terms and conditions of employment
structure in place. • A professional, personalised HR service to meet knowledge that you will continue with our service
and that we can work in partnership for a successful • Psychometric Testing - Including personality
Here at CMC HR Solutions Ltd we pride ourselves all of your HR needs
long term future. profiling, ability tests and management
in giving you a professional HR service to meet all development projects
of your people management requirements. Some of the questions that I regularly The price per annum includes the following:
CMC HR Solutions Ltd specialise in providing a • Diciplinary and Grievance
come up against are: • HR Health Check • Managing Redundancies
personalised and cost effective HR support service • HR Policies and Procedures Manual
to companies of all sectors and sizes. • Specialist Absence Management
• Statement of Terms and Conditions of Employment • Performance Management / Appraisals
CMC HR solutions Ltd can help you in providing a Q - Why should I outsource I only • Telephone Help Line - providing HR support, advice
professional, personalised and cost affective s HR • Policy & Procedure Design and Implementation
employ a couple of people? and guidance • Company Handbooks
service, to act as your dedicated HR department • HR Letters & documentation when required
reducing the costs of employing a full time HR A - Most areas of employment legislation apply to • Contracts of Employment including
• Employment Law updates Change Management
resource. We can also assist your HR professionals companies employing just one person. This ranges • A professional, personalised HR service to meet all
in ad hoc HR projects as well as providing short from statement of terms and conditions of • HR Administration
of your HR needs
term HR support during holidays and sickness employment and written disciplinary and
periods. grievance procedures. Can you afford to be taken
Whatever your business CMC HR Solutions Ltd to an industrial tribunal if you are not compliant?
can give you a competitive advantage by Can you afford expensive solicitors fees if Health & Safety Training & Development
managing your work force leaving you to something goes wrong with an employee decision?
concentrate on what is important - the success of We will take away the worry of having to do this We will provide you with effective Health & Safety We can design professional HR Training &
your business. yourself safe in the knowledge that you are a support to meet your individual needs to make sure Development courses for your personnel on an ad
responsible employer. that you are legally compliant.
Getting Health & Safety wrong can have serious hoc basis.
You can outsource your HR Q - I don't have any employee consequences to your business with ultimate This includes:
responsibility lying with you the business owner.
Department from £85 per month problems so why should I • Recruitment & Selection - ‘The legal
By law you must:
with CMC HR Solutions Ltd. outsource? requirements & how this can effect your
• Appoint a competent person to be responsible for
The total price includes all of the following: Health & Safety business’
A - You cannot assume that you will never have any
employee problems, people can be unpredictable • Carry out regular risk assessments and have • Absence Management - ‘Effective ways to lower
• HR Health Check records of these
and relationships can change very quickly in your absence levels’
• HR Policies and Procedures Manual Employee today's turbulent times. We will make sure that you • Carry out a fire risk assessment of the workplace
Handbook and have records of this • Managing Disciplinary and Grievance
never have any employee issues and if you do we
will be there to help you deal with this effectively • Have an up to date Health & Safety Policy • Regular Employment Law Updates
• Statement of Terms and Conditions of • Consult with employees on Health & Safety
and correctly. • Managing Discrimination - ‘Everything you need
Employment • Report serious injuries and occupational disease
to the HSE to know about discrimination in the workplace’
CMC HR Solutions Ltd can help you with your Health • Family Friendly Policies - ‘Getting it right’
& Safety issues.
Page 30 | By Official Appointment Members Directory 2010 CMC HR Solutions Ltd | 31
17. David Fishwick
Sales: 0800 2949474
David Fishwick
Parts: 01282 863563
Email: matthew@davidfishwick.net
Web: www.davidfishwick.com
Keeping the country moving North Valley, Byron Road, Colne,
Lancashire BB8 0RF
Promotion to the English Premier League
catapulted Burnley Football Club into the big time.
And proud club sponsor David Fishwick says his
beloved club’s ascension to the English Premier
League also helped boost his own new ventures and
business developments.
David, whose name sits atop the stand where the
teams emerge at Turf Moor, has resolutely fought off
turbulent economic tailwinds buffeting the UK's
business landscape.
And the self-made 38-year-old has also managed
to keep his burgeoning national van, minibus and including Mercedes, Fiat, Iveco, Optare and VW,
mini-coach sales - and in-house vehicle conversion either as factory-built minibuses, or increasingly as
business - on track for another year of growth. conversions - customising vehicles to specific, tailor-
“I've been involved with the club for about five made requirements.
years,” he explained. Today, to meet demand for the growing market
“I've also sponsored the 5,000-strong stand, and for conversions, his South Wales factory has capacity
to be honest having the Fishwick Stand has been an to build more than 1,000 vehicles a year - making
amazing public relations coup for us. the company the largest supplier of wheelchair
“I didn't believe in the huge power of football for accessible vehicles and mini coaches in the country.
marketing but it's truly been incredible. “Although the recession has been tough and
“We chose that stand because the home and made for a difficult year, the business does have a
away supporters sit in it and it’s neatly in the TV arc, recession-proof element to it because schools and
so it's really helping to get the brand out there.” local authorities, for example, still need to get their
Right now, raising the bar for brand and buses,” explained Mr Fishwick.
marketing is firmly on the radar for Mr Fishwick, who So what propels the man behind this success?
is planning to take his already successful business up Like most entrepreneurs, Mr Fishwick admits he is
a notch and consider further expansion. driven by a compulsion to 'do the deal' rather than
To this end, he has recently embarked on a name- be hide-bound by process and systems.
change for his company to David Fishwick Minibus, It's a long way from his departure from school at
dropping the previous sole alliance to LDV in the 16 without any qualification, but a today with his own helicopter and Ferrari's - Mr that follows a self-made entrepreneur going
business name. lorry , or rather, van load of ambition! Fishwick is keen to stress it's not just about the undercover to work with charities or groups helping
This, he says, newly reflects its recent stellar “I came from a poor but hardworking background money. society's less well-off, only to reveal their true
growth to supply all types of minibuses and vans to but that never prevented me from always having a “What the money does offer is choice - to learn to identity and a cheque to match later - and other
his typical client companies such as travel huge sense of ambition. fly, say, or to travel, to invest and try out new things similar programmes.
businesses, local authorities, schools and hospitals. “I've always liked having a goal and then for a business - but the greater challenge is to “I've not - yet! - decided to opt for such shows but
Although chiefly well-known for years as the achieving it.’ develop and keep on creating new opportunities.” there might be one I do appear on in the
leading supplier of LDV vehicles, the new economic Having made his first million in his 20s from the One pressing task on his 'to do' list is raising his forthcoming weeks, but I can't yet reveal it - but
reality means that David Fishwick is also a principal business and then deciding to expand that horizon profile further, revealing that he's already been keep your eyes peeled on prime-time TV!” he
dealer for most brands, to becoming a multi-millionaire in his 30s – replete approached by Secret Millionaire - Channel 4's show laughed.
Page 32 | By Official Appointment Members Directory 2010 David Fishwick | 33
18. dpi21
Tel: 01254 660 560
Fax: 01254 662 590
dpi21 Email:
Web:
studio@dpi21.com
www.dpi21.com
The Business Development Centre
Eanam Wharf,Blackburn, Lancashire BB1 5BL
We are an award winning digital agency specialising in website
design, web development and online marketing. We are dpi21.
Online Marketing needs passion to jump off the them all. dpi21 understand complex database driven
page and our team have got it off to a fine art. solutions as well as highly interactive flash sites, it’s For a snapshot of dpi21 in action, visit
We pride ourselves on our vast experience, really what we do best. dpi21.com/projects
down-to-earth and straight talking approach. Watch out, the results might make you reach
Employing cool creative, serious strategy and And what good is a site that for the telephone...
perfect planning (with a dose of Lancashire nouse), no one can find?
dpi21 present your offering in style, delivering great We also deliver search engine optimisation, email
results for you and your business. marketing and pay per click campaign management
From a simple brochure site to a fully intergrated with real results.
e-commerce solution it is safe to say we have done
Web Design Website Development Online Marketing
At dpi21 we’re passionate about Users demand fresh, engaging Online marketing has been
website design and realise that content and tools if they are proven to generate significantly
it’s a huge decision for any going to stick around long higher return on investment
company when choosing a web enough to do business. At than many offline techniques.
design company. Our vibrant dpi21, we like to push Whatever your online
and dynamic approach will boundaries and explore new requirements, dpi21 will work
ensure you feel in control and things. We aim to get the best with you o develop an online
informed throughout the out of your site, to be tailored strategy that is right for your
process. and unique so you can be business.
certain you’ll have something
no one has ever had before.
If you have a project or a big idea, and you’re looking for an Pop in, kettles always on!
agency that shares your enthusiasm, we should really have DPI 21 LTD
Business Development Centre, Eanam Wharf
a chat. Please telephone 01254 660 560 Blackburn, Lancashire BB1 5BL
Page 34 | By Official Appointment Members Directory 2010 dpi21 | 35
19. Dolphins Bakery
Tel: 01282 426718
Dolphins Fax:
Web:
01282 609194
www.dolphinsbakery.co.uk
Bakery 10/11 Rexington Buildings, Phoenix Way,
Burnley. BB11 5SX
Cooking up a storm
Dolphins first opened in 1946 thanks to
Fred andJames Dolphin. Nowadays Barrie
Oliver is the managing director who
started working in his cousins business
when he was 17.
Over the years the bakery has moved
from Oxford Road to Manchester Road
and is now on the Smallshaw Industrial
Estate where the business occupies two
units.
Dolphins have a franchise shop on
Oxford Road which cater for the lunchtime
sandwich trade as well as meeting the
needs of the local community for a loaf of
fresh bread and a cake!
Dolphins also have a market stall in
Accrington which is run by a family cousin
and offers a range of freshly baked bread,
rolls, pies and confectionery. The stall has
a loyal customer base who enjoy a chat
with Jean when they purchase their
goods.
Dolphins Bakery have a wide customer
base encompassing Burnley, Blackburn,
Nelson, Colne, Todmorden and
Rawtenstall.
The bakery has had a long association
with Burnley Football Club. Dolphins
supplies goods to the club which often
includes birthday/special occasion cakes
not to mention the increasingly popular
Claret and Blue Premiership wedding
cake!
In this difficult economic climate
Dolphins is grateful for all the continued
support local businesses give to the
bakery.
Page 36 | By Official Appointment Members Directory 2010 Dolphins Bakery | 37
20. Flowers 2 Go
Tel: 01282 425757
319 Manchester Road, Burnley
Flowers 2 Go
Blooming marvellous!
Flowers 2 Go is now in its second successful year of We are stockists of Willow Tree and also sell cards,
business. Owned by Jeannie Foster and Vicky photo frames, teddies and baby gifts. There is
Bentley who have both been experienced florists for always a warm welcome at our shop and we have a
over 10 years. The business is growing from strength private seating area to discuss your personal
to strength, and is located at 319 Manchester Road, requirements for your wedding or loved ones
Burnley next to the Spar shop. funeral tributes.
We offer a wide range of fresh and silk flowers for We offer great value and service all year around
all occasions i.e. births, birthdays and anniversaries. and deliver locally or can arrange out of area
We also offer funeral tributes to the highest standard deliveries by teleflorist.
and if you want something different Flowers 2 Go
will create it for you. Wedding flowers are our
speciality and we believe that flowers give the
Call 01282 425757
finishing touch to your special day. and speak to Jeannie or Vicky
Opening Hours:
Monday 9.00 - 5.00pm
Tuesday 9.00 - 1.00pm
Wednesday 9.00 - 5.00pm
Thursday 9.00 - 5.00pm
Friday 9.00 - 5.00pm
Saturday 9.00 - 1.00pm
Page 38 | By Official Appointment Members Directory 2010 Flowers 2 Go | 39
21. www.boa-bfc.com You can also follow us on Facebook and Twitter
22. Forbes Solicitors
Tel: 01254 54374
Forbes Solicitors Email: enquiry@forbessolicitors.co.uk
Web: www.forbessolicitors.co.uk
Laying down the law
Forbes Solicitors is pleased to have been that small print covered. We approach every
legal advisor to Burnley Football Club for over transaction with teamwork in mind, taking the Special Offers
10 years. Forbes is a Lancashire firm with time to get to know you, your business and
football at the very heart of its business. your objectives so we have a clear ➜ 10% discount for all Burnley FC ➜ CLARETS INjURY -
The firm not only provides legal advice to 2 understanding of exactly what makes your fans when making a will Had a road traffic accident?
professional clubs in the region but also business tick. Our specialist team was awarded
➜ 10% discount for all BFC fans when Visit the club website under the
sponsors and supports the East Lancashire the ‘Corporate Law Firm of the Year’ for the
reviewing your will fans section and see how Forbes is
Football Alliance and the Central Lancs & Mid third year running at the Lancashire
Lancs Colts Junior Football leagues as well as a Dealmaker awards 2010. ➜ free legal advice on your HIP when making a donation to the club for
number of other community based football you sell your house through Forbes every road traffic accident personal
projects. The firm is proud to have been ➜ 10% discount on non publicly injury claim.
nominated for its services to football at the For you funded divorces
North West Football awards.
From buying a house to settling a divorce, we
make it our business to understand yours. Our
Why Forbes? commitment to excellence means we don't cut
corners; we tick all the boxes and always go
We all like to think we're different but at Forbes that extra mile.
we'd like to make it perfectly clear what sets us With offices throughout Lancashire, our
apart … friendly, straightforward advice. 'open door' attitude means we're always ready
Simple? But then the best things in life to listen and whether you need reassuring
usually are. Whether your matter is Personal or advice or steely support, we'll guide you
Commercial, legal issues are rarely through, every step of the way.
straightforward, which is why, at Forbes, we
make sure our advice is. For further information visit our website
Our competitors talk about 'legal minefields', www.forbessolicitors.co.uk , e-mail
but all we see is our field of expertise. We love enquiry@forbessolicitors.co.uk or call us on
what we do and so do our clients, which is why 01254 54374
we always come highly recommended.
Legal Advisors to BFC for over 10 years.
At Forbes Solicitors we know all about the pure grit and determination it takes to get results.
From moving house to buying a business, you can rest assured at Forbes we’ve got the support
For your business you need.
For frank and no nonsense legal advice, give us a call. www.forbessolicitors.co.uk
Whether you're planning a merger or settling a
dispute, each member of our Commercial Offices in Accrington, Blackburn, Chorley,
Accrington Office t: 01254 872111
team is a specialist in their practice area, so Preston, Manchester & Leeds Blackburn Office t: 01254 54374
you can relax in the knowledge that we've got
Page 42 | By Official Appointment Members Directory 2010 Forbes Solicitors | 43
23. Happy Sweet Shop
Tel: 01282 698666
Email: hello@happysweetshop.co.uk
Happy Sweet Shop Web: www.happysweetshop.co.uk
Suite 182, Lomeshaye Business Village,
Turner Road, Nelson BB9 7DR
The sweet taste of success (not a retail outlet)
Remember heading into the
local corner shop, with the
sweets all laid out in trays and
carefully working out just what
you could get for 10p...a few 1/2
penny chews, some sherbets and
a few marshmallows - brilliant!
Happy Sweet Shop is
committed to bringing you the
best of the old days...all online at
www.happysweetshop.co.uk.
• Bubblegum
We always try and source the
• Lollies
quality products from traditional
manufacturers (rather than
• Jellies
cheap imports), and much of our • Crystals
range is still made by local • Sherbets
suppliers such as Stockleys and • Bonbons
Uncle Joe’s in traditional copper • Mints
pots! • Boiled sweets
With a huge range of old • Chocolate
fashioned favourites and • Liquorice
different delivery options • Old Fashioned
including ‘pay and pick up’,
• Handmade
Happy Sweet Shop brings all
• Playground Favourites
Clarets a chance to reminisce on
the old days with a quarter of
• Nuts
whatever you like...all with a 10% • Valentine's Day Treats
discount for you using our • Charities/Fundraising
exclusivediscount code. Products
• Uncle Joe's
• Weddings and Party Bags
• Gift Jars/Hampers
Simply go to Mugs
www.happysweetshop.co.uk • Corporate Gifts
and type BOA1882 for and Staff Incentives
your 10% discount off • Sugar Free
any purchase. • Halal
Page 44 | By Official Appointment Members Directory 2010 Happy Sweet Shop | 45
24. Hippo Group
Tel: 0845 838 3661
Hippo Group Email: info@hippoleasing.co.uk
Web: www.hippogroupltd.co.uk
Sandringham Court, Bentleywood Way,
Wallowing in our success Network 65, Burnley. BB11 5PY
Hippo Group Limited was established vans. We often source and purchase
by Thomas & Richard Preston, part of vehicles ourselves in bulk, taking
the Preston family from Earby, advantage of huge discounts which
Lancashire. ultimately we can pass onto you.
The Preston family - coal traders since Hippo Finance Limited has grown to
1906- changed direction by 1960 and become one of the North West’s
its founder family member, George leading finance brokers. Having
Preston, moved into the motor trade. It expanded its capabilities and now
is since then that the Preston family offering its brokerage services to local
name has been synonymous with car dealers, commercial and asset
excellence within the motor trade. finance to businesses, and of course to
Well respected within the motor individuals looking to finance vehicles,
industry having been fortunate we have certainly made a great name
enough to secure franchises with some for ourselves. And once again we
of the world’s top manufacturers, such believe that coupled with competitive
as: Mitsubishi; Land Rover; BMW and rates and flexible terms, great personal
Mini, our aim was to build on our service is key.
experience by developing a group of Hippo Prestige was established to
companies which would not only offer our most discerning clients the
provide expert advice to anyone opportunity to acquire the very latest
looking for a vehicle to suit their needs, prestige and performance cars on the
but also to source any make and model road today. Our experienced team will
of vehicle at hugely discounted prices advise and assist to ensure you find the
whilst also being able to provide, if car that most suits your needs.
required, unbeatable finance packages
and terms. Welcome to Hippo;
Hippo Vehicle Solutions supply
contract hire and leasing solutions for
we’ll get you moving.
all makes of new and used cars and And fast.
Page 46 | By Official Appointment Members Directory 2010 Hippo Group | 47
25. The Holiday Inn Express Burnley
Tel: 01282 855 955
Web: www.hiexburnley.com
Sales Manager: Cathy Savage
Email: cathy@hiexburnley.com
55 Pendle Way, Burnley. BB12 0TJ
The Holiday Inn
Express Burnley
Rooms at the top!
The new Holiday Inn Express The hotel also boast 4 high
Burnley is designed for value and specification meeting rooms all on
comfort with both business and the ground floor which can cater
leisure guests in mind. from 2 – 35 delegates.Each meeting
The hotel offers a relaxed, modern room is air conditioned, has natural
and contemporary feel meeting the daylight, complimentary Wi-Fi and
needs of all our guests ideally wired internet access, 42 inch flat
situated just of Juction 10 of the M65 screen TV with direct data link and
and only 5 minutes by car to Burnley each room has its own tea/coffee
Football Club’s fabulous ground. machine.
The hotel has 102 bedrooms and Flip charts, whiteboard table
all bedrooms have air conditioning stationary, pens, bottled water and
as standard, 26 inch flat screen TV mints come as standard with LCD
with Freeview and pay movies, direct projector and screen available at no
dial telephones,desk area and additional cost.
wireless internet connectivity, tea & The hotel also has an extensive free
coffee facilities and a hairdryer. Each car park for 102 vehicles and even
room has an en-suite shower room boasts a covered bike shelter.
with fabulous power showers. The hotel is proud to be associated
The Great room restaurant and with Burnley Football Club and also
licensed bar offers a bistro bar style to have been named as the preferred
menu with hot and cold choices on a hotel supplier.
daily basis and is a place you can You can book accomodation
relax with a drink and meet friends through Burnley Football Clubs own
with complimentary internet website or by contacting the hotel
available in all public areas. directly.
Page 48 | By Official Appointment Members Directory 2010 The Holiday Inn Express Burnley | 49