The document discusses key factors for creating a happy workplace based on Maslow's hierarchy of needs and the pyramid of management needs. It emphasizes that people work best when they feel good about themselves and lists behaviors of great managers such as being a good coach, empowering teams, and having a clear vision. The document also discusses recruiting for attitude over skills, celebrating mistakes, and selecting managers who are good at supporting, challenging, and nurturing others.

1. Creating a Happy
Workplace
Henry Stewart
Happy Ltd

2. Best Workplaces: UK Top 20

3. Worked in Sector
More than 10
Years
Less than 10
Years

4. Loredana
Madonna

5. No
Yes

6. I Love my Job
No
Yes

7. Work/life Balance
Good
Could be better

8. Avoid
Mistakes
Celebrate
Mistakes

9. Recruit for:
Attitude
Skills &
Qualifications

10. You Prefer
Complete
Freedom
Freedom
Within
Guidelines
Being told
what to do

11. Happy Workplace
Key Priority
Nice to Have

12. People work best when they feel
good about themselves

13. £100,000
£235,000
Alex Edmans, Wharton Business School

14. Maslow’s Hierarchy of Needs
Self
-actualisation
Self-esteem
Belonging
Safety
Physical Needs: Eat, Sleep

15. Pyramid of Management Needs
Trust
Freedom
Challenge
Support
Communication
Reward

16. Pre Approve It

17. Behaviours of Great Managers
Activity: Identify the two most important
•
•
•
•
•
•
•
•
– Project Oxygen: Top 8
Technical skills
Good communicator
Help with career development
Be productive and results-oriented
Empower your team and don't micromanage
Express interest
Be a good coach
Clear vision
07/11/2013
All rights reserved © Mutual
Ventures Ltd 2013
17

18. Behaviours of Great Managers
1. Be a good coach
2. Empower your team and don't micromanage
3. Express interest
4. Be productive and results-oriented
5. Good communicator
6. Help with career development
7. Clear vision
8. Key technical skills.
07/11/2013
All rights reserved © Mutual
Ventures Ltd 2013
18

19. 1) Be a Good Coach

20. Support
Principles
Targets
Job Ownership
Feedback

21. Celebrate Mistakes

22. Roles of Management
Strategy
Decision Making
Supporting
Challenging
Nurturing

23. Roles of Management
Role A
Strategy
Decision Making
Role B
Supporting
Challenging
Coaching

24. One thing I like about these
ideas...

25. One thing I will do this
week...

26. 80 Ideas - Free
henry@ happy.co.uk
@happyhenry

27. Creating a Great
Workplace
Henry Stewart
henry@happy.co.uk
07870 682442
Twitter: happyhenry

28. Enabling Change

29. Who would you recruit?

30. 1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Trust Your People
Make Your People Feel Good
Give Freedom within Clear Guidelines
Be Open and Transparent
Recruit for Attitude, Train for Skill
Celebrate Mistakes
Community: Create Mutual Benefit
Love Work, Get a Life
Select Managers Who are Good at Managing
Play to your strengths